I'm running into a problem that doesn't make sense to me. I have two tables, one of which references the other. If I 'Show List' on the first one, filtering by setting the value for the reference to a known value and one other field, I get three reco...
Hi guys, I wanna make changes to current.project field only when the field is empty. Please check my last nested if statment and tell me what am I doing wrong. Currently my code updates current.project field even if there is a value in the field. (fu...
Hi, I am trying to switch to a new git branch in ServiceNow studio and I am getting the following error The repo cannot be accessed. Check URL, username, and password, and confirm user has read, write, and create branch access I am using a PAT(Person...
Hi All/ @Mohith Devatte / @Ankur Bawiskar , Once parent case is closed complete child case also be complete.Parent case is (sn_hr_core_case_global_mobility) and child 2 cases are the table (sn_hr_core_benefits). both tables have parent and child rel...
I need a good way to generate a list of users who fall into a particular user criteria. I know you can see the reverse of this, like see the different user criteria a user, or group, or location belongs to. Can anyone think of a good way to do this?
Can someone please let me know how can we show Requests, RITM and SCTASKs associated to a particular cataalog item to a particular group. We have written the below code in Business rule(run before query) but it is only hiding the list of RITM numbers...
I'm struggeling with some RegEx to filter out values from a text-file. RegEx is used in a custom pattern I've created, but I can't get it to match in the pattern. I've tried it on RegEx101 but I can't get it to match in the pattern.. Anyone here that...
Hello all, I want to create before update BR on incident when a new comment is added checks if user belongs to the Assignment group, if yes then set the field value. I come up with the below script but its not working. Any help? Thank you Condition...
Hi there, I'm trying to test ServiceNow Remote Instance Spoke in a PDI but can't find a way to install or activate the plugin. I'm following this guide here: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0951925 And trying t...
Hi guys and girls .. I have a workflow, that requests approval, and then creates a catalog task if approval is granted. But i have been asked to include more functionality .. Basically, if the first approver approves, but then decides that this also ...
Hello all, I wanted to remove the image paste entry shown in activity , so i try to use the configure available fields, as below. But i have error not able to save after deselect the "attachment" , Please share how to resolve this, Thank you. But i...
Hi All, I had a requirement where , if the priority if the incident changes to p1 or p2 , then the incident should automatically proposed as Major incident . The functionality is working fine, but not working when assigned_to field is populated.Not...
Hi, I created 2 custom tables (u_sint_requests & u_sint_impact_analysis). There is a list field (u_Impacted_functions) in the u_sint_requests table that references the departments table (cmn_deparment). In the u_sint_impact_analysis table, there is a...
Hi Community, I want to edit the Service Catalog categories. Basically, I want to modify the way it looks and add different section/category there. I wish to add one more section here, but when I add it it's only visible to me and not other users. ...
Our team created a user group called HR Specialists that have the following roles: sn_hr_core.user_admin_litesn_hr_core.basicapprover_usersn_hr_sp.hrsp_employeesn_hr_core.hrsm_employee We also have a Business rule that triggers AFTER insert on the HR...
