Hi all, When viewing a report or catalog list with 20 records visible and the report or list is greater than that and the sort is on the state field, when going to the second page, a record from the first page is again displayed on the second page bu...
I want to call some Script Include in case the value of a field of a reference changes. However, in a Client Script I can only chose the fields of the current table and I cannot show related fields and chose fields of a reference to listen to. Strang...
Hi all, I have the below inbound email action and workflow setup to create RITM/SCTASK, however, it's creating two RITMs and not adding the email subject and body to the RITM or SCTASK. Can someone take a look and see where i am missing anything? Cu...
I am trying to change color of field label and "options" in an order guide. i have done this in past for other pages using CSS part of the widget. which CSS properties i should be using? Thanks
To fulfill a need I have created a Consume UI Action that runs the following code: var consumeQTY = '1'; //Lenovo Laptop var lenovo_laptop1 = current.u_lenovo_laptop.getDisplayValue(); //gs.log("CDL: commercial::"+current.cat_item.getDisplayValue()...
I have an excel file that I want to be able to use in order to upload multiple forms at once. Is there a way that I can have the import process ignore what is written in the second row of the excel file?
Hi! I have added a custom field to the incident form and i would like that field to be a breakdown on the incident premium dashboard workbenches. Please advise how i can do this! Hope you can help! Maymun
Hi Everyonei have a requirement to use a slushbucket instead of conditions fieldIs there any way i can achieve this?All ideas are welcomeRegardsHetal
Hi All, I am currently trying to create a read ACL on the sc_task table so that when the catalog item is a certain item only members of the assignment group will be able to have access.to the task. All other catalog item types will not have this res...
We are on the Kingston instance. According to this documentation:https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/reference/variable-attributes.html#d530121e176 Well, I do do this: Then try t...
Hi All, I've got a workflow running on the sc_req_item table which has some subflows within it: On the Parent Workflow and the BAU - Web Functional subflow I've set the stages as: However the RITM is only showing a single icon which is none of thes...
Hi When I am submitting incident from service portal getting below message :-Created INC0010233 - track using 'Requests' in the header or click here to viewI need to replace Request with incident.Please let me know how can I do that ?Thanks,Sourabh
Hi All, Looking to search in a referece field in this way that search should work in 2 fields of reference field to find results. For ex: try to search in Department Referece field then entered string should be serarched in name fields & Description ...
Hi there, I have a create defect UI action that created a defect from the Incident. Code is below: createDefect(); function createDefect() { var task = new GlideRecord("rm_defect"); task.short_description = current.short_description; task.descri...
I have a requirement to attach a document to notification email but include attachment feature not working.Basically, I need the attachment to show in the approval notification email the approver gets. In my workflow for requested items, I have a tas...
