I wan to show 3 fields as rich text label on a catalog item form in ServiceNow. Despite selecting variable type as rich text label, i dont see any such field on the catalog , what is the issue
Hello all! I'm curious to know whether anyone here has successfully managed to use an SEO script on an sp_page to add custom tags to a portal page, and if so, you'd be willing to share your experience? Background / Use Case:The organisation I'm worki...
Hello,I’m currently applying for an internship opportunity with a ServiceNow partner company. During the form fill-up, it asks for an email to verify my ServiceNow certificate.However, I registered on ServiceNow University using my college email ID, ...
Time taken for approvals to be completedFor all requested items that follow an approval flow.Time taken to fulfilment after approval is completedFor all items, once approvals are done.Time taken to fulfilment when no approval is requiredFor items th...
We are using the standard OOB widget - Standard Ticket Tab, it works correctly when viewing incidents and request items unless that request item is in a pending state. So if the request item is open, closed or anything other than pending the widget w...
Hello everyone,I just wanted to know how stage and state fields are getting changed from Open -> Waiting for approval -> Request Approved -> Closed complete in out of box for request and requested items. I have not added any flow or scripts to chang...
Hello community - I'll happily take any advice!After a recent clone down from our Production Instance and an upgrade to Yokohama (unsure if either related) when we try to open records (sn_cd_content_base) in the Content Publishing module (All -> Cont...
Hi All, Im really scratching my head here so please help . Im trying to create a UI policy that will change the wok notes (internal) field on an incident form to mandatory if the assignment group changes. We are trying to prevent the cold transferrin...
Hi Guys I have tried a few things but I seem to be getting nowhere.I simply want to filter this LookUp SelectBox (Subcategory) dependant value in the sys_choice table by the Single Line Text field (Category Label)Bit of context: I was having a nightm...
Hello everyone, We have an application developed via App Engine Studio and it contains a table extended from Task (to handle group approvals). The requirement is to allow all internal employees to view all the data which is consuming the Business Sta...
I have a flow that needs to trigger a PowerShell scrip to run from the MID server (add an AD user to an AD group). I can see the output entry in the ecc_queue and it is getting processed, but the input side says: Unable to find script(s) specified in...
Good evening developers, I have a question.I created a workspace notification to trigger when a task is assigned to an agent and its getting triggered correctly, however, when an agent clicks on it, its directing them to the classic native ui view an...
Hi I have a requirement when I want to submit a catalog item in CSM portal it should redirect to Req not RITM.Can anyone tell me how I can achieve itThanks in advance.
Hi guys can you please tell me how I can customise the record information when I click on the RITM and click on this button need to show different field currently in CSM workspace.
Hi all, We have a requirement to filter all the reports of a PA inline dashboard. This filter is on Entity table. So all the reports should be filtered based on the selected entity and its downstream entities. Is there a way to filter the reports bas...
