Hi All, What is the procedure to delete the old HR cases in ServiceNow? Is there a configuration to perform the record cleanup process?Thanks in advance...
Hi All,I need to hide a variable from the MRVS from the row itself. Is that achievable ?I have a variable please_specify_the_reason inside the MRVS but this should be visible base on the another field reason_for_disposal = other ( this is select box...
Hello experts please I need a little help, I have a BR that avoids duplicate emails in the sys_user table here it is:it is working fine but I need to exclude the sys_id from the current record from the query so that it does not conflict with itself, ...
Hello, I have a catalog item that we want to conditionally display based on a related table that contains emergency records. So we want the cat item to be hidden whenever there are no active emergencies, but appear when there are active emergencies....
Hello Experts, I wish you good health . From the incident module it isn't possible to in an easy manner to determine which self-service portal form was used to that specific incident. we can not see which forms were used to create which incidents. Ho...
If user don't select check box field then abort submit button with error message in catalog item in servicenow. User should choose at least any one of these choices, if user do not select any of these checkbox then user should not able to submit requ...
what is the State flow and Life cycle of service request & service request item?
Hello, I am trying to tidy up our database due to the current size of it. I have noticed that when a scheduled report runs, the attached report is saved to the schedule record. Is there anyway in which we can stop this and can anyone assist me in ho...
How to associate a user to the location & company . In user module i dont find any option, Could you please help?
Hello Guys, I have to get the incident table records as a csv file using the rest api explorer or integration, Please guide me how to achieve the same. Thank you!
So, i have one record producer, and there is one variable on it 'Department' i want this variable to auto populate value of department from user table and it should be read only and hence i was thinking to use Default value to get this done. but, i...
Hi,Actually I can't get the value of a reference field (which refers its table itself )using Glide Record in Script include.Is it because of same table itself added as reference field?Ex.Table1name parent(reference field ->Table1.name)John Sam ...
What is the api to get the user and group association ? ( i.e sys_user_has_role contains the association between user and roles similarly is there anything for group )
Hi,I have created a Client Script to validate input information. But I would like to be able to put a Regular expression in a Script Include so that I can call the function and use it in the Client.Does anyone know how to do it and guide me.Thanks,
Hi community, I'm trying to create an email script that takes records received from a GlideRecord and shows a couple fields from the record in an email. I can get the info, but formatting script so it looks right is proving to be challenging. Here'...
