We have a Catalog Item that has a Multi-Row Variable Set. We have a request that was submitted that we cannot do with, it says that there is a script error. We can see the values on the RITM but cannot update the RITM at all because of the script e...
Hi, I keep the 'delegated developer' role and the 'user admin' role. I want to prepare a reference type item in the table, but I can't select a 'sys_user' or 'cmn_department' table. How can I make a choice? Best Regards,
Hi Team,I am creating a flow designer flow which uses flow variables. we can set flow variables and use those in flow designer script.eg var flowvar=fd_data.flow_var.flowvar1;But how can we pass flow variable from outside flow designer.For eg. we can...
Hello,I currently have a reference field that pulls information from a table - as you can see below there are multiple entries for A053501, but the second and third columns of this table will have differing information (This is fine). When a user se...
Currently when you import excel file even it contains/gives error while importing data it imports data. It should not import any record and show warning/error message
Hi All, There is a notification on the approval table which gets triggered every time a record is inserted into the approval table, however, we have a requirement that we need to cc a user XYZ in all the approval notifications. Please suggest.
Hello, I am working on writing ATF test cases where one of the step is to hit inbound rest api which will create Request in sc_request table. I am getting response in json format which includes request number. I want to parse the response to separate...
Hi, I have to backout few update sets.They are in batch. So, i first backed out the parent update set and it resulted into errors as below : "This version will not be backed out because the system has decided that this it is not safe to do so. This i...
Hey all, Simple query here, is there a way to create a custom loading/progress bar? (Same style as Commit Update Set) Preferably I'd also like to trigger the % increases in my own script as well.
Hi Everyone, I am trying to do full text search from ServiceNow to Box and I heve two questions about this topic. 1. When I saw the docs about Box spoke, it says this spoke can search files and folders across the Box content. Is there anyone who kn...
I have a user I'd like to give the knowledge manager role to. The knowledge manager role contains the itil role, which this user does not need to have. I know how to remove this, but I was curious if there were a reason for this that I am missing. Fu...
Hi I need a requirement to create custom SLA on our custom table, which not extends any base table. please suggest. Thanks and Regards Pradeep Sharma
Hi Team, I am having a requirement to create an excel file and attach it to the specific record in a table. I need to store the output of the excel file that user have attached to the record and submitted that record. For that purpose, i wanted to cr...
Hi, Is it a good approach to add approver_user role to the users record via a Business rule, if an approval has triggered for him/her. Trying this way, but not sure if approach is correct or not. Problem: Users are using ServiceNow mobile app to...
I have a requirement in one of use case, where I need to create a variable of file attachment type in service portal form page. so from there I can upload multiple files at a time. I knows, attachment variable accept only attachment at a time. but I ...
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