Hi, I'm currently unable to disable the 'Chat' option for the request record under 'My Requests' in Now Mobile App.Please find the image attached. Could you please look into this issue and help me resolve it? Thanks in advance for your support.
Hi Community, I have a 'Project' table which has related list named as 'Status Report'. So the preview of Status Report record shows the fields present at the top of Project form but not the fields present under section. So, there is a field named as...
Getting border lines visible in list view when clicked on i button
Hi,Has anyone configured the Service Dashboard in Service Operations Dashboard to respond to ‘Incidents’ as well as Alerts? Currently, the Service Dashboard only reacts to the severity of Alerts raised through Event Management for a specific Service ...
Hi, I have built a custom application wherein a custom table is created by extending the task table. Now I have to migrate the data into this new custom able from a legacy application (non-ServiceNow). The legacy system has a ID field which has a di...
I can use gr.setValue('parent', targetSysId); to update the parent field of a kb article to a specific KB, however, I can't use gr.setNullValue('parent'); to set the parent field to NULL, why?
Required help @Vasantharajan N @Ankur Bawiskar @Voona Rohila @WillieW When changes are done on list view that should reflect to things (attached records) related to the record. List View: Related Records:In the below mentioned related records Impac...
Hi Community,I have few non itil users in a newly created group, and I want only those non-itil users which are part of that group should be able to write comments on change request. How to achieve this without giving sn_change_write role to the newl...
Hello Community,Although approval tasks are correctly assigned to the respective approvers, only a small subset of the most recent approvals appears under “My Tasks” on the Portal. We need to ensure that a larger number of approval items are visible ...
Hi,I need to create a Performance Analytics Report and Dashboard for the excel sheet provided below, that gets the count when an incident record is created from the CI . Also it needs to provide the count on both yearly and weekly basis. Please help ...
Need help in adding a extra slide in a PPT to accomodate Benefit Plans and Resource Assignments in the power point template of the Status report. I am not able to create related table for Benefit Plan Baseline in the "Project status report" record i...
Under the ServiceNow DevOps Change module, we understand that a single Application record can be associated with multiple repositories. However, we would like to validate whether the inverse relationship is supported — specifically, can a single repo...
Hi,Currently was trying to run discovery to find the certificates installed in linux/windows servers, however for each of those servers only1/2 got discovered where in actual case, its more than 2 certificates installed in those servers.Can someone h...
I want to generate a report that shows the age of the oldest incident in the New state.For instance, if an incident was created on December 1st and is still in the New state today, the report should show the number of days between December 1st and to...
Good dayI got an email to keep my PDI active which I understand and there was a link to commit my work to git but the video is expired. Is there an updated link? Here is the link: https://developer.servicenow.com/blog.do?p=/post/backup-your-developer...
