We have field called "Actual End Date" on the change form and looking for the auto population of the same field with the implementation task closed date and time. could someone help me with the leads, appreciate your help.
Trying to Download multiple incident record UI action choice list and include attachment with it Zip file.
I'd like to an extra custom field (u_cause) in hte modal displayed when clicking on the "Resolve" declarative action, as it is a mandatory field for us in order to resolve an incident.I tried modifying the Action Payload Definition but I don't see an...
Hi, I need to test ServiceNow Rest API for attachment using POSTMAN as client instances are accessible through VPN only. As their instances are not in public domain. When I tried to sent request using Basic Auth it is going timeout. Note : Instance h...
Hi All, I got below error while transforming date from import set table to target table "Unable to format 02-JUN-22 using format string yyyy-MM-dd HH:mm:ss for field u_start_date" How can I map this field. Thank you.
Hi experts,We have requirement to show variable (select box) choices based on logged in user's business unit. Business unit is a string field on user tableex: We have a variable with a,b,c,d as choices. If user's business unit is 'US' ,display all th...
Hi As per the business requirements, we have added some default values to the fields using client script on the change request form that would be shown only while creating the change request (Excluding standard changes). Due to this, when we are tryi...
Hi, At the moment, we are sending 3 Approval reminder notifications, 1st reminder, 2nd reminder then a 3rd reminder, so after a certain amount of time has passed, the reminder will get sent to the approver, advising that they need to approve their a...
How should I create a Flow if I want to trigger "When a certain checkbox field of a submitted CatalogItem is checked"?I couldn't seem to select the table of request items in the flow's trigger.
Hello Community, I'd like to put a custom widget button on a 'form' page in Service Portal. Specifically, this widget should only be visible when an user is looking at an RITM and only in case this RITM's State is Closed Complete, Closed Incomplete o...
Hi,Is it possible to create related list which shows all the cases which has exactly the same first word in short description than case which is currently open? And am I able to show this list only when short description starts with predifined words?...
I am in ITSM Virtual Agent Conversations scope, would this affect it at all? Seems strangeThe sys_choice table is showing its available for all scopes so not sure why its not available..
requirement to add filter condition on workspace related list, i have created a table called employee, for employee table their is a related list called as employee details. i need to add filter condition to that related list.
Hi Team, Can we stop mid-server before the upgrade and start automatically after the upgrade of ServiceNow? I see in the recent upgrade that the service account is getting locked out due to continues hits for LDAP connections.
Hi all, we have a requirement where customer wants us to send a couple of confirmation check boxes at the end of approval email body. If approver selects both of the check boxes, it should show Approve/ Reject Buttons in the email. Is this possible t...
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