Hi I have requested_for variable on the variable set that is used on various catalog items, I want to hide the logged in user as user selection on the requested_for field only for certain catalog item. I understand i can use the reference qualifier c...
Hi All, For the one and only Survey Notification::: In Rich HTML Editor::: After having changed the format of the OOB existing survey email notification ( where I am adding a .png image and changing the text ) , the link is not working and it's showi...
Hi Community, I'm having a hard time setting variable in the catalog of the customer service portal.I'm trying to display only the servers that match the Contract associated with the logged-in user. Below are the current variable settings. Applic...
Hi Priyanka, i have used the Data table widget using macro variable. i am seeing result like below. i am getting any table view, Please let me know if missed anything. Or can you help me to create some custom widget to display table records and use ...
Hi, I need a help for removing white spaces from Pending reason (SLA_SUSPENDED_FOR) field before sending it to third party system. we are using RESTMessageV2 API , sending data to third party system using scheduled job and we have tried setStringPara...
Hi,apart from logging into HI and looking at the graphs and stats, is there any other way to get an instance's availability? For example, via a widget or report from itselfremotely via a Web serviced type query into HI?thanksJason
The sample payload that came to us contained the user details in the work notes. I Mentioned Payload Work Notes Details In Incident Work Notes In Scripted Rest API. But for me the incident form is reflected as work notes [object Object]. Please help ...
I created a catalog item that uses category and subcategory. The variable category uses a select box and subcategory uses reference field. In the table itself, both fields are string type. When I navigate to the service portal, the subcategory is sho...
Hi, we are going to do Integration with Zabbix. Can anyone please help me with the steps to start for integration ? Can anyone please tell me what we require from Zabbix to start integration ?
In UI Builder, there is the timeline component that am trying to use to display dates and information. How do i use table data to be displayed dynamically ?
//client script function onChange(control, oldValue, newValue, isLoading, isTemplate) { if ( newValue === '') { return; } var ga = new GlideAjax(global.GetCourseDetails_6); ga.addParam('sysparam_name', 'getCourse'); ga.addParam('syspara...
We can copy the query by using "copy query", and get the following sample query. active=true^u_codeLIKEOPE Is there any way to paste this query into another instance?
Hi, i need to abort the form submission based on validation of single line text field(email field with regex as /^[_A-Za-z0-9-\\+]+(\\.[_A-Za-z0-9-]+)*(@gmail|@test)\.com$/ ) ,and the field is not mandatory, so can we able to abort action using onCha...
Hi Guys , How do i clone the Page ? I have an instance https://Abcdemo.service-now.com/industry and i don't want to touch main page i would like to clone and do some testing . can you please guide me the Process how do i achieve? .
I have an API I'm attempting to call from ServiceNow, but I am running into issues with the SHA256 encoded data. In the request to the API, the Authentication header contains SHA256 encoded that is then converted to base64. The API documentation has ...