I need to automatically add certain records in the system into the Private Task Table so they show up on predefined Visual Task Boards. An example would be adding a Private Task to a certain dashboard for all P1 Incidents. I've tried using a busi...
Hello there,I'm having this issue with "getEventTarget()", the instance where I'm working on has the domain support plug-in installed, everytime that I create a new Incident, the assigned event is fired, after that I check the log, and I find this:Wa...
Hi All,I want to query the child value based on parent value in table cmdb_rel_ciHow can this be doneThanks,Abhi
On insert or update of the form, if the field "submission_type" is "Client Change Request" I need the user to attach a document before being allowed to submit the form. Any ideas on how I can accomplish this? Examples will be great.Thanks,Edwin
Hello,I am trying to write a query to pull back the most recent date (MAX) from a table. The query is not working.What is the way to query to give you the most recent date value (sys_created_on)?var count = new GlideAggregate('kb_use');count.addQuery...
I am facing a rather strange issue and thought someone can point me in right direction.I have a simple inbound action that reads the incoming mail and creates a incident if the subject matches the condition. It works most of the times well but it som...
I am looking at this article:How to Create a Custom Global Search Page - ServiceNow Guruand I am having a hard time understanding where the actual search occurs. I have an ask to create an interactive search module on our CMS homepage, that is simi...
Hi,I am facing the issue for the ITIL Users that I am not able to access the variables for the reports for the sc_req_item table.The issue is for the ITIL Users and that user is not having catalog_admin role so when I assign the role variables are ac...
I have build out an SC item and I need help with a work around. Currently, ServiceNow has a property that is global enabled that prevents a notification to be sent to the person if they are the owner of the last event that takes place. See below ...
hi Teami have created the record producer for changeonce i am submitting the record change form going to create at that time change appoval field is requested but state field is coming as Draft and in the below activity state is showing in draft An...
At the K14 conference I heard of a few customers starting to use AngularJS within ServiceNow, so I started doing some reading on Angular. Are there any good articles, tips/tricks for getting started with AngularJS in ServiceNow? Thanks Rick
Hi Frds,The following script(s) use the function getRowCount() to count the number of records in a table. This can lead to performance issues on tables with undetermined number of rows. Instead of getRowCount(), I want to use GlideAggregate , could y...
I have a service catalog which uses almost more than 100 variables .Please guide how can we create these variable using transform map .Please provide some reference which could dynamically populate the data without manually creating the variables .
Hi All,I have a catalog item what i want is when i TASK i closed complete the user enters the work notes.. I want that the work notes entered while closing a TASK should get copied to its related RITM while closure How can this be achieved.Regards,...
Hi every one,We have created an application in record producer, for the same we got the requirement for "multilingual translations" where it should be able to translate accordingto locations for that application only.For that we have given the variab...