Unable to edit ServiceNow Roles for User even after having Admin Access. Unable to see below Role :-sn_cd.content_admin. Please guide me on the same to view Organization chart in ServiceNow?
I'm a newbie to work with this platforms. When I make a sample of workflow, it has 2-level approvals. But when the first one approved, the request for second approval automatically become "cancel". What is the problem and how can I resolve it?
I have created New, Reply and Forward inbound action. New - working properly but 'Reply' and 'Forward' are not working. If I sent reply or forward mail to instance 'New' inbound action only running for both reply and forward mails.And also watermark ...
Hi Guys, I need you assistance..... I have an array of names, lets call it original members ["jo", "john", "jan" ]...I have another array of names, lets call it new members ["jo", "john", "kevin", "joe" ] ... I have 2 variables to populate as to whi...
Hi all, Trying to get my head around why Robust Transform map not importing the rows. There are no errors, the transform completes, however it ignores all the rows. The Excel file has 9 rows of computers to be imported into cmdb_ci_computer. The comm...
Hello, I have a Business rules in the approvals table, where I check whether the approving user has delegated their functions to someone else, if this is true they insert a comment, however I would like this comment to be made by the system and not b...
I have requirements to create a project record once an @mention email is kicked out from smart sheets to a distro email which kicks off an inbound email action. I can get the project record created however i'm trying to update a required reference f...
Hi Can someone please help me with catalog client script I have a date variable in the new hire form.The requirement is user should only be allowed to select the "start date" as current date + 2 business days (exclude sat sun). Example: If I'm filli...
Hi All, I have come across a requirement to create ACLs through datasource. Details will be provided in excel sheet and based on that ACL records needs to be created.While working on this requirement, I was trying to populate value on Name filed in A...
Hello, I need help to make a catalog item with 1 select box for category and 1 for subcategory. They should get their values from already exsiting variable on the universal request table. The issue i'm facing is that on the universal request my subca...
I am working on an inbound action where we have to capture the vendor's response and action accordingly. 1) If the email subject does not contain our INC####### - Create a new incident 2) If the email subject contains our INC####### - Then update it ...
I'm using a demo instance San Diego and am having issues with trying to activate the following: Make sure that both the non-scoped and scoped versions of HR are activated:HR Core:Human Resources Application: Core [com.snc.hr.core] - No results foundH...
Hi Everyone,I need to add a column to the sc order status widget for a custom variable.(request_name) I've cloned the widget but I'm not sure what code to add. I tried adding the field to the sc_cat_item_guide table but that didn't help. Can someone ...
There is variable abc which auto populate based on xyz variable value.I have abc value used in another validation . Since auto populate works after onchange the abc value is ideally getting zero. how to get through this issue ?? first value of abc ne...
Hi,We have configured an Incident survey with 4 numeric value questions (1 (Low) to 5(Excellent)) and an additional field as "First call resolution" with ''Yes/No" dropdown value as you can find in attached screenshot. We want to build a survey resul...
