When I use GlideRecord('Database view name'), I can get the field label of the record if the record exists in the list screen of the Database view, but if the record does not exist, I cannot get the field label. However, if the record does not exist,...
I am getting the value of the content of a field in a Record Producer using a widget.I am trying to pass that value from the Client Controller into the Server side of the Widget.I have an alert pop-up, and it seems to display the desired value from t...
When I first submit a request, the workflow directly sets the stage as Request Approved (Approved) as shown below. I was just wondering how I could change this stage from being the first stage. I want to use another custom stage or at least change th...
Hello experts please I need your support, I am creating a flow in which if a user gets terminated, a REQ-RITM-SCTASK are created.At the moment I have this so far: Here is my issue, when the user has for example 3 assets assigned, it creates 3 sctasks...
I added a new field to the sys_user table. I need to have some validation associated with this field, so have added an onchange and onsubmit client script, both set to run in "All" user interfaces. The scripts work fine in the standard interface, b...
I have a workflow that's currently in progress, however I have a requirement to move the workflow back to the previous 2 stages. Can this be done without breaking the flow?
I had a story where I created a UI action on a form, which generated and attached a PDF to that record. The PDF contained a table that I built myself using a script include, containing data from that record and any related records. However, now the c...
Hi All,I need some assistance, I created a brand new section on a form and instead of it coming into the form as a tab, the section came in as a word on the form. See screenshot below. Instead of "Activity" being in a tab, it's appearing as a word t...
I'm experience a strange problem. I have a record producer which looks good. Both in the Service Portal and when I press the "try it" button on the RP. But when I look at the record created and the variable editor, it breaks some of the containers wh...
Hello, Is it possible to create separators under other separator on servicenow application menu?I want to do something like this : Autres domaines--->Accès (données à caractères personnels) ------>CIU-Accès(données à caractère personnel) -...
I am trying to create a form context menu on the Incident table FORM view to put three UI Actions in the context menu. Similar to how the ‘Configure’ menu is set up with different options to select from the fly out.My scenario is having the menu as ‘...
Hi Experts, I'm working on a requirement, where clicking on a button on Portal, should display a pop-up with list of options to select & selecting one of the option & clicking on 'ok' should create child case. Child case is being created. However, t...
Hi Everyone,i want to eliminate dot walking which i have highlighted in bold. How to do that, please suggest. Script include function: getAllrelated: function(ci_sysID) {this._j = this._j + 1;if (this.RelatedCI.join(',').indexOf(ci_sysID) != -1 || t...
Hello folks, I have a simple catalog item with only a mandatory attachment field, after submitting flow is activated and will import attached file. I would like to add an info message to the requestor, saying that file has been loaded into the system...
For Work Orders, there is an out of box Cost field which is a currency field. I have a record producer to create a Work Order but our Cost field that is set to map back to the original Cost field is a string field. This is causing issues in the Work ...
