We are trying to establish a connection between Oracle HCM – and SNOW using the Oracle HCM Cloud Spoke method. We are using key-pair authentication SNOW to connect with HCM and HCM exchanging public-private keys between both systems. Oracle generate...
Hi everyone,I'm encountering an issue with Data Archiving in ServiceNow Vancouver Patch 9 Hotfix 2a where related records aren't consistently being archived alongside the parent record.Here's the scenario:I'm archiving Cases.I want to ensure related ...
I've added a new filter component in the UI Builder and want to change the font size of the filter label.But I cannot find the way to change it.
Hi Team,We have a report which shows the negative value after calculation using formula indicator. To avoid that negative value, we added *-100 in the formula indicator however now its showing negative for the positive values as well. Is there a way...
written a email script to add a Group (which has one user as of now) to cc of a notification. its not working as expected. Kindly help.
Hi All, I have created some choices which needs to display based on the dependency on organization ,sub-organization choice values should visible..it is coming fine, but when i try to select choice value in sub-organization it is always taking the fi...
Hello, I have created a topic that asks users to select their preferred language if not already set. It then sets the user language preference to the language user has selected. I expect the VA conversation to continue in the language user has select...
How can I find out the storage space used by each table in ServiceNow? For example, I want to know how much storage is being used by the "incident" table (e.g., 500 GB), the "sc_request" table (e.g., 300 GB), and the "sc_req_item" table (e.g., 400 GB...
Would someone be able to help point me in the right direction on how to make "Additional Comments" and "Close Notes" have a minimum character requirement upon an Incident being set to the "Resolved" state? Basically what we are trying to do is en...
Hi Team, When I create a HR Case the state will be draft and when I change the state to "In-Progress" the Assigned to is auto assigned. How it is happening?? I know for Assignemt Group we have assignment rule. Can anyone help here??
Hi,Im trying to integrate with slack in servicenow, but getting "invalid permissions and invalid scopes" when i click Get OAuth Token, please help me with this issue.
In my Use case when I am trying to cancel a Standard change a pop-up occurs on screen to make sure I really want to cancel or not, I want to test this and click the buttons available on it. I have tried Custom UI steps but it is not helpful, any solu...
Hi Servicenow Experts,I have a requirement for my cmdb table...When 4 fields on the form has been changed they want to send notification to a group with the old and new value of that field that has been changed on the record.For this i created a even...
Is there a way to create a portal page, with the record producer running for the incident table to be available to public?That is, I would like anyone with a link to the portal to have access to creating a new incident ticket through the public porta...
Hello, When I try to export to PDF, I am getting blank screen. In logs there is only java.lang.NullPointerException: java.lang.NullPointerException: Is might someone had same or similar isssue?
