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Automated Tests

The key to shorter release cycles are automated tests.   The key to fewer regressions are automated tests.   The key to fewer defects are – again - automated tests.   Automated tests are crucial for a robust, reliable, and mature software development...

FLOW:Manual Approvers

Hello Everyone, I’m back with a new concept: Manual Approvers in Flow.   This topic came up during an interview, and I wasn’t sure how to respond at the time. Later, I implemented it in my Personal Developer Instance (PDI) and thought I’d share this ...

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Murthy Ch by Giga Sage
  • 1566 Views
  • 2 comments
  • 7 helpfuls

How to change Icons in Timeline (Now Experience Component)

Hey fellow ServiceNow Developers, If you are currently starting out with the App Engine Studio and using Now Experience Components you might find this little tip helpful. When using the Timeline Component in one of your pages it is possible to use a ...

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Kevin156 by Tera Contributor
  • 633 Views
  • 1 comments
  • 6 helpfuls

How to capture the Inbound REST logs and the associated REST Request Body in the Service Now system logs - Debug Inbound REST API Calls

Steps to Debug REST API Inbound Calls in Service Now:  1. Make sure the property “glide.rest.debug” is set to true under sys_properties table. 2. Get the REST request URL and the user_id of the user with which the REST call is coming to instance. 3. ...

Community Alums by Community Alums  
  • 51327 Views
  • 10 comments
  • 35 helpfuls

Outbound REST Integration

Use case: If an incident is created in source ServiceNow instance it should be created in target ServiceNow instance. ServiceNow stores details on how to interact with external web services through REST in a REST Message record. The REST Message reco...

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Community Alums by Community Alums  
  • 8719 Views
  • 3 comments
  • 9 helpfuls

Service Catalog Categories as Cards/Tiles

I’ve seen a number of posts in the community asking for a Service Portal widget that displays Service Catalog categories (or subcategories) in a card/tile-view.  Below I’ve attached code for 3 versions of such a widget.   Version 1: Tile with categor...

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Nia McCash by Mega Sage
  • 14799 Views
  • 51 comments
  • 24 helpfuls

Winning Second Place—A Victory Beyond the Prize

Winning Second Place—A Victory Beyond the Prize  Behind every great challenge lies a story, and our AI In A Box Hackathon participation is one worth telling - journey of learning, building, and perseverance.  Taking on a hackathon challenge is never...

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Rampriya-S by Tera Guru
  • 681 Views
  • 3 comments
  • 3 helpfuls

Set Request body of POST method in REST Message

1. Create a string and set all the variables to be passed in request body as the key along with value separated by an '&' as below: var body = "grant_type=credentials&resource=https://xyz.com&type=encoded&key=pqr1t5h8&user=jhonson"; 2. Create a REST ...

NOW CLI Troubleshooting

Unable fo find task If you find this article, I hope it will save you some troubleshooting time!When you try to test a component you would use the command: snc ui-component develop You may run into the following error: throw new Error("Unable to find...

Arnoud Kooi by ServiceNow Employee
  • 3587 Views
  • 13 comments
  • 9 helpfuls
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