UIB redirecting to another page
After the onClick of the custom UI Action, the page is redirected to another URL, and I am getting the Back button .Here is the code in the UI action:**Some logiccurrent.update()action.setRedirectURL(current)
Forum Posts
Setup Notify sms other than Twilio
Hi Team, @Ankur Bawiskar I would be needing your thoughts in setting up notify to send sms other than twilio. Thanks in advance Regards,Midilesh
What is the best approach for change eBonding.
How two servicenow instance should be integrated for change management? Should it be done in CTASK level or change request level?
How can we add more fields on EVAM Data set card in OOTB "Project Workspace"
I have an requirement to add more fields on EVAM data source card. I have tried it but it is now taking more than three fields. For more details please find the attached screen shot.1. View Template 2. Card. View template: {"component": "now-card-eva...
ACLs are acting different on fields that are different scope than their table
Hello, Given the HR Lifecycle Event (sn_hr_le_case) table, I have applied 2 wildcard ACLs:1. "sn_hr_le_case.*" with condition "HR Service is 123" that allow all fields only if the script returns true.2. "sn_hr_le_case.*" with condition "HR Service is...
VA - add a decision question yes/no if information given by ai was useful.
Hi All, I have worked on a VA chat last year; this year the AI chat is being used. How do I add in this question after the ai generates the kb's and presents catalog items ? So far I have made a copy of the Now Assit Live Agent - Greeting. I tried ad...
Email Auto Response Agent Not Triggering in AI Agent Use Case
Hello ServiceNow Community,I’m experiencing an issue with the Email Auto Response Agent not triggering as expected despite being configured in the AI Agent use case. Here are the details:Table: sys_emailConditions: type=received^receive_type=newRun a...
OOB Now assist skills not available to execute using execute skill flow action
HiWhy some OOB Now assist skills not available to execute using execute skill flow action. Is there any way to utilise in execute skills action by doing some configurations?
Walk-up Experience in ServiceNow
Overview The Walk-up Experience in ServiceNow is a self-service capability that enables users to request IT support in person at physical locations such as help desks, service centers, or kiosks. It also supports remote check-in, allowing users to jo...
Scheduled reports sending even though active is false
Emails were sent for scheduled reports even if I deactivate the scheduled reports from the 'sysauto_report' table.Also I noticed that the same scheduled reports are active in scheduled export table. Should I deactivate them from both tables?
Regarding flow Designer SubFlow
Hi Community,I recently moved a Subflow from one instance to Another instance via an Update Set. The subflow contains a Microsoft AD Spoke action to "Create Group."The Issue: While the subflow works perfectly in the Source instance, it hangs at the A...
Understanding AI Search in ServiceNow Employee Center: A Practical Guide
In modern ServiceNow implementations, especially within the Employee Center (ESC), search plays a critical role in improving user experience. Whether users are searching from the homepage or within specific sections like Support Resources, the result...
Learning Javascript for ServiceNow
Hello Everyone, I am new to ServiceNow and have a background in software engineering. When I first learned to code in Java, there were plenty of online resources to help me grasp the fundamentals and practice in sandbox environments.Now that I'm tran...
Resolved! Advanced Filtering Conditions on Reports
Hi Everyone!In the Workplace Reservation (WSD) table, some reservation records created via integration are being generated with an incorrect Subject value. Specifically, the Subject is populated as Requested for User's Last name , first nameTo identi...
Article: Enhancing Survey Trigger User Field to Support Multiple Reference Tables
Problem StatementIn the Survey Trigger condition configuration, the User field is used to identify the recipient of the survey. By default, this field allows selection of only those fields that reference a specific table (e.g., User table).However, i...
