Hi All, In one catalog item we have three variablesVariable name - Type1)Start Date/Time -Date/Time2)Access Duration - Drop Down5 minutes15 minutes30 minutes1 hour5 hours12 hours1 Day5 Days10 Days3)End Date/Time ...
Hi,can we define choice list definition for integer type fields ?I have 2 fields 'category' and 'sub category' of type integer.Values in 'Sub category' should be dependent on the value selected in 'category'. That is, based on what value is selected...
Good afternoon,We have a flow that was executed on 28/08/2024, and then daily from 19/09/2024. The trigger is Daily @ midnight, which suggests that someone activated, deactivated and then reactivated the flow. Does anyone know if there is an audit hi...
Hi team,We have a UI action “UPC scanner” built on selected filtered list of RITM’s. When we click on this it opens a widget page with selected RITMs data in printable form. At the top of this page, we have a button to “download as csv” the selected ...
Hi everyone We have a string field highlighted in screenshot where we are populating some value based on calculation, but for few records it is showing question mark(?) symbol in that field. What could be the reason..Please see screenshot
is there a way for me to create a report by using like custom formulas and variables? The formula is simply: ((Service Hours - Downtime) / Service Hours)) * 100 Where:Service Hours - Total number of hours in a given date range assuming a 24x7 availab...
Hello, all.When pulling in authority documents from UCF, can the Implementation Support Control Objectives be pulled into IRM along with the Mandated and Implied Control Objectives? We have run into issues where we need to attest to Control Objective...
Hi Everyone!When I'm clicking on the incident record from the list which I configured, in the new tab it showing that the page you are looking for is emptyI want that as soon as I click on the record the incident record should get open in the new tab...
Our Instance is utilized by three different departments: one on the IT side, which utilizes INCs and RITMS, and the other two on the Customer Service side. In Customer Service, I can create Services with their respective categories by adding the dep...
HI Experts, We have Catalog variable = LIST COLLECTORfor selecting multiple choices. The issue is the display is not good its squeezed and also the AddFilter/ Run Fiulter ,we do not want. Is there any OOB method to simplify this. this does not look ...
Hi Team, When were are trying to cancel change request, want to populate closed code as "A" based on logged in user is same if change manager fields or requested by and close notes should copied from reason popup which come before closing.Currently ...
Hi All,I am working on Fuji release. I have multiple Service Catalog requests using the same workflow but each having their own different delivery times. I wanted to make use of 'Delivery Date' field on the Catalog item form, but somehow the Estimate...
Hello, In the Catalog Item view we have an option as Delivery Time whcih we want to set as 10 days where to update this, within the Catalog item i given the Delivery time but it is not displaying. In the Catalog item i updated as 10 days
Friends,I want to schedule a data source which runs on my provider instance daily to update my consumer instance for all the KB articles create/update/deleted.I am new to this and would appreciate if anybody did this and have a full implementation d...
Does anyone know how to modify the widget that shows the details for a catalog item to include the delivery time? It used to show in the old catalog, but the widget does not display it OOB for the Service Portal.Thanks,Shannon
