NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: BEGINNER VERSION DEVELOPED IN: KINGSTON+ Assumes basic knowledge and/or familiarity with Scripting in ServiceNow._____...
The following article is a consolidation of multiple documentations and release notes with the intent to summarize and help community members seeking information about Application Portfolio Management in the London Release. ServiceNow Application Por...
Dear SN Community - So I been doing a lot of programming lately in our SN instance... and I think it's somewhere in the 500+ hours while taking care of my primary responsibility to keep my hospital IT department operational and I think the biggest pa...
Use Case: It may happen that you would like to create any SLA or OLA automatically when, let's say any group is created (to automate the process of Service Level Mgmt definition). For doing a case above, there might be useful to create a business r...
The following article is a consolidation of multiple documentations and release notes with the intent to summarize and help community members seeking information about Agent Intelligence in the London Release. ServiceNow Agent Intelligence product en...
Dear SN Community - I wanted to share this script that I wrote. This script will take your categories and subcategories and put them in alphabetical order quickly without needing to manually do this in the sys_choice table for each depdenent_value th...
This article is related to Knowledge Article created by ServiceNow in January 2018. Issue description: Inbound emails are not correctly processed by the system. This is due to a wrong interpretation of the watermark message. Symptoms: When approving...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes good knowledge and/or familiarity of Orchestration, Workflows, and Scripting in ServiceNow. Assumes...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes having taken the class SSNF and has good intermediate level of knowledge and/or familiarity with S...
I recently had the task of generating schedules via script.This is mostly just to document what finally seems to be working. When adding a new schedule you must add a new record to the following tables:cmn_schedule (contains the main schedule record)...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes having taken the class SSNF and has good intermediate level of knowledge and/or familiarity with...
I'm sure we have all encountered issues with inbound actions at some point during our ServiceNow development careers, but today I came across an issue that that left me tearing my hair out for hours. The RequirementAn Inbound Action that only updates...
Hi Team, Recently I needed to create a new button on my HR Portal and came across this wonderful link to New Rocket where Nathan had documented an easy way to create buttons in the Portal. I needed some specific configuration to be done to my behavio...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes good knowledge and/or familiarity of Orchestration, Workflows, and Scripting in ServiceNow. Assumes...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes having taken the class SSNF and has good intermediate level of knowledge and/or familiarity wi...
Have you ever wanted to save time on auxiliary actions while doing something more important? Every time you need to draw a dialog window or make and ajax call - it requires writing several strings. Not a big deal, but due to human nature - you may om...
"If it happened once - chances of second occurrence are great!" Being very experienced ServiceNow developer does not guarantee you'll never face challenges. While working with Notifications in ServiceNow - you may find yourself in situation when some...
Some time ago I wrote a blog post about my approach to ServiceNow and grafana integration, you can find it under this link[1]. The key concept used there is presented on the diagram below. . Besides the technical aspects of integration, operational r...
Hello all, I have had the opportunity to set up a lot of mid-servers lately. And i have found a helpful, yet vastly unknown "feature" with the setup via the installer. As most already know, mid-servers can be run through a defined proxy. Now when usi...
Hi I'm Sal, associate developer and creator of Colorful. Colorful is a chrome extension that puts a dark theme on the Service Portal's widget editor. It allows for an easier, more familiar experience to developers who are accustomed to dark theme's f...
LisaLatour
ServiceNow
