Hello Team,I have configured a email notification and created an event to trigger that notification which runs when a user is created and admin role is assigned to him, a notification should be sent to him which contains username,password and email I...
Hello, I am looking for advice on how to import knowledge articles from one ServiceNow instance into another using a newly created knowledge template. We are consolidating with another Service Desk and they had very specific templates they use. The...
Hi, I need help doing a ONE time job (Background script/fix script). I need to make a script that: 1. Copies the Ip address from cmdb_ci_win_server record and creates a new record for each windows server with Ip address in cmdb_ci_ip_address table. (...
Hi team community.I'm trying to get html value on html_template fields. I can get for uncomments lines, but I would like to get comments lines as well.Use case: Template field in sp_ng_template table contents this value:<!--<div class='blmWrapper'><d...
Hi,I am trying to generate access token using third party integration, getting the physical refresh token but not able to encrypt that token and generate the access token . I am using the application scope and getting the error that you cant use the ...
Hi @Ankur Bawiskar I need your suggestion here.We are integrating with SAP Ariba using oAuth 2.0 )grant type - client credential).I tested my rest message it give me 200 response. After placing the logic in script include I found out that access toke...
Hello All,When I try to navigate to service portal page in ATF and enter search string into search box and click on search button, the page is not navigated to the search result page.In my primary investigation I was able to find that the search stri...
Hi everyone,I'm Junior Developer and I'm stuck with this story and I need some help: As a process userI want a field message saying "This user is VIP" when the caller in the incident form is a VIP userSO THAT I know when I am working with a VIP user ...
Hi Everyone! Am having a custom table, in that I have a field called condition which is Conditions type field.I have to get the value of this condition filed and use that as a filter in my target table through script. For Example: The custom table's ...
Hi Team ,Am trying to make read only fields in incident for agent role users ,But I can't find any option for roles in UI policy Please guide me
Hello Everyone,We have a current requirement for Due Date on Tasks be set to match a field called Target Date on the Request Item. I've tried different options for Business Rules but none have worked for me so far. Is there anyone who has a proper sc...
Hi All,What is the table name where all the Homepages use to stored ? I can see sys_portal_page table to convert bulk homepages to dashboard.Do I need to consider any other tables (having homepages) as well ? because I want to convert all users home...
Hello All, I have requirement to trigger the notification only in off business hours whenever p1 incident is created between 7 pm CET to 6 am CET . then it should send the email notification. Thanks and Regards.
Hi,We have a client side UI Action witt code g_form.save(). But this UI Action works only for admin users and for non admin users it is not working. All the ACl's on the table is satisfied with the user I am trying with. Any help is appreciated.
I have created a custom workspace and included the data visualization components in it . Only admin is able to see the data . Other users are getting access issue . User has the access to the table records but still getting the error .Need some guid...
