I am looking to activate Career Hub in my PDI so that I can familiarize myself with its capabilities, but can't seem to get it to appear. So far, I've activated the following EGD related plugins:Career ConversationsEmployee GoalsLeader HubTalent Dev...
In both Workspace and Classic UI, the Configuration Item field returns no search results if you try to search for an item after an incident has initially been saved. What's the cause or reason for this behavior, and is there a way to override it?
i am trying to get average of an sla duration and trying to populate as text but it is giving me improperformat and imoroper values
Hi All, There is a requirement which needs a generic button to be present on top of SOW (or anywhere within the screen) in such a way that on clicking that button/link/component , a predefined condition should automatically be applied to all the belo...
Hi everybody I am trying to create a report which displays the average processing time of RITM I created a calculate field of type formula and I put: Formula: glidefunction:datediff(closed_at, sys_created_on) here is the error which gives me
Hi, I have this setupI want the case table to show all the records inside of it - Please note that I already have the 'left join' as true ...How can I achieve it - If it is possible
Hi together,when I click in the middle of my donut visualization, I´ll get a "undefined assigned to me" in my Tier1 layer of Service Operations Workspace. Does somebody know why I might to get this "undefined"?
I'm looking into ways to customize a portal created in UI Builder, but I can't find any documentation on how to configure the JSON objects I have to pass. To be clear, I'm talking about these settings: For example, the header must be a register named...
Hi everyone, In a script includes, I want to measure the execution time of a piece of code.I use this method : var start = new GlideDateTime().getNumericValue(); var result = this.myFunction(); var executionTime = this.calculateExecutionTime(start, n...
Hi All, I am opening Preapproved change request from the portal. I have written the Onchange client script on 'planned start date' field where I want capture the name of the view name from below url which should only work when Preapproved change requ...
What are some efficient ways to automate Service Catalog item fulfillment across different scopes in ServiceNow? How do you handle the complexity of cross-scope workflows?"
The Auto-Complete feature with the AJAXTableCompleter is a nice feature in forms because you can add extra fields to display in the list to make it easier for users to tell similar items apart from one another (e.g. users with the same name).Unfortun...
Can ServiceNow be configured to auto populate a case with some details provided to an IVR? I'm part of a management team where we just got a new implementation of ServiceNow for our helpdesk. The team uses Five9 as the contact call center, and has th...
Hello, I'm trying to invert the icon link (Circle Icon) widget colors on Hover. I've been trying different CSS values but can't seem to figure out the correct appoach. I have an icon link widget that looks like this: When I hover on it, I'd like Al...
I need to map variables of catalog item into sc_req_item fields.Requested for --> u_requested (reference to sys_user)Location --> locationsc_category --> u_category_task Watch list --> watch_list Technician name --> work_notes_list Estimated end --> ...
