Hi All, Just a small query. I have Variable which is referring to custom table. Custom Table : Role Display is Reference variable and above "Test Table" is used for reference. So When i select US-Store in the "Role Display" it should show relevant...
Hi All, I have cloned the SC Catalog Item widget and added it to my Page. However, When I select a catalog Item from my Portal, the Add to cart button is not appearing and Submit button is showing always. Can anyone help me in debugging this issue....
Hi All, I have encountered a big issue regarding our portal redirect functionality before go-live. I have set up all of the following so when a user has no role, it should always take them to the portal home page - SPEntryPage - changed url suffix gl...
The requirement is to hide or disable the "Remove All" button on the Multi-row variable set in the Service portal as we need to utilize only the edit button. Any solution would be welcome. Thanks in advance
I am trying to set up a successful POST REST call to the ImportSet API. However, I think I have my user permissions mixed up and I don't know how to sort them out. When I post as a user with admin permissions, the record is successfully created...
Hello, Below are few screenshots of a capability I am trying to replicate. The idea is to click the "Add" button on the related list which then displays an iFrame or GlideWindow that allows the user to select records to add to the related list (via s...
Is is possible to dynamically change the description field text under the "What it will contain" TAB in a catalog item [or a variables Annotation fields (help_text or HTML instructions)]? Similar to using a Notification Email Script inside the Not...
We have a before business rule that should always run on insert/update (no other conditions) into the task_time_worked table via a time worked update on tasks, but about 1% of the time it does not run. The rule is intended to create/update time card...
Hi All, I am getting the cmdb CI records from an external source to cmdb_ci_appl table through a staging table. I am getting correct values for install_status in staging table in a string field. When I transform it to cmdb_ci_appl from staging , by ...
Good morning developers, I'm building out our new Service Portal and want to display the most viewed knowledge articles using the "Most Viewed Articles" widget. It is working as intended but there is a knowledge article that is our most viewed but my...
Hello, I am attempting to pull an excel file i have stored on an AWS S3 bucket as a scheduled data import. I have set up the scheduled import, and am attempting to configure a datasource for the file, however i have been unable to make an API call to...
I have a record producer that is creating records on the sn_sm_marketing_request table. The users wanted the one form to be able to create multiple tickets so I have it cancel the generated record and manually create them. I also manually create the ...
Hi, I am trying to validate "error messages" in ATF , when i try to create a record with a specific values then it will given an error message .I need to validate that message . Please let me know if there is a way .
Hi Guys, I have a email address field within a Catalog item. I have created a an onChange catalog client script which checks if the email field is valid syntax and if not throws an error message at the top of the form. Now that all works fine, but I ...
Hi I have built an integration with a third pary tool. I am able to send and retrieve the information from the tool. I am building a scheduled job to retrive the tickets from the tird party tool. Can anyone help me in finding out the no of recor...