Looking for official documentation on sn-record-picker and sn-choice-list or where I can review the directive in the platform. There was a question posted two years ago asking the same thing with a reference to a github repo that is now empty.
The proper response is sent from ServiceNow but on output received on One automation Automation HTTPSConnectionPool(host='instance.service-now.com', port=443):Max retries exceeded with url.Just wanted to understand this issue is from which end from ...
Difference between those two?
I am not able to find from where we are setting Predfined filters that we can use in Agent workspace. See below existing filter, I need to create new but have no idea where can I do it.
I want my Incident Satisfaction Survey to send every time a user resolves an incident. That means even if the same affected user had 2 incidents put in right after the other, and resolved right after the other, I would want 2 surveys to generate. The...
Hello Guys, I am lost, i cant find the way to translate and order Sort on esc. For example rom screenshot "Most relevant"I checked all 3 tables (sys_translated,sys_translated_text,sys_ui_message) but they look okay, translation should look good but p...
Hello, I have a catalog item with a field where user can select a group he belongs to. In the ESC it shows me the 'created' value but I would prefer the name. How this can be fixed?
Hi Experts,We are loading data for VMware machines in our cmdb_ci_vmware_instance table, however there are two fields which are not directly present in this table i.e operating system and OS Version (they are present in Windows Server table. In form ...
Our team cloned the OOTB HRK Banner widget into our custom scope and is currently making edits. When we tried to view in our test page, we encountered an error message saying: Execute operation on script include 'hr_PortalContent' from scope 'Custo...
Hi, I have a requirement where the ask is that the emails form a particular table should be summarized in one email. I went through email digest, and was trying to figure out how it works, I gave an interval of an hour and also enabled , email dig...
Hi, We have a requirement that when multiple records are created and assigned to same Assignment group then all email should be summarized in one email. I went through email digest, and was trying to figure out how it works, I gave an interval of an...
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1647747#:~:text=The%20Resource%20Owner%20Password%20Credentials,access%20token%20and%20refresh%20token. Hi, in the Application Register (oauth_entity) i can select the mentioned G...
Hello, Is there any example dataset available that we can use with Power BI or Looker to create dashboards using the standard tables from ServiceNow? We are specifically looking for datasets that include incident and task tables to build dashboards w...
I have a custom incident table that is extending the task table. I would like implement a logic that:Re-opens incidents from this table that are in state "Solution Proposed" if the person who opened the incident updates it within 14 days after the in...
