Hi Team , can any one please help me on this issue? table :- csdm_app_services only while updating 'tagged' based application service, while changing the name, only we getting this error , when we click on update button . in the below image , i h...
I am reading all about Pause duration for SLA cases being available as a column option for reports but is there a way to get Pause duration for non SLA cases as we would like to know what that time is for all case types, not just SLA.
Dear experts, I have faced a problem, as I could not be able to access the UI Builder, I cant seem to modify the overview tab here for the gross loss and net loss which is in USD, although I have changed the system localization to MYR. How am I able ...
Hello All, I see there are lot of queries regarding how to Ask a question in new community UI. Please follow the below steps. 1) https://www.servicenow.com/community/2) Select the category of your question fall in to from the Discussions drop down.3)...
I need to send a post request where the query parameter "interaction-id" is used multiple times. I've tried using rest.setQueryParameter("interaction-id", "value"), but that just overrides the same value instead of appending it to the request multipl...
1. Can this scenario really happen where - Due to some wrong cloning configurations (Cloning, preservers, exclusions) every user loses access to instance login, including maint/ServiceNow support team where they cannot login at all and Instance is BL...
Hello all,When a catalog item is searched in the global search or in the Related Search on the Incident form, it should redirect the user to the ESC portal instead of the backend (catalog) view. We need to customize the global search specifically for...
We added a new field to the Problem table named "Contributing Factors". Since there can be more than one contributing factor to a problem, we made this field a List type, so they can select multiple values under it. We currently have nine potenti...
Users are unable to upload profile pictures to their profiles on the portal. At first I thought it might be due to restrictions on the size and type of attachments allowed, but the maximum attachment size in security properties is 200MB and all sorts...
how to populate loggedin user name in servicenow workspace.don't have any idea about workspace.
Hello, I am creating a decision table for the delivery location. Based on the "Delivery Location" field (reference to cmn_locations table), I do the matching on the decision table and assign the tasks on the flow to specific groups. It is simple but ...
We are currently creating two variables (a select box variable and a list collector variable) in the catalog item. As an example, we have created choices A, B, C, D, and E for the select box variable and choices 1, 2, 3, 4, and 5 for the list collect...
When I want to create new topic for Virtual Agent I see this notice:Some features may not be available because the connection to NLU Service is not available. Please try again after some time. If the issue persists, log an issue with Support. Where ...
hi all, i trust you are well.i have a situations and cannot find the root cause.i created a new class called "appliance". When i move a CI from windows server class to the new class, the "managed by group" field is cleared. Appliance is under configu...
Hi, We have data coming from an external service to our import set staging table via REST POST. The response will contain the status code of 200, 201, 400, etc. Can we access this status code via some script? We would like to create an INC for oursel...