Resolved! How to force password reset?
I need to reset password of serviceNow users using the Password Reset. I read the overview topic in the Wiki, but I can't find the solution.Sorry my English.Wellington
Forum Posts
Resolved! return array as a consolidated string value in a business rule so i can list all found records together
scenario is i need to find all items related to my parent record and list them out in a script to create a file for them I am able to create the file fine but the lookup and return of the child records is causing me a headache this script finds them ...
Resolved! Anyone familiar with the edge_encryption_enabled attribute?
When we upgraded to Geneva, we started noticing an attribute for edge_encryption_enabled=true on some of our dictionary entries.Is anyone familiar with what this attribute is for?If you purchase Edge Encryption, is this attribute what encrypts the fi...
Resolved! My advanced reference qualifier does not return the correct number of records
Hello all, I mention my scenario in the following lines. If you could help me on that, I would be so grateful for your assistance. 1)I have a field in a record producer, called "Opened for", that makes a reference to the sys_user table. For this fiel...
Display only "Days" in a Duration field
Using a Duration field, we would like to only display "Days" rather than the OOB "Days, Minutes, Seconds". The Duration would be between a custom field called "Start Date" (date field) and the current date (today). I have tried a handful of different...
Resolved! Calculating Metrics for historical tickets
Hi All, We are creating new metric definition for different fields in Incident table. I want to understand that how can we include newly create metric for historical Incident tickets. Please advise.
Resolved! 3 day incremental reminder notification via scheduled script
Hi Everyone, I have a requirement from client to send 3 days incremental reminder notifications when the record is unattended by the respective users. For accomplishing this I have written a schedule job but unsure How I can have a increment variable...
Resolved! How to get the values of a column in MRVS?
Hi Everyone, We are using an MRVS in one of our Catalog Item. Based on what the user entered on the MRVS, a task should be generated. Question is how can I check if a column e.g. TACAS has a true value in it. If so, a task should be generated. But wh...
Resolved! How to display a HTML field on a form widget
I am trying to get a HTML field to be displayed on a custom version of the Approval Record. I have tried the following but cannot seem to get it right: HTML: <div ng-bind-html="::data.u_approval_instruction"></div> Clint Script: function($scope, $s...
Resolved! How to auto populate string field value to the reference type variable?
Hi Community, So on the catalog form I have the "software_id " reference variable which is referring to "profile_table" and I am trying to auto populate the "server_collation" string field's value which is present in the table named as "profile_Ta...
"An approval reply has failed to be processed by our system" mail to the approver
Hello Guys, We have 2 approvers for few catalog items and we have configured that in our workflow ( basically if one approves then the catalog task will be created and approval from other changes to "No longer Required" and we are sending the approva...
Hover for catalog item variable
This is one of my catalog items. i want to hover over the yellow marked field variable & it should show me paragraph. How to make a hover here ?
Get a list of all parents of a table.
My scripts need to know if a table is a decentent of another table. Not jsut parent and child. For example: Yes cmdb_ci_win_server is a decendant of cmdb_ci_hardware.No cmdb_ci_rack is not a decendant of cmdb_ci_hardware. I found the following Link...
GlideSecurityManager and ACLs
Hi all, I searched but could not see much on GlideSecurityManager and ACLs mentioned in a single context anywhere. If anyone could help me with some documentation, would be highly appreciated. Regards, Anish
Resolved! How to query a reference column with an extended column?
I have extended two base tables to add a few attributes for Configuration Compliance. One has a reference to the other. Call them compliance_test and compliance_result. compliance_result has a reference to compliance_test. I want to do query on one o...