I wan to develop one function which takes the XML as an input and returns an well formatted XML with indentation, just like how we do pretty print.How can i do that?Example:<level1><level2><apple>content</apple><boo>something else</boo><level3><baba>...
We have a table with several indexes on it - in some client usage they are seeing slow performance - so, I am wondering if there is a way to tell - either directly from GlideRecord (or Meta) what indexes are used for the query? I am aware of the "Sl...
Hi Community ,I'm stuck with one of the tasks in ITSM Simulator Task-Change requests without sufficient lead time pose a greater risk to the environment and should be documented as such. Risk calculations should consider required lead times, as defin...
Hi Community,We are in the process of transitioning our ServiceNow instance from on-prem ADFS to an Azure Tenant for SSO. The expected behavior is that all users attempting to log in are routed to the Azure Tenant for authentication and single sign-o...
I have a custom action in a flow. It's input is the "Template" field of checklist_template table record. I then have a script step that converts it into a JSON object in order to get the "items" array out. But no matter what data type I use for actio...
Looking for your inputs on Encrypt the field called “LDAP ID” and pass it on the URL parameter from ServiceNow tool to the another tool called “Customer portal” over REST Integration,.Also, we need to Decrypt in the same way, when encrypted LDAP ID C...
my requirement is to make the change request readonly if the current user isn't a change manager or directly associatedhere is the requirements:"The following restrictions are enforced:- Change request Type field is Normal or Emergency and State fiel...
Hi, does anyone know if it's currently possible to setup the ability to toggle currencies and setup list calculations in the list component of UI Builder? I can't see any mentioning of this in the documentation of the list component. It also seems th...
Hi Team,As a part of requirement, I need to have a UI Action at related list level that shows a pop-up with 2 fields. 1)User Field2)Comments FieldAnd a submit and cancel button below those fields. submitting this pop-up will create a new approval rec...
Dear Team,We are using ServiceNow Service Catalog API to order and submit HR cases for record producers. But, in one of the record producer is having attachments variable and it's mandatory to variable level. While, attachments are not asking for ma...
there is one catalog form in that we created one variable to attach the excel sheet on that catalog item after submitting the catalog form i need to create sc_tasks for those users which the data is available in the excel sheet like for one row one s...
i am trying to add an extra hour in time in time field but i face some problem .this is my code running on before update (function executeRule(current, previous /*null when async*/) { var gt = new GlideTime(current.u_customtime); var newTime...
Hi everyone,I'm working on customizing the Incident form and want to understand what out-of-the-box (OOTB) features ServiceNow provides for managing state transitions.Specifically, I’m looking for a way to control which state options appear based on ...
We are checking for the feasibility for cloning automation for sys_user and sys_user_grmember table. We also aim to exclude other user/accounts and to not clone deactivated users. Any approach for this or is this feasible?
HiI've a declarative related list action in workspace then after adding the record If i refresh then the added records are reflecting.I want after selecting the records once I click on add it should be auto refreshed and it should show the items.Than...
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