Resolved! Impersonation option not there in PDI !!
Hi all,,In my training instance for course I see impersonation option, in my PDI, i don't see, how to fix this or is there different path to navigate to impersonation in Xanandu? Thank you,Zeba
Forum Posts
IntegrationHub ETL for inbound integrations - ImportSET API + JSON Column
First of all this isn't a question but rather an answer which hopefully provides some assistance for someone else struggling on how to trigger IH-ETL for inbound integrations (POSTing to Import Set w/ importsetAPI). 1. Create a data source with a t...
Custom login screen for Mobile App
Hi all, Does anyone know if/where I can create a custom login page on the mobile app? Without extra licensing fees?We have a multi-tenant login need, which I've read we can cater for via a custom login screen, but I don't know how to go about this wi...
How to compare if current time falls within a time period,
Hello community, How can I script to check if current time falls within 9am and 5pm for example. The GDT uses the whole date time object, i'm only interested in time portion. My use case is to route tickets based on ticket created time using assignme...
Make the fields read only on Time sheet Portal
Hi all, We are using the Time sheet portal for the agents. The time is getting automatically entered for their tasks as I am using the time worked field on the form. So once they save the form they are working on, the time is getting auto saved in th...
Return cti_softphone error in ServiceNow
Hello everyone, I got an error and it automatically returned to the cti softphone page. I don't know what this page is or where it came from. Please someone help me.Thank you so much.The process that causes it to error is as follows:Step 1: Access in...
copy URL to clipboard in workspace
how to copy URL with all the conditions given ? this (Now Copy URL is not copying the url with all the filter conditions)Regards,jai
Resolved! How many days will data in table Transaction Log (syslog_transaction) be cleaned up ?
I have created reports inside this table syslog_transaction and last month I can get data from range 16-09-2025 to 29-10-2025 which means 44 days and I expect it would be the same for this month which means my data range for this month will be 15-10-...
How can we secure APIs in Salesforce?
Please share your views to make it helpful!
Email Notification is not triggered for 1 user but for other users is working fine
I have user who is not getting any email notification when the HR case is created. User has a valid email and the hr case meets the criteria to trigger the notification. I checked the email logs and nothing shows up if the notification was processe...
Service Graph Connector for Microsoft Intune - Retrieving Mac Addresses
Hi, this is not a question but an answer to a problem that I experienced when working in the "Service Graph Connector for Microsoft Intune" plugin. I don’t have the ability to post articles but in the event anyone else ran into this issue, I wanted t...
Sent/Recieved Emails in Ticket Conversations widget
Hi CommunityIs there anyone in here who have tried to incorporate the "Sent/Recieved Emails" functionality into the Ticket Conversations widget?The obvious upside for this is that if you do not copy email content into comments its still possible for ...
Resolved! CSAprep question
You are editing a new incident record and would like the "Save" button to be located on the Form header. Which action would need to be taken forthat button to appear?A. Context Menu > Form Design > add the “Save” button.B. All > System Properties > U...
Resolved! How can I add an advanced reference qualifier in a UI Page Jelly script?
Hi,I tried adding an advanced reference qualifier on a UI Page, but it’s not working as expected. I want to display the values dynamically based on the current record. Could someone help me resolve this issue?Thanks in advanceScript:<?xml version="1....
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