Dear all, Recently I Reverted the Problem module to the OOTB version. The OOB client script "Rename Closed fields on Load" & "Rename Closed fields on change" seem to be not working correctly. The following fields show as capital case with underscore....
I recently did some investigation for a colleague regarding some functionality around the JDBCProbe. I couldn't find any examples of this on the Wiki nor the community so I though I add my findings here. The initial requirements was to insert a row i...
Hi All, I have a requirement to create a custom field like an asset tag, I need a logical asset tag field (custom field) which is populated with the decided asset tag formatFORMAT: Model + Serial Number How to achieve this requirement. Thanks in Adva...
Hi,My requirement is to create a problem through an incident when the user changes the incident state to onHold. It is not creating any problem record at all. Kindly help. (function executeRule(current, previous /*null when async*/) { var gr = ne...
Help please.We have created a database view to join the demand and the decision table together. We are then using the u_dem_dec table to create an 'instance with table' record on a portal page. No issues here, and the expected data shows on the porta...
I want to create a button that is available in the SOW, as well as the classic UI and when click on it, a questionnaire will be opened. In this questionnaire, I will have the questions, with the answers yes or no. If the choice is no, another field w...
Hi All, I created a simple remote table that shows data from a third party system. I'm able to see the content of the table within the service now platform but when I connected the table to simple table widget (ootb widget) I can only see that there ...
I’ve been working on getting the observables from SNOW into another tool, but I haven’t been able to find a way to return the observables via the API. If you look at the objects in the sn_si_incident and sn_ti_observable directly in the tables API, t...
Need to highlight short description field of incident with some background color(blue/red etc) in service operation workspace. function onLoad() { var short_desc = g_form.getControl('short_description');short_desc.style.backgroundColor = 'blue'; ...
Hello Community,I’m relatively new to ServiceNow and am looking to implement comprehensive testing for Scripted REST APIs. I would love to hear your recommendations, experiences, and best practices regarding the ease of creation, maintenance, flexibi...
Hi, I want to know what and where are the scripts that are referred to in g:requires tag stored. <g:requires name="scripts/app.landingpage_ui/landingPageApp.js" includes="true" />
Hello there I have a requirement where We are creating a record on u_object table using work flow script , how do we validated it if the record is created or not ? One possible solution is (may be if condition) to check the table if the record is c...
As many have already posted on the community to try, g_form.getValue('variables.variable_name'); but I haven't seen any Accepted Solution marking this to be the correct answer. Even I have tried it but it's not working for me. I have even tried using...
Hello Experts,We want to know why flows triggering based on the all records.created a flow and( added few subflows under that flow ) based on the custom table.RequirementWe want to show the only flow on the execution instead of all records ( eg If 5 ...
Hi All, I am trying to change the color of the Caller cell to Red & Bold if the Caller is VIP user. I have tried the below style on Field style for Caller field in Incident table, but it only shows the VIP icon and the Name in bold but the color rema...
