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Transform Map - Reject choice action

We have LDAP feed coming from AD and would like to stop the location feed on the User table so I updated the value on the transform map-->Field maps-->Choice action to Reject and updated location of the few users on AD side for testing the records.Bu...

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Pintu2 by Tera Expert
  • 2631 Views
  • 2 replies
  • 0 helpfuls

Meaning of update number in history

Hi Developers,Can any help me to understand the meaning of update number in history.if we open any item under Business service if we go the history and select Line, i can see some updates and has value -1 in the update number field,can any body help ...

Inbound action using current

Hello all I am trying to set an inbound action to stop updating a case when the case is closed. I have read various forum posts and believe that I have this setup right, however every time the reply comes into the instance I am receiving.  "Update HR...

Mark118 by Tera Contributor
  • 1903 Views
  • 4 replies
  • 0 helpfuls

Show users list in portal with search option

Hi Team , We have a requirement to show list of users (changes based on logged in user profile) in portal and allow users to search within the list. We also would like to redirect to user profile when they click any user record on the list. Do we hav...

Feddy by Kilo Sage
  • 1526 Views
  • 7 replies
  • 0 helpfuls

Resolved! Reference Qualifier based on previous field

I am trying to figure out how to create an encoded query string for a reference qualifier or see if I have to possibly script this.   I have a request form which the first variable which is a lookup select references the sys_user table based on the u...

gm01 by Kilo Explorer
  • 13726 Views
  • 14 replies
  • 6 helpfuls

Disable Standard Knowledge Article Template in Workspace

Hi, I wanted to remove the standard option from the select article template in the workspace.   I have already disable the "Standard" from the "Article Template Selector" and I have already use this article to remove all standard from article templat...

Rad4 by Tera Expert
  • 1022 Views
  • 3 replies
  • 0 helpfuls

Resolved! Pass variable value to json object

Hi,I am trying to pass a variable into a json but unfortunatly the output is empty.If I take this exemple// Creating the object to later be JSON encoded var json = {"opened_by":"62826bf03710200044e0bfc8bcbe5df1","requested_for": newReferent,"departme...

Elena10 by Tera Contributor
  • 12734 Views
  • 2 replies
  • 4 helpfuls

How generate QR code on ServiceNow

Hi guys, How Can I generate a qrcode on ServiceNow? I must import a specific library? On custom table I would create a field image that contains QR code image to scan record information on mobile device. Thanks.

GaetanoD by ServiceNow Employee
  • 11844 Views
  • 9 replies
  • 3 helpfuls