Resolved! When a user post a question in knowledge base, how to send a notification?
When some submit a question in knowledge base, do anyone will get notified ? Thanks, Jay
Forum Posts
Resolved! Current Date in Email Notification
I have an email notification that calls several mail scripts. I am looking to add the current date to the subject of the email -- so "Notification for - Current Date" It seems like there should be a way to do this but I can't figure it out. Has anyo...
Task Form - Update Annotations using HTML - Can't use <br>, ironically it breaks the annotation. Why?
Task Form - Update Annotations using HTML - Can't use <br>, ironically it breaks the annotation and deletes text from other annotations. Can anyone offer advice or should I raise a 'HI' ticket? I am currently trying to edit an annotation and use some...
How could I get the date of next monday(any other day) in script include?
Hello All, I have a search about this question on community's threads but not got my answer. So could you please help to get the date of next monday(or any other day) if a date is provided.Suppose I have a date 2015-12-10 and I have a ...
Accessing The "is not one of" Operator For User Sys ID Queries
Hello, I am trying to run the following query:"Opened by.Sys ID" "is not one of" "[sysid1],[sysid2],[etc]" However, when choosing the operator, "is not one of" is not an available option. I do have "is one of" as an option. ALSO, if I manipulate th...
Resolved! Need Advice on Integration using REST API Best Practice
Hello, We have a requirement to allow case creation via REST API. I have been trying to determine the current best practice for such integration. I'm aware that there is an OOB case Scripted REST API that we can use for the integration. But since ...
Syntax Error or Access Rule Violation detected by database (Row size too large. The maximum row size for the used table type, not counting BLOBs, is 65535. You have to change some columns to TEXT or BLOBs)
Okay, I know this question has been asked before, and I know the answer as to why I keep getting this error:Syntax Error or Access Rule Violation detected by database (Row size too large. The maximum row size for the used table type, not counting BLO...
Resolved! how to use addJoinQuery?
hi all, I'm looking run a GlideRecord query where I have a user's sys_id, and I check the [sys_user_grmember] table to see if the user is in a group. But then I also want to check whether that group is of a certain type, by using an addJoinQuery to...
Resolved! Limit the Number of Characters in a Variable
When you create a variable for a requested Item, is there a way to set a limit to the number of characters that can be entered into the field?
Resolved! Display specific data in a list collector
I am creating a catalog item with a List Collector. The table I created for the list collector has one customized field I called "Description". When I added this table to my list collector field, it adds the created date in the display and not the ...
Resolved! How to fetch values of multi row variables through Rest API ?
Hello, we are using table API to fetch values of variables related to catalog item. I am able to fetch values for all the variables except multirow variables. Can anyone suggest on how to achieve this ? Regards, Rutuja
Resolved! What happens when you have conflicting ACLs?
If you have an ACL that has a script that results true but a second ACL that results in false, does the fault (deny) take priority?
How to pass image URL In UI Page Image Tag
Hi Team, How to pass Image URL in UI Page <img src="/myincident.png" /> but no image is coming only cross mark is coming. Please help
Resolved! I am able to fetch the Incident details via APi in Python but I am not able to fetch the SLA percentage on that incident via Service now API. Any help would by highly appreciated?
I am able to fetch the incident details via servicenow incident api but couldn’t get the sla percentage of that particular incident . Is there any service now api where we can get the incident sla percentage returned along with other incident details...
VS Code Extension and ZScaler Proxy
Hello, I am using the VS Code Extension several month and won't miss it. In the past I used it in combination with cntlm to handle our company Proxy. But now my company has switched to Zscaler and since that moment I got no connection. I wanted to wh...
