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REST API ATTACHMENT

Hi Dev,I want to know if how does it work? im currently trying to implement the attachment api binary and multipart but i got always an error upon my end. Here is the script i used for manual testing on my end in the background script i always got th...

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arwinblones by Tera Contributor
  • 1270 Views
  • 6 replies
  • 0 helpfuls

Sharepoint Integration

Hi All, We have a requirement to send data from ServiceNow to a specific SharePoint path.We are currently evaluating the SharePoint Online plugin / Microsoft SharePoint Spoke. However, as per the documentation, full site or tenant-level permission is...

Clearing an HTML variable

I have an HTML variable that stores the sys_id of a record, and I have a client script that performs the clearing when there is a change in the field that modifies the HTML variable. The problem is that every time there is a change in the field that ...

Resolved! Record Producer

Scenario: Create a Record Producer named 'Visitor Access Request' that creates a record in theIncident table.Tasks• 1. Create the Record Producer on the Incident table.• 2. Add variables: Visitor Name, Visit Date, Reason for Visit.• 3. Map variables ...

neelamallik by Tera Contributor
  • 1142 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to accurately trace the execution logs of scheduled jobs

Hello, Everyone. I found the sys_scheduler_job_history table, but unfortunately, it doesn't seem to record the start time, end time, or success/failure status.I believe that outputting messages to the system log and then searching through them to fin...

mugi-san by Kilo Sage
  • 2443 Views
  • 6 replies
  • 2 helpfuls

"Article Body" showing on Service Portal

Hello Everyone, I'm publishing a KB article for the portal use (internal) and once the KB is published on portal, it is showing "Article Body" as am actual word on the portal before showing the article content. Do we have any solution for this?  Atta...

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Riri by Tera Contributor
  • 554 Views
  • 2 replies
  • 0 helpfuls

Resolved! Dynamic variable set in a record producer

Hello  I need to configure a record producer with a huge number of variables. Do you know if there is a way I can recycle the variables, because most of them are to add users, remove users, and modify user details

montoyb1 by Tera Contributor
  • 681 Views
  • 1 replies
  • 0 helpfuls