Is there a recommended combination of life cycle stages for devices that are operational but not actively in use because the user is on an extended leave of absence (e.g., parental leave, sabbatical), yet still has the device at home? We need a way t...
Is there a recommended way in Flow Designer to consolidate approvals by approver, so that if a manager owns multiple requested groups, they receive a single approval request listing all groups requiring their approval rather than one approval per gro...
In Flow Designer, we allow users to request access to multiple groups in a single catalog item.The current flow sends manager approvals sequentially inside a For Each loop, so each approval waits for the previous one to complete.Also, approvals are g...
I am Facing issue I need a resolution basically i configure google drive spoke and do all config require in cm pro for integrtaion But What I am facing issue is every time when I initiate contract at that time only it sends contract document to goo...
Examples for the below. Put some more focus/light on this. Business CapabilitiesBusiness ApplicationApplication ServicesService InstanceApplicationTechnology Management ServicesTechnology Management Service OfferingBusiness ServiceBusiness Service Of...
Hi All,I've been working through the CSDM domains and I keep coming back to a conceptual question I can't fully resolve from the docs. Would appreciate perspectives from architects who have modelled non-IT or customer-facing services. My reasoning so...
Dear Community, I have undertaking On-demand Course ServiceNow Platform Implementation (Yokohama). Pretty new to ServiceNow, have completed CSA recently. Got stuck at one of the lab-SNPI - LDAP User Import - Failed. Wondering if any body can help/adv...
how to attach some PDF records in email notifications to senior management in risk management in ServiceNow?
Hi, Have moved flow designer from subinstances with updates. The flow is already existing in production, we are moving with updated of subinstances. Flow execution is creating error like "Invalid pharmacy compound uuid". Anyone knows why it is happen...
Can anyone explain what is CSDM how its connected with CMDB. And furthermore explain the difference between CSDM Dashboard vs CMDB Dashboard. And another doubt since there is CMDB Health Dashboard then what is the purpose of the CMDB Dashboard. Or el...
Hi everyone,I’m looking for some advice on the best way to model application sub-components in ServiceNow ITOM.We currently ingest application and infrastructure data from Dynatrace into ServiceNow using the Service Graph Connector.Our current servic...
I have related an instance to a business application and it shows on the default view of the instance and on the business application but it does not show in the CSDM view of the instance. Why?
Hi,Is it possible to edit the header tabs on CMDB Workspace form? I need to hide the tabs and add new tabs. Is this something that is possible? Thanks.
I was wondering if there was a correct CI type to use when referencing infrastructure for application services that are SaaS\Cloud applications where you have no visibility into the actual infrastructure. For example, I would have an application serv...
