i have an email script/business rule working together. When i try to query fields from the table in my script, it removes everything from my notification. When a user is terminated that is listed in the user field of a u_cmdb_ci_table_access_paramete...
Hi, has anyone developed a way to include a previous email conversation to outbound emails, or a way to reply to a received email including the original message?No need for that in standard notifications, but would be a nice feature to have a way of ...
I'm searching for an Opportunity to create a dynamic List on a Catalog Item. Usecase: For every Visitor hast to be 4 Variables on the Item (First-Name, Name, Date of visit, time ). There is no Problem to create this for one User!BUT What I am lookin...
I have the below select feature field. When i change the selection of select feature, the action option ,which by default is doesn't select any of the option, should be remove the slection and be back to 'no option selected' format. How to do this?
Hi All, I have client script with GlideAjex and it's returning the value properly I want to get out the callback function return value but it's not working function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || n...
Hi all, I could see 'Help' and 'Hint' as separate columns in Labels related list of a table's field dictionary entry.Are they meant to do the same task (display hint on hover over the field in a record form) or, separate use?Could you please help me ...
Hi all, I'm currently having issues trying to figure out how to use system properties in a scoped application. I want to copy a global property for use in my scope but I cant seem to get it working. We cant use the global property, because it alter...
How can i backup the data from the production instance to the non production . i wanna make tests and everything was done on the live production immediately . in the non production i dont have the tools to do anything
I'm trying to pass an event to an email notification, but it is empty. Can anyone help me solve this?I have a script include with the following code: var table = gs.getProperty('searchtables') var checkFields = new GlideRecord(table); checkFields.q...
Hello Guys , This Question is only to enhance my knowledge.1) web services option is not visible in business rules.2) difference between normal service now instance and express instance.3) Actually in one of you tube videos i found webservices enable...
Hi, I need help to create a background script to insert records into custom table (u_workplace). User(sys_user) is parent table and workplace(u_workplace) is the child table in related list. There is a workplace named as 'California' which needs to b...
What is the recommended method of locking out SSO users, and kicking out users from all nodes during platform upgrades and patches? We unchecked the system property in Multi-Provider SSO > Properties titled "Enable multiple provider SSO". We then wen...
I have a requirement to generate pdf and attach it to a record. I've used OOB GeneralPDF script include and achieved that (code below). However, I am unable to pass header image and footer text. Any suggestions on how to pass header/footer ? Thanks i...
I am trying to build a query for all reports shared with any given user or group. I am unsure where this data is stored. I have discovered that the sys_report table's "User" field is set to GLOBAL if the report is shared globally, group if shared to ...
I'm trying to query a database view. The view has 3 tables Sys_journal_field left joined to Task where tsk_sys = jou_element_id left join to sys_user where usr_email = jou_sys_created_by I have the following query. I'm trying to get the records bac...
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