Hi,As per "CMS training" on servicenow website, I made some changes to "Service management CMS" page which I want to revert back to originalChanges are captured in the default update set but there is no related link to revert back to previous version...
In our instance, the Location field on the task table is dependent on the Company field. However, in Projects, we want to be able to associate the project to other Companies, but want the location to be restricted to one of our company locations, n...
what does GlideStringUtil.escapeHTML(); does?
Hi,in my widget I need to load all records - 2 fields (e.g. name, surname) from table (e.g. Person)My client script:c.server.get({ action: "getUsers" }).then(function(response) { console.log(response); });My server script:if (input && input...
Hi. I am trying to set up an email notification that will be sent to the assignee of a change 1 hour prior to the planned start date. To do this I've attempted to create a Scheduled Job that runs hourly, checks for records where the planned start dat...
How we can Restrict certain groups in ServiceNow to only P1 and P2 incidents can assigned to particular group
Hello,I need to query sc_req_item from sc_task, I tried different combinations but I could not make it to work. Could someone please assist.var current_cat_task = g_form.getValue('number');var gr = new GlideRecord('sc_req_item');gr.addQuery('sys_id...
I have extended both the request and the requested item tables to create two new tables: position and required item, respectively. This is to allow people to define what catalog items are required for new hires so we can automatically script creation...
Hello Everyone,I have a requirement where i need to create multiple Annotations with Section Details in record producer.can anyone please help me out how to achieve this ?
Hi there,I'm working on a custom application. There is a database field of type "Choice". If requirements change down the road, and some choices need to be removed and some new choices need to be added. What is the recommended course of action?...
Hi guys,I created a custom form (similar to system form) and I'd like to add records to the table through my form from Service Portal Page.How can I do that?In other words, submit button should do the same thing as a submit button on system form.Than...
Hi guysI have a menu module with Link Type = URL from Arguments. I have created a function in Script Include (client callable) to build the condition/url. However for some reason, javascript is coming back as NULL.I have tested my code in Background ...
So I made a little REST script that will make a request into ServiceNow from a (mostly) publicly accessible web form. Making the request is easy, and right after the request is generated, I immediately afterwards make a service catalog request that i...
Hi All,I have a if workflow activity which will return yes or no based on scratchpad variable. but, unfortunately for one request the scratchpad variable is assigned with wrong value and it is creating odd results, so is there anyway to change the va...
Is it possible to create a report to see when a tag was added to an incident? I have created a database view to join label_entry and incident table and I can report on when the tag was created but I need to know when a particular tag was added to an ...
