I created an app extended from task table. I reused short description field. Is there a way to hide the suggestion button that appear next to short description for this table? It is not needed and would possibly cause confusion for the users. I'm...
I've created a table and corresponding module named "Settings", now in "Link Type" tab of module, I've linked my table and selected "List of records" in Link type. My question is that when there is no data inserted in the table, the module displays ...
Hi community, I have trouble changing options of a lookup select box, and I couldn't find past articles which can help my situation. Lookup Selection Box A: where users choose item name to order (there are a lot of items to be ordered packed in a s...
Hi Community, I have a question about Service Catalog variables. <field A> A user selects an item name (in the image below, the variable name is "u_item_name_men") <field B> A user selects whether or not s/he wants the item new or second hand ("u_i...
Hello, I have an external system posting data to our ServiceNow instance through the CMDB Instance REST API. The issue is with Reference fields: I cannot find a way to send the name or display name of a reference field through a POST and have Service...
Hi All, I have read few threads but I am a bit confused. I have an email which sends notification to my instance with attachment. I have an inbound email action that copies the attachment to my data source and trigger a workflow. My workflow waits fo...
Hello! I am currently working on a form where I need to disable the approver field when a requester is a manager. I already used sn-disabled but it's not working for me.<sn-record-picker field="approverField" sn-disabled="c.data.manager" table="'sys_...
I have the below background script, which will display matching Short description. I'm not getting the output properly var arr = []; var regex = /SAP/i; var strSD=''; var stdDesc=''; var gr = new GlideRecord('incident'); gr.query(); while (gr.next())...
Hello expert! I have a simple workflow , (WAIT FOR CONDITION ) If ( x > y ) >> then wait to be ( x < y ) but the WAIT FOR CONDITION turn to cancelld ! why that ? please save my day
Can anyone suggest me the best practices for ServiceNow Development Documentation.
Hi Team, I am trying to calculate the difference between two date and time fields and get the result which excludes weekend and store the result in duration field. This is done by me via a schedule job. which works fine but does not exclude the weeke...
Hi all, My client has 3 different service catalogs. On the portal I have created 3 link buttons. I want each link to go to a specific catalog and not the general service catalog page which displays all catalogs automatically. Where can I find the lin...
Hi, I want to hide a field/column from a list view using only the attribute section of the field, if that's possible. I DO NOT want to use ACLs. Thanks
Hello, So I am making a multiple choice with 3 options (1, 2, 3), and upon selecting these, it will show or hide subsequent single-line variables. My problem is that I can't think of the logic behind a UI Policy or onChange script to allow me to do t...
Hi guys, I have a table and it has a choice field ('u_model_name'). I want to query the choice field and i would like to get its labels. following is my code which i have run in Background scripts: var choice = [];var audi = new GlideRecord('u_audi_s...
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