I have two tables chromebook and computer table having a field location which is referring to Location table.I have to update the location value from chromebook table to computer table. The scenario is as follows - 1. If location given in Chromebook ...
Hi All,I have created a topic "I need something" with one of our standard catalog item which has (reference and multi line text variables). I have used the "Request catalog item" topic blocker and provided the sys id of the catalog item in the inputs...
I want to setup contact preferences for on-call schedule escalations. I'm not able to see contact preferences in the on-call schedules shift -> Edit escalation nor i'm able to view the My Preferences modules in the navigator. Also, tried to search in...
Within specific timeframe say 50 incidents created for same issue. I want to create one as a parent incident and rest other similar incidents as child of the parent.Can I do this in Flow designer using Similarity Solution in Predictive Intelligence?
Hi, I have the requirement where we need the attachment button on Service Portal. There is a custom button on portal . When user clicks on button "Modal " gets opened and there we need attachment button where user can attach files also. is there any ...
Hi Team, As shown below, we receive JSON data from a third party system, and we need to store this data in a custom table.I have created the import set table and mapping with target table. could you please suggest how to process the Applications [] a...
Hi All How do I get to the "additional comments" field using a script to make it mandatory.
Additional Information field should not be in Read only in moitor state
How is MACD related to service now is there any product document to know completely about it?
I have been able to add it to the contextual sidebar but no search results appear in the workspace when I navigate to an incident or interaction record. The workspace is in the global scope and these are the current table configurations:
Hello All, How to Calculate time between case(HR Case) creation and case assignation to agent?I want Average amount of time between case creation and case assignment. How to calculate this time? Please Help!!Thank You!!
I need to deploy scoped application from my instance to Onprem instance. Which IP address and communication ports I need to list it down for firewall opening? Is there a doc for deploying scoped application on OnPrem instance?
var GenericIncidentInterface = Class.create(); GenericIncidentInterface.prototype = Object.extendsObject(_ObjectTablesHelper, { type: 'GenericIncidentInterface', errorValues: 'az.incident.generic.interface.errors', logFilter: 'az.incident.generic....
Hi, I have a Ui action on the alm_hardware table. When this button is clicked, a Modal UI Page appear with some validation to do. I have 3 buttons : Button 1 : Validate and do nothing (just a checkbox that will be unchecked and state that change).But...
Happy new year! I want to add a header to a scheduled report (csv). I built an onAfter BR on sys_email table to read the attachment and create a new one:var tableName = current.getTableName();var sysId = current.sys_id;StringUtil = GlideStringUtil;va...