This if for those out there starting with javascript on the ServiceNow platform possibly solving a hard problem with a simple script. Background: We have the incident table and the table called service_offering. Service_offering have a true/false f...
Hi everyone, Just a few words to introduce a free, open source and light extension that I started as a personal toolkit and finally released 3 months ago on Chrome and Firefox stores. ServiceNow Toolbelt provides a set of tools aimed at developers fo...
Are you experiencing huge downtimes during application deployments? Downtimes could be very expensive for any business. Did you know, over $1.7 trillion is lost per year from data losses and downtimes according to a global IT study? Learn about #zero...
For creating neat looking rows and columns for fields and values in a notification script. You'll see some logic built in there accommodating for ticket type in our environment, but the <table> setup creates a clean structure for columns and rows of...
Custom Service Portal Widget for Photo Drag and Drop Hey Guys, here I will tell you how we can create a custom widget that will allow you to make a drag and drop area in Service Now. Service Now have predefined set of Angular JS library that we can...
We in ServiceNow Professional Services have completed or assisted with a number of CMS to Service Portal engagements for customers with complex catalogs. We work through a relatively common set of problems across these types of engagements and, while...
ServiceNow's own employees share how we use our own products to run our business - check out this blow to find out more.... https://community.servicenow.com/community?id=community_blog&sys_id=12d4d34adbf557802d1efb651f961972
The benefits of keeping up to date with ServiceNow's twice yearly releases are clear: you get all the new features that you are already paying for with your subscription. Yes, regularly upgrading your ServiceNow instance at least once a year is an ex...
Unleash your ideas and creativity and showcase your passion. We know you have ideas that’ll solve real business problems. CreatorCon Hackathon gives you the arena to bring your ideas to life. You + the Now Platform = unlimited brilliance! On May 8, f...
Hello, I have an immediate need for a ServiceNow Software Development Engineer in Test (SDET) to work for me in Philadelphia, PA. This is a long term contract to hire position. We're seeking someone who has done ServiceNow testing, and used ServiceNo...
Hey all, It's with great excitement that I am sharing this nice utility I've worked on and off of the last few months. It does code and sys_id searches. I originally shared it back in November but back then it did slow searches against other tables. ...
Current state is that if you 'snip' an image you need to save it first before you can attach it to a ticket in ServiceNow. However I came this 'work around' today while investigating something else and thought it was too good not to share, particular...
Hi Team, This was slightly painful for me to figure out so I thought i'd put together an article to clarify how to enable the redirection to work once you submit a request via the Portal. I logged a ticket as it wasn't clear why this redirect wasn't ...
This presentation explains how to apply language translations to a Scoped Custom App using OOB ServiceNow functionality. See attached presentation or view on SlideShare. This presentation made possible by: And RuleBase 6.0
Hi all, Was trying to retrieve hours, minute seconds but didn't find a direct utility that could help me with it. I figured out a solution using the date object and wanted to share with you all below. var GetTimeValues = Class.create(); GetTimeValue...
I was looking through the community for a post that would help me with a problem I ran into recently. In our env't, we allow a user to create a PRB, work the PRB in an 'Open' state. Once the PRB is finished, the user moves it to 'Closed/Resolved'. In...
Being in the technical team, of course I would be more focusing on the technical stuff of ServiceNow. Suddenly one fine day my manager was at my desk asking me to analyze the GRC. I was confused “What kind of analysis is that?” Is it some sort of tec...
Working without updateset becomes sometimes cumbersome. Specially when moving choice set to another distance. I am not sure if there is an easy way of doing this. But, I find this way quite easy to implement. An example would be the state field choic...
Recently, I noticed our sys_user table was growing more than I expected it should be. Turns out our Transform Map was coalescing on the wrong field. So when someone changed their name/job title, a new record was being inserted. So I needed a way to g...
To search for table name follow these steps: 1. Click "Search table" 2. Type partial name of the table. The system will look up all tables with names containing entered text. The result list contains links to table definition, list of records and Gl...
LisaLatour
ServiceNow
