Unable to delete Assets even though we have required role.
We are unable to delete the assets with empty CI's .
Forum Posts
ServiceNow Learning 86: Best practice when using getRefRecord().
Hi All, getRefRecord() returns a GlideRecord object for a given reference element. This is used widely in business rule scripts but incorrect usage of this can cause some major issues. This will explain you some issues seen and the best practice to f...
How to display InProgress bar or Message . When 80+ Related lists are loading for particular record?
How to display InProgress bar or Message for Record. When 80+ Related lists are loading for particular record?
Not able to change the KB title color
Spoiler Hi team,I am trying the change the colour of kb title of a particular category.I am able to achieve this.Pls help me I have attached the screenshot. Regards,Atul Divedi
Fetch the field value through ATF
Which ATF step allows to fetch the value of a field from already opened form and impersonate with that field value ?
Remove whitepaces from Get API Table sysparm_query value
Hi together, I have the following problem in ServiceNow:We execute a Get API Table command to identify a user in ServiceNow by phone number.The problem is that in ServiceNow the phone numbers are stored with whitespaces e.g.: +49 1111 222222 and in a...
Prerequition for MS teams Integration with ServiceNow
Prerequition for MS teams Integration with ServiceNow. Credentials or plugins what are all needed within teams please let me know.
Create an incident when task is closed incomplete
Hi, What is the best way to create an incident when catalog task fails?Does it have to be configured in the flow?Example: A catalog tasks has 5 sequential tasks, if any of them fails (is set to closed incomplete) there will be an incident created. th...
Prerequition for MS teams Integration with ServiceNow. Create Incident, update, Inactive.
Prerequition for MS teams Integration with ServiceNow. Credentials or plugins what are all need to Create Incident, Update, Inactive within teams please let me know. Thanks
How to find which script caused the audit
Server IP was automatically changed at 4am in Data source record. Is there a way to see what script changed it? (ex, business rule, scheduled job....)
How to write the script
Hi,I have created one decision builder with input is "company" table reference and output is "x" or "Y". Similarly I created one variable "Company name" on record producer reference to the company table. Now I need to get the value of " company name"...
CMDB business criticality
Hi Team, We have a field called business criticality on CMDB_ci table. since table has many child tables configurations are made over dictionary and the choices for business criticality was not in sink. Please see the image below Now they are reque...
BU CFO delegate needs to be changed in the form.
Hello,Can you please help me how to change CFO from particular form. They want to change CFO as approval is going to old CFO. Thanks
How to keep same system I'd while moving data from global to different scope
Hi all, We are working on GRC scope of application.There's some data within GRC tables which were captured/ created incorrectly in global scope.We want that data under GRC scope.Now, if we delete that data in global scope and re-create in GRC scope, ...
Cancelled Flows still triggering messages to be created in the ecc queue
I have noticed that a who bunch of cancelled flow still have ecc queue messages floating around, but the count of messages is quite large..for instanceSo if i search for any one of these sources they relate to a sysid of a flow which has been cancell...
