Hi Everyone, Good Day! I just have some thoughts when gone through the scenarios like, when the Incident has been raised and in case if support team who works on the incident need to communicate with the caller for getting more details related to it...
If you have any questions, concerns or help needed with Flow Designer or IntegrationHub, come join us Wednesday July 29th at 2 PM EDT / 11 AM PDT for our public Flow Designer/IntegrationHub office hours! There is no formal presentation, just an oppor...
The use of ‘Clear the Variable Value’ is pretty straightforward, but you also have to be careful when determining what the “true” condition for the UI Policy should be (so you don’t encounter any unexpected behaviors). Here is an example of how this ...
Issue After adding a search source Departments, it was locked down for user security purposes and wasn't returning data in the portal search. User Requirements In order to see an make these changes you will need to be logged into your ServiceNow inst...
Hi Guys, In my last article, I had guided you to set up a Twilio account. In this article we are going to integrate our Twilio account with Notify. "Notify allows you to integrate with the Twilio telephony service to send and receive phone calls and ...
Hi Guys, It has been couple of weeks i have started to contribute to the Community. My ultimate goal is to help other developers on Now Community with the knowledge that I gathered all these days working on several modules on Now platform. Community ...
hello everyone how are you? I would like to share the good practices when using glide recordIf someone finds some mistake or don't agree please send your feedback; Query get(Object name, Object value): Returns the specified record in an instantiate...
SERVICENOW INTEGRATION WITH ANY 3RD PARTY TOOL - REQUIREMENTS Considering any integration to ServiceNow, these basic steps would lay down a foundation for configuring a seamless integration. The following tabular notation defines the steps to be fo...
When and where Business Rules BR apply.Have you ever wonder when and where Business Rules apply? ( When your script has to be executed, Where is this script blocking your way) Is it Before or After submitting a form ? Here is a starting point. Sketch...
"not supported calendar message.ics" Hello all, After wasting too much time on this problem, I decided to share with the community the solution I used to correct the "not supported calendar message.ics" bug. When this problem happens I was working ...
If you're asking a coding question and pasting in script this is a must Use the {;} button, up there function onLoad() { var a = g_form.getValue('u_system_type'); if (a == 'Live'){ var b=g_form.getControl('u_system_type'); b.style.backgrou...
This article is Day 6 and last in the Bloaters category of a multi-post series about refactoring Code Smells. Code Smells are characteristics that can negatively impact code; ranging from hindered read-ability, clutter, unscale-able, even outdated pr...
Hi Everyone, I am a frequent ServiceNow Community User. I am sharing my views on how to avoid getRowCount and make a reusable function. Hope you enjoy reading this code description. /*------------Code Description---------------------*/ To get Aggre...
Hello Everyone, I would like to share a way to create a button to be used beside "DateTime" fields, which can be used by users to pick current date time in users date time format. Create a UI Macro with name "NowDateTimeIcon" with below code in XML f...
Please hit Like or Bookmark this article if it helps. For ServiceNow beginners:It's very important to understand how c.data, data, input, and other objects are related to each other, its the DNA of Service Portals. If you are interested in learning ...
This article is Day 5 of a multi-post series about refactoring Code Smells. Code Smells are characteristics that can negatively impact code; ranging from hindered read-ability, clutter, unscale-able, even outdated programming practices. Refactoring p...
Hi Developers, This is the second article in the series for integrating ServiceNow with Google Calendar to schedule a meeting. You need to follow the steps mentioned in the first article to continue with this post. Step 1) Navigate to System Web Serv...
Hi Developers, Welcome to another article in the series and the first on the scripting. Today we will talk about how to code smarter with Script Includes. Script Includes defines a function or class to be reusable server-side script logic that e...
Hello all, ServiceNow Application allow administrators to add social links feature to the user reference fields on form level. In case of ....cross-scope access policy issue, please set the client script table "sys_script_client" accessibility to A...
If you’re looking to provide users with another way to interact with content and help drive further engagement, the Revolution Slider plugin from WordPress is great for the Service Portal and can be incorporated through JavaScript web-based applicati...
LisaLatour
ServiceNow
