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Gurus and Experts, I really need some assistance here. I did my due diligence but I am stuck. In the attachment are screenshots of the steps I did to access SharePoint using OAuth2.0. It is a client _credentials grant type and works normally with POS...
I'm looking forward to measuring the time it takes for my team to interact with our case creators.Right now, we have:resolution SLAs, counting the time (with exceptions for working hours, weekends, and holidays) between case creation and resolution;r...
I’d like to track traffic on one of my standalone pages to understand how many users log in and view the page each day. I understand this isn’t available out-of-the-box, but are there any recommended approaches or official documentation I can refer t...
Hi All, After any incident gets resolved, it gets closed after 6 days. How this setting is made in ServiceNow? By using system properties?
Hi everyone,I am trying to use the Time Limited Role functionality in ServiceNow to assign a custom role to a user for a limited duration.I added my custom role through the reference qualifier using a Script Include, but I am getting unexpected error...
Hello everyone, I was looking around for a way to make the default attachment section on a catalog item mandatory, and found that a lot of the community posts out there seem to be outdated and don't work in Employee Center. I wanted to share the fix ...
i have created a new field for my custom table. this field comes with a list of values. how do i set to allow multiple values to be selected?
I need to pass a single input parameter to a Data Stream using the Pre-Import Script.I've already defined this input parameter in the Data Stream configuration.I've also set up a Scheduled Import and linked it to a Data Source.In the Data Source, I s...
When you use a standard change template to create a new change req and save the record, a business rule is displaying an error message. The business rule should only display the msg if a field which was populated via template has had a value has chan...
Hi ,While I am working on configuration of watchlist in incident form, i found my name is repeatedly coming under watchlist field.Record producer script var memberIds = (producer.watch_list + '').split(',');var userIds = [];for (var i = 0; i < member...
I have a catalog item for an end-user to request a change request. I'm trying to validate that the dates they provide are within a Schedule named "Data Center Maintenance", both start and end dates. This Schedule has a single Schedule Entry of every ...
Hi Team,My ServiceNow Personal Developer Instance (PDI) dev380747 has been Offline for more than 5 hours.Issue details:- Instance URL: https://dev380747.service-now.com- Error shown: 502 Bad Gateway- Message: snow_adc- Developer portal says:"We're ha...
We have to assign privileged roles including security_admin and revoke when end time reaches, what if time-limited user has role table is not to be used.Both answers are needed.
After upgrade, after requesting for translation, I'm seeing the RITM getting created but not the LTASKS. Any solution or configuration to check?
Hi all,After trying to switch the interface of Service Now to the traditional one, the Preference menu in my profile become blank.I tried to clear browser cache/ login to different browser/ incognito browser but cannot fix the problem.Does anyone kno...
