What is entity expansion in servicenow context?
A health scan was run on our instance and one of the security items said to disable entity expansions. Could someone give me a quick explanation please. Or link me to something. Thanks
Forum Posts
Set "assigned to" in alm_asset table from RITM "requested for" field using field map source script
I'm doing something about report ingestion using transform map. I just wanted to set a source script in field map under the transform map that will set the assigned to field in alm_asset table from the requested for field from the RITM. Any approach ...
Resolved! Accessing Enterprise Architecture Workspace in PDI
How do I access the Enterprise Architecture Workspace in my PDI? It is not appearing in the Workspace drop down menu Specifically, I am trying to access the Technology Reference Model.I do not see it as an option under the ALL menu navigation. Envir...
Resolved! Virtual Agent setup Greeting appearing for System Administrator, but not for other users
On my personal developer instance, I've got the following setup topic as my welcome Greeting: When I go onto the Service Portal as the System Administrator, the welcome message appears correctly as expected: However, when I impersonate a user such a...
How to abort Onsubmit Client script with condition
Hi I have requirement to abort submission if Condition A is True. I have used the GlideAjax in OnSubmit Client script.I am using "return false" if condition A is true but form gets submitted always. Thanks in Advance!
Resolved! About Recommended for you widget
Hello, everyone.I was wondering if the content displayed in the Recommended for you widget can be fixed based on certain conditions.Thanks in advance!
My PDI is randomly answering REST API call
I face the issue with my instance. It cannot answer REST API calls properly. Sometimes it returns expected responses, but sometimes requests are responded. Is there some sort of throttling enabled on my instance? It is interesting that if I use diffe...
UI Script OOB extension to another UI Script
Hello all!We have an UI script to call the Engagement Messenger in an iframe, and currently we had to accomodate a lot of changes and add a few things to that script, however our architect doesn't seem to like this solution and he wants to make the o...
Help with Flow Designer Script
Hi,I have a requirement where Short Description should be auto populated based on the selection. Currently it is showing as () instead of value inside. Kindly help. /* **Access Flow/Action data using the fd_data object. Script must return a val...
Column Level Encryption Enterprise (CLEE)
Hello everyone,For my client, I need to upgrade from Edge Encryption to Column Level Encryption Enterprise.I've read the documentation but I have a lot of questions. 1/ Can we migrate the encyption key from Edge Encryption to CLEE using the scheduled...
Resolved! How to detect toggle is enabled in UI builder page?
I have created a settings page using UI builder. In that page I have a toggle and if the toggle is enabled then I want to trigger a scheduled job.How we can check whether the toggle is enabled/disabled? ThanksAjay
Resolved! MS Teams Integration self-configured bot not responding
Hello, I am currently running the Teams integration with the Self Configured Setup, not with the Enterprise Apps, because I would like to connect my DEV and test instance with another bot.Now I had created a bot in Teams with the following instructio...
Bypass data policy without disregarding the business rule
Hi All, I have a UI action which is updating few records based on "if" condition check.However, because of the data policies on the table, the update was not working every time.But, I wanted to update the records irrespective of the data policies con...
Resolved! Remove link from footer
How do I remove a link from the footer in the portal I want to remove the Contact Us.
When i am submitting the record for the first time getting an error " Invalid insert"
When i am submitting the record for the first time getting an error " Invalid insert" and when we click the second time we can see a registration email being sent.what was the reason for error and how to debug and Could you please let me how to sol...
