I've enabled the ACL for Table API such that only users with the snc_platform_rest_api_access role can access the Table API.All itil users inherit this role, thus allowing them to access the system via the Table API, which is not desirable.If I remov...
I created a transform map in the CMDB integration application inside an update set. The transform map contains 2 script includes that are private to the CMDB application. All my changes were done in the application. However, the transform fails with ...
We are facing a problem when trying to redirect to the portal via the UI Action - Create Workplace Incident. This portal displays all incident categories, allowing the user to browse and select the desired category.When we point to the incident catal...
Hi, In ServiceNow, are there any ways to monitor API requests? Example: I have given our clients 3 table APIs, and I will call them APIs A, B, and C. Now the clients will make requests from those 3 APIs with the GET method, but in the 3 table APIs, t...
I have a related list declarative action that opens a modal in a workspace. It shows risk statements that a user can select and then, they click another button (on the modal itself) to create a project risk using that risk statement (i.e.it mimics an...
Hello, I just noticed a new field "Number Format" when creating an Indicator. It has a default value of kMGTPE. Anyone have an idea where can I find information about this field? It was not mentioned in the ServiceNow Documentation and Analytics tuto...
Hi, When i try to create a new incident, Configuration Item field is showing all the records. But configuration item field is not showing the records with existing incident. I got to know that its a OOB behavior. can anyone suggest on this issue ...
We are trying to connect WalkUp to Exchange and when I run it, I get this message:Need admin approvalServiceNow TechHub WalkUp ApplicationunverifiedServiceNow TechHub WalkUp Application needs permission to access resources in your organization that o...
Hello,We need help with an issue we’re experiencing with a Standard Change Request.The first screenshot shows that the Assigned to field is empty. As soon as the user clicks the Schedule button, the Assigned to field immediately updates to the reque...
Hi All, I'm implementing a new lifecycle event in HRSD for that I need to create one Record producer and HR service. Now I have this doubt in which scope we need to create them?Lifecycle Events in Human Resources: Life Cycle Events(obvious)Record pro...
i have an issue that i've made a application which has a custom Provider Channel and i want to use it in a llm assistant, pq i can't find a way to make it apear in the selection
Anyone have experience using Remote Tables using the Flow method? I'm getting an 'Unable to retrieve queryID' error when testing the flow. The action to retrieve the data from my remote source (JDBC) is working fine. When testing the flow with tri...
I am creating ne Doc template.On Status report I want to add a column name "Original Parent" for Issue and Decision report But field Original Parent is not populating there.Please suggest how to add it.
Hello, I am trying to create a Change Request calendar and show the date as the Planned Start Date. However, when I try this, the calendar blanks out and does not show anything. I am working in the Platform Analytics Experience environment. Any help ...
I'm pretty sure I did this when messing around last year but now for the life of me I can't find what I need.I'm sure somewhere you can map a Service Offering to a Catalog item. Pretty sure it was via a related list somewhere.Can anyone point me in t...