Resolved! Reference Qualifier
Hi My reference Qualifier not working and the service variable is also a reference field getting value from SYs choice table
Forum Posts
How do i prevent author from displaying on the ESC portal of knowledge articles?
i cannot find any answer on How do i prevent author from displaying on the ESC portal of knowledge articles? i want to remove this all marked by red from all the knowledge articles.
Resolved! Count Incident
write a background script for count incident which SLA has been breached
Guidance Needed for Next Steps in ServiceNow Learning and Integration
Hello Everyone,I have been learning ServiceNow for the past six months and recently cleared the CSA and CAD certifications. While I have gained a solid foundation, I am unsure about the next steps to take, particularly regarding integrations and othe...
How to export an CSV file from Scripted REST APIs?
Hi guys, I am writing a script at scripted REST Resource to export queried data into a CSV file. I will create a UI button on my table, when I click this button, it will call a REST API. But it seems that my script to make a CSV file doesn't work. I...
Resolved! Default Sort of the records in list view
I want to make default sort on "SortNum" column for all the user, how can we achieve that. @Ankur Bawiskar
Resolved! want to change SLA status to cancel when HR task changes to canceled state in HRSD
Hi Everyone, I want to set SLA status to cancel when a user changes the HR task to canceled state. Please let me know if this is possible.
Resolved! Errror Parsing Email Body with Parse email body action from Community
Good morning I recently tried to parse the email of a incoming email in a flow. The issue im running into is the variable keeps coming back not found. The email body itself has alot of spaces inside of it causing the issues im running into to. I t...
Resolved! Query regarding Auto numbering in Task and Incident table
As far as I know, when Table2 is extended from Table1, the numbering continues sequentially. For example, if REQ0001 is created in Table1, the first request in Table2 will be REQ0002, and the second request in Table1 will be REQ0003. The prefix can b...
I need to set Interactions to "Closed Complete" after Incident is set to "Resolve."
I'm trying to create a Business Rule to get my "Integration" set to "Closed Complete" after the created incident is set to "Resolve."
Workflow Script Not Populating Reference Field on RITIM
In Workflow Editor, I am using a script that performs the following key functions: // Construct the JSON object dynamically var courseInfo = { "CRN": crn, "TERM_CODE": termCode, "TERM_DESC": termDesc, "PTRM_CODE": ptrmCode, "SUBJ...
Resolved! Exam Application Requirement
Hi GuysI am looking for an application or something similar to the Career Assessment/ Talent development application (requires HRSD) that is available. Surveys and Assessments is not good enough and we require the assessments to give us options for ...
Changing the url on Virtual Agent content popup after submission
Hi Developers, How do we redirect the url that is presented in popup after a request/incident is submitted? Currently it is being directed to SP and we want to have the url redirected to Employee Center. I have tried changing the sys_properties follo...
Resolved! How to run Scheduled Jobs sequentially
When a record is inserted into a specific table, a Business Rule is triggered, and from the Business Rule, a Scheduled Job is initiated as follows.var grSS = new GlideRecord("sysauto_script"); grSS.addQuery('name', jobName); grSS.query(); if (grSS.ne...
Need to display dashboards on digital signage solution. What are my automated login options in Android environment when SSO is enabled?
Hi everyone, one of our IT teams is deploying a new digital signage solution meant to help us manage the content displayed on different TVs we have located in different areas. Part of the content we would like to display are servicenow dashboards. Ho...
