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Resolved! Validating an attachment variable

How can I validate the type (xls/xlsm) and size (<5 MB) in an attachment variable and output an error for the same?Can you write an onSubmit client script for the same?

ServiceNow Voice with Avoxi

Hi all! One of my customers is asking me if they can use ServiceNow Voice (Which is a tool that seems focused on Amazon Connect as I can read in the documentation) with Avoxi (The tool of phone center management that they are using).Can anyone help m...

Resolved! Unable to get variables on RITM table report

I am creating a report on sc_req_item table that needs to show the variable under it. When I choose columns, I dont see variable(+) in the column list.  How to get variable of RITM on list type ServiceNow report. 

Snehal13 by Kilo Sage
  • 1402 Views
  • 5 replies
  • 0 helpfuls

Resolved! How to set outage type as degradation when condition met

Hello Sir/MadamI have requirement to set the outage type as degradation for priority 2 incident. for better understanding attached screenshot as well please have look and suggest me.Priority 2 incident: Click on outage from menuafter clicking on outa...

VinodSPatil_0-1721796210042.png VinodSPatil_1-1721796309951.png VinodSPatil_2-1721796383402.png

Resolved! Ordering a catalog item using Virtual Agent

Hi all, Iam trying to configure virtual agent topic which orders a particular catalog item, lets say 'Request ID card' catalog item. as per the video: How to order a Catalog Item in Virtual Agent in ServiceNow (Best Practice) (youtube.com) I tried it...

UbadaBarmawar_0-1721754327387.png UbadaBarmawar_2-1721754509968.png

count of attachment

Hi Team , please help me here  When attachments are received to ServiceNow from application A .I want to capture count of attachments received into ServiceNow in Get Scripted  Attachment API . Thanks  

nameisnani by Giga Sage
  • 600 Views
  • 2 replies
  • 0 helpfuls