Hi Developers, Facing a challenge while configuring the surveys. We have a survey which got triggered when sctask is assigned to "XYZ" group & state is closed complete. It's trigger condition created on sc_task.Now, the problem is, on portal, OOB wid...
I want to have View in Filter List Control in Related List ! How to do this ! please someone help me ! Thank you so much
Hi all, We have a requirement to configure portal welcome message. Now it is like below screenshot "Welcome to source to pay Service Assist Portal" but client ...
Hello, I appreciate any help/direction I can get on this question. I am creating a new shift for an On-Call group (This is the weekend shift) Unfortunately, we can only named the vendor's name and phone number on the shift name but no members will go...
Hello,We are conducting scripting assessments. Hence looking for scenarios which includes advanced/complex scripting skills. If you have such scenarions, please do share. THANK YOU
scheduled job that will trigger the notification daily but will not run if the current date is out of schedule (8-5 weekdays).what script can i use in this situation
Hey everyone, I have a parent form (Form A), which containers a reference field 'Privileged Access' to the users table. There also is a child form, Form B.Users added to the Privileged Access field on form A, should have read and write access to Form...
Hi all, I am trying to build a dashboard that can filter out incidents that have not been updated for two days excluding weekends. If anyone can share the logic behind that. I can filter out incidents that haven't been updated for two days but have a...
Hi All, I am trying to populate an approval group in the 'Group Approvals' tab of a RITM but it is returning me an error. Error : attempting to use undefined input = 'current' from Knowledge Base Data Management Request var kBId=fd_data.trigger.curre...
I have a requirement where I have a catalog item. When the catalog item is submitted, an RITM(sc_req_item) is created. My requirement is as follows : 1. RITM is created 2. For the approval stage the list of approvers is not present in SNOW , I need t...
I need to look for an inbound email but I want to extract a contract number from it - Here is the example - I want the short description to be CW2230211 PLUS the Subject Line of the incoming email. I tried doingvar stringFromBody = email.body.cw;curr...
hello All, I have been given admin account on impact.servicenow.com , but whenever I try to log in I get external logout error. I have tried emptying cache, different browser but still get same message.Does anybody knows what should I do to access...
Hi,We have a requirement to get the Business elapsed time(task_sla) value in Response field in sc_req_item form. Here Response field is string type field and we need only hrs and minutes value from Business elapsed time. So we have used calculated va...
Hello, I have two catalog items limited to these variables:Catalog item A:Ref Variable - "Manager 1" = sys_user table Catalog item B:Ref Variable - "Manager 2" = sys_user tableRef Variable - "RITMS" = sc_req_item table I want variable "RITMS", to lim...
Hi Teami created a catalog item (Device req) & created Requested for filed as (username).hear my requirement is, once i selected the username . email id will fill automatically in Email field.(email back end value is "email")pls guide me how to achi...
