Hi All, I want to attach multiple attachments and I need to restrict the Maximum size to 100KB (Addition of all the attachment's size should be < 100KB if multiple attachments uploaded) How can i achieve this? @Ankur Bawiskar Any idea Ankur? Thanks i...
I would like to allow users to add variables on Catalog Item by clicking on something like [+] button as below.Could someone please let me know how to implement this function on the Catalog Items/Record Producers? Best Regards,Aki
How the parent assignment group can see the cases of child assignment group for example: if we have 'Pay & Benefits Group' as a parent group which need to have access to view child group 'Pay group' and 'Benefits group ' Cases
Hi All, I'm Trying to send a soap request to 3rd party system with content-type = application/soap+xml, but in response getting error code as 400 with message payload logging not supported for unknow content -type. PFB snips
Hello everybody,I posted something similar on another thread (that was not answered), now what I am looking for is more a brainstorm regarding a question:As I said, there are some requirements regarding Incident SLAs and the groups involved on the so...
Hi Experts,Good Day! I am creating a new catalog item, in that i have created a variable reference type which is Requested for and it fetches the user full name.The catalog item has other variables like first name , last name, em...
How can I call UI macros from client scripts?When I call UI Macro, I get a console error.I want to call it from a client script, not a catalog client script.
Hi community, I'm creating an incident using rest API by integrating servicenow with hackerone, I was able to map few fields but few fields like assignment group and configuration item needs to be hard coded can some one please help me get this wowk ...
Hi,How to write a script so that when an approver approves the request, the comments or worknotes of the table should be populated with the info that "The request has been approved by xyz user"?In the change request table, we have a field 'test' that...
Based on what all things I should decide whether to go for REST Integration or JDBC integration?
I have tried the following method but it does not work. var databaseView = 'x_xxxxxxxxxxxxxx'; var databaseViewRecords = new GlideRecord(databaseView); databaseViewRecords.query(); var rows = databaseViewRecords.getRowCount(); var list = []; for (v...
We have a requirement in which user will fill values in category and subcategory variable present in catalog form.We will check the value filled by user for category and subcategory with the assignment data lookup table(Note Assignment data lookup ta...
We're trying to do some cleanup on cmn_location, mostly to remove duplicates. Given a batch of locations considered duplicates of each other, for each row, I want to identify all references to that row, so I can determine which one to keep and which ...
How to exclude records from Incident SLA table report following Tag filter. Incident SLA Tables don't have Tags, but Task /Incident tables have tags as you can see in the attached screenshot.
I'd like to have a mandatory unique ID for each CI, but Service-Now seems to allow duplicates of both the name and the asset tag. Additionally I'd like for that Unique ID to be automatically entered by Service-Now when a CI is created. The name shoul...
