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Resolved! What is dmn_decision table and use of it ?

Hi Friends, Can anyone please help me what is the use of this table # dmn_decision in Service Now with some use cases.I never used this table and need to understand use and how we can create new decisions.  Thanks,   

_Samay by Tera Expert
  • 1662 Views
  • 2 replies
  • 1 helpfuls

Resolved! Client Side Messages i18N.format

I am trying to use i18.format method in a catalog client script but having no luck.   Initially trying the example in the documentation and outputting an alert message using a Catalog onChange script:   var info_message = nowapi.g_i18n.format("The {p...

Jon23 by Mega Sage
  • 1487 Views
  • 1 replies
  • 0 helpfuls

Data sync between prod and subprod instances

How can I sync table data from Prod to subprod instances automatically for inserts, updates or deletes?I understand that IDR used for two separate prod instances - is this correct? Are there any other methods?

Resolved! SPEntryPage modify the OOTB version?

Hi,The articles in the community show examples of modifying the SPEntryPage script include to customize behaviour such as redirecting users to a specific portal page based on role after login.  I did find a KB article (https://support.servicenow.com/...

chanhe by Tera Contributor
  • 2709 Views
  • 3 replies
  • 2 helpfuls

Who is system user?

I have a flow that is triggered monthly. It runs as "System User". Who is that? The workflow we have for the request by-passes certain things if the user who is requesting is in IT. Since System User doesn't seem to be in IT, it is not by-passing the...

UI action not visible on workspace

Hi All,i have created a ui action button in one custom table . I have enable the configure for the workspace option as well.but the ui action is not visible when that table opened in workspace.please suggest what i have missed 

How do you add a column to the Allocation workbench?

We have created two new calculated fields on the Resource Plan Table and would like to add these to the Resource Allocation workbench.  According to ServiceNow HI Portal we can do this?  Does anyone have any insight on how to go about adding columns ...

ChristineP by Mega Expert
  • 3059 Views
  • 9 replies
  • 4 helpfuls

Resolved! On call schedule query

Hi All, From which table we can see the present on call members details. Example: Vivek is in shift and i could see from the calendar, but from table how i can see the details? Any help is appreciated. Thanks in advance!!

Community Alums by Community Alums  
  • 3468 Views
  • 1 replies
  • 2 helpfuls

Resolved! Custom on-call schedule

Your preference would be a default custom on-call schedule.  We haven't found a way of doing this so need to setup each schedule individually.  Once it's setup and working in Dev how do we move it to Test and then to Prod.  I can't find the table whe...

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Sally7 by Tera Contributor
  • 4094 Views
  • 4 replies
  • 2 helpfuls

Resolved! How to redirect URL in servicenow

Hi ALL,Some users are trying to use   https://Instance.service-now.com/incident.do or     https://instance.service-now.com/incident.do?sysparm_stack=incident_list.do&sys_id=-1   to create incident is it possible to navigate to different URL(catalog U...

sam1212 by Mega Expert
  • 14499 Views
  • 6 replies
  • 2 helpfuls