Dear Community,I am encountering an issue with the g_form.submit() function in a ServiceNow catalog item. Here is the scenario:I have a Multi Row Variable Set (MRVS) in the catalog item, which includes a variable for entering User ID. Upon clicking t...
How can we automate addition of users to multiple SSO groups based on the options they select on the Catalog form using Flow designer.
Hi Team, I have solved translation of the umlauts like below code working as expected switch (field) { case "name": case "managed_by": { var keyCapry = capry_util.serviceNowToCapryFiel...
Hi Team , Can anyone please me in Workflow , For every - option we have to give line manager approval , and for each option 2nd level approval is different , I have stuck here , If I give line manager , and workflow will be big . . . . . workflow...
Hi, The transferred to functionality for CALL records works inconsistently. This is only an issue when converting the item into a RITM. When converting to an incident, it always works. See below: When converting the CALL into a Request and submittin...
Hi All, Comments field not visible for approvers with no ITIL role in the approval form of "Approval" widget in Service Portal. Steps to reproduce: 1. Click on Approvals widget in the SP home page. 2. List of approval records are dispalyed, open any ...
Hello!Irun simple function on background script. var today = new Date();dayOfWeek = today.getDay();gs.print(dayOfWeek); Today is Thuesday so I suposed to get result like "2" . but I receive "1" , did I make a mistake somewhere? why is that?Thanks for...
Hi Team , Can anyone please me in Workflow , For every - option we have to give line manager approval , and for each option 2nd level approval is different , I have stuck here , If I give line manager , and workflow will be big . . . . . workflow ...
They would be submitting a form and we need to automate the addition of user in to multiple SSO groups using flow designer.
I have a requirement to hide Business Application.Architecture type is Platform Host from CIs. When I try to add "Business Application.Architecture Type is NOT Platform Host" it shows ONLY Business Applications that don't have a Architecture Type of ...
Hi, How to set the custom url on portal side when we click on the link from virtual agent and for the links in email notifications too. Note: It should not affect the platform side. Can anyone suggest on this. It will be helpful. Thanks in Advance!
Hello, I have a requirement to send out a notification based on. Number of options remaining is greater than zeroShould be sent 90 days prior to the current period of performance end dateHow would I do this in the email notification configuration? Ac...
Hello all,I created a true/false type field with choice as drop down with none.After creating the field for existing records it was showing 0 as the default value instead of none.How i can fix it.Thanks,
I am new to Service Now and am unable to login to my developer instance. I keep getting the message Instance is Hibernating, please use the 'wake up' action in the action menu to wake it up. I have refreshed several times and still the same message...
Hi, One of our ServiceNow instances has been cloned with the Prod instance. Now when I try to run ATFs in that instance, they are failing and all the test steps are in pending state. Any idea why it is happening? Are there any steps that should be pe...
