Hello Community,I need to modify the information displayed in the center of the donut on the home page of the service operation workspace.Here’s my issue: my information is displayed in white, making it invisible to the user even though it is present...
var startdate = 2024-11-13var gdtStartDate = new GlideDateTime(); gs.print(gdtStartDate); gdtStartDate.setDisplayValue( startdate + ' 00:00:00'); Why it is printing date with 6 hrs.? as it is supposed to print with 2024-11-13 00:00:00?2024-11-13 06...
Hi Team,I need to get the employee hire date from HR profile and append to end of Journey Title.HR profile and Journey both are of different scopes. Please help on how to achieve this
Hi Team,I need to append employee Hire date to Journey table title field. I need to do this for 1500 plus users.That is like: Digital Onboarding - NETHERLANDS CornMine AMP Last name - 2024-02-14 I wrote fix script to pass the employee ids from journe...
I have a requirement where customers can raise request to get some issue fix. for that I have created a a record producer on sn_customerservice_case (i.e. case table). Here my problem is when cost of repair is less than $500 no approval is required ...
Hi colleagues, I'm trying to apply an interactive filter that would filter the results based on the answer to a question on a cat item variable (belonging to a variable set, to make it more fun;) So we have a number of catalog items with Variable Set...
In ServiceNow, g_form is a JavaScript object used in client scripts to interact with the form fields and form-related functions on the client side. It provides a set of methods for manipulating the form elements, validating user input, and controllin...
Hello I have a need which is to merge two catalog items into a single one and I have 2 scripts (workflows) that I want to merge into a single one as well. Problem is I a want to display the action (add,modify,delete) inside the descritipion of the c...
Based on schedule job i need to trigger notification but present event is triggered but event status showing error and notification is not triggered so please let me know the mistake. schedule script: var currentMonth = new GlideDateTime().getMonth()...
Hi, We are doing integration with Tenable to ServiceNow.So far in our playground environment the integration is working fine.But on our development instances, it is not loading data or getting stuck. We have tried to check the system logs and search ...
I have created a scoped application which uses one custom Global script include. I added Global script include to Application files to add it as part of installation package of scoped application. But it gets installed as scoped Script include. Is th...
Hi All,Can we create email button for particular catalog ritm as same as it is available in incidentit is not available in ritm I need to create same action as incident. is any ways to do this one please suggest me..Thanks in advance,Prasanna
Creating an app can be sort of daunting doing it alone. I've created a discord server for people to link up and collaborate on projects. Gaining experience, asking for help and being able to produce projects for resumes will help alot of people. If y...
i have a requirement where i have to add another set of approval in the timesheet policy .as of now we have "user manager" and "Project Manager" approval . when "Both" is selected in timesheet policy either one of the can approve and it gets process...
Hello All!I was wondering what's the best practice regarding the Email Client Configuration records?Is it okay to create a new record for a specific table?I want to know the use cases or what situations that would require creating/modifying the email...
