Difference between "Add to cart" and "Save as Draft"
Hello,Could you please let me know, what is difference between Add to cart and Save as Draft button?When I checked from the portal both serves same purpose. Thank You!!Laxmi
Forum Posts
Resolved! Visual Task Board - Removing Assignees
I'm trying to figure out how to remove Assignees from a Visual Task Board. Removing a Member is easy - just click on the Remove button beside their name in the Users list. However, Assignees don't have the Remove button. Promoting them to a Member an...
Resolved! Visual Task Board (VTB) - How to Remove Assignees
Is there a way to remove assignees from the visual task board?
How to use Dynamic Reference Qualifier in a field that will look from User Criteria
Hi everyone, I created a field referenced to Users table, and I want to limit the choices based on the created User Criteria. User Criteria was used in Available for in Maintain Items. I am not familiar on how do I use the "Dynamic Filter Options" fr...
About Customer service application scope Visibility
Hello EveryoneI need to be in the Customer Service application scope to do some work but it appears they have no ability to change application scope.I tried using the ‘delegated developer’ role, who is an Editor, and he can see the ‘Application scope...
Resource Allocation hours calculation logics in Resource Management
How can I know exactly a Resource Allocation's hour is calculated ? I created 6 Resource Plans type "Group" with the same start date and end date. The first 3 resource plans are having hours spread even for the first 3 users but the last 3 resource p...
Assignment Group Automation
Hi All, Currently i am dealing with assigning groups manually. The current process at the moment is the person will fill in the catalogue item which we have created, the variables are just the requester name and if they would like to be added or rem...
How to determine the records/tables that is restricted in the list?
Hello experts,Do you know of any fast way to determine the records that are restricted in a table. For example in the sys_attachment table, there are a lot of reference table that shows and there are also a lot of records that are restricted.Aside fr...
Every time Click Save it takes to the bottom of the page in Classic Mobile UI
Hello everyone,I am having the following problem: every time I update something and click the Save or Draft Save button as shown in the picture, it takes me to the bottom of the page.I found that with reference fields, this will not happen.I can't fi...
Flow designer: not able to select the 'Output format' of Date & Time Transform for a field.
As you can see in the ss, I am trying to select the transform for field value- 'Date to String'. The moment i click on 'Select a choice' for 'Output Date format'. the popup is getting disappear and nothing is getting selected.
Resolved! Incident Reports to generate ticket count based on groups
Hi all I have a requirement where I need to show report based on groups of assignment group.Example : I have 10 groups out of which 5 belongs to vendor. So I have to show the vendor incident count vs rest in group.
Resolved! Hide UI action
Hi Teami want to hide UI action button on custom table form (U_incident) i am trying add add condition in UI action but the problem is already there are several conditions mentioned in that filed and that condition filed is full i am not able add my ...
Resolved! Can I edit the reply / Reply All / Forward "reply to" email buttons ?
HelloI activated the option to have "Reply" , "Reply All", "Forward" button when email are received in a case.However, I would need to modify the automatic "reply to" address that is assigned in the email popup.Do you know if this is something I can ...
attachments in workspace
i have a requirement in configuration workspace to remove attachment icon .
