I recently had the task of generating schedules via script.This is mostly just to document what finally seems to be working. When adding a new schedule you must add a new record to the following tables:cmn_schedule (contains the main schedule record)...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes having taken the class SSNF and has good intermediate level of knowledge and/or familiarity with...
I'm sure we have all encountered issues with inbound actions at some point during our ServiceNow development careers, but today I came across an issue that that left me tearing my hair out for hours. The RequirementAn Inbound Action that only updates...
Hi Team, Recently I needed to create a new button on my HR Portal and came across this wonderful link to New Rocket where Nathan had documented an easy way to create buttons in the Portal. I needed some specific configuration to be done to my behavio...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes good knowledge and/or familiarity of Orchestration, Workflows, and Scripting in ServiceNow. Assumes...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATEAssumes having taken the class SSNF and has good intermediate level of knowledge and/or familiarity wi...
Have you ever wanted to save time on auxiliary actions while doing something more important? Every time you need to draw a dialog window or make and ajax call - it requires writing several strings. Not a big deal, but due to human nature - you may om...
"If it happened once - chances of second occurrence are great!" Being very experienced ServiceNow developer does not guarantee you'll never face challenges. While working with Notifications in ServiceNow - you may find yourself in situation when some...
Some time ago I wrote a blog post about my approach to ServiceNow and grafana integration, you can find it under this link[1]. The key concept used there is presented on the diagram below. . Besides the technical aspects of integration, operational r...
Hello all, I have had the opportunity to set up a lot of mid-servers lately. And i have found a helpful, yet vastly unknown "feature" with the setup via the installer. As most already know, mid-servers can be run through a defined proxy. Now when usi...
Hi I'm Sal, associate developer and creator of Colorful. Colorful is a chrome extension that puts a dark theme on the Service Portal's widget editor. It allows for an easier, more familiar experience to developers who are accustomed to dark theme's f...
So, I got involved in a community question here where the requirements was that they wanted to restrict the access of templates to roles. I never seen that before and are used to the normal user/group/global way of working when you do it like this OO...
How often people make wrong decisions? The answer is obvious - often enough and it is part of human nature! However, as a developer or architect - when we designing and implementing a system - do we taking into account that attribute of human being, ...
I'm using the KB Article Page widget to display a specific KB article on my portal. That works really well until I need to display the French version of the article for users who have their language preference set to the French. I found a solution by...
An MSP (Managed Service Provider) for ServiceNow® can provide a range of benefits to your organization. It allows for flexibility, affordability, full control with no stress, and maximum ROI so that you can focus on what you do best, while an expert...
Hello, I would like to share a simple yet powerful approach of customizing elements’ behavior on a form in ServiceNow. Learning objective – Override default onclick behavior in ServiceNow Requirement – On clicking of the knowledge article links in th...
I needed to do some experimentation on a Service Portal but didn't want to break our Dev instance so i migrated the XML manually to my personal Dev instance. I made a list of the tables that are needed. I thought i would post them up as a referenc...
Hello to all,working on ServiceNow I often have to move from one instance to another.I've tried to save links of the various scripts ( for each instance ) in the bookmarks of the browser, but at some point the bookmarks bar has become too big and con...
I have written an onChange function for a catalog item variable. I was told that we need another control, Y, that will have the same behavior as the first control, X. I would normally move the code to a new function and put it after an onLoad functio...
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LisaLatour
ServiceNow
