Hi, i am trying to identify all the changes in a lot of records in a specify table, in this case cmdb_ci_server, the field is state, the discovery made its changes but i need to know the amount of all the records that update the state field, i was se...
I have a very simple Decision Table built that looks at the incident table as a reference and the conditions are looking at a field on the incident record to see what case type it is. If the case type is SIEM, I want to update the assignment group t...
Hello,I am trying to solve an issue and looking for some help. I have an approval action in the Normal Change workflow that seems to be causing a notification to trigger that people dont want to see. If i remove the approval action the notification s...
I need to understand the logic of the following: I have 4 tables that work in the following way:SIR (table 1) has a List Control with another table name Observable.When I click NEW on the Observable List, it opens Table 2 as a form for me to enter in...
what is the relationship between vmware virtual machine instance and linux server
Hello,We have a UI Script that creates a banner in the backend but needs to change one word of the text in different instances. What do you think is the best way to make this happen? I was thinking about creating an SYS Property with the verbiage on ...
I am trying to check if the current user is a manager of any group. I have checked if the current user is a group member of any group and it works great. I am just not sure of the table and what not to check if the current user is a manager of any gr...
Created a multi row variable set in portal: these are getting to a RITM in my requested items . from there how to map MULTI ROW VARIABLE SET variables to a custom table how to map the variables values from a MULTI ROW VARIABLE SET variables to a cus...
Hello all, Is there a way to edit the questions (aka Assessment Metrics) for a Questionnaire Template without impacting existing/in progress assessment instances (AINST)? **currently in Rome release.The requirement is to be able to edit questions (ch...
Hi I'm quite new with the plattform I'm responsible to enable Dynamic translation within my company I did a lot of test in my own service now dev instances wich went good In my own dev SN instance it is tokyo version Few weeks ago I did some te...
Team , We have 2 fields Location and Functional Process , for Location Add/remove option is showing however for functional process is not How can fix this ?Both fields having Glide_list Type , Then why this is difference ? Please help me to fix this ...
Hello everyone,I am new to ServiceNow and Document Intelligence.Currently, we are attempting to use DocIntel to process several PDF files with varying structures and formats so that we may use the extracted data in another application (perhaps puttin...
Greetings friends The below configuration works great, but it also sends a notification when the Priority is Lowered Appreciate any guidance you have on how I can prevent it from triggering when Priory is Lowered.Thank you!
I would like to know how we can call a eMail Template through a Mail Script for the purpose to have customized emails being sent through the workflow.
I was just wondering what causes amendments to a field to appear on the work notes:I've been looking at various scripts, but I can't see what's causing this logic to happen. The updates in the work notes appear for certain fields and not for others. ...
