I'm trying to hide the button "Request" with in the catalog item in Service Portal. While I was able to hide Submit/ Order button, still unable to do the same for Request button. All I'm trying to achieve, for example : If checkbox - RAM - 32GB is se...
Hi Team, I am trying to do a personal task on PDI, here I need to send attachment which is attached to the notification [when email notification condition met, along with notification content, it should also send by default the attachment which is at...
Hello Experts, I am facing an issue. Although it is working for the OOB inbound actions 'create incident','create incident (forwarded) and Update Incident (BP). I am getting perfectly results as per these actions. Now My scenario is - I want to upda...
how to integrate service now with cisco ISE .. Any help is appreciated?
Hello, I'm trying to delete group member record in a subflow, but so far I'm not able to. I have tried using the group and user sysID as well as names. But neither one has worked. I'm able to read the record and do check after reading it and come...
I have a requirement to update the contents of a field from one table to the field of another table if a specific action occurs. The sending table's field is HTML, the receiving table's field is string. I need to convert the HTML field to plain text...
We have an item for users to request access to groups - however if the user doesn't make a valid selection we do not what the Request to be created, but rather a info message to the user to "fix" the request before submitting. I have created a busine...
Hi FolksI want to load File attachment through widget servicenow portal via public pageThe thing is that i am able to load the attachment which are type image but they are getting corrupted coz the setRequestBody is not able to read File Object which...
Hi all, I am working currently on Inbound action. i need to close the task based on email. The email contains external RITM number and i have a field to store this external RITM number. I am comparing this external RITM number with the field on table...
I want to be able to add a link next to the caller field on for example the Incident form, so when someone clicks on it the phone call will auto launch in our softphone. I have already proven that if I have a link like this: <a href="tel:5550080148">...
hi,I created a Workflow in a demo instance and exported it to xml now my doubt is how to import it into another demo instance.Already in How to move one workflow from one instance to another instance without update sets page Mark have said that using...
Hi all , Like Maintain item how can we add image for content item? Is this possible or not If yes please let me know how.
FLOW Designer, “Do the following in parallel” flow-logic cannot be inside another “Do the following in parallel” Is this a limitation in the FLOW designer?
Creating a client script to prevent reassignment of incident on certain condition , with the help of script include. The function in the script include is defined as isInAssignmentGroupBG:function(assignGrp,user){var gr = new GlideRecord("sys_user_g...
Hi Community, I need to add an argument to a Module link type, so I can restrict my user to a specific set of records and he can't see all records by clicking all. However, the filter is set using is (dynamic) Me like this: Manager IS (dynamic) Me OR...