Hi thereuser criteria evaluates correctly in background script but not using user criteria diagnostic tool function checkCondition(user_id) { var user = new GlideRecord('sys_user'); user.get(user_id); if (user.title.indexOf('DCL') !=...
Based on the following images, which choice best describes what occurs if Discovery sets the name attribute of a discovered Windows Server CI to 'Windows1' and then Altiris discovery runs detecting 'Windows2' for the name attribute on the same CI?A...
Hello Community,I’m working on automating the integration flow test between ServiceNow and Salesforce for incident management I have a scenario where I need to verify if an incident created in salesforce can be accessed in ServiceNow and vice versa a...
Hello, I have a test stuite for the change management. In my first test I created a new Change request. In my next test I want to work with the change request from the first test. I would like to divide it into several tests so that they are clearer ...
We have a requirement to send a custom header, key value pair in the scripted REST API and the second servicenow instance should be able to read the custom header. I am using the below shown script but nothing I am able to achieve so far. Any help he...
How to display theme for a particular group that we create from theme builder
Hello everyone.I have issue on dashboard. if the item name is long, multiple a dot will be displayed.But I want to show all text label.Can you help me to display all the text label it.Thank you very much.
Hi All, I created one catalog item with few Ui policy. Those are working as expected in the RITM and SCTASK level and service portal also while try to submit.But once submit the request, un ADDITIONAL DETAILS tab it's showing all the variables. I tr...
Some of our Service Portal pages are public and I am trying to set a relay state so users are redirected to the same page they were in after they hit the "login" button. ServiceNow, using the "Login" widget, redirects the user to the following URL: "...
can anyone Explain the difference between cmdb_ci and cmdb_rel_ci tables. How would you customize relationships to allow non-standard connections (e.g., a VM to a Business Service)?
Hi Team, I have created a scoped application and trying to create a ui policy on the table (sc_task) from the same scope. I am not seeing any tables available on the form. Please let me know if there is a workaround for the same. Thanks in advance!...
Hi,We have some system properties that are changing its value itself and affecting Project.One of them is with system property 'com.snc.guided_tours.sp.enable' , in July Its value changes to 'True' and TOUR section enable on Service portal. We did no...
I am not able to see a continue button while creating an application using Guided Application Creator (GAC). I am stuck at the update fields page.
Hi,When the request is submitted for catalog item, there is a user approval getting attached in request table which is not configured in flow. Can someone suggest what might be the cause. Thanks,Pallavi
Question:I have been tasked with localizing static error messages in ServiceNow to support multiple languages. Instead of using hardcoded strings for error messages, how to implement a solution to fetch the messages from a language-sensitive resourc...
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