If you have multiple email accounts and receive an email that has been sent blind-copied (BCC) it is impossible to know which account the email was sent to. As set out in this KB:https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB...
With this #BuildWithAES challenge, my goal is to explore what App Engine Studio (AES) offers for low-code and pro-code developers. I started my exploration over a weekend, continued over some weeknights, and here I am documenting my experience. The S...
GlideForm: addDecoration(String fieldName, String icon, String title)Adding an icon and Hover text to a field on incident form. Client script: Incident form -Assigned to field with Icon & hover text Note: All icon supported - https://developer.serv...
Call me strange but when it comes to UI design I think buttons related to fields should be next to the field. In ServiceNow I've been told numerous times that I can either have a Form Button in the banner or a Form link at the bottom - why? Why n...
< Previous Article Performance Hacks: Reference Fields (3 of 4) The Autocomplete Query ServiceNow Reference Field @MWatkinsSNow In this article I'll talk about some of the configuration options available to control if your reference autocomplete ...
Hello, (There are existing paginated GR solutions out there. The reason I made this one is to add the seemingly missing support for the bulk of the most commonly used GR methods and page URLs. Knowing me, I overlooked a solution that already offere...
I'm happy to participate in #BuildwithAES challenge. I have created the application 'Leasing Extension Approval' to extend your leasing agreement with out any paper work. Once Lessee filling his request in portal, Leasing manger can see it in their W...
I'm happy to participate in #BuildwithAES challenge. I have created the application 'Leasing Extension Approval' to extend your leasing agreement with out any paper work. Once Lessee filling his request in portal, Leasing manger can see it in their W...
I'm happy to participate in #BuildwithAES challenge. I have created the application 'Leasing Extension Approval' to extend your leasing agreement with out any paper work. Once Lessee filling his request in portal, Leasing manger can see it in their W...
Hover text on a Field - Client Script Steps:1) Now the record and right click on the field for which the Hovertext to be Added 2) Click on Configure Dictionary 3) Scroll to related list, and click on "Labels" tab 4) Click on New 5) Fill the details ...
Glide User: FirstName - Displaying firstName in an alert when a form is loaded Client script:Creation on client script: System definition> client scripts > NewNote: Make the configuration as displayed in screenshot below: Alert on form when loaded...
Glide User: g_user.firstName Displaying the current user FirstName in an alert when the Form is loaded. Client script: Alert displaying when the form is loaded:
In the quest for efficiency on partition table queries, I made a discovery which might be worth replicating and expanding into a partition table query feature in backend java code Unions are _slow_ and avoiding them is essential for anything that nee...
It's upgrade time, and I'm reviewing "skips" and loving it! One of the things that me and my team find challenging is reviewing updates to forms and lists because when you do the side-by-side comparison, you're looking at the XML for the update. It's...
A question that I see come up from time to time would be, how do you add variables to be displayed on a task using a script instead of using the slush bucket on the activity task itself within the workflow editor? Why would you want or need to do thi...
For my #BuildWithAES challenge app, I created a writing Submission Tracker. (Skip the pre-amble of my app and jump to my key takeaways below). tl;dr; I really enjoyed working on this personal project and really wish that ServiceNow had an affordable ...
Use Case 1:- On clicking a button on the requested item form Create the custom PDF document of the Requested Item form fields and Attached that to the current RITM record. Solution:- Steps:- 1. Create one email template in the ‘sysevent_email_templ...
Hi there, While developing a new Service Portal Virtual Agent widget, the thought raised about presenting the widget in a different way. Instead of having a pop-up appear, would it possible to have something like a Side Navigation bar on the Service ...
Hi All, I took part in the challenge #BuildWithAES Challenge and i made a custom template on app engine for organizations to use and make new applications. My template topic is "Distribution list to Micro Applications" Use Case: Stop working out of...
I have been banging my head against the wall for the past few days trying to figure this out. I couldn't find anything on the internet or community specific to my case, so I'm posting this article in hopes it will help someone in the future. My cus...
Lisa Latour
ServiceNow
