Hi Community, I have a database view that fetches HR cases with SLAs and articles connected to them. I want to add a new table to this view so that it fetches records from both the existing tables and the new table based on specified conditions. I tr...
Hello,I have the following URL in the the RITM description field. How can copy this link to the work note as a clickable link?This TEST LINK<https://gcc02.safelinks.protection.outlook.com/?url=https%3Add%2F%2Fmwdsocal.sharepoint.com%2Fsites%2Fe-form...
I am trying to modify the calendar subscription notification template email that is sent out and what i see in the On-Call Subscription notification is this: That event.param2 is a mystery. Ultimately it is a URL with some query parameters which I am...
I am trying to build a continuous list (string) inside of a loop in Flow Designer. I created 2 flow variables (one for a singular failure and one for plural failures) to track the failures and add them to the Description field of the catalog task th...
I'm trying to create a database view between 2 tables, and am having problems creating the where clause. Whatever I enter as a clause for either table, I'm not seeing any records when I click on 'try it' under Related Links. I would assume I'd see al...
Hello,I would like to format end date variable to remove timezone. Any assistance is appreciated.
Hi All,i'm facing below issue while I am trying to integrate servicennow to ChatGPT, could you please help.selecting model 'gpt-3.5-turbo-instruct' which I selected from API documentation I have tried this with new account as well, but still getting ...
Hi,I have requirement where email is received to servicenow with body asEmail as below:Configuration item : [text]Assignment group : [text]other information And I want to create an incident and populate CI and Assignment group based on email body tex...
Hi Experts, Post upgrade to "Washingtondc" we found one issue related to knowledge articles, comments are showing above knowledge articles, instead at the bottom of the knowledge articles.May i request inputs how to revert back to its original positi...
HelloI'm trying to add REST API into my flow action. I'm not sure why i don't have that option on my pdi. I'm currently running xanadu. I'm trying to download this plugin: com.glide.system_import_rest_integrationhub. Still not shown up This is what ...
Hi community, We have an issue that 'Planning' list in Project Workspace does not show any tasks for the project . But when we go to the 'Details' in the workspace for this project, the tasks are there. The Planning Console also shows the tasks for t...
Hi Team, I am facing an issue that the record is coming in staging table but not getting transferred to the target table ,could you please help me in finding this issue? Also where i can check the data is coming to temp table or not? Thanks in Advanc...
Hello all, I have a business requirement to display links to knowledge articles based on the category and subcategory within a record producer. I am unsure how to accomplish this goal and would like some assistance. I've provided a mock image of the ...
Hello, In Field Service Management application, we have 1 work Order and under that Multiple work order tasks.I am trying to create a Scripted Rest API to POST a comment from POSTMAN to a single work order task in ServiceNow.JSON of the structure wil...
Hi All, We have a requirement where we need to replace the Popular item in portal view to list of categories. I have cloned the page "SC Category Page" and commented related to popular item scripts under server. And trying to replace the table 'sc_i...
