Resolved! Underline ALL hyperlinks in Service Portal
Hi all,Is there a way to make hyper links in the Service Portal underlined? Or do you need edit the CSS on individual pages? Thanks! Richie
Forum Posts
Resolved! Document Template Script for Current Date (MMMM D, YYYY)
I am creating a document script to insert current date in "January 23, 2023" format. I have created the following document script and called within the HTML template ${template_script:CurrentDate}. However, I am receiving null when previewing the doc...
How to call function from widget controller from onSubmit script?
Hi all, I have a record producer with a variable type Macro which is using widget, so it can be displayed in the Service Portal. I'd like to use onSubmit script and from this script I'd like to call the specific function from the widget controller. ...
Knowledge - Approval Publish workflow, articles gets stuck in Draft
Hi SN-community! I'm trying to add the OOTB Approval workflow (Knowledge- Approval Publish) to our instance. It works as intended, as long as it's a new Knowledge Article that is then submitted for the Approver to review (goes into Review state). Aft...
Resolved! How to find the position of an element in an array?
How to find the position of an element in an array? Example: var array = [1,2,3,4,5,6,7,8,9,10,11]; I have to find the position of element '5' in above array.
Resolved! UI action Client and server script not running
Hi, i'm trying to run a UI action that takes the variables from a requested item and opens a new request.I am using both client and server script, but the server script isn't running. typeof window is not returning "undefined" and if I try to run my ...
Unable to set Due Date for sc_task
I have a small script in a workflow step that should be setting the Due Date for a sc_task based on a variable value: I can see that the "opened date" and the "new date" I'm incrementing to are what I expect but the sc_task shows only 4 days ahead, n...
How I can set correctly input param GlideRecord to Flow invoked from Client
The problem is: UI invoke SubFlow through GlideFlow API, it's ok, but the input param of this subflow it's kind of GlideRecord of table (scoped application table).Now, I aware that in the UI Client the 'only way' to work with GlideRecord is through...
Script Include for Date Filter
I have added the following new filters into the "Get Date Filter Options for Date Filters" in Business Rule. answer.add('180_2021@javascript:MyDateFilters.BeginYear(2021)@javascript:MyDateFilters.EndYear(2021)', gs.getMessage('2021')); answer.add('18...
Resolved! UI Action | Set Mandatory to false
Hi,I am currently stuck on getting this code work. When a Save Button is clicked, I want the fields mandatory set to false and prompt for confirmation. When is cancelled, the fields should set it back to mandatory or new record. When is Ok, set th...
Snc_Internal - Snc External
Hi, I need to give both snc_internal and snc_external roles to the users. But the system does not allow me to do it, how can I solve this problem? Thanks, Yakup
onChange client script not changing field value on same form on different sections
i have a field Amount on two sections on the same form, i have written an onChange client script to clear the 'Amount' field on change of Product field. I can see the change on one section clearing the field while on the other section the change is n...
How to use Drag and Drop function as a widget not a variable set
Is there any way to use the drag and drop attachment from Serviceportal.io as widget not as a variable? I'm new with servicenow so any tips will be appreciated. Thank you.
Automation of data upload to tables via import set
Hi All,We have a requirement, where customer will share the input excel file in the format that I ask and I need to upload that data into time_card table. We have shared the template and they are sharing the data in that format.I have created Staging...
Resolved! WhatsApp Integration
Hi,Bit of a general question, i'm just wondering if anyone has done or is aware of a WhatsApp integration for Service Now? We use WhatsApp groups to provide Incident updates to our high priority customers and it would be pretty cool to be able to get...
