hi, i have 1 field which is a single line text, now i want to convert the value of that field to lower-case so i used .toLowerCase() and toLowerCase.toString() methods but am getting values as undefined . how to resolve this?
Hi All, I have a requirement, If Opened by user is part of an Assignment Group then a responded checkbox should be default checked. I thought to using OnChange() client script using GlideAjax . Can anyone help me how to do it?
Hi, I am new to coding. Please show me what I need to do with my script to change a value for Company Field which is read-only in Task [task] Table? var gr = new GlideRecord('wm_task’); gr.addQuery('sys_id', '047e9966db4993449af93c9b7c9619ac'); gr....
Hi, i am doing a rest integration with two servicenow instances for incident module and i am getting below error for response when REST service is initiating the call. {"error":{"message":"Exception while reading request","detail":"Cannot decode: jav...
Hi, I was wondering how to set the "Assigned To" variable in a catalog task from a reference field (sys_user). In my workflow, I currently have this: The user is supposed to select the variable within the catalog task. When the user has selected the...
Hello, Is it possible to create a second Activities(filtered) formatter that is independent from the Out of Box entry? I have created a new one with a new name on the Incident table, but when I configure activities on this, it also changes the activi...
I have a catalog item request form and for the user I am using a lookup Select Box from the sys_user table so my lookup value can be a specific value that I populated in the table and the label field to be user_name. I want it so it automatically p...
Hello, I wish to add a Dynamic Filter to all the date fields of the Incident table and have it selectable from the condition builder while building queries on the Incident table. Ex: Created, Opened, Resolved, Closed. I have created a dynamic filter ...
Greetings Community,I have a recent requirement to make surveys more friendly and appealing to increase response rates, and by this, one example is to add pictures (i.e. smiley faces) and possibly embed surveys in emails to send the response to Servi...
Looking for some help,I need to use native jQuery scripts on my custom application forms.I created sys_property glide.script.block.client.globals and set it to false as shown in the screenshot below.But I still see the error (TypeError: $ is not a fu...
We have a need to update the RITM Due Date after a SCTASK is closed(there is a date variable that is selected on this task). Once the date/time variable is selected, the task is closed, and we want the RITM Due Date to match the variable date/time s...
I two custom tables for eg u_doc_rev_task and u_doc_rev_task_comm. I created a relationship that queries from u_doc_rev_task_comm which applies to the table u_doc_rev_task_comm. Added the relationship as an embedded list to the form. I dont see the +...
Hi All, I am writing ATF for major incident. When I write step to click on Promote to Major Incident ui action, a UI page opens up (shared in screenshot). In test steps , I set field values and then write step as Click on modal button but getting fai...
Hello everyone, Hope you are doing good! Here came a situation where we have a scripted rest api wherein a third party system creates records in the ServiceNow instance. But the third party system sends the data rapidly and the scripted rest api isn'...
Hi All, I created a variable with label type and wrote a catalog client script to make it bold and color. It is not working on portal, I get error "there is a javascript error in your browser console" on portal function onLoad() { var text = $j("labe...