Hello EveryoneI have a code where I use an spModal. If I click "Approve" the value will be Set to Approve in the variable field.If I click "Reject" the value will be Set to Rejected in the variable field. I am having an issue that when I click the "X...
I want to use dictionary information (like field definitions) in my scoped application, but I don’t want to grant elevated permissions that allow updates to the dictionary. Is there an out-of-the-box role for read-only access to the sys_dictionary ta...
Hello. Our users feel overwhelmed by the number of buttons and menu items in ServiceNow. In the HR Agent Workspace, on the case page, in the "More Actions" menu at the top right, they want to hide one of the menu items labeled "Report knowledge gap...
We have added the inactive users to the "User inquiry" OOB business rule. Although the inactive users are displayed in the variable, the end user only sees "record not found" when they click the reference icon. Additionally, the onchange script that ...
Test automation has become a cornerstone of modern software development, helping teams accelerate releases and maintain quality in fast-paced environments. But despite its benefits, many teams struggle when trying to scale or sustain automated testin...
Hi All, I am looking for some help to know how to create ui page which will export data in excel sheet.what I am basically looking. I am working on one catalog where user select opened by filed and configuration item filed on the basis of that we pro...
I created a List Collector variable to retrieve records from a custom table, applied read ACLs at the record level, and assigned the public role. Why are users without any roles—and even those with the ITIL role—still able to see the data? Any sugges...
Hi,I've installed Agent Mobile App and logged in to my dev instance . All the notifications are properly getting received in the Notifications navigation tab. But when I logged in to my qa instance , I'm not receiving all the notifications inside the...
i created one API so that api needs to check valid to date and we need to make active false that record based on user_input field .actually i have one query in API there sending value but in table that field is sys_id so how we can convert to value t...
Delete/remove user from groups via flow designer. But faced error as "unknown error occurred".Flow is set to Run as System user, Flow is in global scope. Tried to check docs as well. No luck with provided solution: Security issue while adding/removin...
Hi All, I have a requirement to restrict access to particular incident records based on Role and Business service.The incidents created from "Payroll Issues" record producer must be visible only for the users having Role- ( payroll + itil ) and havin...
Hi All,I want to introduce a vertical scroll bar in Virtual Agent. Currently there are no vertical scroll bar and the existing chats are still in place after closing the chat and it is difficult to scroll all the way up in case of checking any old ch...
Hi community,I have a case, where i have to compose a ATF for a Flow with trigger is Daily. In this flow, we have a check for weekends and holiday, processing logic only allow to run if rundate is on working day. Anyone know how to simulate dynamic i...
Hey devs,I'm building a backend using Node.js and Express, and I’m wondering how to best structure the project as it grows.Should I separate routes, controllers, and services into folders? How do you usually manage environment variables and middlewar...
