Hi, For some reason my data pills are not showing references to previous ATF steps on my Zurich instance; they are just showing blank. Attached are screenshots that show the crux of the issue. First step is used to Create + impersonate a user. Second...
Hi Experts, When a published Knowledge Article receives a rating of 1 or 2, a feedback task should be created.I have implemented a Business Rule, and the feedback task is getting created successfully. However, the created feedback task is not appear...
I need to copy my additional comment from RITM to sc_task . But my sc_task contain group type "Restriction" Only user part of sc_task can able to see the sc_task. So, comment is copying properly. I tried creating an event + BR + script action but it ...
I attempted to install a plugin and received an email saying the plugin was activated. A few seconds later I received another email saying the activation failed. The email did not contain any reason for the failing or error messages. Does anyone k...
Hello everyone, I am locked out of my Personal Developer Instance. I previously logged in using Windows Hello / FIDO2 passkey MFA. I believe the passkey was created on an old work laptop that has since been wiped, so I no longer have access to that ...
Something must have change, and I probably need to go to HI, but I'll start here first. I have a catalog item that has a Reference lookup to specific Application Templates require in User Setup.On the custom table, I've added the ACL for READ like i'...
When I'm in the Service Operations Workspace and put in the name of a Catalog Item in the search bar on the upper right, the Catalog Item has no "Next" or "Submit" button.Note that this Catalog item is an Order Guide. So far, this only appears to hap...
We have configured multiple SLAs in ServiceNow for the same table with:Same Assignment GroupSame Start / Stop conditionsSame WorkflowDifferent Priorities (P2 and P3)Current behavior:An incident is created with Priority 3P3 SLA gets attached and start...
Reusable test, which is created once and used across other incident test cases. this feature is introduced recently, and it helps in avoiding lot of maintenance activity.
<iframe src="https://genai-playground.uksouth.cloudapp.azure.com/adp-chat/" style="display:block; width:100vw; height:100vh; border:none;"> </iframe> This is the iframe I have added and the question should displayed in the search of the iframe.
How to translate announcements...what are the configuration to be done
Hey guys! I’m implementing a feature that allows our superusers to enable restricted read access (u_restricted_read_access = true) on historical tasks stored in a custom base table (x_vgll_rail_task).“Historical” simply means all existing records, re...
Using the Do the following in Parallel in flow designer, we have the option to manually add the number of branches for parallel execution. I would like to know if we also have an option to create the number of branches dynamically.
Is it possible to configure an ATF Test step that does the following?Asserts that an infoMessage is displayed on a form (as opposed to an errorMessage, for instance)Asserts the text within the infoMessageFor now, we're using an Assert Text on Page (C...
Hi, I did global search for order guide and from the result when I click the search results order guide is not opening but when I search for catalog items or knowledge articles I am able to navigate to respective record. We have AI search enabled as...