Show notification bellI have been asked to add @ mention notifications to this bell. I know the table that generates the records for the bell comes from System Notification -> Provider -> Notifications. I have tried to create a record to do this, but...
The SAFe Epic object holds values for WSJF scoring, which we integrate with the planning item for the same SAFe Epic.However, when the planning item is added to a portfolio plan with WSJF as the scoring framework, I want to sync the values of the sco...
Hello All: Despite it all, after 15 years, i'm revisiting Script Includes. LOL. I don't do them much, so here is a dumb question. I'm attempting to restrict users from requesting duplicate service accounts.In my form, I'm also dictating the naming c...
Hello, community. I am enrolled in the Business Analyst track, by Service Now University. At first, course pages were working perfectly, but since Tuesday, everytime I try to access any of the course course modules, it shows the following error mess...
I have used the following script to send the mail, but it is not working. var email = new GlideEmailOutbound();email.setSubject('Test Email from ServiceNow');email.setBody('This is a test email sent from ServiceNow.');email.addTo('abel.tuter@example...
Hello everyone!I've a relatively complex coding question that I'm hoping someone might have some insight on. We're setting up an integration between ServiceNow and Epic Hyperspace using the SN Store application "EMR Help". We've gotten the auto-logi...
Hello All, When I am using @mention to mention a user like Pedro Silva, it is displaying 5 users with the same name and I am not able to select the correct user. Is there a way to use @mention with User ID?
I trying to find out the Correct answer because I can see two different answer for the question is it possible to change an application’s scope? When I checked this in google it says its possible to change but when I checked this in Udemy it says its...
Please don't use AI since it provides outdated methods. Hello folks! how can I add an eventListener to a wrapper object (see screenshot) in Catalog Client Scripts - Type: onLoad. Currently I'm using a setInterval to grab the value of an element wit...
Where end user is reaching out to live agent support if the end user language is Spanish OR any other and enter any text in their language it should translate to English to agent same agent type something it should translate to end user language.How ...
Hi, I am using calendar report component on a UI builder and want different events on the calendar to be visible in different colors for eg. on calendar I have events for meetings , phone and emails and I want them to show up in different colors. I ...
Hi all, i need to know what all cmdb classes are there in the system related to AI and what is the top parent class for this hierarchy in the AI Control Tower
Can anyone advise on this please.We have a product record with a list collector field called business sectorsWe also have a catalog item with a list collector variable called business sectorsThe requirement is this:When certain change conditions are ...
TLDR: We are harnessing the power of decision tables on a regular basis. However, we would like to delegate maintenance of the decision tables to the process owners who already have the itil role. Has anyone done this successfully? Long version:We h...
Hi all, I have a Record Producer that creates an HR Case when submitted. After the case is created, I want to automatically generate a CSV document with the case details and attach it to the HR Case. The issue is: the Multi-Row Variable Set (MRVS) us...