After clicking the "Resolved" button in the Agent Workspace, a "Close Incident" button appears.However, the Service Operations Workspace doesn't display this button following the resolution of an issue. Is there a way to add "Close Incident" button i...
Hey everyone, I've been working on an application that I plan to publish on the ServiceNow Store, but I'm still relatively new to the publishing process. In addition to my main application, I have a spoke application for my subflows and actions, as w...
Hello Community, I am trying to load data from excel to servicenow instance. So, Attached a file to the data source. In the excel file, contract start date and contract renewal date is available for all the contract number. But, when I check it in t...
Hi,I have a REST outbound message with a 'get' method and I am receiving the 401 - Invalid username/password combo error.I have the basic auth profile entered and and Authorization Basic XXXXX in the request header and the content-type=application/js...
I believe I found a couple of bugs in the Field Service Management Module that causes Maintenance Schedules not to run if the trigger is set to "Condition" or "Script". Since I don't have HI access, I'm posting here. If you try to run the maintenance...
Step 1 : create google sheet.step 2 : Click on file>share>publish to web Step 3 : Select sheet and click on publish. you will get a link. Step 4: Name - googl sheetimport set table name - u_google_sheetType - FileFormat - CSVFile retrived method - H...
Can anyone help me. I'm working on my PDI and tried to refresh my work. After refreshing my PDI goes to offline and the screen is "Service Interruption: This instance is Unavailable".Here's my instance (https://dev187638.service-now.com/)Please help....
Hello all, This is w.r.t the Approval request notification. When I try to click on the Approve button in the notification, it is redirecting me to home page rather than updating the status of the change request. The request is still in change awaitin...
Hi AllIn a dashboard I want to create an interactive filter for the selection of CI classes. If I chose cmdb_ci_server as table, then all server classes will be shown to me. How can I control that in the interactive filter only server classes used by...
I would like to modify the Out of the Box UI Action for New on a related Child Task List. In this case it is a Demand Task table that I have extended off of the Demand Table. The "New" UI Action I enabled from the List Control was the Default New. I ...
It's possible to add an alert message when moving the card to next lane? thanks
Hi, I have a requirement to add an info message to analyst when the story is in development state, I would like to know if it is possible to show this message also in here, and if so how I can accomplish this task.Thanks in advance
Hi, Has anyone ever encountered this error before in Flow Designer, "ExecutionStatsCollector.close() called but there is no IExecutionStats available"? I get this error when my subflow runs on my main Flow. The error doesn't appear to cause any issu...
The Playbook tab does not seem to be available by default in CSM Configurable Workspace for Incidents. Does anyone know if it is easily possible to add that functionality for Incidents? We do not plan on using SOW as our agents mostly deal with Cases...
Hi All, I want to make incidents visible to only HR group and software group. How this can be achieved?
