Catalog Variable should display as percentage
Example: if user enters "10" it should display as "10.00%" The user should also have the ability to enter 10.5 and it should display as "10.50%.
Forum Posts
URGENT ACTION NEEDED – Your ServiceNow PDI - ServiceNow PDI data / configuration backup
https://youtu.be/MLvEdP25llU URGENT ACTION NEEDED – Your ServiceNow PDI ServiceNow will be migrating the PDI (Personal Development Instance) infrastructure to a new data center with advanced security measures, ensuring an overall enhancement of data ...
Resolved! Playbook/Process Automation Question
Good afternoon developers, Quick question, is it possible to perform if conditions in playbooks similar to flow designer? Something like this: Any guidance on this will be greatly appreciated! Best regards, cnharris1
Using Third-party OAuth provider for authenticating Inbound REST API
Hi Team, I am trying to figure out a way through which I can easily authenticate inbound REST API request (Table API) using OAuth from a Third-party provider. I have gone through different community links but haven't really found if this is feasibl...
Post Chat Survey
Hi All, I have a requirement to activate Post Chat Survey for Chatbot/Live Agent in our instance. The tricky part is that the requirement says that I should trigger different surveys when different behaviour occur. We are using interactions as the ...
Form fields not showing in variable section in agent workspace
Copied an existing form in catalog builder and added additional fields to the form; however, they don't show up in the workspace view for IT support to be able to see. Missed something in the process just don't know what to look for.
How to get to System Administration homepage in Vancouver release?
Hello,I'm attempting to access the System Administration Homepage in the Vancouver release so I can make changes to the Homepages. Please advise how I can get there. Thank you.
Banner announcement language traslation
Hey guys, can you please help me here.i was able to add Announcement in Native UI Banner and if the user changes the language the announcement is not translating to prefer language (French). For translation -> i have created a record as below in sys_...
Resolved! JSON Parser Multiple Arrays
Hello everyone, I will give a thumbs up to anybody who can help me here. I'm trying to parse information (highlighted fields in yellow attachment payload) from an Okta json suspend event payload that has a multiple arrays and then calling a sub flow ...
Resolved! Can't change the precision of the decimal in Decision Builder
Hi all, I created a decimal field on Decision builder but when I write something like 0.2423232, it rounds it to 0.24. I do not want that. I found this article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696658 but I have ...
Application development - Inbound email action Issue
I need some guidance from any application developers out there. I have created an application where an inbound action access a table to identify criteria from the email to know what values to add to the incident. The table has been made available to ...
How/if possible to use script include for entire query after sysparm_query=___ for use in a Module.
I know you can use javascript: new si().function() for a value , like fieldIN javascript: new si().function() but what about a generated query, so sysparm_query=javascript: new si().function() It doesn't seem to work, it results i...
Resolved! Flow Designer updates not captured by an update set
Hi Guys - Need your expertise on this. I have created subflow on the Flow Designer on our DEV instance and it does not captured by my update set. When I checked QA instance, I got blank updates. Any help is appreciated. Thank you, Bryan
Number of Demand Is not constant with total number of demand!
Hi When I go to the Demand from the portal, I need for the demand number to be consistent with the number of demands I have. The Portal says I have 6 demands, but when I click on the page, it only has 2. Is there a way to get get this to match?
Variable editor
Hello all, I want to make duplicate copy of the Variables section on the RITM form and have it display directly underneath the original copy. I am having trouble because I know the variables section is the Variable Editor (formatter) and I am not sur...
