I have created some modifications like template cards in the dashboard page and i have saved it yesterday when i open the page today i am not seeing the modifications and the changes that i have did yesterday. This is not the first time i have faced ...
Hi @community The user is unable to select the ‘Notepad++ plugin – Compare’ option in the Software field within the Software Request catalog. The option appears while searching, but after selection it disappears and an error is shown. Additionally, ‘...
Hello community,Does anyone know if it's possible to not allow users to add additional checklist item or remove an existing checklist item?I have a Business Rule to load a checklist from template after a record is created, and expect the users to wor...
I want to test 'Triage and categorize ITSM incidents' AI workflow for existing production data of one month & compare results with existing manually updated fields.I did xml of incident data from Prod to test environment but unable to find how to upd...
We have a requirement from a specific group to provide a report/dashboard that displays all Active and Closed tasks. In addition, they require a weekly scheduled email report that shows all tasks from the previous week.I have configured this using da...
Hi, I am unable to find the scroll down when i enter the text in global search in "native" view in servicenow. but i can able to find the records, only thing i am unable to do the scroll down operation. this is happening in our production instance. i...
Sidebar chat includes the ability to attach files to discussions out of the box. Is there a way to disable this feature?I have tried restricting ACLs on sys_cs_collab_attachment and exploring both sidebar system properties and settings, but none have...
I am trying to complete the Associate Developer path and am stuck on the Micro Certification for Flow. I am trying to see if anyone has any tips on getting past that. I have completed everything else except for that and my CSA exam.
When I create a page in custom workspace with list template, it shows with default list. How do I populate my own list? For which I have created sys_ux_list , category and configuration for it.
Can anyone point me to documentation on the definitions of each Risk status option? Options out of the box are as follow: Pending, Achieved, Not Achieved, Avoid, Mitigate, Transfer and Accept.
Hello Everyone,Can someone share me high/low level design document for Mid server? Thankyou
Hi, Please advise to deactivate the workflow, the workflow is in Published status = true but the active status = false Between the many combinations of Active (true or false) and Published (true or false), what is the proper way to "unpublish (deacti...
Magnifying glass and "i" button is not showing in the workspace form, how to show it? @Ankur Bawiskar
Hello Community, We noticed multiple stage field choices for sc_req_item were created in the sys_choice table on 27-Jan.The created_by user says they did not create them manually, and no workflow executions ran on that day.Could these choices have be...
Hi Team,Give me one use case of change management with answer for my reference. Thanks & RegardsVishnu Reddy
