Risk Assesement Mandtory
Hi team , Please assist in making the "Risk assessment" UI action field which is under related link as mandatory . Thanks
Forum Posts
For resource type as role the Utilization is not working on capacity planning as expected
Hello @laptopeveryone Please find attachment For resource type as group/user the overview and Utilization is working on capacity planning as expected as shown below For resource type as role the overview is working as expected but Utilization is n...
how to change URL In Notification and ${URI REF}
in screenshot Highlighted is URI_REFWhich will display current record display value as a linkIf we are clicking on it it will open that incident.Now it will open using old URL[https://abc]Now I want that to be for new URL [https://XYZ]
Transferring attachments through REST API's using nodejs
Hi Team,I need help transferring attachments from ticket to other ticket between different tables in ServiceNow. I tried with all the possibilities with my knowledge.This is the code to get attachment contentlet file = { method: "GET", ...
Scheduled job run twice the same time (It runs every 30 seconds.)
Hi all, We have scheduled job which runs every 30 seconds and fetches POST API call records which have state as 'Error' for reprocessing them again. (We have custom table where we store POST API call whose status is not 200, we reprocess those reques...
Resolved! Help with JSON array inside array.
Hi Everyone, I am writing Scripted Rest API to get data from JSON and paste that data into Incident work notes. Payload: {"submission": [{"type": "singleLine","Full Name": "hgfjhgjkjk"},{"type": "multiLine","Address": "jgjkkln"},{"type": "radioButton...
Error to fetch file from the server
Hello All, We have an requirement to fetch the .csv files from the server. Generally SFTP connection using Public key in data source is not supported in ServiceNow. So we have tried using Username and password. Still we are facing an issue to fetch d...
How to customize Cart button
I want change cart button. When I click cart button, It will be link to anorther page, not display model
Order guide - hide but submit a catalog item
Hi All,As part of one of our order guides, we would like to include a catalog item that will be hidden from the user. This catalog item is something that we need to run some automated process, but we don't want to expose it to the user who submit the...
How to configure the workspace fir form hearder in servicenow.
How can I configure sys_aw_form_header in the workspace to show the field value for the annual contract value, and if the field is empty, display (-) instead? The current setup only displays the field value, but when it's empty, it doesn't show (-). ...
Merge Multiple PDF
How to Merge multiple PDF's and the merged pdf needs to be visible in the request form in attachment section.
Resolved! How to customize the export Excel UI Action?
hello,How to customize the export Excel button?I want to customize a UI Action to export Excel in the Incident List.thanks!
Resolved! Tree picker not showing Groups with parent
The OOTB field assignment group in the incident field is not displaying the groups with parents present.I have provided the filter to show only show the groups with parents and nothing shows up in the tree picker, where as when i filter for groups wi...
Resolved! Attachment in inbound email does not get attached to the scoped app record
Working on a scoped app atm. Trying to add attachment to a record by replying the notification with attachments. The inbound email is added to the correct record, but the attachments are not. This reply should have an attachment but it is not added ...
Font size is not setting to arial
In the below email script font size is setting set to calibri but i am trying to set it to arial script :template.print("<html><body<table id='tblMain' cellspacing='0' cellpadding='0' style='width: 100%; border: none; font-family: Arial;'><tbody><tr ...
