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MFA is it possible to change text shown on authenticator app?

So as you know you can use MFA on servicenow and it generates the code on an authenticator when you scan the QR code or use code provided.The authenticator automatically assigns a name for the authenticator code, like "instance dev", but is it possib...

Weird by Mega Sage
  • 792 Views
  • 3 replies
  • 1 helpfuls

How to add a reference field on UI Page

Hi All,I have a requitement to view an UI Page on click of Transfer Case UI Action on a Case form. I've a Transfer case UI Action, when click on it should display Assignment Group reference field and Reason text field and both are mandatory. Can you ...

The Matrix by Tera Contributor
  • 852 Views
  • 1 replies
  • 0 helpfuls

Resolved! BR not working

br in dmn_demand table. all the error message are printing but state value is not changing in the demand task,  (function executeRule(current, previous /*null when async*/ ) {    // Add your code here    var task = new GlideRecord('dmn_demand_task');...

karthik65 by Tera Guru
  • 1081 Views
  • 4 replies
  • 0 helpfuls

Resolved! Notification formatting adding a lot of white space

I have a notification that in the body has a combination of direct text, mail scripts and the email template to generate the final email and whilst it is adding everything to the body of the email that I want, for some reason it is adding a lot of wh...

Moedeb_0-1726534645619.png
Moedeb by Tera Guru
  • 2096 Views
  • 5 replies
  • 2 helpfuls

Platform Analytics Dashboard

Hello Team,Have currently implemented a dashboard using Platform analytics and this was captured in update set aswellbut when I tried to move from one instance to other instance it is showing as Dashboard not found.Please can anyone let me know how d...

Resolved! REST API Metadata

I am doing integrations using the REST API and am wondering if I've found all the metadata available for each API.So far, I've been using:- CSVs and sample Json responses in the documentation- metadata using the sys_dictionary table Specifically, I'm...