I need to make a Custom Button "Return for Completion" in sysapproval_approver, this button functionality is to return request to the client/user with a comment with changing the status in my custom table, and leave the approval state as it is 'Reque...
Hi All,I have to create a variable in record producer which should allow multi selection of the choices. So i selected the type as list collector and table as sys_choice and created choices in sys_choice. It's working fine but it's not getting displa...
Hi All, I am running into an issue where my API calls "/api/now/table/incident" are timing out.As far as I understood , it could be an issue related to payload size and data volume My question here is what is the payload size limit to prevent such i...
Hi,I created a UI Action on wm_task record that convert the form the pdf in a specific format and download the file to the login user computer.Now I want to do the same Action but on a List so that the user can choose multiple records and click on th...
Hi,How can I add message to the screen using g_modal but not g_modal.alert.
Hi,Im getting a Base64 String (jpeg image) and I need to populate an 'Image' type field called 'u_elcam_product_image_small' on my incident table using script.How can i do it?
Hello experts, I am new to SNow and still learning. I am working on a task to provide appropriate roles to ITSM process managers and I'm having some issues with change management module. User should have access to do list edit on schedules. seems li...
I have a requirement where I want to hide position field from HR Profile table, and hence position should not be visible on HR Case under Employee Information section on UI from HR Agent Workspace.Can anyone please suggest , where exactly from the ...
Hi,We recently implemented a UI enhancement on the Employee Center / My Tasks page using To-dos Configuration and Task Configuration.Background:Earlier, we did not have any custom tab or task configurations.In the default setup, all approval types (R...
Hi,I would like to request assistance with merging my old ServiceNow ID with my new one.Old ServiceNow ID: csecec.1803158@gmail.comNew ServiceNow ID: hrishabh.kumar@newrocket.comMy goal is to merge the old ID into the new ID so that all certification...
Since a Transform Map runs synchronously by default, is it possible to change it from asynchronous back to synchronous using the REST API? Is it through script ?
Hi, I want to translate the email content automatically based on incident caller language.below approach i followed.I created a sys_ui_message and i have called message in email script, then i have added the mail script in notification body.for e.g: ...
Hi All, I am unable to access "https://developer.servicenow.com/dev.do" the page. I have tried several times however getting a blank page all the times.Please suggest on this. thanksRC
Hi all,In my PDI i don't have the announcement card.How to configure it?I tried workspace configuration but i can't do it.My instance version is ZurichAny help,would be appreciated Thanks,Poonkodi
I'm looking forward to measuring the time it takes for my team to interact with our case creators.Right now, we have:resolution SLAs, counting the time (with exceptions for working hours, weekends, and holidays) between case creation and resolution;r...
