I am completely new to Configurable Workspace and our team is currently using the OOTB HR Agent Workspace. For a specific HR Service (Corrective Actions), after a user submits a case, there is a related list called Corrections that pops up that allo...
Hello Community,I am getting the below error , while checking the flow executions in Flow Designer.What does the below error mean and how to resolve it?class com.snc.process_flow.engine.serialization.GRProxy$1 cannot be cast to class java.lang.String...
Hello! I'm trying to loop through a group and capture all email addresses of the people in that group. Here is what I've done that is not working: 1. Create a flow variable: u_approval_members (WORKING)2. Use "Lookup Records" to loop through all mem...
what is global business rule and can it called in different scope application then what is difference between global business rule and business rule ?
Is there a way to show which flow each action is triggering? Ex. If I have a flow titled 'Test' which uses an action titled 'Connection', I would see 'Connection' as the Artifact Name and would like to see which flows, 'Test' included, are utilizing...
Hi All, Currently I am working on a requirement where a catalog item is being initiated via Jira. My task is to push back the details of the draft version to Jira when anyone clicks on 'Save as a draft' button. So that for the same record no one shou...
Hi All,Kindly let me know how can I fix this issue.we have Total 17 Lakhs records in Incident table.must check current incident has Task record ot not. if current incident has task and it assigned on my name them must allow me to access to Incident r...
Hi everyone,I'm looking for help from the community regarding an issue I'm experiencing. I've created a new Software table to track custom software, and I'm using a List Control variable to display the data. However, when an end user without any assi...
Hello Folks I was checking to see if there was an option to configure CSM workspace URL for a record to open via the case number and not sys_id.Earlier in non workspace env , the URL could have been altered via sysparm to include number.Is there a si...
How to migrate historical JIRA tickets to Servicenow, along with all of JIRA comments and attachments and all its data.My plan is to create a snow catalog so that users will be able to create issues directly in Servicenow. And maybe i will be creatin...
We have a developer writing code for a Python/Flask web application. This web app talks to the ServiceNow API to query records from the security incident SNOW table. One of the fields in the query is that the parent_security_incident field should be ...
[Yokohama]I've got a UI page in the global scope, and I'd really like to use optional chaining in the HTML evaluate tags. Regardless whether that's supported, the toggle at the top of the form "Turn on ECMAScript 2021 (ES12) mode" always flips back t...
Hi all, i have created one list type field on change form, and reference table is change only. In search i can see all change numbers and can select multiple change numbers, but after saving the form only one change numbers is stored in that field. I...
Good afternoon! I have been working the last month or so on trying to configure the Digital Signature with a CAC to work within a Document Template/PDF template. So far I have not had any luck. I can see from the community that there isn't much info...
Hi,We assigned the image_admin role to the knowledge role. As a result, users who already had the knowledge role inherited the image_admin role.Later, we removed the image_admin role from the knowledge role. While the image_admin role was correctly r...
