Hello, I have a SFTP folder created where within that folder there are multiple subfolders which will contain same set of CSV files. Below is the example structure of SFTP folder considering ABC as the main SFTP folder ABC --> ABC-1 ...
Hi all,I was moving update set from Dev to Test with changed assignment rules on incident and sc_task table.Assignment rules for Incident table has been applied correctly, but rules for sc_task table not.I got a following error in commit log : "Versi...
Hi Team , There is Date Field in catalog form , attached screenshot . If users enters current date or past date it shouldn't take and it show an error . How to achieve this requirement . I have tried with UI Policy , For this UI Policy output wi...
Hello everyone, What do I need to do to edit the field list in Workspace? Thanks in advance!
Hi All,I have created a flow designer , that is looping via Look Up Records. Issue is that when I am mentioning the Max result at 1000 it is running fine but if I increase Max result to 10000, it is taking alot of time.How can I run my flow that it f...
Hi , I had a few questions please:1. what is the Difference and the key link between `sc_item_option_mtom` table and the `sc_task` table?2. On which table is the state value for a particular catalog task variable stored and in flow designer if I crea...
Hi All, Please help me on below issue. why my Write ACL not working , always two fields still read-only just like previous.??? current setup:in CSM, we create one custom table "Invoice Compliances " which is extended from Case table .we have total...
When an AI search doesn't have a result, the following screen shows. I can't figure out how to change the picture or the text. Has anyone done this? If so, how so?
When creating or modifying a standard change the configuration item field does not filter out retired CIs like it does when choosing a CI on a change record. Is there any way to get this to work or some sort of workaround?
Hey all, I am a bit stumped. I have looked up countless articles about how to pass a variable (the sys_id in my case) from a UI Action to a UI Page. When someone is on a Case, they can click a UI Action Button which would then send some form data (ei...
Hello,I am just wondering if anyone is utilizing mass email communication to send emails from ServiceNow? As you know ServiceNow has a build in email functionality but does not have a feature to send mass emails so this would be a custom development?...
I have a number of catalog items in my service catalog, and I am hoping to find a way to make the entire icon smaller. I've seen ways to make the attached image smaller, but I am hoping I can make the whole entry smaller. The goal here is to fit more...
I have 2 variables on Catalog item Category Sub-Category Category: Type = "Select Box" , choice table = "cmdb_ci_appl", choice field = "Category" Sub-Category: Type = "Select Box" , choice table = "cmdb_ci_appl", choice field = "SubCategory" In t...
Hello guys! I am currently facing a unique challenge and would greatly appreciate your expertise and assistance in resolving it. My task involves creating an Access Control List (ACL) rule that allows users belonging to the role "sn_customerservice.c...
Hello, Looking for some help on the script below. I need to find groups that contain the group type "dpw clerk" from a glide_list field. What I currently have, does not pick up the group type. Also, while the specified role is being added to the quer...
