Can't use Instance - Session Expired (401) Your login session has expired. Please login again.

Hello, After logging in to my PDI I kept on getting the attached message. It was working perfectly until yesterday. 

Hi, How to debug an issue with my dasboard not been visible in Test instance

I created a Dashboard in Dev instance and have all data captured in an update set, it all works well in Dev after series of testing, but once the Update set was moved to Test instance they whole Dashboard screen was blank without any reports or widge...

On SP My Tickets display count in the header is not matching with the actual My Open tickets Count

Hello,On Service Portal, the My Tickets count in the header bar is not matching with the My open ticket count displays below when clicking on View all tickets.Please check the screenshot below :  Can anybody tell me the reason of the difference in co...

UI action validate based on the field

I have two UI actions on the incident form, I need to validate that filed is not blank.I tried to do this by adding the current.filed_name != ''; in the condition of the ui actionif the field value is blank the ui actions are not visible on the form(...

Article – How to Hide/Exclude Images from "Attachments" Section/Panel?

Upgrade Plan Items only showing upgraded Applications missing Plugins

We've upgrade from Utah to Vancouver, remediated the records and updated plugins/storeapp and finally build upgrade plan. But when we review the Plan Items it doesn't have the scoped plugin items.

Popular Topic and Taxonomy

I made 2 different ESC on single instance. But Popular Topic widget working weird. Symptom : Popular Topic widget Can not filtering Taxonomies. for example, Taxonomy1 appear ESC that using Taxonomy2. i want fix that. how can i do for?

Variable Summarizer on service portal

Hi All, I am facing some issues in Approvals OOB widget. There are some catalog variables whose visible on summaries value is true but I am not able to see them in the Approval details option section. There are 4 catalog variables in my catalog item ...

Error in Flow Designer for "Value of field record is not a GlideRecord"

Hi all, I would request your kind help on one of the issues we are facing in the execution of Flow Designer.We have a flow step for the lookup of one custom table on a date field.  This is returning records and I see that they are referenced too. the...

Currency Code not showing in Reference type Field for Service Catalog

Hi Everyone, We have one order guide through which the users order their suitable laptop/desktop. We are using a reference type variable to display the list of laptops and desktops.Recently, we have received a requirement in which we have to display ...

How to populate list view of incidents based on certain criteria based on an indirect field?

There are 5 criteria provided, based on which max 5 incidents needs to be populated. There is a field POD under company field and 7 pods provided.We need to Select five tickets per pod using criteria 1,2,3,4, and 5.We need a list view of those incide...

default text in Description field

Hi Team  when ever user selects ' Request category is ' remove ser access '. below text has to populate in description field . How to achieve this in onchange cilent script . NOTE - Description field where calling from Variable set . Text :-  Exmaple...

PAD field list picker

Hiwhere can find this in my PDI Washington dc release?