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LDAP Sync

Hi All,  I'm trying to sync the DL data through LDAP & the DL count is around 90K. Though the initial sync was completed within 2 days without any error, I had to reinitiate the sync as a DL can be a member of any other DL. Hence, I reinitiated the s...

Navyashree by Tera Contributor
  • 239 Views
  • 1 replies
  • 0 helpfuls

How can I hide or set read-only a survey question

Hello community, I have a use case where I have some questions appearing, depending on a value stored in the instance I am working on. I decided to get this information from a script and fill in a question in my survey. I configure the method of this...

Goose 25 by Tera Contributor
  • 3319 Views
  • 3 replies
  • 0 helpfuls

Resolved! Unable to install Vulnerability Response plugin on PDI

Hello.I requested new PDI.Trying to install sn_vul How I can optain this - if this is just a PDI on my private email?After upgrading Developer page this changed - it was not a problem like month ago...Please support.

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Don Dom by Tera Contributor
  • 449 Views
  • 3 replies
  • 3 helpfuls

Ams user account assigning sc tasks to wrong groups

Hi Developer, There is an integration of AMS with Service now which assigns sc tasks to groups. Now it is assigning to wrong groups. I checked in Business rules and assignment rules there is no business in place to check. Please provide your suggesti...

chaithu236 by Giga Contributor
  • 318 Views
  • 3 replies
  • 2 helpfuls

Resolved! Unclickable record on related list

I have requirement to display list of group members at new relationship called "Approvers" at Problem form. Notice normal user able to click the record and make changes. It is possible to make all records is unclickable or remove the blue hyperlink r...

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Configuration item taking only one class

I created one new child class under hardware class called laptop and now when iam creating an incident and trying to select configuration it is only showing cis for newly created class not all cis i checked the dictionary against that field it is ref...

semallaskum by Tera Contributor
  • 233 Views
  • 1 replies
  • 0 helpfuls

How to delete large number of records from core_company table.

We are trying to cleanup duplicates from our core_company table. In order to do that we have to delete a large number of records. i.e 11,000, 80,000 etc.I've tried the following options but it takes a lot of time and all records are still not getting...

Community Alums by Community Alums  
  • 634 Views
  • 5 replies
  • 0 helpfuls

Resolved! URL Type field is not clickable on Service Portal.

I've created a URL Type field on cmdb_ci table named "Modify Ownership".On Native UI it is clickable in the list view, and routes you to particular url once clicked. I've created a UI Page, where I am referencing cmdb_ci table using Data Table widget...

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Community Alums by Community Alums  
  • 873 Views
  • 5 replies
  • 1 helpfuls

Create Multi-select list variable in catalog item.

I have created a Select Box type variable on catalog item named "Compliance requirements" with the following options. Variable on form: Variable configuration:  I want this to be a multi select variable, where user can select more than one option. I ...

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Community Alums by Community Alums  
  • 1072 Views
  • 8 replies
  • 0 helpfuls