Hi All, We have a requirement, where a single provider has responsibility for both the IT Service Desk and a subset of the level 2 support groups for various services. The service desk operates 24x7, whereas the level 2 groups work for shorter hours ...
Hello guys, external users are reporting that they are getting an error when they are trying to submit a public form (record producer), in the past external(guest) user were able to create records from this form. Still, they are not more, I don't kno...
Is there a way to always show a hint on a string field on a form????I tried to do this but I wanted it to always be visible. I do not want to click on the ? icon. Anyone help me out???? Tks!!!!!!!!!!
Hi there,I´m interested in integrating Google Analytics with my ServiceNow instance. I have used REST API integration to create records in ServiceNow Instance Is anyone else having the same issue? Any ideas on how to connect Google Analytics to Serv...
Hi, I had deleted few form views in my application. However, when I publish the app to the 'App Repository', all the deleted views, form sections etc are appearing in the published app. I'm not very familiar with the concept of update sets. I'm not s...
Hi, I am doing Ldap integration via mid server. While doing that I faced one error. To resolve it I want to add SSL certificate to mid server. While running below command, its asking for Keystore password. From where can I get this keystore password....
Hi every1, Currently, each environment is connected to its own MID server and pulls user and group data directly from Active Directory independently. This creates a significant consistency issue: newly created users or groups receive different IDs ac...
I require assistance with the step-by-step process for integrating Google Analytics with a portal to enable data tracking and transmission to GA. Is it possible to accomplish this using PDI?
Configure the values below in json format in a system property
Hello Community,I have a flow designed for a custom table where, after a record is submitted, a new record is automatically created 6 months later using a “Wait for ” step in the flow.Now, I want to change this waiting period from 6 months to 1 year...
How to find Public Target IP and Public Source IP of your ServiceNow instance.
I have a use case where I need to send an email with recipients specified through "Event parm 1 contains recipient", which are set as "to" addresses. Additionally, I have variable email addresses that need to be added as "bcc", and this is handled us...
major incident is not getting resolved/takes time to resolve as servicenow is lagging to respond, this specifically happens when there is more child tickets and the transaction time is high. any inputs to modify the ootb BR_update child incident?
Hi everyoneI hope I'm in the right forum - a complete ServiceNow newbie here.So, I have created a report in ServiceNow. I'd like to connect a PowerBi Dataflow to it so I can bring in the data within.Now, ChatGBT says that is not possible, BUT I can c...
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