Hey Community, As ServiceNow professionals, we're often tasked with making API calls and handling the data returned in a meaningful way. One common scenario is saving response data as an attachment to a record in ServiceNow. Whether it's a PDF repo...
To go deep into this we will have a little brief about the following What is Client Side ScriptingWhat is Server Side Scripting What is Client Side Scripting? Run JavaScript on the client (web browser) when client-based events occur, such as when ...
Understanding Functional Fields in ServiceNow: A Comprehensive Guide Functional fields are a powerful feature in ServiceNow that can simplify calculations and enhance data management. In this article, we’ll explore what functional fields are, how to ...
Hello, An introductory article on the Survey Management basic features in New York release. Following are the steps involved in setting up a new custom survey using survey Designer : - Creating a Survey 1. Application navigator --> Survey --> Survey...
In today’s complex IT landscape, integrations are the glue that connects diverse systems. But with unreliable network communications and inevitable retries, there's always a risk of duplicate data or unintended side effects. That’s why idempotency is...
Hello ServiceNow Ninjas, Today we are demonstrating the creation of an Incident form using a UI page. This involves the use of all three components of UI page - HTML body, Client Script & processing script. The demonstration is very well explained in...
Hi All, Hope you are doing great. In this article we will try to get the solution on below use case Use case : Can I use to configure confirmation popup - when i click cancel button in change form. If the user presses cancel, he will be asked for...
If you’ve worked with User Criteria in ServiceNow—especially in scenarios involving dynamic access control—you might have noticed an odd behavior: User Criteria is only re-evaluated at login time, even if your criteria contains scripting logic. This ...
Hello folks! This article is a continuation of my previous post on Synchronous vs Asynchronous Calls and JavaScript Promises. If you haven’t checked it out yet, you can read it here: Part 1: JavaScript Promises – Synchronous vs Asynchronous I...
Hello folks, Here I am sharing a few insights on JavaScript Synchronous/Asynchronous calls and JavaScript Promises. What is Synchronous in JavaScript? Synchronous means one task at a time, in order. JavaScript executes code line by line, waiting...
OAuth 2.0 is a widely adopted authentication method across numerous ServiceNow integrations. Whether it’s for a custom scripted integration or an Integration Hub spoke, OAuth token flows are frequently utilised. Two of the most commonly employed flow...
There are multiple ways to check the data location of your ServiceNow instance. 1. Go to /stats.do on your instance 2. Please check for "Connected to cluster node:" 3. You should see something like this - app130067.gva201.service-now.com:instan...
As you may (or may not) know, one main item missing from the current Service Portal is a way for end users to manage their Notification & Subscription preferences. Currently the only options around this limitation are to either create a custom widget...
Overview: This document explains how to manage and customize homepage redirection for users in the ServiceNow interface. It focuses on using the sys_homepage_destination_rule table to control where users land after logging in, based on their roles or...
I had a requirement to generate an attachment and I wanted to initiate this via Flow Designer. Unfortunately there is no out of box (OOB) action as part of the 'ServiceNow Core' spoke to perform this. This article is a guide on how to create such an ...
One request that I heard multiple times is the possibility of saving multiple "wish list" items for the same catalog item. Today, in ServiceNow out of the box (at least in Rome) you can only save one. If you google a little bit there are a few sugges...
Saviynt integration with Servicenow using REST API. User case: Request services (application access, roles) using Servicenow and automate service/request fulfillment using Saviynt (Identity and Access management system). Solution: 1. Create appropria...
Unlocking ServiceNow UI Builder: From Blank Canvas to Custom Workspace Have you ever stared at a blank ServiceNow workspace, wondering where to even begin? You’re not alone! In this engaging tutorial, we’ll walk through the essentials of ServiceNow’s...
Managing and populating a clean, accurate Configuration Management Database (CMDB) is critical for IT operations. With ServiceNow's IntegrationHub ETL (Extract, Transform, Load), organizations can efficiently ingest and normalize external data into t...
Hello folks, It’s all about Infinity in JavaScript. Wait, what is INFINITY?? Ugh?? In JavaScript, INFINITY is a special numeric value that represents Positive Infinity. It is greater than any other number and is a part of the Global Scope (Global...
LisaLatour
ServiceNow
