Customize Email Diagnostics page
I want to add a banner when Email Sending/Recieving status is Non -operational in Email Diagnostics page.Where should I do that ?
Forum Posts
Question on LDAP transform map
Hi All,In LDAP integration we are importing DL records from AD to ServiceNow sys_user table. For this in staging table there is a field name with u_proxyaddresses. currently we are retrieving 4 email ids in this field. but we need a single email addr...
Resolved! How to use function from base script include into extended script include
Hi All, What is the best way to use the function from base script include into extended script include. Can I call that function using this keyword or not. Thanks
Redirection in client script
Hi All, When a specific field value changes, we have to show a popup box with a message. When the user clicks on OK, user should be redirected to service portal page i.e., "/sp" I have written an onchange client script to perform the following I am a...
Resolved! Make all variables on a RITM go from editable to read only once the RITM is closed
Hi, I want to have all the variables on the RITM to be editable, but once the RITM is closed then all the variables will then be read only. Thanks in advance.
Resolved! Setting user criteria with back ground script
Hello Team,i have a requirement where i have to set user criteria for knowledge base via script below are the script i am using i got the error, please help me to get this issue resolvedvar userCrit = new GlideRecord('kb_uc_can_read_mtom');userCrit.i...
Resolved! Only one Approver to approve the group approval and set remaining to Non longer required
Hi 1) I'm trying to create a group approval(sysapproval_group) using create or update action in flow designer, if I'm submitting a request it asking all the approvers to approver the approval instead of one approver(approve or reject). 2) if short d...
Resolved! About OOTB users in development instances.
Dear Expert. Tell us about it.Please tell me about the original OOTB users in the development instance. Question.1. Is it safe to physically delete OOTB users?If so, what are the consequences? 2. If there is a problem, what conditions should be used ...
CMDB Workspace shows no data available
Hi, I am needing help on the CMDB workspace and CSDM Data foundations workspace. I have recently added this workspace and configured it much as I have read and looked into. Some blocks are showing the error "No data available.There are no scores avai...
Resolved! How to have no default value in choice list
Morning everyone I have a drop down list but want it to be empty by default. Is that possible? Initially I had 'None' then I changed it to 'Please select' but the problem is, the users are able to log a complaint/compliment with those options as well...
Resolved! Create a bar graph showing where bar is split by "logged By = LogicMonitor" and "Everything else"
I want to create a bar graph which shows all calls for a specific day, where the bar is split in 2. The first is Logged by Monitoring (logged by = Logicmonitor) and the second is "everything else".The closest I have come is to use "other" but the few...
Execution of an OAuth API script
Hi Community, Does anyone know how an OAuth API script is executed? At what point in time and on what grounds? I have a business requirement to integrate ServiceNow with gitHub keeping JWT as the grant type as a first step to implement Devops Change ...
2 records inserted in Attachment Table
Hi All, I am working on Import set API Rest Integration (Using Transform Map)My ABC (ServiceNow) Instance will receive an attachment file from a third party (ServiceNow) in base64 format and that file needs to be attached to the incident record after...
How can I get the Databus output from the REST Workflow Activity in a Run Script?
Hi All, I have created a REST Activity and a workflow to call the API, and I set the output of the REST Activity as follows: When I run the workflow, it can call the API and show the data in dataBody. However, I cannot access dataBody in the Run Scr...
Resolved! OnSubmit() Client script cannot working on Workspace
I have a issue with my client script. It is working as expected in native UI but not in workspace. UI Type is "ALL" & Isolate script is checked to "True" Client Scriptfunction onSubmit() { //Type appropriate comment here, and begin script below ...
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