Hello SN Community! I've created a Playbook which triggers on the creation of a custom table and appears on Agent Workspace, but I can't figure out why one of the activities isn't working as expected. As can be seen below, I added the table, the comm...
Hello, We have a catalog item that is long and at the bottom we would like a button to attach any supporting documents to the request. If we cannot do that, then is there a way to make a button that makes the form scroll back to the top automagically...
I have the follow Catalog - MarketplaceCatalog items = 800+'Group = WishlisterWhat do we want..When the Users in the group go through the portal to access the catalog Marketplace we want them to be able to see all Catalog items. but we don't want the...
I already tried several things on my Catalog UI Policy: However they all give the error message: There is a JavaScript error in your browser console
The columns are not appearing in Report > Aggregation > Count Distinct, even though the value is correctly set as a string. What should I do please ? Thank you in advance ! Regards,
We are working on CSM implementation for our university to be used by multiple departments to support our students, employees, and external users. We already have ITSM/HRSD/FSM, and adding CSM will make it easier for our users to go to the one-stop l...
I have to integrate ServiceNow and Jira and for that I am using basic authentication. In that the length of API Token from Jira is very large and is not accepting by ServiceNow . It shows the error message as follows -
I have to make the items from ast_contract table visible on My Request.I tried to follow this: https://www.youtube.com/watch?v=R3yIZiuzwes However, the table is not showing in the drop-down list. When I checked why, it looks like it will only show ta...
Hi All,Currenlty, I am working on establishing connection between ServiceNow and SharePoint using microsoft graph.I am currently struck with setting up the endpoint point to upload files in Folder.Can anyone please help me with the format. I tried wi...
Hi Community,I have a requirement to hide the Work notes checkbox that appears in the Activity Stream widget on a Service Portal page.• When I go to the platform UI, the activity journal looks fine.• On the Service Portal page, however, the activity ...
Hi, Is there any way to color the VTB Cards background in the VTB Board based on certain conditions?
How to Disable the search suggestion results feature for a Variable on the Service Portal. Thank you
Hi All, I am getting 400 bad request while trying to create Quote as per Quote Management Open API is a ServiceNow implementation of the TM Forum Quote Management API REST specification. I tried multiple way with basic and mandatory fields only but ...
Hi all, I am trying to find some information/documentation on how to add user to a shared mailbox using IntegrationHub with Microsoft Exchange Online spoke - Looking at the spokes documentation, it seems that there is no ootb action such as "Add user...
Hi,Requirement is to restrict the closure of the problem record if any task is open.One Business rule i have created but problem manager and problem admin able to close the problem record. Business Rule:(Update)When: beforeState = ResolvedScript:(fun...
