Resolved! Display info message on CSM Portal
How to display info message with CASE number after CASE submission.
Forum Posts
Resolved! Where can I find API / Object Reference Documentation?
I'm just starting out with scripting (advanced section of a task) and they give the example of: task.short_description = current.short_Description; I'm asuming short_description is a property of the task object? Question 1: Where is the documentation...
Trigger subflow from Data Source/Transform Map
I have created a Custom (Load by Script) data source with the following script:(function loadData(import_set_table, data_source, import_log, last_success_import_time) { try { var currentDate = new GlideDateTime(); //Get today's date/tim...
Resolved! Create Report with Dynamic Filter Dates
Hello Community, I need your help with the following: I want to create a report that will help me filter the change request records in a current (specific) week. For example in Change Request, I want the records with Planned Start Date from Wednesday...
Resolved! How can I add a day to GlideDateTime object in scoped app?
In global scope, I could something like the following: new GlideDateTime().addDaysLocalTime(1)However, this doesn't work in a scoped app. And, as far as I can tell, GlideDateTime makes it very difficult to set an accurate date/time value from a...
Approvals should no longer be required when one is approved/rejected
Hi all, Currently, there is a setup in our system by which in the incident record when conditions are met, group approval record (sysapproval_group) will be created and from the OOB business rule "SNC - Create user approvals for group", this group ap...
Resolved! Flow Designer Question - XML Export
Is there any way to export a Flow Designer code to XML and then be able to restore it without using an update set. Education will be appreciated. Luis
UI Script for portal redirect based on role not working
I have this UI script (function() {var isInternal = g_user.hasRole('snc_internal', true);if(!isInternal) {var loc = window.location;//var oldUrl = loc.protocol + "//" + loc.host + loc.pathname + loc.search + loc.hash;var newUrl = loc.protocol + "//" ...
Info Message not Dissapearing
How should I remove the info message from the portal once I call it from the spUTIL in client script, tried many ways, the latest is at the bottom. I dont want to do it through Backend, only frontend. Is there any way to add a timer on infomessage s...
Apply a PDF page header footer template to a report
Greetings,Newbie here, trying to figure out how to "Apply a PDF page header footer template to a report".Article below does not quite explain it.https://docs.servicenow.com/bundle/tokyo-now-intelligence/page/use/reporting/concept/c_PDFPageHeaderFoote...
Resolved! How to show Business elapsed time in incident table report?
1) I have created reference field in incident table. name- u_business_durationreferencing task_sla table2) created BR on task_sla table with when-after insert , update (also tried before-after update)script:(function executeRule(current, previous /*n...
Update function in OOB read only script include
I would like to deactivate comments made by system when group approvals are approved or rejected. Found the code in SI "ChangePolicyApprovalActivitySNC" called in function "_refreshGroupApprovalState" . I found another extension SI ChangePolicyApprov...
Resolved! How to pass results from one query to use in another query
Hello Developers, I am trying to retrieve the sysid from some user generated events from the syslog table. Get the message from the syslog table, slice the string and only return the value I need which is the sysid value. Use the sysid values and que...
World Clock widget issue.
I am trying to add World clock to contents pane. But getting 'Page not found' error. Can you please guide.
How do we connect tags between objects in the CMDB
We are tagging Applications w various software dependencies.We want the servers that are downstream from those applications to be able to inherit those tags. Example:A custom application has a tag of "SQL"That application has a server, which we want ...
