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Not able to create a new record in UX List Category table.

I'm not able to create a new record in UX List Category table [sys_ux_list_category table]. I'm able to see the NEW button on the list view, but once I click a new record form opens but all the fields are readonly. I used Debug Security rules to chec...

Screenshot 2025-07-02 at 10.45.21 AM.png Screenshot 2025-07-02 at 10.46.45 AM.png
Community Alums by Community Alums  
  • 920 Views
  • 8 replies
  • 0 helpfuls

Annotation boxes too long, how can I shorten them?

I have several annotation fields where the box of the annotation field spans the whole page or just half the page.   I would like to limit/specify the size (and position) of the annotation field to align with the text box of the actual field to which...

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donb_ by Kilo Expert
  • 3357 Views
  • 7 replies
  • 1 helpfuls

A Business calender for Scheduling IT maintenance

hi @allcan anyone help me to solve this below scenario *A business calendar should be configured for scheduling IT maintenance activities. The calendar should take into account working hours and holidays, ensuring that maintenance activities are sche...

How to make end users / snc_internal users see RITMs??

Sometimes, when we send emails for approvals to directors or managers, they end up with the snc_internal role. Despite providing the RITM number appended with a link, they cannot navigate the RITM using the link as they don't have access. Is there an...

Exposing Agentic AI to End Users

Hello ServiceNow Community,I am exploring the possibility of exposing Agentic AI to end users. Can anyone share insights on whether it’s feasible to make Agentic AI accessible to end users within ServiceNow? If so, what channels or methods can be uti...

NisargaY by Tera Contributor
  • 1885 Views
  • 7 replies
  • 0 helpfuls

Resolved! Virtual Agent Topic Block

When i am making a topic and duplicating a "Create Incident" topic block and using it in my topic. I have a caller field in incident form which i want to populate. How would i do that. It is not picking up my caller in any format no matter i use inpu...

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cannot create Declarative Action (DA) using SN Studio

whem tryng to create a DA  using an existing one , the new page does not show table and fields values. When tryng to create it from "add file" from the Studio Menu, the form cannot commit becasue it seems to miss a "model Type" field wich is actually...

MID Server Issue - Service is running

Hey all,I am really hoping someone has experinced this issue and figured out a fix.  I am reinstalling MID Servers and on one server, I keep getting this message: C:\MID Servers\Ballad DEV\agent>start.batwrapperm | Unable to install the ServiceNow MI...

Error Found in ServiceNow University

Hello Team,I have completed all the course modules in my learning playlist, but the course status still shows as "Incomplete", even though my progress is fully updated. Please refer to the attached screenshot for reference.I would appreciate it if so...

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NPAVAN by Tera Contributor
  • 526 Views
  • 2 replies
  • 0 helpfuls