Hello,Similar to 'changes()' on business rules (and) 'current/previous' objects on client scripts, is there an easy way to identify if a field value changed from a client side UI action?Thanks in advance.ctomasiMichael.Fry
Maybe this is a stupid question but for the life of me I cannot find any answers anywhere.Firstly, I'm an administrator who writes code \ develops for automation \ a hobby and very new to ServiceNow and trying to get my head around how all this works...
I was trying to create a dynamic filter on a table in a custom application scope to use it as a reference qualifier. I had chosen a script include as the reference script in the dynamic filter option. When I submitted it, an error was displayed sayin...
Hi Experts,I am unable to use the "Tags" field (problem task table) in an indicator. I would like to narrow down the results by filtering by the tags and I do not see that column.On a simple report I can use it but not in PA. Any ideas on why and if ...
The client's requirement: If x = Informational then Open task and automatically close. My question: Can a task be closed automatically in the workflow?As far as I know , the user can close the task manually , not sureif a task can be closed a...
I've done a lot of development in instances that use Fuji or ealier, so working within scopes is new to me. How are applications moved within update sets? Do I always have to take the action to "Publish to Update Set" or is it captured in the ini...
I need to send and outbound message to another system using an authCode and Content-Type application/x-www-form-urlencodedI can send from Postman fine so I know that works but how can i create a business rule in SNow to send thisI've created a REST o...
Is there a way to set a default value by using a UI Policy? I am making some changes to our change_request form. We have 3 types of Change Requests:NormalStandardEmergencyIf Emergency is selected, I need the Out Of Band value to be automatically ...
i'm creating incident record from the workflow , i want to set the "updated by" field as some default user name.when ever the incident is created the updated by field is updated as "system".
I have users in my system with no roles. These users only see the self-service portal. In some cases these users will get the back-end environment open with the portal in the main screen and the filter navigator on the left.On this screen they ha...
How can you change the state and substate of a contract that is already expired?There is a write ACL that prevents you from doing this, but the customer needs the State / Substate changed back.Thanks,Karen
Hi,I am using REST API (from a SOAP UI tool) and want to update an incident using incident number only and not sys_id.Please help
I'm still relatively new to scripting and while learning pretty well from examples in my dev environment and from great information here, sometimes I hit some snags. Right now I'm trying to modify an OOB script to enforce unique account numbers on th...
I currently have one Script Include that returns undefined when I try to create an instance of it.However, when I copy all of the code into a new Script Include in the Global scope (replacing the name), it works perfectly.I have made the Script Inclu...
There is a field on the change form called Requested by (requested_by).In the workflow I need to have manager's approval . in fact manager is requested by's manager. This is my code for manager approval which is wrong and it gives error:I also tried ...
