Hi All,I’ve created the catalog item "VPN Service" and now I’m working on building the associated Flow Designer flow. I need the flow to send an approval request to the supervisor of the user selected in the "Who will be Assigned to Token" field (whi...
In my "Ask for Approval" action, I need to exclude a leader from the Group Leaders. How can I do that?I need to send approval requests to all leaders in Group Leaders except one.
Hi Experts, We have a requirement to trigger notification when state changed and latest comment/worknotes contains "additional information required".Please help me with the solution. Thanks, Jay
Customer is moving from a legacy ITSM tool to ServiceNow. There are ~1000 active task records (like case, incident, requests, change records etc. with workflows attached to some of them) Customers ask is to migrate all the data from the old tool to S...
If Resource Plan is completed then capacity is Resource workbench is still showing same, it should be updated.Example : If Resource Plan is completed for July month, Capacity is 30 hrs and allocated hours are 10 hrs then Availability is 20 hrs but as...
I have created list collector variable which is question choice record reference table and I need to create multiple catalog tasks based on the selections which was selected through list collector with flow designer can you please suggest me.
I have question 1: which is of type list collector ( it has list of choices/options) where user can select more than one value.question 2:which is of type list collector ( it has list of choices/options) where user can select more than one value.Base...
Hi,I've requirement : when clicked on Submit Request button on SOW workspace it should open Modal popup which contains multiline text input, upon clicking submit it should create task and assign that to ABC group. How can we achieve this feature
STEP 23 : Create Task-3STEP 24 : Action 3 -- generate Payload for playbook-3STEP 25 : Do the followingSTEP 26 : If Task 3 is closedSTEP 27 : Subflow --STEP 28 : If the task 3 is successful --(meaning the playbook 3 ran successfully)STEP 29 : Action t...
Hello. I have one requirement.User from portal end user can able access the Category GBS HR USA and GBS HR Mexico. both the category only accessible only User Department cantinas HR and Department is Human Resources. I have write On change catalog c...
I enabled SSO authentication and confirmed that there were no problems with a test connection, then activated it. However, when I try to log in using the "login with SSO" link on the login screen, the following error appears and I am not redirected a...
Hi all,I'm looking for some assistance in converting time from MST to other 5 different time zones on CR form field.The 'actual work start' field will auto populate once the CR is moved to implement state and the time it's auto populating is MST irre...
Hi Everyone, Having the below article as reference, I configured one button "Add" in HR Configurable Workspace. Introduction to Declarative Actions - ServiceNow Community The above article has all the steps to have a Related list action in Workspace,...
I’m working on a catalog item where I’ve defined a Multi Row Variable Set (MVRS) named invoice_details. This MVRS contains the following variables:original_amountrevised_amountinvoice_dateI have the following requirements:I want to add a read-only ca...
Hi, I have a problem with my CSS on a custom widget. When I write this CSS code to my widget : .desaturate { -webkit-filter: grayscale(100%); filter: grayscale(100%); } .desaturate:hover { -webkit-filter: grayscale(0%); filter: grayscale(0%)...
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