how to use gs.getMessage() in scope?
how to use gs.getMessage() in scope?Do we have an alternative?
Forum Posts
how to make all the variables read only on SC tasks after the task gets closed
On the task form i can see all the variables are still editable after the task gets closed, how to i make them not ready only and i want this for any kind of SC_task raised in any cataloge item.
Resolved! Attach csv to catalog item to populate a Multi Row Variable Set (MRVs)
Hi All, I was wondering if there is anyway to allow a user to upload a CSV to a catalog item that would populate a multi-row variable set on the same catalog item. We have created a MRV on a Firewall rule change catalog item: Use case: Most of the t...
how to make all variables of all the cataolge item read only on SC tasks after the task gets closed
I know that i can create one cataloge client script onload one on one catalogue item and make all the variables read only with the code g_form.setVariablesReadOnly(true);.But in my instanse there are 100 cataolge item and its not possible to create ...
Resolved! Building a ServiceNow Application for an Exam Presentation
Hello, I'm new to ServiceNow and thinking of using the free PDI to build an application and present it during an examination day in a few months time.My idea is to accelerate the business processes of a small management business.I have seen a Service...
Resolved! Adding a new list menu in workspace
I'm trying something very direct and really simple here.In my CSM/FSM Configurable workspace, I have created a new UX List Category and 5 UX Lists under it.As an admin I'm able to see the new list category and all the 5 lists under it.But as a non-ad...
Script lookup condition in flow designer?
Hi, I am trying to script a lookup on asset records associated with a request in my flow.I have three related lists for consume assets, transfer assets, and request assets associated with catalog tasks that query from the asset table. The related lis...
Activity Filter - Email Correspondence
Hi Team. We are using the Tokyo release and we would like to use the Email Correspondence Activity Filter to capture email activity and content on the Incident form. But I would like assistance with the following: 1. Is there a way to have the Email...
Resolved! How to change background colour of field on list view ?
Currently the list view is appearing as 'Dot' shown below , but I am looking to change to background colour as an example shown belowI have configured the dictionary style on incident field with value : javascript:(current.assigned_to.user_name!=curr...
Resolved! Walk-up Experience Best Practices... do's / dont's
Can anyone share any best practices, do's / dont's specifically related to customizing / extending the walk-up application? Above and beyond standard BPs and specific to Walk-up. Specifically I am referring to as things relate to branding, possible p...
Emails are updating wrong table/record
HI, We have a scenario where an email that was sent to the service now is updating the wrong record.I see logs as Skipping script 'Upsert Pricing Queries -New', email is type 'reply', which does not match Inbound Email Action's type 'new' I also find...
Pre-filter slushbucket for m2m related list
I am trying to pre-filter a slushbucket on a m2m related list when an EDIT button is clicked. I added the code below to the Edit UI Action which is passing the query to URL, but no filtering is being executed. Anyone knows why, or has any recommendat...
addnotNullQuery/addNullQuery is not working on GlideRecord
I have written below background script to check how many records are returned but everytime it is returning count.In the below script this record has no photo attached so it should return row count as 1 but it is not showing any result. var user = ne...
Resolved! How to create a Section in Record Producer
Hello Everyone,I have a requirement where i need to create a Section in Record Producer:Section name is Company1) Department 12) Department 23) Department 34) Department 4
Resolved! Client Script Populate Message if fields are empty
I have a client script that needs to add an message if all the four fields on case is empty and State is changed to close complete. The script is belowfunction onChange(control, oldValue, newValue, isLoading, isTemplate) {if (isLoading || newValue ==...
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