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Disable @mention in activity steam

I tried to follow How to Disable Activity Stream Mentions in Helsinki but is is not working for me. As soon as you type in the @ symbol in work notes or comments it is still querying the users table. I used log statements and I can see that is is goi...

Unable to write to Attachment table from scoped application

I have a catalog item that allows users to attach a file when submitting their request.  The record producer script then needs to update the table_name and table_sys_id for that attachment record.  When this happens, the user receives the following t...

Nichole L by Tera Contributor
  • 726 Views
  • 3 replies
  • 0 helpfuls

Not Able To Edit a Scoped Property in Global

Hi, I got an Issue, I had Created a Property in "Customer Service", and it is used in many scripts, and I had created an after insert Business Rule in "customer service" in which i am Setting the value of that Property in Business rule. Now when I ch...

Outbound integration

We are facing issue in outbound integration. We send request to third party platform when form submits then it send multiple request to server. In logs, these multiple requests are showing. What is this issue ? Why multiple request are going from Ser...

RR-1 by Tera Contributor
  • 235 Views
  • 1 replies
  • 0 helpfuls

Resolved! Analyze UI action to show related Problem tickets

Hello All, I’ve added an 'Analyze' button to the Problem record form.When clicked on that button, I want it to display all other Problem records whose short description or description contains keywords similar to those in the current Problem record. ...

sattar3 by Tera Contributor
  • 781 Views
  • 6 replies
  • 2 helpfuls

Account Recovery is not able to enable

Hi I am not getting the option to enable the Account recovery checkboxand also Missing Step 2 and Step 3  how to bring that checkbox  Version - Tokyo  

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Saib1 by Tera Guru
  • 1941 Views
  • 3 replies
  • 0 helpfuls

A few UI Builder Calendar questions

Hello, In the past few days I've been working on a simple application using the calendar component with the goal of making a easy to use interface for employees to tell when they will be at the office.  So far, I've been able to bind my table to the ...

calendar_month_view.png calendar_week_view.png
francoisl by Tera Contributor
  • 529 Views
  • 3 replies
  • 1 helpfuls

Resolved! List View Modifications

Hi i have a service catalog which has a variable Request type, now i need that variable to display the text rather than the value while being displayed in list view also when i edit the list view it should pop up a reference to the variable text how ...

Abdul by Tera Contributor
  • 801 Views
  • 9 replies
  • 0 helpfuls