Hi All, I have requirement of Calculating Risk based on 2 set of questionnaire example 5 questionnaire related to risk and risk should get calculated and another set of questions based on which impact should get calculated and based on these result...
Hi, User has report_admin, report_group role and unable to add some groups to the report.When selected on share -> Groups-> search icon only some groups are visible. It has error number of rows removed from this list by security constraints : 2 Which...
I am not able to add more than 12 fields in a single form layout section in the playbook. If 12 fields are added in the form, the playbook section opens and shows the fields to the user to fill with mark as complete and update buttons but if I add mo...
We have a OOB notification 'ShareMeetingNotes' to sent email 'Meeting Notes - TJX Daily CAB' to the attendees after the cab meeting was completed. Event used in the notification - sn_change_cab.shareMeetingNotesWho will receive "Event parm 1 contains...
Gathering employee feedback through internal surveys is crucial. But maximising response rates can be a challenge. This article explores how instant messaging (IM) (Microsoft Teams) can be a powerful tool for boosting survey participation than tradit...
ServiceNow UI Action – How to auto-send prompt to Microsoft Teams Copilot agent instead of manual paste Hi Experts,We have implemented a UI Action on the Change Request form in ServiceNow to launch a Microsoft Teams Copilot agent (Change Quality Advi...
Hi I have been using the below script in the Toggle scripting for variable, in order to convert the attached image to base64 and send it via payload. var attachSysId = fd_data._1__get_catalog_variables.attachment_1; if (!attachSysId) { return ''...
Hi,When I search any case number(anything related to CSM/FSM) on the "CSM/FSM Configurable Workspace search" it is opening a new tab in the browser and navigating to the home page. But I need the OOB functionality. Please help me on fixing this issue...
when user select an assignment group and location on an incident the configration item field should automatically populate with CI that belong to the selected assignment group and location.i need some logic or answer i tried but is not working
When a particular user tries to save the catalog task after changing the state, they are getting an error. However, when I try the same as an admin, it works without any issues. Is anyone else facing this problem?
Hi @everyone,I need to integrate servicenow with azure AI chatbot. I am new to integration can someone help me with this requirement, like what steps i should follow.1. Whenever an incident is submitted for Category/Subarea (Engineering Tools and App...
Hello everyone, We have a requirement to highlight certain cell values that are empty in a given table: The requirement is that we want the workflow cells to have a background color of red when it is empty in the Workspace view. I see that something...
Hello Everyone, In service Catalog form one field called Requested for, in that first name should be current logged in User, remaining names should show in alphabetical order.ex: if current logged in user is Admin then that field should look likeSyst...
I've been trying to get a re-direct on catalog item submit to work in our current London environment. We want the next page after submit to be the RITM; NOT the Request. We are a 1:1 environment here. I've tried several approaches, including one tha...
Hi There, Recently I attended interview for ServiceNow Developer and the question which I faced are:1. Set Incidents as inactive if Problem is closed.2. Types of Business Rule and explain each.3. Types of Client Script and explain each.4. What is Gli...
