I have a field "Name" in a CMDB table. This table data is updated through a data source via transform map. I have a requirement to prevent update of Name through data source when it is manually updated by CMDB admin. I have written the below logic i...
I want to add expand and collapse option for user for hiding and showing multiple fields on the form. As below basic info added as annotation with this can we add expand option so "first and last name will shown" and if collapse then they will hide
I have user reference field and i want to filter the users with certain role.I was trying to use Advanced reference qualifier Reference Qualifiers - ServiceNow Wiki from this article but it`s not working javascript:"sys_idIN"+getRoledUsers("IN","...
Hi , Can you help me with code , to increase Table->Column Name size to 50 chars from Glide script. Default column name allowed seems to be 30 chars. I have column name as 'rf1_assignment_group_prior_failure_rate' , when creating from script it trun...
Hello, I need to create hyperlink for my portal in email notification named as 'Portal'. There are around 25 notifications in which it needs to be added. How do I create? Do we have something straightforward like we have for instance : ${URI}. Or wi...
Hi All, I have a requirement to create multiple catalogs and have different catalog items in it. Below are two major requirements; 1) If ITIL user logs in, I should display Catalog selection picker as shown below; (Categories selection is shown OOTB ...
Hope you are all safe and well. I am looking for a recommendation on how to achieve the following. We have added the email_id field to the customer_account form, which service managers need to populate with a vilid domain, so if the company email is...
Hi All, Where does the relationship between Company ( core_company) and Departments ( cmn_department) table exist? Assumption: Department field gets autopopulated on filling the Company field
I have a record producer on cases. I have a field subcategory that looks at the sys_choice table and is displaying only the subcategories which belong to the category I am setting in my record producer. I have tried to map the field and it doesn't wo...
Hi ,I have a requirement for pulling a report for the priority changes, for example: I need to pull the reports on the Incident table which ever incident priority have been either upgraded or downgraded.Please help
How to stop running the business rules when we run fix scripts ?
Here is the behavior I want.1. User clicks checkbox.2. Button appears (UI action) without updating the form.Is this possible? If so, how?
Hi! On my test catalog item, I have created two variables, one call 'Location' and the other called 'Sitecode'. The 'Sitecode' value should automatically update when I select a value in the 'Location' variable. I have created a custom table. This...
Hi All, Need your help in below requirement. I need to create a drop down or reference variable in 1 catalog item and the value should be populated dynamically based on the Requested user group. GroupCost CenterA123B456C789D235E568 If the Requested u...
How to change the field value through Override?
