Hello All, On survey form, we have a question which is a reference to the incident table. where we have to display incidents only requested for and opened by is logged in user. It is mentioned on ServiceNow docs page that for reference type ref quali...
Hi Community, i have a little UI-Action, wich exports my Cases and sets them from one state to another. As I am moving to Orlando, my UI-Action does not work anymore and I have no clue why. Can you please help out? The Error: The Code: function do...
Hi, I need to set up an interface between ARIS (Software AG) 10.1 and ServiceNow. This interface will send from the CMDB, the CI updated to ARIS (SaaS). Has anyone already set up this type of interface, otherwise how do I get started? Thank you in a...
How can we do a health check up of service now instances??
How to rollback the changes committed through 'Pull' Operation from the Parent Instance in the Team Dashboard. There is an option to revert changes for an individual object from selected version to current version. But I do not see any option to reve...
Hello Folks, Need your assistance on removing user role (ITIL) those who have not logged in 30days. We are currently in Orlando and the requirement is to remove User role weekly basis. 1. We have Roles tagged to the groups. 2. Need to remove users fr...
While committing an Update set - the status is stuck in 'Committing' for more than few hours. Now its showing partial committed but in the Progress worker the status is still 'running' which is making the Instance very slow. Any suggestion on how to ...
So, I have a UI Script that I'm pulling onto a form.When I pull in this UI Script, I can't do anything on the form at all.The console debug (log) area shows:Here is the UI Script code, and hopefully someone can see what's messing with ServiceNow's "f...
Hi good people I’m hoping one of you maybe able to help with this I need to force change a value of a before sending a payload Here is an example of the payload, var = body represents the below. The below string to find an update is "customfield_103...
Hello all, I am unable to reorder the steps in my custom action in flow designer. I see it is very easy to do in flows and subflows, but I don't have the option to 'move' a step up or down in the action like I can with flows and subflows. I'm taking ...
I'd like to pass a sys_user GlideRecord object to "gs.getUser()". Is that possible? For example, in a script include: var u = new GlideRecord('sys_user'); u.get('92ece4dfdb3dd41084cc74b5ae9619d7'); if (u) { if (gs.getUser(u).isMember('Service Desk'...
Hi , We have an option in our hub home page as orders .when we click on it ,it will load all the available catalog item categories and the related catalog items under it .Right now the problem is when we are trying to open it ,it is loading slowly an...
Hi Community, Is there anyway to export CI and their relationships out of ServiceNow into excel? I think I remember a script somewhere that exports one all Ci's (Assets) with just one level, however is it possible to get an export of more than one l...
Hello, I have requirement to send the CAB Meeting Invites at 10 PM every Monday Night and Wednesday night. I have been successful in scheduling the notification, with one issue. We need the "Refresh Agenda Items" UI Action to be clicked right before ...
Hello everyone. On my form I have a currency field and in the Flow Designer I added an IF branch. IF (datapill to currency field) GREATER THAN 250000 { do stuff} This works fine for amounts 0 to 999999 but as soon as an extra digit is added, it f...
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