Hello,We want to clone our PROD instance into our DEV instance, and we are currently using App Engine Studio (AES) in DEV. We don't have AES installed in PROD and wanted to know if there is a way to tell ServiceNow that we want to retain our installe...
I have created a group "Problem Task" and also created a user "Problem Task User" and I have added this user to that group and assigned a "problem_task_analyst" role to "Problem Task" group.But when I imperosnated "Problem Task User" to work on Probl...
Hello Experts, There is an out of the box table extended from a task table. I am trying to override the assignment group field, but don’t see the table in the list for selection. Am I missing something? Please suggest.
I have a catalog item with 2 fields 'change request ID' and 'state of change request' . I have to fetch the state of change request based on change request ID. I have written onChange client script for this but it is not working properly. function on...
My acl script some line is not working as expected. can I check using gs.info or gs.log? or anything else
Hello everybody:When I want to use Set Component Values (Custom UI) in ATF to capture field fill data, the runtime finds that the values can be set, but then they disappear and the result is 0. What's the reason? Do any of you know? My Settings are l...
Hi, When you create a New Function Field in a report, what table are these definitions stored in? Cheers
Hi All , I have a requirement that in Change form in the related list Ui actions button 'new' and 'Edit' should not be visible in Authorize, Scheduled ,implement ,review and closed stage. Please suggest how to achieve this. In all below related li...
I need help on script underlined.I have various level of teams that needs to be send for approval. For the highlighted HMI Manger if anyone in the group can approve the request. How can I add anyone in the group can approve the request in script. If ...
Hello everyone, I got two tables.Table ATable B.there is m2m relationship between table A and B. Now if i want to change m2m table record value, how to script this?
Hi all,On my incident table we have fields to sort by Business Service, then by category, and finally by Item. (Pic 1).Item is a Dictionary Entry string with a list of multiple choices attached to it (Pic 3 & 4).I want to set two fields on my inciden...
Hi,I am working on a solution where I have a custom BA case management table and I need a related BA task table, where the assignee of the case can create related tasks and assign them out as required.I have created both M2M relation however the rela...
The name on the table that holds the value for date&time is called 'u_arrival_date'. I want to combine both separate values to one inside of 'u_arrival_date'.I wrote a script to get the values input. However, I only need date format for date (eg. 02...
I am getting the following error:"Could not save record because of a compile error: JavaScript parse error at line (14) column (24) problem = syntax error (<refname>; line 14)"Here is my code: var Search = Class.create(); Search.prototype = { in...
I am finding more frequently the need to evaluate plugins/apps that are only available on the ServiceNow Store.At this time, i do not believe we can install Store apps on a PDI - please correct me if i am wrong.Due to company restrictions it is not p...
