I'm using the Cart API to create a cart and an item and subsequent request. This all gets created OK but when trying to set the special_instructions field on the request it does not get set. Can anyone tell me what I am doing wrong? var cartId = Glid...
We have embedded the engagement messenger in a website. But when the user leaves a conversation in between, then there is a notification shown as below :When user clicks on the continue chat button it loads a blank page.Does anyone know why this issu...
I am an ATF Admin in our QA Instance.Do I also need a higher "Admin" role to access the test generator tool?I can click the the link but I am redirected to the App store .Unfortunately I cannot log into the Store there with my ServiceNow University a...
Hi Everyone, I'm working on importing data into a target table using a Transform Map in ServiceNow. Here's the setup: I'm using Flow Designer to trigger the import.In the onBefore script, I’m performing a coalesce operation based on three fields: Pro...
Hi, In the transfer case declarative action shows the List of HR services available. I have to hide one HR service in the new HR service filter. Any suggestions..?
My vendor has received their VRA and are able to log in but are not able to populate. It looks like the have read only access to the VRA. How can the Vendor POC update from their side?
Hello, I want to remove the "Other-Describe Below" option on the drop down "Please Select a Business Justification" variable on a catalog item. On Question Choices "Other-Describe Below", I set "Inactive" to "True" and saved my change, but the syste...
Hello everyone, I'm currently facing an issue where an event is triggered for unapproved items on the 3rd business day. However, since the schedule job runs daily, the event continues to fire on subsequent days if the item remains unapproved. I need ...
Hi Experts, We have an catalog item, when on change of value there should be a barcode image populated, this is working perfectly for admins, when logged as ITIL user, on change of value the barcode image is not populated. The logic is we are fetchin...
Release: YokohamaI think this is impossible, but tell me how this might work. Perfect configuration: An admin account (without MFA) could emulate an MFA account without MFA.Current configuration: The admin account does not require MFA. When the admin...
Is it possible that user can see records from the reference field lookup view, but can not select any of them?
Hello! I have a form that already shows the company name according the loggedin User. I want also show the company logo automatically in an image field I created in the same form. I did an BR, but it doesn´t seem to work.How can I achieve this?
In my PDI, I have managerhub, HR core, and Employee center core & pro installed.However, when I impersonate a manager, I can't see any of my team requests, even though I did submit an HR case as those users: I checked the widget instance option, and ...
Hello everyone,I get this error message every time I log in to the instance for the first time:I checked restricted and it's still in Allow state:I don't know why and how to fix it. Please someone help me.Thank you so much.
This article demonstrates how to build a custom Service Portal widget that allows end users to accept or reject the resolution of an Incident.When an incident is moved to the Resolved state, the widget appears to the user.They can either:Accept the s...
