The fix notes and cause notes fields in the Problem table are currently set as HTML format.To prevent HTML formatting from appearing in generated reports, I created custom fields named 'String Fix Notes' and 'String Cause Notes' (both of which are st...
Hi family! I wanted to exclude 'Cancelled' SLAs from list view of task_sla table and this should be applied for all users and even in INC related list.We can't set filter in the module as task_sla is not a module. Need your help here! Thanks in advan...
Hello all,I am trying to add an user/approver from an MRVS to the Catalog item Watchlist user field. The approver field gets auto populated from the user field. Should I create a Client script in the MRVS or Catalog Item? I tried both, but did not w...
How to fetch Report for CMDB Data (Applications, Servers (all types/models), Network, Cloud (all cloud infra), Security Infra (Firewall, IDS/IPS)) to get Application Server Network and Firewall records? What condition to be provided in the Reports?
Hi, Is it possible for a user to view a report without role ? I've tried but I have this message: Number of rows removed from this list by Security constraints: 20 But in the ServiceNow documentation, I saw this: No role: Can view reports that are sh...
My PDI wouldn't come out of hibernation, so I released the instance and requested a new one. When I got my new instance, I started installing everything that I had previously. When I went to application manager, I noticed I no longer have access to a...
Out of Box in Vulnerability Response Application certain data on the "source_data" field are updated during the integration with Rapid7. The table that has the attributes of the fields that are updated on the source_data field is sn_vul_r7_ivm_host_...
Hi,I have catalog item A with flow name 'a' in DEV and I have same catalog item A with flow 'a' in PROD. Now we have a new requirement, and so I started working on the same catalog item, and I now created a new flow 'b' in DEV. Now when we migrate th...
How can I Add predefined documents to the email template or email notification. Is it possible to make use of the paperclip icon on the template to add the documents?
We have a custom home page search widget. I have been asked to make it so it doesn't say just search in the search bar. Is there anywhere I can override the wording in the search bar? Looking at it it is probably more the Typeahead Search widget but...
Hi,Pls advise me to create scheduled job for below scenario:Create scheduled job: Run daily Run job as: System AdministratorCondition is (table is cmdb_ci_computer and the field operating_system = computer and Last login date field (today – Comput...
Hello i want to create a variable type as clock. But service now provide only Date/time type i want to only show clock to end user please help me creating custom type in service now and provide path also Thanks in Advance
Howdy ServiceNow Community,We are setting up Asset Workspace to be a bit more user friendly for our users.We only have OoB Asset management (no ham, sam, or enterprise). I need to create new Important Actions Setups, I have not had any luck copying e...
I am trying to get a script to go look up a record and grab a value to return during an onChange event. I have this include:var HRTT4UTicket = Class.create(); HRTT4UTicket.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { getJobTitleCo...
I have created an array that has the variable questions input as values in the array including the spaces in the variable name. I am having trouble getting the indexOf function to return TRUE even though when I log the values being compared and they ...
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