Hi Folks, There has been the requirements of most of the clients to get a widget like 'My Request' on the Service Portal for other tables like Incidents.I am aware we can use 'My List' and update the instance options to display any of the table recor...
Initial situation: Working in a scoped applicationUsing the "OOTB" approval flow to create approvals The Approval table sysapproval_approver is in GlobalCreating a scoped business rule on the approval record with a script that uses setAbortAction() w...
When it comes to populating your CMDB in ServiceNow with managed devices from Intune, you do not have too many options at the time. An official integration/app from ServiceNow is still missing. That is why you might end up doing this one yourself. I ...
Hi All, I hope you're doing great. In today's tutorial, we will look into a great concept in ServiceNow: Remote tables. This session will be divided into two chapters Chapter 1: Remote Table TheoryChapter 2: Remote Table Demo.What is a Remote Table?...
Symptoms I have faced a conflict in my project where I have added a Data policy validation on certain fields on the form in draft state to make it mandatory . I wanted this field to be filled by the requestor only and when I was working on integrat...
Hi All, I hope you are doing fine. Today I was working on my Youtube emails when I received an email from one of the subscribers where he asked me for the use case where they want to show/hide fields based on the UI action. Let's look into the use c...
The ServiceNow platform provides Instance Scan as a default feature and is used by the Instance Security Center to produce Cyber Security scan findings for your instance.In this article, we will explore how we can leverage this feature to enforce sta...
Hello, There is an amazing widget to use related lists on service portal https://serviceportal.io/downloads/related-list-widget/. I would like to share my experience using this widget, especially when you want to configure the list layout for a relat...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, When working with the Page Designer on the Service Portal, you probably used to dragging & dropping Service Portal widgets. Because this way actually Widget ...
Hi All, I hope you are doing fine. Have you ever tried to use the ServiceNow Script shortcuts like vargr and tab which will generate the boilerplate code for Glide Record or doc and the account will generate the js docs comments and so on?If yes hav...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, When working on Instance Scan Scan Findings, wouldn't it be great to filter and analyze source records on when they were last updated and by whom they were las...
Retrieving and Processing Files from Amazon S3 Because FTP is so last year In an increasingly “as a service” world, we were finding that, for us to import and export data files from and to other systems, we were having to build jobs outside of the pl...
Requirement: 1.Process flow formatter sequence is different for each CR type. 2.Some stages in Process Flow formatter are not required for some CR Type. Solution: Write a Business rule on Change Request(change_request) table When to run:display Orde...
Recently saw a great use case for the "Do In Parallel" flow logic.The case is when you have multiple POTENTIAL tasks in the flow, but the flow can't proceed unless all actual tasks are closed. In this circumstance the "wait" combined with conditiona...
When developing on a local dev env or working on any ServiceNow instance, efficient navigation between application menus, records, and scopes, quickly searching documentation are critical for productive workflows. SN Launcher empowers developers t...
What is GraphQL? GraphQL is an open-source data query and manipulation language for APIs, and a runtime for fulfilling queries with existing data. It's an alternative to standards like REST. It lets clients fetch exactly the data they need which make...
For anyone who has created a new Inbound Action you may have found that there are some "gotchas" that can be encountered along the way. I thought I'd share some of the points I've found useful on my own Inbound Action journey, and I'd like to encou...
IntegrateNow Chapter 3 REST API Explorer A good API Documentation Somehow, I cant resist myself from quoting the famous quote from "D. Brandon" : Documentation is like s*x; when it’s good, it’s very, very good, and when it’s bad, it’s better tha...
Hi All, I hope you all are doing fine. In today's tutorial, we will see how we can use Service Catalog API to create a Service Request. Let's first understand what is ServiceNow Request Management Request Management allows catalog items to be re...
Hi All, I am working around getting the Record details from Virtual agent as output after feeding Record numbers as prompts and came across the regular expression Inputs in Pattern entities. So if you have BINCXXXXXXXX as the format for your inc...
LisaLatour
ServiceNow
