visual task board when changing the filter the label of a board is lostexample: the field that defines the filter is sprint and when changing it in the task, the label already defined in the previous sprint when changing the board filter is lost in t...
Hi, I have a requirement in which 2 variables needs to be created. variables are beat id and mapped application services from the reference table of "portfolio Elements" and "cmdb_ci". Based on the beatid selected from variable 1 it should display th...
I'm tryin to add in the "callers" location and business phone to populate the fields on the incident form. I'm able to get most fields like assignment group and short description for populate but not these 2 fields.they are both custom fields. does a...
Can somebody please help me with validation Regex that accepts or allows uppercase letters, numbers, space, and special characters only such as: !@#$%&*_-, How can I achieve this please? Thanks for your continuous support.
We have implemented the Certificate Management module and have noticed some of our users are receiving the "Invalid CSR" error on the request form when they paste their CSR into the CSR field. Can anyone provide any more detail other than this generi...
I am adding a new field to an existing UI ATF test in my DI and getting the follow error sc_task If I can chose that field and add it to my test case why would I get this error after running the test? I do not see a group to send this to like ATF s...
Good Morning everyone,so i have a tricky request here..... I have this list collector that is looking up information from the sys_user table on a record producer.Once the request form is submitted what i would like is to have the users listed in the ...
I am trying to get Siri Shortcuts to work with Mobile Agent. I've got the plugins installed as per the docs and I have the chat quick action enabled, but still not able to access the shortcuts. Has anyone had success with these before in Mobile Agent...
Hi All,There is a requirement to show custom portal only to a specific group, like "ITSM Devs", remaining all other users must not have access to view the portal and other group should be lock down to that portal.Thanks
Hi, I have a question. I want to make all fields only readable when the status is closed or canceled for Change requests and for Change tasks. What is better? Use ACL or Client Script? I tried it with ACL, but I thinks with ACL its not working, that ...
Hello, I have a link to another catalog item embedded into a custom notification sent from another catalog item. I would like when the user clicks the link to copy the requested for in the first catalog item and then populate the requested for on t...
I've managed to create a Request Item and a Requested Item via API but when I try to create an Approval Requested Item it gives me a Status Code 201 but doesn't seem to add the data to the Body response. Is this even possible via API or have I put wr...
I've got most parts working other than truly, or correctly linking (or embedding) the query in the group. Here is what I've tried so far. objective:1) (this part works fine) A Script Include to iterate through the 'qb_saved_query' table grabbing only...
Hi All, So I made a copy of a widget and now I see the links on the widget don't work anymore. I tried this with another widget that has links and the same thing happens. What is going on here? Thanks,Carol
I need to create a report to document our weekly incidents. I have 5 tags organizing them into 5 different sub sections, but I also need to break them up into weeks. Most of the time our incidents are submitted days or weeks before they actually need...