Greetings, There is a requirement where a table is added as an embedded list in another table. I need 2/4 columns on a embedded list mandatory. They are already set as mandatory in their parent table.The issue is when I select a value for the 1st fie...
Hi All, I want to create a report on Company table that will fetch manager's record and also people's records who are reporting to the manager. For example,1. 'Mr.A' is a Business owner of a record 'Apple' in the company table2. 'Ms.B is a business o...
Hello All, We have a requirement to update the RITM worknotes or comments if requester withdraw the request. Our plan is to use same flow designer to implement this logic but currently we observed its cancelling the associated RITM flow .Any ...
I've created a script include and two business rules to update the 'Shared Service' field based on the below logic:I can see that this rule triggers and updates the USB if necessary, whenA recipient is updatedA department is updated to have the new ‘...
We have created Catalog Item and Flow design and there are 9asks. once all tasks are closed 10th task should be created and it it trigger an integration. We already created the Rest Message and Post method. Last task also creating. But we don't know ...
Hello everyone,I have two records named ServiceNow HelpDesk and ServiceNow Helpdesk. When I try to delete both records, I encounter the following error:"Deleting ServiceNow HelpDesk is not allowed because it is referenced in the record ServiceNow Hel...
Hi,Has anyone used SailPoint to sync Azure security groups with ServiceNow. SailPoint is being used as our IDAM tool and as such has a sync in place with Azure to pull all groups. Rather than integrating with Azure directly, we want to explore the po...
As asked in the subject. Is there a way to batch or merge update sets via flow or via script?I've seen articles regarding trying this via script which all look unsuccessful but haven't seen anything regarding trying it via flow.
Hi experts,I have a flowdesigner where HRcase approvals are triggered with approved and rejected action will change the state of the case.But if approval is not approved/ rejected and remains in Requested state till 5 days, we need to send an email t...
HI Community, In HR Case table we have a notifications set,below is the trigger condition it will send out with notification to watchlist users (caller cc). In what it will contain section , in message html we have added the mail script (attached bel...
We are making use of the Clustering feature in Predictive Intelligence. We are using the default clustering algorithm, which according to the documentation is k-means.Currently we have our Solution Definition as:Update Frequency: Every HourTraining F...
Has anyone worked with the ServiceNow SDK? I am trying to create an application in Visual Studio Code. I have installed the ServiceNow SDK and successfully created a project in Visual Studio Code. My question is: where should I store my HTML, CSS, an...
I used the following syntax :${mail_script:EmailTemplate_for_test}But it is giving me an error message: Email script render error: email script [ EmailTemplate_for_test] does not exist
We are using the Xanadu version and evertytime when login into the instance, it will not display the company logo and automatically redirect to the page which it display the logo when login successfully. I have tried many ways including clear cache a...
Hi,I have a requirement that the email service catalog variable should accept only the *@company.com format, where * can be any name. It will not accept @gmail, @Yahoo, or any. Kindly help.RegardsSuman P.
