I want to add the country in the INCIDENT form reference to the user's location.However, the country code on the user form is not complete. I tried to to configure the dictionary to reference "core country" but I get the error below:
Hi, I need to create a new form button on the incident table named 'open chat'. This button will be available only if the login user's email starts with the letter 't'. When clicking on the button, needs to redirect to this url:https://hi.services/d...
HiI have this button on the service portal page, on clicking this we need to save data and need to refresh/reload the page.Tried location.reload(true) but not working as it is not validating the fields and reloading the page. Need some help regarding...
Hi All,We recently upgraded our instance to Tokyo.Post upgrade when we try to right the "Script include" and save it then we're getting the below error. Advance thanks.
Hi, we are getting from a REST api data into a custom table with multiple fields. after that we are using a transform map in order to move the data from the custom table to sys_user table. One of the fields from the custom source table is giving the...
have a Query in Service Operations Workspace:I need the “Reassign” button should be visible in the form header in SOW. how to do this ?
Hi Everyone, I am having issue with CSM configurable workspace landing home page. 1. It should look like this: 2. But it is looking like this: Can anyone explain me the scenario, why it is happening like this. CC: @Ankur Bawiskar @kamlesh kjmar Than...
Hello All, I want to hide some components in UI builder, based on the selection of radio button options.If option A is selected, some components should get hide and some should be get displayed.Please suggest your ideas.Thanks in advance. Regards,K...
I need to provide a list of impacts for not using an OOB role, itil in this case. What is the easiest way to demonstrate where this role is used?
Hello Experts,I have created one update set after that i change logo of my PDI .so that logo image is captured in update set.after that i move that update set to another instance and commit that update set.but that did not appear after why this happe...
Hi,Is there any way to give the temporary admin access for an ITIL user profile for 2 weeks time period, after two weeks it should automatically reset to the ITIL role.Note: we are using AD integration for user profile creation or update or delete. I...
Hello, We are currently using a content item to display an item on the 'sp' portal that opens a catalog item on a different portal named 'iam'. In San Diego, the workaround solution was working perfectly. The users clicked on the content item, and th...
Hi All,I created a Servicenow Mapping Report /Dashboard and we are moving to PROD by next week.Not sure how to share with all ITIL users.I already restricted dashboard to ITIL UsersBut still when I Impersonate as ITIL User in TEST Instance they cann...
To grant a group the permission to create, modify, delete and view CIs, do I need to add a role to the group or do I have to modify the ACls?
Script include to return CI number and support group manager name. But it is not returning value var applicationIDPopulation = Class.create();applicationIDPopulation.prototype = Object.extendsObject(AbstractAjaxProcessor, {getApplicationDetails: func...
