Resolved! How to share bulk reports to groups?
Hi, I have a requirement to share bulk reports to groups. Is it possible with fix script? or? How to achieve this? Thanks, Priyatham.
Forum Posts
Resolved! Notification Email Script LOOP
Hello Community, I need your help. Saving the backstory i need to do what i feel should be simple but for whatever reason i am unable to use my knowledge to be successful. I have a working email script that is working, but i have (12) copies of this ...
Customize email notification in form of color and bold font
Hello All, I want to customize the email notification via Email Script in which all the fields values names will be in bold and in same color. And also I want to display the field vlaues side by side. Like for example Outage Start Date/Time: & Outage...
Resolved! Auto-Assign Tasks For Specific Assignment Groups when a RITM is Assigned
I have a requirement to automatically assign tasks that are assigned to our Service Desk assignment group to the person that is assigned the the RITM. Example: John Smith is assigned to this RITM. As tasks are created as the Flow progresses, they sh...
Resolved! Copy Attachment type catalog variable to a record through Runscript Activity in Workflow
Hi, I am using a attachment type variable and a reference type variable in a catalog item . Inside the catalog Item I have a workflow where I am trying to use a Run Script Action to copy the attachment from the attachment variable type to that of the...
How to add clickable Link/URL in Agent Workspace List
Hi All, Do you know if there is a way to show clickable Link/URL in List within Agent Workspace. Thanks in Advance.
How to restrict 5 or more fields through ACL?
How to restrict 5 or more fields through ACL? My Scenario: In the incident form 10 or more fields are there, but need to restrict 5 fields for the particular user or Role through ACL. Please provide any examples. Thanks
Resolved! approve button link to reply-to email window
hi i have designed a notification which looks like this: now what i need to do is once i click on approve button it open a reply-to email window. Just Click 'Send' to forward the email back to ServiceNow and approve the request. The reply emai...
Resolved! Parsing a record's field values in mail script (display field values in notification)
I'm currently creating a mail script to query a Task's related records and display those related record's fields in a determined format. Querying the records I need is no problem, however, how would I go about getting each related record object and ...
Getting Error: Record doesnot exist or acl restricts the record retrieval
Hi , If Integration is done between aws cloud based tool and servicenow and we are creating user from tool to servicenow its functioning properly, we are able to create user and provides role but when we are trying to retrieve that role its giving er...
Outdated state and Valid To field knowledge
Hello, I'm trying to set the valid_to date on the knowledge form based on the workflow status of the article. For example if workflow status is review date is set to current day. I'm doing this from a business rule and all conditions work great exce...
Resolved! Reopen a Task in Workflow/Rollback Function
HI All - we have a workflow that utilizes the rollback utility to reopen a task based on an answer in another task. Recently we needed to add a few more tasks to the sequence, however, the requirement to reopen the task should ONLY impact the ONE tas...
Resolved! Getting "SyntaxError: Unexpected end of JSON input" on MRVS Client Script
Hello everyone, I'm getting SyntaxError: Unexpected end of JSON input on the below client script. I'm filtering the asset MRVS by multiple locations, and trying to a tell the user they can't add more than 50 records to the MRVS. The onScript works o...
how to retains decimal field 2 places after record submits
I am stuck at a decimal field cosmetic where the 2 places need to present always, for example, if users enter 123.00, the .00 need to stay when the record is submitted.In ServiceNow, this is not a difficult thing to do if the field is set to Currency...
Resolved! Cart API - Variable Set Field not populated
I am trying to fill out a variable within a variable through Cart API, however, this doesn't seem to work. Variable Set: vset_fieldsVariable Set Field # (a multi-line field): vset_fields_test What could be the issue there? var cart = new Cart(); var ...
