What is Update set log and when createdWhen exactly are Update Set Logs created?Are they supposed to be recorded only in the instance where the changes are committed (e.g., QA)?Shouldn't the logs for change creation also be visible in the Dev instanc...
Hi All,how to fetch same 3rd-party application data into ServiceNow using GraphQL what is the process. ????? ServiceNow PROD integrated with Third party application using With REST API . fetching data from 3rd-party application into ServiceNow and cr...
*Short description -Time Card scheduled report requires only one emailDescription -The scheduled time card report should only send one email regardless of the number of direct reports.* Acceptance criteria -I know that this is complete when the sched...
Short description -ReportingDescription -As the process owner, I would like reports to be available which are specific to the logged in user (manager). The reports should be added to the Time card dashboard.Acceptance criteria -Who has not reported t...
Evening folks I am looking to change the login.do page on our instances. We are looking to restrict who uses these method of logging on. We are looking to change it to something along the lines of side_door.do I am certain I have done this before bu...
Hi All, How to restrict duplicate entries in a multi row variable set. I am not able to fetch values from that. Kindly help asap. Any help is appreciable. Thanks & Regards,Surya
Hi,The 'Assigned To' list is empty, even though the Assignment Group has members with an itil role. Kindly help. RegardsSuman P.
When there are issues and needs troubleshooting, I can use 'Debug business rules' or 'Script tracer' feature and see which Business rule is causing the issue.Had I used flows, I need to review all the active flows and makes it difficult to troublesho...
Hello folks,I am trying to set the Work Notes field in red color using a Business Rule or any other method in ServiceNow. I've attempted a few solutions involving HTML tags and styles, but the text is not rendering as expected.Could anyone provide gu...
Hi,In ServiceNow CSM Workspace, the "Create Knowledge" UI action works perfectly on the Default Record Page. When I click the "Create Knowledge" button on the Case Details page, it opens a modal as expected.However, when I duplicate the Default Recor...
Hi There,in change form once i change cateory to Telecom it will save the form and redirec to the cmdb_ci_outage form and get the details form change form to autopopulate in cmdb_ci_outage form . this is the script i have written. Client script: fun...
I am converting incident to a Ritm using a ui action button,i neeed to copy some field fron the incident to the ritm.everythomg is copied fine except the caller_id to the requested for from the incident to the ritm.the requested for field stays empt...
I have a record producer I want to use in the Service Portal.On my record producer, I have a Single Line Text type field called string_field.I also have a Custom type field with an embedded widget.This widget has a button. I want to press this button...
What is a reference field in ServiceNow, and how is it used to create relationships between different tables?
