Jms integration
How to integrate servicenow with jms and how to post messages to jms queue from scripr
Forum Posts
Allowing the Class (sys_class_name on cmdb table) field to be editable - what are the risks?
A user group wants to be able to edit the "Class" field (sys_class_name - on base configuration item table "cmdb") on CMDB CI records at will through the ServiceNow UI (not scripts). This field is read-only by default. What are the risks and future...
Covert the String value to HTML value
Hi How to convert the String value to HTML value. We are in a need of bringing the description to Service portal widget. Even though the string type of description field has got line break, when the time of it is showed on service portal all the text...
How to create a Many to Many Relationship from a 1 to Many Relationship?
We have a need on Change Requests, Incidents, Problems and Cases to create a Related List with Many to Many Relationships. For Instance:Many Changes to Many Cases and Many Cases to Many ChangesMany Problems to Many Cases and Many Cases to Many Proble...
Resolved! Add an year to a current date in client script
Hi Team, I have taken the below script from the thread but it's not giving desired results client script to add 1 year to current date - Now Platform - Question - ServiceNow Community @Ankur Bawiskar var todayDate = new Date(new Date().setFullYear(...
Resolved! Query with the incident number in the sys email table
Hi, I have a requirement to check if I have received an email for the current incident. For this I am using glide record to query the sys_email table with current incident number to check if the email is there or not. I am searching the incident num...
Using client Script set Date/Time = Current Date/Time
Please can someone let me know how to do this?Thanks
Resolved! User profile icon appears when viewing the same record
Does anyone know what properties guide the function of when 2 users are viewing the same record, their profile icon appears in the ui action bar. I have users reporting that it is no longer showing in our production instance.
How to create a confirmation box that changes the state of a form
Hi Everyone, i wish to create a confirmation box on submission of a form that asks if you wish to change the state of the parent case to work in progress.it should simply ask 'do you want to resume the case' with two options yes or no, if i select ye...
How do i clone virtual agent
How do i clone virtual agent (service portal) so i can customize it, i.e. add different topics, customize the widget? any help would be appreciated.
Add comma separated list from browser storage to an advanced reference qualifier
An illustrated description of the problem:I am trying to remove a record from a list of records, if already present in MRVS.(The general idea is to add the value from MRVS to a condition filter on a variable so the record does not appear in list)Exam...
Current number value is not being passed to Catalog task's Request Item field
Hi All, I have a small button on the Requested Item, which allows me to create ad-hoc task and relate it to the current RITM: var catalogtask = new GlideRecord("sc_task"); catalogtask.short_description = "Any other equipment - WEEE ticket"; catalog...
unable to validate test check credentials for application in policies
Hi Team,can you please help me with below query, if any of them are aware:I tried to perform the test check in policies (check instance) if i could able to test it properly, but its throwing error.so please help me & i have attached the error img, pl...
How to increase count in OnChange client script
Hi All,after opening the Incident Record if user try to change category value from one value to another value without saving th record , for each change count has to increase.Example : On INC Record Category : Network, After Record Open, Without sa...
SMS not delivered to user
Hi Team, User has configured SMS with service provider, from servicenow side logs showing as sent but user didnt not receive it.when I send same from outlook(combination of number and domain) user getting SMS.What could be the issue and where to chec...
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