In Catalog Builder, I have a section of text that I wish to display if a certain value is selected for a radio button choice. I can identify the correct choice, but don't see the variable for the Display Label field in the drop-down list. Is it possi...
Former SN admin here, now coming back to forms creation after 5 years. I'm learning Catalog Builder, and had a question about form visibility. For background, I work at a university. In the 'Access' section, i had chosen "Faculty & Staff" for 'Availa...
I have a catalog item variable of type "attachment". I am able to upload the attachments and submit the request.But end users with no role is unable to upload any attachment.
Where's the proper place to put an Authorization token in an Outbound REST message? Right now, for testing purposes, I simply put it in the header of my POST message under the HTTP header section and it works. I tried the following: API Key Credenti...
I have 3 layers of approvals first 2 fields are reference and 3rd one is to be approved with User Rahul. I want if Rahul is already the approver in first then 3rd layer approval should not be asked if he is not then should ask. I have followed the be...
NowSupport seems to have a layout change recently.I couldnt click the cases so have no ways to check their detailsand couldnt find the botton to create new case.Does anyone have ideas?
I followed all the steps and I select "Import XML" and attached the XML file that I exported from here: https://nowlearning.service-now.com/nowcreate?id=sp_overview&sp_id=3c6d5430db2490509d7e0114b99619b0But when I select upload, the project does not ...
I'm new to Creator Studio - coming over from using PagerDuty Workflow Automation or formally known as Catalytic. In my prior tool, we had a function where we could send non-users an email that contained a form. This form could be dynamically individ...
As part of this Enhancement, we will do the development and deployment of an automation in that identifies and closes IT requests that have remained in an “Awaiting Approval” state for more than 45 days without any activity.Automation will be built a...
Learning Course - ServiceNow University
Good afternoon - I am having a difficult time finding the 'Welcome to Now Create' portal. The ServiceNow documentation is giving me this link (learning.service-now.com/nowcreate), but it takes me to 'best practices' and is not what I am looking for. ...
Not able to add the problem to the task- i have added the problem to the favourites but it cant be added to the task board
i am trying to change its color to red for a spefic condition that i am implementing using ui policy.
A Catalog Administrator is asked to create an option in the Service Catalog which will allow a user to select Get Help and Then request access on items. Which feature achieves this?”Options:A. Create a Record ProducerB. Create an Order GuideC. Create...
I need to move a already existing view from a dev instance to the live instance.Which tables do I need to put into the update set? I know the correct process would have been to create a Update set before I change or create the view. Netherless I need...
