I have a large catalog item which contains a lot of variables. When using the Create Catalog Task action, the issue is that when I move all the variables from the available column over to the selected column many do not move. Weirdly, I see all vari...
Hi Team, I have one Incident under 'Self-Service'. I wants to open it and need to be update few fields. I want to achieve this in ATF. Can you please help o this.
Hi All, I am trying to trigger OOB VA notification "Incident on behalf of caller" but notifications are not triggering in the chat bot. I did all the configurations.
Hi ,I have a requirement to save a report to shared drive folder. Is there any way without making use of Mid server?I cannot use export set, other than that is there any other option ?
This is yet another issue that I have inherited from a long gone contractor. We have a Catalog Item used to track PPE equipment requests. Unfortunately the data is stored in 2 places. First, in the above location specified in the Subject line. I ...
Hi All,We have one existing flow which I am trying to edit and in if condition I am trying to check state of the catalog task, which is already created. But in If condition I am not able to select catalog task or its state. What is this issue. In PDI...
I need help wit configuring the UI page field labels when the UI action for Propose or Promote a incident to major incident. I need to change the label name of business impact. Where in the script s do I make this change to. All of the variables are ...
So Guys in Flow Designer you must know the columns (lines). Suppose if I add "if" condition then that "if" condition will we on line 1(column 1) and "then" condition will be on line 2. I hope you are getting. So my query:I have a catalog task which i...
Is it possible to map a field on front end(portal), back end & workspace .Will it populate data in the field on all three forms?How can it be achieved? Thanks in advance!
We want to switch to AI Search on our service portal, but need to retain a current incident search feature that we have. Users can currently search for a specific incident number and view the incident on our service portal using a Zing search source....
Date Field variable should not be Future DateI am trying to achieve this using variable attribute without a catalog client script and catalog UI policies.See by default we do not have variable attribute for a date field . So, I added an or condition ...
I need to set work shifts with time conditions based on the created in the incident. For example if an incident was created between 8am to 4pm, I want the 1st shift field on the incident table that I created, to be marked true. 1st shift: 8am-4pm2nd ...
Hi All, We are a servicenow build partner and have an application on the servicenow store. We have a requirement to create a "clone" of the application on a different company's partner instance, so different vendor code and probably application name ...
I have a reference field for all the service offerings. One of the service offerings is called "unknown". I want the "unknown" option to be shown at the top of the list as the first option and then followed by all the service offerings in alphabetica...
I'm working on an ATF test for change management and need to set the date/time fields on the change form for 30 mins in the future (planned start), 45 mins in the future (rollback time) and 60 mins in the future (planned end). I'm using this server s...
| User | Count |
|---|---|
| 104 | |
| 65 | |
| 18 | |
| 17 | |
| 17 |
