Resolved! Create Database view for 3 tables: cmdb_ci, cmdb_model, cmdb_model_life_cycle
Hi team, I need to link 3 tables: cmdb_ci, cmdb_model, cmdb_model_life_cycle. Let me know what should be the where clause:
Forum Posts
Resolved! Chicken and Egg Scenario Task Wait
Hi, I have a loop generating tasks based on a record in a custom table. The record in the custom table is generated by a previous task activity.The record is associated so it can bee seen in related list to the task that created it.so then the loop r...
How to remove the read only of a dotwalking field in the list view of the table?
Hi all! I need to remove the read only of a dotwalking field in the list view of the table. I tried with a list edit type ACL but there is none created for the table and if I create one I can't make it specific for that field because it doesn't appea...
How to use REST API sysparm_query to filter on FKs
Hello, I am trying to get all Business Apps with a specified owner. The URL I am trying is https://<intance>/api/now/table/cmdb_ci_business_app?sysparm_fields=name,owned_by&sysparm_query=owned_by=86826bf03710200044e0bfc8bcbe5d79 I have 3 applicati...
Salesforce - ServiceNow integration
Hello Experts,We have a requirement to integrate Salesforce with ServiceNow to manage Accounts, Contacts, and Sold Products. Specifically, whenever an account is created or updated in Salesforce, we need the corresponding updates to reflect in Servic...
User Criteria
Hello , I have user criteria set for knowledge articles . for example if german users than in script it checks if the users preferred language is german than it shows the article . Now the problem is say suppose their is a user Abel Tutor whose pre...
Application manager
I downloaded Developer on my MAC laptop. I have the latest version of developer Xanadu. I don't see an application manager drop-down tap on the left side. How do I get it to show up? Thanks
Resolved! Catalog Client Script to Prevent Submission of a Catalog Item
I have a Group Maintenance Form Catalog Item that I created that users can use to request the set up of a new group or change the name of an existing group. I am trying to prevent them from creating a new group with the same name as an existing grou...
how to have agent chat only on specific page
Hi,We are using AgentChat and I would like to only show AgentChat message like icon which shows on portal to be shown only on specific page only.Is there a way to do it?
Issue with RITM Flow Running Simultaneously for a particular Request
Hello Community,I’m currently working on a flow in ServiceNow, and I’m facing an issue where same flow for 2 or more Requested Item (RITM) seem to run simultaneously, causing unexpected behavior.Here’s a brief overview of my flow setup:Parent Flow:Th...
Survey Module: How to auto populate the survey first response based on emoji selection in the email
Hi Team, I would like to know if the below requirement is feasible or not. I raised a Hi-Ticket but SNOW confirmed its not feasible. Let me know if anyone has done below kind of requirement: Upon resolving the incident am sending an email to end user...
Query AD showing error in Workflow?
I have successfully connected servicenow and AD and whenever trying Query AD object using workflow then getting error like below:"PowerShell script execution failed. Script returned status 1 using account user ******** "How to resolve this type of is...
How to configure pagination for custom list in service portal?
Hi Community, I'm new to service portal and don't have any idea to how to configure pagination for a custom list which has 100 of records. It should show only 10 records per list. I have gone through all community posts related to pagination but it's...
Incident to It General Request
the demand is:Button to convert an incident into a generic request form (Generic Request)Fields to be filled automatically:Requested for {will be populated with the caller field}Please describe how we can help you {will be populated with the descript...
Add days to date
hi, In Business Rule How can i add years/days to date . I have tried like below var createdDate = new GlideDateTime(attestationGR.sys_created_on); var duedate = createdDate.addDays(365); //default 1 year but it throws the below error. Please help ...