Resolved! What is the difference between Vendor Management and Vendor Risk Management and Contract Management?
Hi Experts, What is the difference between Vendor Management and Vendor Risk Management and Contract Management?
Forum Posts
Resolved! Cancel the Flow Designer on the Background Script
Hello Everyone,I want to Cancel the Flow Designer for the current record via Background Script. how to do it? var gr = new GlideRecord('sc_req_item'); gr.addQuery('sys_id', 'xxxxx'); gr.query(); if(gr.next()){ gr.state=Closed; gr.update(); } Thank...
Attachment Buttons Not Functioning Properly in Catalog Items
I’m encountering a strange issue with attachment variables in certain catalog items on our ServiceNow instance. The problem occurs specifically when using the impersonate feature, and it only affects our development and test instances. The production...
Reference fields in my email script are printing the sysid's instead of the display value
Can anyone spot what i am doing wrong with this portion of the my emails script? I have a reference field, i want to print the display value of the field, but its displaying the sysid Script:// Check if the value is from the reference field ...
Create SNOW incident from Jira
Dear all, We need to build a POC between SNOW and JIRAI have actually a DEV instance and I am looking at how can I build a SNOW endpoint which can be called to create incident in Jira.The idea is not for me to learn now how to do as time is short but...
Created new Service Channel but it saying no agents are available
Hello Everyone ,1.We are created a new service channel and a queue Service Channel Name: ABCQueue: XYZ2.We have added the same queue on the flow "Live Agent Routing"3.We have added the New Service Channel(ABC) in the above queue(XYZ))4.But still we ...
Resolved! Uncaught TypeError: Cannot read property 'style' of null
I'm looking at an RITM. On this RITM, I have a Macro variable (pointing to a SP Widget) that seems to be causing this issue. If I make this macro variable active = false, this RITM loads fine. Since the error is on ServiceNow's code side, I ...
Oracle HCM Cloud Spoke method - JKS certificate issue
We are trying to establish a connection between Oracle HCM – and SNOW using the Oracle HCM Cloud Spoke method. We are using key-pair authentication SNOW to connect with HCM and HCM exchanging public-private keys between both systems. Oracle generate...
Data Archiving: Inconsistent Archiving of Related Records (Vancouver Patch 9)
Hi everyone,I'm encountering an issue with Data Archiving in ServiceNow Vancouver Patch 9 Hotfix 2a where related records aren't consistently being archived alongside the parent record.Here's the scenario:I'm archiving Cases.I want to ensure related ...
How to change filter label font size in ServiceNow UI builder
I've added a new filter component in the UI Builder and want to change the font size of the filter label.But I cannot find the way to change it.
Remove negative values in reports of PA
Hi Team,We have a report which shows the negative value after calculation using formula indicator. To avoid that negative value, we added *-100 in the formula indicator however now its showing negative for the positive values as well. Is there a way...
add a group to cc of email notifications
written a email script to add a Group (which has one user as of now) to cc of a notification. its not working as expected. Kindly help.
Resolved! Choice value always taking the first value
Hi All, I have created some choices which needs to display based on the dependency on organization ,sub-organization choice values should visible..it is coming fine, but when i try to select choice value in sub-organization it is always taking the fi...
Resolved! Refresh the VA web Client after setting language preference
Hello, I have created a topic that asks users to select their preferred language if not already set. It then sets the user language preference to the language user has selected. I expect the VA conversation to continue in the language user has select...
Resolved! ServiceNow Table Storage Usage
How can I find out the storage space used by each table in ServiceNow? For example, I want to know how much storage is being used by the "incident" table (e.g., 500 GB), the "sc_request" table (e.g., 300 GB), and the "sc_req_item" table (e.g., 400 GB...
