Hi All,This is for a service catalog, on submit, a popup message should display with yes and No buttons. On clicking yes it should be submitted, when No is clicked it should be redirected to a different item. Can you help with the script part?
Hello Experts,I am creating FD when a request is submitted a catalog task should also be created but its not happening. can anyone please assist it is not working at all. Also I did not get service catalog -on TRIGGER Thanks
I Can see one on change client script is already written on incident table to show the VIP icon beside field "caller"."However now i have created the same script as on load for ritm table then this script is not working. In the below script of ritm r...
Hi All, I am trying to pass 2 dates in addEncodedQuery but its not working. There is some mistake while passing the dates parameter but not clear on this. Please suggest. var output=[]; var gr1 = new GlideRecord('cmn_schedule...
I would like to change the colour of the hover on the nav menu to make it more visible & also add a background hover to the apps, as you can see below there isn't for app but there is one for modules. I have struggled to find the CSS property for the...
Hello All, Thanks for looking into my query, we have a requirement to translate notifications , for which we are using dynamic translation, but the email body with the email notification script is not getting translated . please help how we can embed...
Hopefully someone could help me. I need to autogenerate a story and release for approved UTILs. Also ensure the release is auto connected to the change.In workflow I know that I need to go the core tab and go down the menu to task and click on create...
Hi all, I have a catalog item request with few variables like 'security zone' and 'data center'. Then I have also a MRVS that has a variable 'the_mountpoint', and I want this variable to be populated with values from those 2 fields, however it seems...
Hello, I've recently been watching and learning decision tables to find a way to reduce repetitive actions within flows. Our use-case is to use them to remove the need for multiple if statements which we used for task, ritm and request closure logic,...
Hi . i have a requirement .to create a UI action - "Monitoring" in problem tablewhen click on the button , it should check if at least one child task(action table) related to problem record exists.if not exists, it should throw an error message - "...
Hi Community! I have a form in our Service Portal that has a Multi-Row Variable set. This particular set is a list of users that gets pre-populated and then users can be added or removed. We've just hit an issue where the "Add" button gets disabled a...
We have a requirement to integrate ServiceNow with TOPdesk ITSM tool using REST APIs (ebonding integration). Hence, we need to know about the feasibility on this integration from ServiceNow end and also any challenges, roadblocks for the same at Serv...
I'm trying to use custom fonts (font icons) in Service Portal on a public page, but with no success. There is a great post with multiple options on how to add custom fonts (Using Custom Fonts In Service Portal) and Options #3 works perfect for logged...
I want to send email every friday to one user for one of the report for that i want to create schedule job may i know how to do that??
Hi People, I have a requirement where I want the user to first move the Task to WIP so the task SLA is properly attached. But the user is directly trying to mark the Task as "Closed Complete" directly from "Open" due to which SLA is not attached and...
