Resolved! Is there a way to limit the catalogs by role?
hello.I want to limit the catalogs that can be viewed by user's role.Is there a way to limit the catalogs by role?
Forum Posts
REST API Call
All,I'm trying to pull data from the sys_audit table using the table API. How do I setup the ACL to allow the rest api user to read this table.https://server.service-now.com/api/now/table/sys_audit?sysparm_query=sys_created_on%3C2017-07-11+22%3A12%3A...
Resolved! Can't get values from object
Hello Experts,I've created VirtualAgent main topic where I call topic block that performes survey. I'm trying to get answers from survey to use them in main topic. I managed to get object with answers and display it in the message but I have dificult...
Resolved! Can we run SQL update queries in data sources
We have a requirement of bi-directional integration between SQL database and Servicenow CMDB. Can we run update queries in servicenow data source so that the scheduled load can update the data in SQL DB? If not, what would be the preferable way to ru...
Resolved! Paste Formatting Options dialog box
Hi all,When i paste a text or pictures in the HTML field inside incident i get a popup box "Paste Formatting Options dialog box" I want to remove the popup-box, and the formatting options will always be "Remove Formatting".
How do I use SQL to query ServiceNow?
Is there a place I can write SQL in ServiceNow to query the tables? You would think there would at least be a command line interface to my MySQL backend right?
Resolved! incident_metric table integration
Hi Team, We are currently working on a integration project where a read access to be provided on incident_metric table(View). This view has around 10 Million records as of now. The data will be pushed to a database where the data is been used by a XY...
Portal Client Scrip reading server value as undefined
I've been playing around with our portal for a bit and have gotten a bit stuck on something that looks like it should be simple but I think there is some kind of security thing blocking this. Context I am building a page with multiple tabs and embedd...
How to add Embedded List to Form Layout / Form Design
These are Contract form layout(attachments), but only one of the two instances I'm using shows the 'Asset Covered -> Like-kind returned asset' , and one is not visible. Is there a way to add 'Asset Covered -> Like-kind returned asset(Embedded List)'...
Resolved! Automatically refresh list on field value changed
Hi All, I have a list which can be edited via list editor. Editing a field triggers business rules which change the values of other fields in the list. Everything works fine but the changes made by business rule will only be displayed after user refr...
Resolved! How to pass an error from a subflow to a main flow
I am searching for a method to stop a main flow from further exections in case a subflow arrives at a certain step. I don't really want to create the overhead of returning a status code and checking it via if statement in the main flow. Is there any ...
ITIL role access and responsibilities for Task table
hi , We have table "x_snc_catering_request" which is extended from from "task" table. this table contains request (from service portal) and assigns to a group "catering support". but member of this group are not able to see all columns of "x_snc_...
Resolved! how do you get and print all IP Address in a range eg 192.168.1.1 - 192.168.1.255?
Hi all, I have a need to print all the IP Address within a range, so if the range is eg 192.168.1.1 - 192.168.1.255 i need everything in between. 192.168.1.1 192.168.1.2 192.168.1.3 and so on. has anyone done this before?
Need help on on-Call Scheduling /Notify / Twillio setup
Hi All, We are new to Service Now and trying to integrate Service Now On-Call scheduling with Notify and Twillio for voice call to On call person, We have completed all the basic setup like , On - Call scheduling , Notify Plugin and also we have Twi...
How to show dynamic choices based off dependent value in record producer.
Hello Community, I'm currently creating a separate record producer for a separate part of the business to submit tickets. On this form, I have a record reference dropdown with specific items they are having issues with (field: Item (u_item) and eleme...
