Beginning in the New York release, ServiceNow introduced a customizable linting tool for the script editor; a fantastic feature for analyzing source code for programming or stylistic errors. Our virtual walk-through below demonstrates how you can con...
I needed to gain access to a full palette of customer colors when using the Icon Link widget that the Service Portal uses instead of the limited Bootstrap options. That and readability kind of sucks for the OOTB version. That being said, with a lit...
Hi, This article is about making fields Mandatory for Templates. I have seen many use cases where we want some of the fields to be mandatory before you save the template so that a record which has mandatory fields on the form level should not have em...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, With the release of Madrid, a nice new feature was introduced: "Variable Validation Regex". In short, you can add a validation on (single-line text) variable...
Premise I've been debugging some... less than stable Business rules recently and came across an interesting question: What happens if a Before business rule crashes? Diving Deeper For those of you who are unfamiliar, Before business rules behave slig...
Configuring a three-tier dependency in ServiceNow can be a bit tricky at times. Thankfully, our Delivery Manager James Trott put together an easy-to-follow guide for developers to reference. Check it out in this week's NOW You Know here.
This article is Day 3 of a multi-post series about refactoring Code Smells. Code Smells are characteristics that can negatively impact code; ranging from hindered read-ability, clutter, unscale-able, even outdated programming practices. Refactoring p...
This article is Day 3 of a multi-post series about refactoring Code Smells. Code Smells are characteristics that can negatively impact code; ranging from hindered read-ability, clutter, unscale-able, even outdated programming practices. Refactoring p...
Recently we implemented Emergency Outreach application for one of the client which enables HR to quickly notify employees of occurring emergency and which enable employees to self-report their health status via email or mobile push notifications. Onc...
Have you ever encountered a problem mid-way through running a lengthy, complex workflow? Maybe some value was referenced incorrectly or there was a typo in the data… Without having to start all over from scratch, check out the following method for up...
Hi there, While working with fields of type list, you might encounter that these in some circumstances contain an email envelope. You could add email addresses here instead of selecting a reference. Though what if you don't want this email envelope t...
This is a very basic taxonomy that I often use to kickstart a conversation. Final drafts rarely look just like it, the point is to spark some thinking!
I am not sure if this is the proper place to put this information out there,but I know I look for this information for a while so I wanted to make it available for any one else who may be interested. So please forgive me if this isn't the right plac...
Scenario: You want to store the values of the current record you're accessing via GlideRecord for later reference. Easy, right? Wrong! Problem #1: Storing a reference to GlideRecord doesn't help, it's all lost as soon as the next() method is called. ...
Hello, When we integrate ServiceNow with other 3rd party systems, below are some of the common functionality that you do it Fetch (List)Create/AddUpdate/ModifyDelete In this article, I will show you the code on how you can do bulk delete through API....
This article follows along the lines of previous posts on code architecture and readable code. It will use refactoring to scale an existing function that sets journal and non journal field values given an Object literal coming from an HTTPRequest.bod...
Thanks to Mark Roethof As we are using Madrid or NewYork version of ServiceNow. I have come across one OOB feature of ServiceNow in Madrid for validating below Currency || Email || IP address...
This post is about a specific code characteristic that can hinder design quality, while not a problem on it's own, it is part of a larger grouping that has come to be known as Code Smells. Collocating, such as prefixing some form of meta-data (i.e t...
This article is Day 2 of a multi-day series about refactoring Code Smells. Code Smells are characteristics that can negatively impact code; ranging from hindered read-ability, clutter, unscale-able, to outdated programming practices. Refactoring tech...
Generally we can write the OnLoad statement within the Onchange script as below: function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; // Here we write the onload code } //Here we generally write the ...
LisaLatour
ServiceNow
