Hi All, getRefRecord() returns a GlideRecord object for a given reference element. This is used widely in business rule scripts but incorrect usage of this can cause some major issues. This will explain you some issues seen and the best practice to f...
How to display InProgress bar or Message for Record. When 80+ Related lists are loading for particular record?
Spoiler Hi team,I am trying the change the colour of kb title of a particular category.I am able to achieve this.Pls help me I have attached the screenshot. Regards,Atul Divedi
Which ATF step allows to fetch the value of a field from already opened form and impersonate with that field value ?
Hi together, I have the following problem in ServiceNow:We execute a Get API Table command to identify a user in ServiceNow by phone number.The problem is that in ServiceNow the phone numbers are stored with whitespaces e.g.: +49 1111 222222 and in a...
Prerequition for MS teams Integration with ServiceNow. Credentials or plugins what are all needed within teams please let me know.
Hi, What is the best way to create an incident when catalog task fails?Does it have to be configured in the flow?Example: A catalog tasks has 5 sequential tasks, if any of them fails (is set to closed incomplete) there will be an incident created. th...
Prerequition for MS teams Integration with ServiceNow. Credentials or plugins what are all need to Create Incident, Update, Inactive within teams please let me know. Thanks
Server IP was automatically changed at 4am in Data source record. Is there a way to see what script changed it? (ex, business rule, scheduled job....)
Hi,I have created one decision builder with input is "company" table reference and output is "x" or "Y". Similarly I created one variable "Company name" on record producer reference to the company table. Now I need to get the value of " company name"...
Hi Team, We have a field called business criticality on CMDB_ci table. since table has many child tables configurations are made over dictionary and the choices for business criticality was not in sink. Please see the image below Now they are reque...
Hello,Can you please help me how to change CFO from particular form. They want to change CFO as approval is going to old CFO. Thanks
Hi all, We are working on GRC scope of application.There's some data within GRC tables which were captured/ created incorrectly in global scope.We want that data under GRC scope.Now, if we delete that data in global scope and re-create in GRC scope, ...
I have noticed that a who bunch of cancelled flow still have ecc queue messages floating around, but the count of messages is quite large..for instanceSo if i search for any one of these sources they relate to a sysid of a flow which has been cancell...
There is a service portal which has comment section in the UI and this comment section is generated by <cf-tiny-mce>. Is there a way to enable @mention function like Work notes field in task table to this comment section and it also sends notificatio...