Hi, Requirement: Service Graph connector Intune integration. we are facing an issue; the data is getting inserted in the staging table but is not inserted/updated into target tables.Below is the error/warning I'm receiving:ErrorIdentification Reconci...
Hey everyone ! Ive been working on a SN starbucks project and im stuck on one particular part. In section 22 you have to create various modules however thats not the issue. The issue is that under the "Filter" tab I have no idea where i need to inser...
How to test a piece of javascript quickly? Do you have to test it in client ui policy or business rule? fix script? which is quick and convenient? for example, to query GlideRecord?
Hi folks, I have a category field with choices as Apple group, Samsung group, Xiaomi group, Moto group.Depending upon the choice selected, I need to trigger notification to respective category group. How can I trigger an event and add their respecti...
I am using the SC Item widget [widget-sc-cat-item-v2] in the Service Portal on the Kingston release. After the user submits the form, I want to redirect the user to a custom page instead of the default redirect location. Also, I want to set the redir...
Hi,We are getting error as stated above in the workflow activity. Not able to debug what is the issue. Screenshot attached for the workflow activity. answer = ifScript();function ifScript() {if (workflow.scratchpad.addMemberResult.success) {return 'y...
Resolution information tap section below the closed incident form is not visible Could you please help me what roles or any business rules or any client script etc are available to visible
I have removed a group which has itil role of an user. However, the inherited itil role still exists in the user's role. When I click into the inheritance map, there is no linkage of the role and user. Is there any way I can remove the role from the ...
We recently attached some SLAs to our HR records. We noted that some HR records had SLA and some did not, and after a little digging, when the record is first created/inserted, it is ACTIVE = FALSE. Most often in the same second, it gets toggled ACTI...
Okay, kind of a widget/ portal noob here. What I am trying to accomplish: I have a string field on a widget and I would like to pass the value inserted by a user there into a script include. Currently I am using $watch on the var but it is calling th...
Looking for some help or directions with my issue. I have a catalog item request where one of the variables is a reference field to the maintain item list. I am looking to re-direct the user to the specific item after they make the selection. I can m...
Hi all, Hoping someone can help or tell me if this is even possible. I have a record producer in our Service Catalog that includes a MultiRow Variable Set with 3 variables: Reference to sys_user, Email (pulled in automatically from selected sys_user)...
In my flow, I have 2 levels of approval. One is manager and then a group approval. When manager approves, it shows "approved" on the approval record, then 2nd level approval kicks in and it is sent to the group (anyone to approve/reject). When form...
Hello,I have the following REST call to localhost, but I receive the following error. If I do this call from Postman, everything works as expected. Any ideas on how to handle this?
I would like to accomplish the following three things, but am not familiar with scripting.I receive an email and would like to compile a series of events into a single Knowledge article.1. I want to extract the query number from the subject line of t...
