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Show Variable choices based on logged in user's business unit

Hi experts,We have requirement to show variable (select box) choices based on logged in user's business unit. Business unit is a string field on user tableex: We have a variable with a,b,c,d as choices. If user's business unit is 'US' ,display all th...

si21 by Tera Guru
  • 403 Views
  • 1 replies
  • 0 helpfuls

Discovery for servers with multiple NIC's

Hi, 1) Can anyone please let me know how we can implement the discovery of a server with multiple NICs? Which IP will discovery pickup in this case?2) How do you discover a device(servers specifically) whose IP address will get assigned by the DHCP p...

PavanBV by Giga Guru
  • 280 Views
  • 1 replies
  • 0 helpfuls

How to read form data in a widget

Hello Community, I'd like to put a custom widget button on a 'form' page in Service Portal. Specifically, this widget should only be visible when an user is looking at an RITM and only in case this RITM's State is Closed Complete, Closed Incomplete o...

Stop and Start MID Server during upgrade

Hi Team, Can we stop mid-server before the upgrade and start automatically after the upgrade of ServiceNow?  I see in the recent upgrade that the service account is getting locked out due to continues hits for LDAP connections.

SM16 by Tera Expert
  • 333 Views
  • 1 replies
  • 1 helpfuls

database view on 3 tables

Hello i want to create a database view on those 3 tables asmt_assessment_instance, asmt_assessment_instance_question, and task based on ticket number .Can someone help me to do this.Thanks

CheckBoxes in Outbound email

Hi all, we have a requirement where customer wants us to send a couple of confirmation check boxes at the end of approval email body. If approver selects both of the check boxes, it should show Approve/ Reject Buttons in the email. Is this possible t...

Stop processing an inbound action

I have created an inbound action that is inside scope and I need it to stop processing after it runs. I have added "event.state="stop_processing";" and that normally works in global but it does not appear to be working in scope. I checked the logs an...

peg612 by Giga Contributor
  • 6696 Views
  • 5 replies
  • 3 helpfuls