Hello,I am trying to use flow designer to update the Life Cycle Stage and Life Cycle Stage Status when a server is being replaced. I'm am using Update record and the variable is old_ci that is mapped to the configuration items.Action - Update Record...
Hi,I wrote a small script using regex for field validation which accepts only numbers and '-'. From my testing team, I got to know it is also accepting ',', '.'. Dot and Comma Kindly help unction onChange (control, oldValue, newValue, isLoading){ if...
How can I Display Email Log in a related list on INC?
Copied from SNDevs: https://sndevs.slack.com/archives/C01QPGCA82K/p1690471135206409 I am working with the Calendar component. Thanks @btilton & @MGOPW for the You & I Builder session on this component. Does anyone have an example of how to get the ev...
How can i create multple ritm ( simple way) from workflow .
Hi Team,I have a requirement to give read and write access to 3 users on hardward model table ([cmdb_hardware_product_model]) . I opened this menu and can see that model_manager has the right to see this model. so now my question is if i want to giv...
I have a requirement to close catalog task without filling in mandatory fields like assigned to/work notes which are set mandatory using data policy. I want this closure to happen in the workflow run script that is server side. Is there any way to ac...
Hi , I have a requirement to create a report which are not closed/resolved incidents by year . Ex : Incidents are in new , IN progress or On hold which are created in 2020,2021,2022,2023,2024(current year) count.suppose in 2020 year incidents which a...
Client do not want the Security Constraints message that shows how many number records are removed because the current logged in user is denied of access ("Number of records removed due to security constraints...") also the Pagination showing number ...
Hi, I'm trying to display only the Groups of the Requested User Field in my Service Catalog.Upon using script - "javascript:'user='+current.variables.requested_for;" it only displays sys_id of Groups how to I display the display value of the Gr...
Hi Community,Discovery is running successfully but I am seeing the below sensor error: Screenshot attached. Regards,
Hello. I am trying to create an ATF for a Normal Change. To be able to change the status from New to Asset, I need to complete the Risk Assessment. I am using the following Test Steps:-Open a new Change Request Form-Set Field Values-Submit a Form-Cli...
Hi All, Can we convert the Data policy into UI policy and UI policy to Data policy.As of my understanding we can convert the data policy into UI policy but I am not sure about the UI policy convert into Data policy. In both I can see the link like Co...
I am trying to constrain a concurrence user from changing other concurrence user's "Sign-Off Status" field when viewing from a list in a parent record called "Requirement". These users belong to a concurrence group in the Requirement form. When in th...
Hi Team,i have created the survey and added survey link to the email notification it is working fine now the requirement is if any user by clicking the link and submitted the survey and again the user click on link redirect to the survey we have to r...