Show specific count of incidents in dashboard
I need to create a dashboard to show the count of incidents of the average difference between Created and Closed.How to do this?
Forum Posts
Quick Recap of ServiceNow Transform Maps
What is a Transform Map?A Transform Map is used to map data from an import set table to a target table in ServiceNow. It defines how data should be transformed and inserted/updated in the destination table. ...
Resolved! How to make " Add attachments" mandatory and prevent from submission based on Variable selection
Dear Community, I need some suggestion to make " Add attachments" mandatory in catalog item and prevent from submission the catalog item form based on Yes/NO Type Variable selection. If Variable called "do_have_approval" is Yes then make the " Add a...
How to script in 'Wait for Condition' action in Flow Designer
I have a requirement where I am working on Order Guide, I have to keep the remaining ritms to wait, until one of the RITM's first 2 tasks are closed complete. I used the below scripting for that within Wait for Condition action. But its not working, ...
Lifecycle event under new coe (HRSD)
Hi - We created a new COE called A2W and then under that we want the same functionalities for lifecycle event for onboarding, offboarding.We want to get all the ootb activity sets as well as activity for the event type.I have created a Topic detail,...
Resolved! Seeking advice on auto-populate assignment group based on HTML field
Seeking advice on auto-populate assignment group in RITM based on the keyword that user has entered in the html field of catalog item form. Please share with me any possible ways to get it done. Thanks!
How to call a ui page inside a Catalog client script
Hi,I created a ui page with html and client script.Then i created a catalog client script and im using this script to call the ui page, but im getting a Java Script Error, i also tried with new GlideDialogWindow but i got the same Errorvar gm = new G...
Resolved! flow designer submitted cat item request , but additional cat_task getting created for RI
Hi team , I have created an flow designer which submits cat item request , post which it creates 1 sc_task for the catalog item request, however this workflow creates 2 additional sc_task , an in flow log it list only one sc_task , I want to debug ho...
Error creating a filter
Error creating a filter for a dashboard and referencing a custom table; it doesn't allow me to select any field in the table ejemplo
Resolved! Issues with Inbound POP configuration in my PDI
Hello all,Recently out of my curiosity, I've tried to configure the inbound and outbound email configuration in my PDI. With a video reference from you tube I've achieved the outbound email configurations via SMTP email account. But I'm facing issues...
Cascading Business Criticality To Child CIs
We assign a business criticality to all applications ('business systems') managed in our CMDB. For example, 'SAP' may have a business criticality of 'Important', 'PeopleSoft' may have a criticality of 'Mission Critical', and so forth. This criticalit...
Warning message associated with groups
I need to insert a warning and blocking message associated with specific groups. How can I do this?Currently I'm using Business Rules, but I haven't implemented them correctly.
"Link to destination" is not displayed in the event handler in UI Builder
In Platform Analytics, I chose to create a dashboard with Technical editor and created a dashboard using UI Builder.In the list component, set the "Reference link clicked" event and use the "Link to destination" event handler,I wanted to write a scri...
metadata on record producer for search in service portal
Hi,My client wants to add specific words to each record producer and then when he type the word in the search in the service portal he wants the relevant record producers will be shown in the search results. Any suggestion how it can be done? using e...
Project open vs closed report
Hello All,Looking for help to build a bar chart report in ServiceNow that shows the count of projects created vs. closed, grouped by different time intervals (Week, Month, Quarter, Year), using the Created Date and Actual End Date fields from the P...
