Hi, I need to hide Comments and Worknotes section in the HR Agent Workspace on HR case form.I can do this using UI Policy and only apply it to the workspace view.My question is whether I need to use the 'Reverse if false' checkbox and use a script 'E...
i want to sort Catalog items in alphabetical order!!
Does anyone have any idea of how to fetch different choices in a property of type 'choice_list'? For example : the property 'change.conflict.modet' has two key value choices (Basic=basic, Advanced=advanced) and the default value is advance. So, if I ...
My PDI is getting retired due to technical issues and I'm to release it.How do I backup mytest usersservicedesk test incidentsfake business servicesfake CIsthen Restore them to my new PDI? Everything I find is very vague. I'm on Tokyo Release at the ...
Hi all, We have 5 emails from different regions.assist@reg1.com - Assistreg1 groupassist@reg2.com - Assistreg2 groupassist@reg3.com - Assistreg3 groupassist@reg4.com - Assistreg4groupassist@reg5.com - Assistreg5 groupFor all these mailboxes, we have ...
Hi Team, I got mail the below mail today. Please release your developer instance. Currently my instance is on Tokyo release. Does this issue resolves when I upgrade my instance. Please suggest. Any other option I can do from Retire of my developer in...
This morning (Jan 10 - 2024), I received an email from developer instance support that said: "Dear Service Now Developer,Please save your work and release the current instance by the end of next week. The instance has technical issues and must be ret...
"How do you manage your ServiceNow instance data with data management delete jobs?"I do preview the records before executing the delete jobs, and here I use the 'delete with preview' UI action to execute the delete jobs. Which helps you to preview th...
Hi Team,Good Morning !I want to add to Author name and Knowledge base name on the approval widget.
Hi Teami have created a custom filed on incident form back end name :(u_t_id), i want to auto populate the user details on customized filed i have used on load client script , but it is not working // Get the user ID from the current user var userId...
Hi all, Can anyone help me with the below query. The Manager of the requester must approve. However, if filled by a manager for a user, then it is auto approved through flow designer. Thanks in advance.Satya
Can someone please share with me a link to documentation on the types of records that can be used in automated emails such as SR (service requests) IN (incidents)? I'm curious to see how this works and what other types of records I can enable or dis...
I am filling up the values of fields while raising an incident and then I want to see few of those field values inside description of an incident form. Please assist.
Hello Experts, On the 'Agile 2.0 Team Dashboard' under 'Sprint Performance' tab there is a report called 'Velocity History' and I want to duplicate the same report on to the new tab. how can I do that. HI support mentioned that "The "Velocity History...
Hello, CommunityThe advice from you is needed:I have a scope application; my Table was extended from Task.I need some adjustments for the "Assignment group" and "Assigned to" fields.The "Assigned group" field has to refer to appropriate groups: Finan...
