Hi everyone,I have a requirement to update one of our workflows to trigger a new catalog tasks IF 3 conditions are met. The three include:1) IF a checkbox on the sys_user table is set to true 2) IF a CI assigned to the current user has the chassis ...
I am fecthing recipients from different table so how to assign multiple sysid's to answer variable.var answer = new Array();var eventname = current.u_event.sys_id;gs.addInfoMessage(eventname);var evt = new GlideRecord('u_event_user_detail');evt.addQ...
Hi Team,I want to upload third part js file ,like jquery-ui, datable.js and so on. is it possible to do this?In the JS include, i don't know how to write the js url.
Hi folks, Anyone could advise a way to transfer a journal input (activity field) across instances? I have tried to import records from sys_journal_field, and sys_history_line tables, however, not all the activities have seemed to transferre...
I'm currently trying to create a script for validating at least one field is filled on a catalog item. One field is a reference field and the other is a single line text field. Here is the script that I'm using:function onSubmit() { if (smcstm_...
Hello Everyone,I have 2 list fields 1-Product & 2- Application based on Product(Parent) selection i need to display child records in Application list record. Using Service Offering table as Reference for both the list recordsExample If i select (IT...
Hello Everyone,I have a requirement when ever i select any record in Parent list filed respective child list should fall in child list field.I achieve this however adding more than one parent to Parent List field unable to populate old + new records,...
Hello Friends,I am still exploring/learning on-call.We have on-call schedules based on the time zone for e.g. for Windows Server Support assignment group which consists of 5 different members, the on-call rotation for weekdays and weekends changes ev...
Hi Experts,My requirement is whenever the incident ticket is resolved then the ticket should be automatically assigned to "Resolved group". I have created a assignment rule with the below details.Applies To:Table: IncidentConditions: State is resolve...
HI All,I am working on reporting part.Req. is below please suggest how to achieve it- Requirement of SLA Breached incident .- How to POP the value of SLA Breached incident when incident loaded.- How to show the value in report as well pictorial w...
Hello friends!I am making an Event Management application that measures temperatures in a fridge and creates Events whenever the temperature is too high.Furthermore if the high temperature persists then I proceed to create Alerts and Incidents. I see...
We have just completed our migration from Dublin to Fuji, and would like to edit the content displayed on the default Knowledge Homepage? I would like to add images to replace the knowledge base "squares" and modify the layout/content. Has anyone...
Hi All,What is the Difference between Task activity and Catalog Task activity in Workflows?where can we use the task activity and catalog task activity can any one give me the explanation with an exampleThank you
HI Team,I have a include script and have a function named 'InitForm' , this function is do some initial work on page loaded. and the function is work fine on 'OnLoad'.currently ,i want to invoke the same function on service portal, but there is no re...
This is the table with name 'nmtable' and i want to filter the duplicate records in a list. Also I want to delete the duplicate records so that only unique records are there.
