Hi all, I am working on developing a Now Mobile applet that, when clicked, will filter the Incident table and pull up any active incident records that have a location that is in the user's Glide List of locations (a list of store locations in this sp...
Hello, I have a requirement to create a related list from the Demand and Enhancement forms to show any demands/enhancements related to each other. I have created a reference field on the demand form to the enhancement table, and also a demand refere...
Hi All, I am trying to enable filter option in service portal. like below I have tried to modified Enable Filter to true even then its not showing the filter. But even after I am not getting the filter option in the page. Can anyone help me the ...
Hi Team, I would like to know if the below requirement is feasible or not. I raised a Hi-Ticket but SNOW confirmed its not feasible. Let me know if anyone has done below kind of requirement: Upon resolving the incident am sending an email to end-user...
Hey Again all you Genius's. I need your help again.This is kind of a "idea" rather than it being functional (i think).So here's the deal. I love ${mail_script:scriptname} it's awesome. Very functional, works like a charm.We have a request item ...
Hi I have accidentally set the Protection Policy of a Script Include to Protected, it now wouldn't allow me to make any changeson script include form.Though I have the admin rights on the instance(Fuji version).Can somebody tell me how to change this...
Yesterday a workflow randomly stopped working and now errors out with "Authentication failure with the local MID server service credential" Credentials and MID server are fine. They are still working on other workflows but one for SCCM software distr...
Dear Folks, Please help me to sort out the below query !!! When using the @mention in a form (Worknotes section) of Request / Incident / Problem / Change, we can just see the "First name + Last name" of a person. Is it possible to append the email id...
Super basic question but I need some help I'm trying to add a sn-record-picker to a portal widget. I was reviewing the sn-record-picker documentation and I'm hoping someone can help me out when adding a record picker you are advised to add the code ...
I am using the below code in Post Script of Scheduled Data Import so as to delete attachment from Data Source.But it is not deleting the attachment.If I try this code from "background script" ,it is working fine. var dataSourceID = 'xxxxxxxx'; // dat...
I want to print worknotes of a particular record using background script.
Hi All, I have a Client Script- OnChange which should prevent the users when they try to select the Approved status on the Change task form from the Status field. The script is working fine and showing an error message as expected when they select th...
Hi, I have a document which i want to save in attachment table. Just like how we can upload images to image table can we upload the documents in servicneow ?
Hi everyone! I'm fairly new to ServiceNow. I'm having difficulties in making the attachment mandatory based from the value of a variable in Catalog Item. What I wanted to achieve is when I select Create a New Service, attachment becomes mandatory. ...
I have created an API Key credential. I need to pass it as a REST call header property value (Authorization). I can't figure out how to populate the header property value with that credential I have created. Any ideas?