Hello All, I have a data policies created but its not working properly, can someone please check my screen shot. What i want is, when ever i import any data using any file Name field should start with Test..... & its not working, Just for a test pu...
Hi Developers, Urgent need help on below query. There is a portal created for end user and when an end user creates a request through this below portal It creates an incident and assigned to "IT Operation Service Desk" team. But since 2 days some...
Hi All, Currently I have configured on CSAT Survey for the Condition when Incident Gets Resolved, it will be triggered to the Caller for each and every Incident. But our team don't want to send the Survey to the user for each and every Resolved Incid...
Hi All, I want to enable accept solution and reject solution along with solution proposed functionality in Snow in Incident table. How should I do that? Thanks in advance! Regards, Jitendra Singh
Hello, I am trying to retrieve values from array which contains "object instances" in client script with no success as the client script alertsvalues of 'undefined' . Any idea how to fix this? Much appreciated, Milan Script include snippet: checkDog...
Hello Friends, I have prepared some email notification emails that display some data, and some are hyperlinks. But font style and font size I want to add so that those email scripts also will be having same font style like notification email conten...
Hello everyone, I'm try to hide all related lists on my form but it's doesn't work for me. I tried g_form.hideRelatedListS(); all the related lists are disappeared except one. I tried to hide the specific list but it's still there. (g_form.hideRelat...
Hi, This is my HTML data (eg. iframe.html source file) <html><head></head><body><iframe src="https://dev56567.service-now.com/sp?id=dashboard_page"></iframe></body></html> Whatever relating to ServiceNow page in iframe src it is throwing an error "d...
Hi all, I've creatd a UI Page to show a popup on a record producer in our CMS portal that includes a hyperlink to our CSM Service Portal. I want the link to take the user directly to a specific record producer in the CMS Service Portal. However if ...
Hi All,I am facing issue with creation of Duplicate "Default" view in our instance. Recently we are facing issue with duplicate view "Default" on demand table. When ever we create a new record or open a demand from list layout, The form is opening ...
I was able to find a script that makes my attachment mandatory. So it checks if we have an attachment in my cart.However, I have two variables 'block ' and 'unblock'. If we select block we don't require any attachment, but if we select unblock we req...
Running a background script against our location table, parent field (parent is a reference field) What I am trying to do is search for any locations that have a parent field, with 32chars exactly delete them (I need to add the delete portion also). ...
Greetings Folks Our Service Portal goes live in Two Weeks (YAY!) so we want to include a link to the splash page that we have in place so Our Users can see what it looks like, and start to get used to the idea of having a service portal. My challenge...
Hi, We have added multiple fields to the shopping cart in the service portal through the "sc shopping cart" widget. The issue we have is that the content of the fields are not added until after our workflow has run. For example we have a field called...
Since we upgraded to Madrid our cancellation iCalendar mails sent don't work anymore.They show in the mailbox as follows: So further investigation found that this was sent via email: This is exactly the same as before Madrid and it worked like a ch...
