I can´t get the pop up (like below) to work for any of our HR analysts. I´ve activated the desktop notifications under connect in the general settings for the users i´m testing with. Pop up blocker is turned off on IE and also allowed on Chrome. H...
Hello, I have a schedule job which imports records from other tool i have only 8999 or below 10k records imported at a time as we have time based scripts running behind it we are facing some issues how to increase the limit by default to 40k or abov...
I'm trying to create a where clause on a Database View, but nothing is working. Table A has a List Field that contains references to Users (like the Watch List Field on the Task Table). Table B is that User Table. I want the where clause to state "th...
I'm trying to understand how a multi-row variable set works within a catalog task. If you look at SN's docs Paris Service Catalog Docs By what I'm readying here it sounds to me like you a MRV set won't work or more accurately be available / displa...
Good morning, I need to create a Business rule that prevents incidents to be changed to the "Resolved" state if their previous state was not "In Progress". In the filter condition I have ticket the Update box, and set "State" with "Changes to" "Resol...
Wanting to know how to adjust the calendar invite that is sent when Change Requests are created. Currently the invite is sent with the created date, but we need our invites adjusted to match the Planned Start date. Can any one show me how to do this ...
I have a Reference field in a Record Producer. The Reference field points to the User table.I want the field to only display members of a specific group.How can I build the reference qualifier to restrict the choices to the users who are members of t...
I'm trying to establish SFTP connection in SNOW in order to send some files, I'm testing my script in "Scripts - Background" tab, that's how the code looks like: try { var pt = new Packages.java.util.Properties(); pt.setProperty("connection.host"...
Hi,I'm stucked on service portal for increasing the text size on the widget simple list :The text size in grey is too small and the end users will have some difficulties to read that.Can you please tell me how can I modify the size for that ?Thanks i...
Is there an easy way of creating section headings to separate groups of related widgets from other in a dashboard. I would have expected inserting a text box in a dashboard which you can title and format would be straight forward, but I am struggling...
Hello , I have a mail script for customer service(sn_customerservice_case). I want to include a link to the record "backend" whenever a customer is attaching a document on the service portal ticket. i have lots of questions on ${URI} and ${URI_REF}...
Hi,For every user there is a default theme called system. They can change that to any other theme. How to set default theme as darkNow, which is a theme listed in service now, for every login user?Any help will be appreciated.Thanks,Anasuya
Hi All,I have trawled through many forums, dev community posts, snguru blog posts, etc. etc. etc. However, I am still left with an 'unworkroundable' issue with placing orders via the cart API.The Aim:To automate the Leavers Process to raise a request...
We have had a couple of occasions where email attachments are either too large in size or too large in the number of attachments to be processed in ServiceNow.We appreciate there are limits on volume and size of attachments with limited ability to co...
how do i activate com.snc.discovery? i just installed a MID server and i cant seem to get the disovery set up to get the computer info on my service now.
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