Transform Map, Employee ID input into Assigned To field in Hardware Table
Any approach on how to input Employee ID into Assigned To field in hardware table that shows the name of the user of the corresponding employee ID using transform script?
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Any approach on how to input Employee ID into Assigned To field in hardware table that shows the name of the user of the corresponding employee ID using transform script?
What condition should I give in the reference qualifier if I am having two fields 1. provider application2.provider interfacenow while selecting the provider application which is mapped with cmdb_ci_budiness_app tablethen I need to see those ci which...
When a User views kb article it's not creating a record in kb_use table
I created a Notes section in the Requested item [sc_req_item] and Catalog task [sc_task] forms. The content of this section should be the same as the content of the Notes section of incident. For Incident and Requested item forms, the Work notes fie...
Hi i would like to hide some of the actions from Action menu based on roles in the New Project Workspace. Basically i just want admin to view/access actions like Copy project, Export project, Launch help video, Migrate resource plans, Copy partial p...
Team, I have developed a Recordless REST API via a simple Async Business Rule in my PDI which creates a change request in the instance 2 and generates correlation ID and work notes accordingly. Now I want to do retry mechanism there to test the REST ...
Hello everyone,I go to workspace and open one case record.Then there are multiple tabs lined up under the title (Details, SLA,Tasks, Interactions, etc.).I would like to have one of these tabs display multiple widget-like items as shown in the image b...
Is there a way to create an interactive filter that is based off employee number? i want to be able to do a search from the sys_user table and search for an employee number in the interactive filter. What steps are needed to create the interactive fi...
On a dashboard bar chart that shows the teams total task volume by date I noticed the drilldown results dont match.In one example if you hover over the blue section it displays 262 open tasks although when you click on it to drilldown it only shows 5...
I want to know how to auto-populate the assigned to field with the incident location location support and auto populate the assignment group field with the incident location's assignment group if the user selects ACD or Call Center as the service of...
Hi, I am currently encountering this error when CSM customer is trying to raise an incident. Under CSM, an 'snc_external' user should be able to create cases via a record producer. It was working before. But after implementing domain separation, it i...
I have a business requirement to allow certain users to write to the Work Notes field of a Catalog Task. They can view posted Additional Comments and Work Notes but cannot post their own. I've created a custom role and a write ACL for sc_task.work_...
I have requirement in which user with admin role is able to see the 'download all' button in attachment popup but other users are not able to see that button.
HI All, Can anyone please help me in understanding how i can move the VIP icon to the right side of the field. Thanks, Ankita Verma
I'm importing some department data and there is a custom field called Active. It is a checkbox. The data coming from the source shows either Active or Inactive. If the status is Active, I need the custom field to be checked. If it is Inactive, I ...
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