Resolved! Unable to make additional comments mandatory when incident state is cancelled
Unable to make additional comments mandatory when incident is cancelled.However info message "hello" is showing.
Forum Posts
ServiceNow Integration Google Gemini using table or Virtual agent.
Here is detailed document of Google Gemini in ServiceNow.To view how to use REST Message in Virtual agent.Please refer the attached Document.Abhijeet SinghServiceNow DeveloperLinked In: www.linkedin.com/in/abhijeet0610
How to directly download pdf generated from PDFGenerationAPI instead of putting attachment in record
Hi,I've been using PDFGenerationAPI to generate custom PDF templates for specific tables but I want to ask if there is any way to directly download the file when user presses the button ? I still want to keep the PDFGenerationAPI used in the button b...
JIRA Integration with ServiceNow
Here is detailed document of JIRA Integration with ServiceNow.Please refer the attached Document.Abhijeet SinghServiceNow DeveloperLinked In: www.linkedin.com/in/abhijeet0610
DHL Integration
Here is detailed documents of DHL Integration with ServiceNow and PostmanPlease refer the attached Documents.Abhijeet SinghServiceNow DeveloperLinked In: www.linkedin.com/in/abhijeet0610
Now Mobile App - Dot walking for Screen Fields
Can anyone explain to me how the out of the box screen "Details" with a a description of "Approval_RITM_Details_screen" is dot walking to something that I cannot dot walk to myself? In the OOB "Details" screen you can see the dot walking of "sysap...
ServiceNow ClientScrit
Here is detailed document of Client Scripts in ServiceNow.Please refer the attached Document.Abhijeet SinghServiceNow DeveloperLinked In: www.linkedin.com/in/abhijeet0610
UI Action to trigger REST API Post call
Hello Community, I need your help. We have to build an integration to create a support case in Coupa from SN procurement case. This is how we are planning to configure:1. Create a UI action on a procurement case ("Create Coupa Support Case"). On clic...
Resolved! My active item widget is showing different in DEV environment than OOB
Hello All,On our DEV instance, My active item widget is showing differently.Please refer to the images belowDEV widget QA widget We want the QA widget to match the DEV widget. The active item widget in DEV and QA is currently read-only.I also attemp...
how to enable retired articles to ownership group in global search
Hi Team, When Ownership group member search with Retired article number, it doesn't shows any results. how to enable it? please suggest, thank you.
Print all content of each dashboard widget to an email export
Hi team, 1. Dashboard XYZ on my instance featured widgets which are either list reports or static HTML content blocks. 1a. A stakeholder would like to be able to export the current contents of the widgets to an email.1b. It is desired to accomplish t...
Performance Issue on Reference Qualifier
Hi I am having an issue with performance of a Reference Qualifier and I was hoping some of you may have run across this before and knew of a way to fix it.The issue:On my Custom Table Field (Scoped Application ), I have the *Assigned To* field ( depe...
How to set Copyright Year as Dynamically in ESC Footer
In above picture, I have to set Year as dynamically in ESC portal Footer which is highlighted in red color. It means if the year is changed from 2024 to 2025 then the copyright year also changes automatically.
How to use Response template in chat channel
Currently, there are 3 channels available for using a Response template i.e. chat, email and Form.If response template channel is email, it means we can use this response template in sending emails from agent workspace view using the compose email f...
