Hi All, We have custom application, there are 5 groups : In group form , there is two fields with the name Manager and Backup Manager. Issue is : we have assigned two users for both Manager and Backup Manager to the same groups and same roles but th...
Good day All, I would like to get a notification when the Duplicate Algo administration remains switched off for more than 1 hour. The notification should be sent to all the users having the 'Duplicate Algo Administration'. automatic notification af...
Hello all, Is it possible to create 2 columns on a service catalog form? Thanks Pranav
Hi all, I've got a variable value in the client script of a service portal widget. The value is actually defined in the server script first, and then I have it passing to the client where I was using it in a addInfoMessage. I now want to use the va...
Hi all, A recent feature/request has been dropped on me and I need some guidance on the matter. The request is to have a modal appear when the page loads and for it to contain all of the users information from the platform view, such as name, room nu...
Hello,When I try to install MID Server on mac OS I got following error. I checked Java, it looked fine. I am in Jakarta release2017/08/15 13:37:05 | The value of wrapper.java.command does not appear to be a java binary.2017/08/15 13:37:05 | The use o...
I want to be able to generate URLs for use outside of ServiceNow which link to specific records by number. For example I can link to /incident.do?sysparm_query=number=INC1000 for an Incident but that URL won't work if the record is a RITM or CHG. For...
Hi, The below script is not working properly. In my script i want to add query with "AND" condition to check multiple fields like When state is 6,7,8u_is_planned = UnplannedService Offering = Offername If all the conditions are satisfied only then i...
Hi Everyone, One of our ITIL User want to define some template on Incident Form but because of the ACL defined OOB "incident.*" with Description as "No incident fields can be saved as a template unless an override for that field is provided" he can't...
Hi Guys, I am trying to get a sys_user record. When I request the user record from admin it works. When I try to do the same thing it doesn't get. I am running GlideRecord from BusinessRule. Any help is appreciated. Regards Yusuf
I want to know the procedure to add a REST action using OAuth to connect to any API i.e. the SalesForce API or Google Contacts API ( in Flow Designer).
How below code is helping to ACL to work. ACL : Incident.state :- var transaction = GlideTransaction.get();answer = (transaction.getRequestParameter("incident.state") == "6" && transaction.getRequestParameter("sys_original.incident.state") != "6") ...
Hi, I am setting up oauth on an instance, and have created a refresh token. The documentation says that the refresh token expires in 100 days by default, and I can change it on the console. However, I would like the token to never expire. Is there...
Hi, How do I change the Order of topics displayed when user clicks on "See All Topics" button is clicked in the VA window? Thanks
I'm looking to cast a GlideRecord object into a child class. What I'm trying to do is fill in a form with a field on cmdb_ci_hardware but I have to do the searching from cmdb_ci. For example, say that there is a custom field on cmdb_ci_hardware calle...
