hey all, struggling to find the right script logic to do the following: I've got a list collector type field on a form. I need to build a filter so that only active groups of a certain type, that a user ("requested_for" field) is NOT already a membe...
Hello I have a Requirement were on the catalog item we have a field call "product_user " up on request in the work flow we need to write a if condition to check if the user is among any mentioned 6 groups , if yes then it should go for an approval fo...
Hi Everybody, I´m getting an error message when i try to use GlideImportSetLoader: Javascript compiler exception: Can't find method com.glide.system_import_set.ImportSetLoader.getImportSetGr(string). (null.null.script; line 2) in: var loader = new Gl...
In SN's Learning Path "New to ServiceNow" > Module "Server Side Scripting" > Lesson "Exercise: Create a Business Rule", at the bottom of the page, the exercise provides this code: Shouldn't if(today.compareTo(istoday)==1) be used instead of if(toda...
Hello, I would like to capture the last work note or comment on a task. My business would like to use these fields for reporting purposes. I currently have a business rule setup to capture those fields by using the code below. This is an after Busin...
Code Written in Scripted REST Resource (function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { return 'xyz';})(request, response); response in web browser in Xml <response> <result>"yogi"</result> </response> How to ge...
I want to check if there are duplicate entries for 'asset tag' on asset table? there are more than 3000 records? is there a way to check that?
HI, I have a BR which runs on CHG table and prevents a CHG record to get updated its state if that CHG's tasks are open. The BR also throws an error message stating the same. See below code which runs fine. I am working on another script (for example...
Business Need: I want a user to create a catalog request, and on one of the fields on the request they are to enter a url. Then, once the request has been submitted, the url that they entered will be clickable on the request and in list view. I have...
I began an attempt to create a catalog item from start to finish using the automated test framework. I wanted to provide my pain points and fixes in case any other user decides to delve into this and improves upon my findings.I used a catalog item th...
I wrote data lookup definition to auto populate Assignment Group based on the value of category in my incident form.I also want to change value of Assignment Group manually. But when I save the form after changing the value of Assignment Group, its v...
Hi everybody, I want to pass an own ID while checking out my cart. That ID should be saved in my request table. I have an customer asset, that is shown on a page in serviceportal. I have an inventory action on that customer asset -> for example "Reti...
We received a request to create 2 new email address: These email addresses will need to redirect to Service Now and then to the perspective assignment groups. Any help please how o achieve this? Anything sent to the email addresses will need to be a...
Does anyone know of a way to create a 'ticket' on a scheduled basis, based on a Calendar? Has someone done this? Or do I have the pleasure of creating it? Thanks, Dave
We have an onChange client script to validate the end date is not before the start date. However, that only works if you fill in the start date first. I also need a validation for the same scenario (end date after start date) if the end date is fille...