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Forum Posts

How to Disable default rollback behavior in ATF ?

Hi All, I’m working with Automated Test Framework (ATF) and had a question regarding its default rollback behavior. As per my understanding, ATF automatically rolls back all database changes after a test execution. Is there any supported way to disab...

Goku811 by Tera Contributor
  • 712 Views
  • 3 replies
  • 2 helpfuls

How to fix getBytes Error

Hi All,in Scoped -  SCript Include :var fileList=[]; var att = new GlideRecord('sys_attachment'); att.addQuery('table_sys_id', '1fabd08cf01a483faf9fa7e67bc0b4b7'); att.addQuery('file_name', 'ENDSWITH', 'abc.pdf'); ...

Supriya25 by Tera Guru
  • 676 Views
  • 1 replies
  • 0 helpfuls

Jelly script not working

Hi Guys, I am trying to hide one of the macro 'add_location' present beside assignment group field when the case state is resolved or closed complete. However I am not able to get this worked. Please suggest. Thanks<?xml version="1.0" encoding="utf-8...

praveeng2 by Tera Contributor
  • 486 Views
  • 3 replies
  • 1 helpfuls

Changing language in calendar

Hello!I am trying to change the language of a calendar widget in the service portal from english to new norwegian. We have been creating manual translations for new norwegian in other parts of this portal. After some research, we have found that even...

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SynneL by Tera Contributor
  • 992 Views
  • 8 replies
  • 0 helpfuls

Resolved! about deleteRecord() method

Hi all,actually when i was trying to delete by using this deleteRecord() it is showing deleted records from all the tables but i only make it for incident so how it affect the remaining ones and another thing is that if i can delete many records at a...

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Mamidi by Tera Contributor
  • 669 Views
  • 2 replies
  • 1 helpfuls

Resolved! Call Email client from UI Action

Hi,I have a requirement where I want to call an email client template through a UI Action. I have 2 email client templates on the same table. What I want to do is call one template from the OOB Functionality and the other using a UI Action.Now the is...

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ShaidaC by Tera Guru
  • 1470 Views
  • 8 replies
  • 0 helpfuls

Resolved! Modify provider notification before sending

I have a provider notification ([sys_notification]) that runs against the [live_notification] table and on record change, insert, and when the field name is work_notes or comments (category is 'connect'). When someone sends an @mention, the recipient...

mhashemi by Mega Sage
  • 2158 Views
  • 8 replies
  • 0 helpfuls

Firefox: Flow Designer Issues with Zurich

Hi all, Has anyone else noticed issues with Flow Designer since updating to Zurich, if using Firefox? In Chromium browser (Edge, Chrome) it's fine, but in Firefox there's missing SVG icons, and misaligned buttons when expanding flow steps.I've tried ...

Matt Warwick by Tera Contributor
  • 1419 Views
  • 6 replies
  • 5 helpfuls

Resolved! Business rule : Display

I read community answer that Business rule: Display is used when say child incident task wants to get field value of parent table incident . Can someone give some other use case of this Display. Thanks

ZebaT by Tera Contributor
  • 2144 Views
  • 7 replies
  • 5 helpfuls

Attachment icon doesn't respond in workspace.

Hi All,The attachment icon is not working in workspace. If I click on it nothing happens.If I open this table record outside of workspace, I can see an attachment there.Please help me understand why it is happening.

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geet by Tera Guru
  • 543 Views
  • 2 replies
  • 0 helpfuls

ServiceNow Remote instance spoke implementation process.

Integrate your local and remote ServiceNow instances to export, import,Create and manage records from your local instance.This spoke requires an Integration Hub subscription.Supported versions.This spoke was built for the Orlando version and later. U...

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