I'm unable to login to serviceNow library
I tried to login into serviceNow library for ebook. I'm unable to remember my username and i'm unable to reset it .any leads would be appreciated and thanks in advance
Forum Posts
Resolved! How to multi select choices in fields
Hello People, How to multi select choices in the below fields attached in Screenshot.I have almost 10+ choices in both these below fields i need to multi select the choices, guide me with any sort of solution. PFA screenshot:
Resolved! How do I add a Search on each column?
Hey guys!I'm using a clone of OOTB widget "Data table from Instance Definition" and I need to improve that widget putting a search box. Everyone can help me with a Server script to do that? Thanks!
Resolved! build agent is not installed
When I'm trying to participate the build agent challenge and build instance, I found that buil agent is not installed and I don't know the reason, so I can't now proceed with the challenge Please advise
Integrating with Microsoft Dynamics 365 and Power Apps
We are in the process of trying to Integrate with Microsoft Dynamics 365 and Power Apps. The instructions state that the Required user role in MS Dynamics 365 and Power Apps is:1. Global Admin2. Dynamics 365 Admin My company will NOT grant global ...
Resolved! financial management certifications
Please advise finance financial management certifications to learnfor career growth, which helps in getting a job
Resolved! AI Search - redirect to Portal page instead of backend form not working
Hi,I have created an Indexed Source for the Task table because I'm attempting to enable search for Incidents and Requests from the Service Portal. This is my Indexed Source: I created the Search Source and linked it to the Search Profile and it is ...
"The file type is currently not supported" message when trying to view a PDF attachment
Hi all, while working on the CSM configurable workspace I've noticed that when trying to open attachments I get this error:The files I am trying to open are .PDF and .jpg (I don't get this error when opening .txt files).I have repaired the plugin Ser...
CIS - Discovery exam preparation
Hello Dear Colleagues! I will have the CIS CSM exam this month and I just wanted to ask those who passed, do you have any advices, what else will be helpful to pass except the documentation and videos available. I already failed one attempt and this ...
Issue with third party downloading attachments 5MB+
Hello, I am task with sending attachments that are apart of the outage task (Change request or the Incident that cause the outage) we have tried to change the properties if there is something else that can be done let me know. When the third party tr...
Restrict users to see only their assignment group incidents
HelloWe have a requirement1. Logged in User should only see incidents assigned in their assignment group2.If the user is searching for any incident ticket(ticket is assigned in group which user does not belong to) they should see only Number & Assig...
Dot walk for interactive filter of type choice list
Sample:Reports on Dashboard are all based on task_sla table that has a reference filed to task table that is parent of incident table.Interactive filter points to a choice list field on incident table (e.g.incident_state). No additional connection ca...
Resolved! How can I remove information icon from a reference variable in portal.
Hi community, We have a requirement where information icon ('i' icon) should not be visible on portal for a particular reference variable. In the above image, I should remove 'i' icon only from 'product variable (which is a part of variable set). 'i...
Resolved! When dealing with multiple scopes how to decide in which scope the configuration should be created.
I need to know the best practice to select the scope in which the configuration needs to be created. Suppose I am working in HR Scope and I need to create a business rule within that I need to access data from User table which is Global Scope. Then w...
Resolved! setting value in a duration type field
Hello experts, I am getting a value in seconds. example 43,200 seconds which is 12 hours.or 86400 seconds which is 1 day. I need to update 1 day or 12 hours ,i.e these type of values in the duration field of the sla definition table. Kindly help.
