Resolved! How to make a change request Active to false
I have a change request whose state was closed incomplete. But still active shows true instead of false. How can I manually make active false? Thanks in advance.
Forum Posts
Setting up AWS Discovery, error 403 on the discovery
Has anyone else utilized AWS Discovery? As far as I can tell all available information has been set up.I created an AWS Account in AWS, and then utilizing my account name and the 12 digit account number id I created an entry in SNOW AWS Accounts.In A...
Resolved! How to get parent case
Hi, I want to get the yellow frame and pass the value to that case. I have created the following BR. BR seems to be running, but the number is 0 and it seems that the query is not executed well. Please point out. BR (function executeRule(current, ...
CSS to work on SP Widget Angular ng-template
So I have an SP Widget, and have some CSS in the dedicated CSS area. This widget also has an Angular ng-template. The template can't see the CSS code. Is this by design?
Resolved! Need help with SLA's - Holiday not triggering in Schedule
Hi all, I had created a child SLA schedule for holidays called "Canadian Holidays" which has a parent of our "8-5 weekdays" schedule. It was brought to my attention that on April 10, the scheduled stat holiday SLA did not over ride the Parent "8-5 ...
Resolved! OAuth 2.0 SAML bearer assertion flow
Hi, I am trying to set up OAuth authentication to an external provider using SAML bearer assertion which basically means I need to request an OAuth access token using a SAML assertion. Can this be setup in ServiceNow and how?
GlideModal - processing script not executed
Hi community, I am in a scoped application. When I click on my UI Action, I have a popup which displays a UI Page which displays a Reference field : But when I select something and clicks 'OK', the 'processing script' of the UI Page is not exec...
onChange client script is returning sys_id, but I want the field's value instead
Hi everyone, We have a record producer with a field for employee name. Once the user enters the employee name, we want a separate field to be auto-filled in with that employee's department name. Here is the onchange client script I have written: func...
Resolved! Continue a Flow Designer for-each loop when a BR aborts the action
I created a Flow Designer SubFlow which uses a For-Each loop to add records to a table. That table has a business rule which aborts the action if a condition is not met. (It validates the data before allowing the insert.) I have found that this b...
how GLIDEURL will work
we have one ui action to create change request under standard template when we click on that one it redirecting to empty page in ui action GLIDEURL used
Reduce size of background image in service portal
Hello Developers, I am totally new to Service Portal,I have a request in my queue to reduce the size of the background image in service portal. Can you please provide me the steps by step process on how to resize it.*Where to go *What all to check*Wh...
Resolved! On Change Client script Caller or Requested for
Hi Forum, Thanks in advance, Currently I am working on some record producer and dealing with on Change client script. I have to do something like this On record producer we have two fields 1 caller (read only) and 2 requester so whenever form loading...
Resolved! Pass case sys_id to workspace context menu
Hi, I am developing a custom context menu component for the agent workspace. How do I pass the current case sys_id to my now ui framework component? I have read the developer documentation a million times but I just cannot find out how this is done. ...
How to use custom .JAR Mid server packages?
Hi all,i uploaded my custom jar as per this page MID Server - ServiceNow Wiki but it doesnot say how to use it. can any one help?The jar is uploaded to the extlib folder using the JAR Files module. When I call the methods in the package using the J...
Resolved! Autofill Lookup Select Box based on data from another Lookup Select Box
I have 2 lookup select box: Requested_for -> sys_userDepartment -> cmn_department The goal I have is to autofill cmn_department lookup select box based on value from sys_user. Here's what I have done so far: Create a Catalog itemCreate a Client Scrip...
