We want our submitters to use the SP to submit formatted text with the ability to use bulleted items and CRs - hence HTML field types in the Catalog Items.However, I do NOT want subitters to be able to change the Heading Size or the font type. While ...
Good morning, I am trying to understand what dictates when/how data fields are visible to me when viewing a specific record. I think this is called 'form view'. The problem starts when I generate a list view and I observe a column of data but I canno...
Hello all,Per a recent Health Assessment, we received feedback from ServiceNow to remedy the below ACL on the sys_attachment table. Is there a way to get the same behavior without the usage of a "GlideRecord", per the notes from the Health Assessmen...
Here is my code. I am hoping someone can help me with where I am going wrong. This is an email script where I am cycling through variables that have been marked to include = true and printing only those variables to the notification instead of all th...
HelloWe recently refreshed the test instance, but I've noticed that it's still receiving email notifications from the production instance. Could you please advise on how to stop this? Thank you! Test Instance:
Any idea why I would be getting two different types of Activity sections on a new Journal field I created Cant seem to get rid of the bottom one. Let me know if anyone has any ideas on how to get rid of this.
Hi All, I have a requirement that is, to restrict project managers to create New Projects from project template(create project from Template) option, if the project demand is empty.Generally project is created from IDEA-Demand-Project.So i need to re...
Issue with the Assignment Group Field in the incident_task TableI want to specify that only groups with a defined group type should be shown in the Assignment group field. However, when I applied the filter, 15 records are displayed. Yet, when I use...
Hello, I am looking to find all the reports that have users who are no longer active. The sys_user table has a column with the value set to true or false called Active. Thank you, Adam
Hi .., Task should create one hour prior , i created flow designer using transform function i subtracted one hour now in that time i need to create task , but it's not waiting till the time, any one help me . Regards,Rajesh Gillerla.
Hello everyone, 1. I created few basic user criterias and they will be used on knowledge articles level on can read and cannot read. As a admin, I can see the list of user criterias when I open can read drop down. But if I impersonating to someone w...
How to run flow without attaching to record producer or catalog item? I have this flow and I want to trigger without attaching flow to each record producer or catalog item, just based on condition
Hi, I have Service Catalog Form that has an option to create either Request or Incident. For Request, I have no issues since it is automatically attached. But when Incident is Selected, since Service Catalog creates only requests, I have created Clie...
Hi team,I wanted to have some input regarding a scenario I have been facing. I have a requirement where in the change manager requires to have a button visible to only the change managers and when the change is on scheduled state. When the button is ...
Hi experts,we have a requirement to display logged in manager's reportees in a string field on a record producer and send email to all of them when a HR case is created. how can we achieve this? TIA