Hi everyone ! I have the following issue: This notification is currently being sent to any email address format of the recipient, and now I want to be sent only to recipients with email address in the format *@bmo.co.jp. Is that possible? If so, coul...
Hi team,if RITM state is 3 or 5 i have trigger a event i am using below script in inbound email action in var ritmnumber i am getting the number with that number i am gliding the ritm table and able to fetch the state. How can i fetch the requested f...
I am trying to add notifications button(any other button other than default buttons) to employee center on the right side of the main menu bar, just adjacent to the profile button. Is it possible or do we have any other route? If so, would appreciate...
Hi Is it possible to only allow, for example png files to be uploaded as an attachment on one catalog item only in the service portal? Using the built in Add Attachments? Can it be configured this way? Also can it be configured to only allow 20 attac...
Hi Team,I am having issue on making the template icon on SOW for Change. I already tried removing the script condition but still template icon is not showing. https://www.servicenow.com/community/incident-management-forum/template-icon-is-not-availab...
Hi All, For specific users one of the related list tab isn't showing up in their instance. i did check for the client script condition and also the ACL condition. But wasn't able to figure out what has to be done.How do i troubleshoot this? Thank you...
Hi Team We have OOB ACL for decision table: dmn_decision.none (write) only allow couple of roles plus when the state is not closedI want portfoli_manager to be able to edit the state of closed decisions and wrote dmn_decision.decision_state(write) AC...
Hello Devs, We have 'Edit' button available on 'Approvers' related list on RITM form so users can add manual approvers. but on 'Service Operations Workspace' the 'Edit' button is not there. how can we get 'Edit' button on 'Approvers' tab on SOW? Than...
I was trying to accomplish the following: If a user gets deactivated, then trigger an email to send to the person who the request is for, but if the requested user is inactive, then send the email to Admins. I was able to sort of get this to work wit...
Very new to SOW could someone help me add incident sla tile to the tier 2/3 specialist landing page like the servicedesk landing page has? see screen grabs
We are wanting to allow a user working on a security incidnet form to press a button (UI Action) and then once they press the button, various choices should show up where they can choose which API call they want to make to query different user data. ...
Hi,I have two Yes/No Question Variables on a Catalog Item form and a third Answer (Single Text) variable.The requirement is to set the Answer variable based on the responses to both questions. How can I do this on a Catalog Item form? Appreciate yo...
Hello team i have created a table ,and there i have created a reference field , when i click on the reference field and select any of the incident record ,after selecting a record reference field showing state value instead of number,
Hello Community,I need an help on this issue with Script Include. I have created a custom application and one of the requirements is that once a user enters or changes the Amount (Price) field then changes/update the Approver field based on the amoun...
Greetings ServiceNow Community,I'm hopeful this is something that has already been done by someone out there in the community and some wisdom can be shared. I have been trying to configure a series of flow actions whereby the flow will Look up an att...
