Hi all, we're trying to create an Approval with a due date in a Flow and then postpone the due date using a UI Action.Unfortunately changing the due date doesn't really do anything, the approval still ends based on the original due date.Is there a wa...
Hi All, i have created a related list in change request table called agenda which is table cab_agenda_item.I have created this customer related list using relationships table where in applies to table is change_request and queries table is cab_agenda...
Below are details about the requirement. There is a need for the system to automatically populate the CAB Attendees Tab. Description of the update: CAB agenda is populated from all the changes in CAB state All changes have a Service Offe...
Hi , I have Choice Fields in a catalog item in the service portal. Via changes of other fields( On change Catalog client script ) , Glide ajax call is made to fetch the values.I have made some logging statements in both Glide Ajax and Client Script...
Can someone help me ? Regarding below issue What will be the where clause in order join the computer table (cmdb_ci_computer)and audit table (sys_audit) ? I need to get the old value Before giving audit table in the database view the output of the ...
Hi Team , can anyone please help me here , in Task SLA Target option is not showing to few users . As i admin i have configured from List Layout , But still not working . If I do Open in new window , then it showing , But in the related tabs it is...
Here incident created on ' 2022-07-18 ' is not been shown but all other incident are shown. what i want is => on incident created "2022-07-18" should be shown var g = new GlideAggregate('incident');g.addQuery('sys_created_on','ON','2022-07-18');g.set...
I set up virtual agent API in order to have a third party chatbot communicate with my ServiceNow virtual agent. In my virtual agent flow I create an incident and one of the fields is supposed to be the connected user. In order to do that through the ...
Hello,Could you please let me know, what is difference between Add to cart and Save as Draft button?When I checked from the portal both serves same purpose. Thank You!!Laxmi
I'm trying to figure out how to remove Assignees from a Visual Task Board. Removing a Member is easy - just click on the Remove button beside their name in the Users list. However, Assignees don't have the Remove button. Promoting them to a Member an...
Is there a way to remove assignees from the visual task board?
Hi everyone, I created a field referenced to Users table, and I want to limit the choices based on the created User Criteria. User Criteria was used in Available for in Maintain Items. I am not familiar on how do I use the "Dynamic Filter Options" fr...
How can I know exactly a Resource Allocation's hour is calculated ? I created 6 Resource Plans type "Group" with the same start date and end date. The first 3 resource plans are having hours spread even for the first 3 users but the last 3 resource p...
Hi All, Currently i am dealing with assigning groups manually. The current process at the moment is the person will fill in the catalogue item which we have created, the variables are just the requester name and if they would like to be added or rem...
Hello experts,Do you know of any fast way to determine the records that are restricted in a table. For example in the sys_attachment table, there are a lot of reference table that shows and there are also a lot of records that are restricted.Aside fr...
