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Reminder should send

Whenever the user's changed the state to Pending user they want to sent the reminder's how it do.  Please provide the solution asap.

Porkodi by Tera Contributor
  • 687 Views
  • 5 replies
  • 0 helpfuls

Resolved! calling widget without mentioned in script in portal

Hi Team, I am unable to find where the widget is calling from another widget. widget 1: HTML:<div><!-- your widget template --><div class="banner"><div class="title">${Hello} {{::data.username}}</div><ul><div ng-repeat="obj in data.ct track by $index...

sainath3 by Giga Guru
  • 671 Views
  • 3 replies
  • 1 helpfuls

Resolved! Consuming API from servicenow

There is a third party monitoring tool which has an API to create alerts, we want to constantly monitor that API and when there is an alert we want to create an incident into servicenow and output of the API is JSON.how can we react to the alerts usi...

cloudv by Tera Contributor
  • 768 Views
  • 1 replies
  • 0 helpfuls

Combine two variable results into one report column

I am changing the configuration of an existing catalog item variables from a Lookup Select Box to a Reference type.Deactivating the LSB type and adding Reference type pointing to same custom table field. Currentvs_department                lookup sel...

kshaw by Giga Guru
  • 760 Views
  • 2 replies
  • 0 helpfuls

Resolved! Appointment Booking

Hi, I am trying to set up a virtual appointment booking feature in my application where the agent on the CSM workspace can schedule an appointment with a customer, a notification of which goes to the customer on the Customer Service Portal. The notif...

abdulshaik by Tera Contributor
  • 1341 Views
  • 1 replies
  • 1 helpfuls

dynamic approval group

Hi,  I have a request for a catalog item where a user can request membership in a selected by him group. This request should be approved by the manager of this group. Since step based flow does not have this functionality (I need to define approval g...

dev_K by Tera Contributor
  • 370 Views
  • 1 replies
  • 0 helpfuls