Hi,I installed the SNC Access Control plugin. After that the developers cannot execute a HealthScan to the Update sets, to continue with the development process.Is this something expected?Can I enable something so they can continue doing the scans an...
I have to work on claims procedure in ServiceNow but I am not aware what all plugins should I install for that in my PDI. Also, which all modules should I read to get knowledge on this. Is CSM/ FSO required? Can someone help me with which courses sho...
Hi All,I would please need an assistance should anyone has an idea on how to fix my issues.I wrote a script include which is to auto-populate a variable set values for existing RITM made within a month, and it worked in Dev instance but when update s...
Hello Good day, im wirting this to seek help in regards to Reports , i have created a report under time_card table with some filters added, my issue is that i have a field ( Case Total Time Approved ) from case table that i'm trying to show the valu...
We are trying to figure out the source of the following email notification: To: no-reply@servicenow.comSubject: The state of an idea you're following has been updated Body:Hi,The state of idea <Name of idea> has been marked as Under ReviewNote: This ...
Hi All, I am using below query with "start date time" and "end date time". I need to check the range from 2 dates from 2 different column, but query is not working as expected. I see the "start date time" output is stored as 20240408T044500Z, so I t...
Does the fulfiller have the possibility to cancel/decline a Request that should not have been submitted? The Lateral Hires Conflicts Support request has been designed so that only some candidate roles can be submitted, but I wonder what would happen ...
Hi everyone, I am facing an issue with rest message. I am getting this error: message":"Session expired or invalid","errorCode":"INVALID_SESSION_ID. I am attempting to connect with a Sandbox Salesforce instance but nothing is working in any Get or PO...
We created an SMS notification (push notification) for the incident table and included the variables in the SMS alternate space for it to trigger an SMS notification. I am new to deeplinks , For testing purposes, we created a deeplink via background ...
Hello Team, I need help, how to move the dashboard together all the reports from one instance to another. This is the the dashboard I want to move in another instance however after we migrate the update set this is what it looks like on the other e...
Hi, OOB Follow button is not working properly. When click follow button in one of the record. When someone made changes(field value changes/adding notes in work notes) to the record, I am not getting notifications in the Bell icon. Can someone please...
Good Afternoon, I am attempting to hide the 'Main Tab' component in Service Operations Workspace using UI builder to hide all record details (Overview, form sections, activity stream, etc.) However, I do not wish to hide this for everyone on every fo...
Hi everyone,when the Case state is New and i click on Accept in inbox, case assign myself and state changes to Open-assigned. Where as when the case is Open-unassigned and i click on Accept in inbox, case assign myself and state remains to Open-unass...
Hi guys I'm facing an issue with a HTML field in the related list, it's not showing the HTML content, but the text with HTML tags, like this:From my search this could be solved by turning the glide.ui.escape_html_list_field sys property to false, but...
I am trying to load records into import set table but it only loads first 1000. I have around 50k records to load. Is there a setting that needs to be adjusted to load all?
