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Resolved! CMS Login page redirection issue

I have a CMS login page set up for our end-user facing interface that we've developed using ServiceNow's CMS. The issue I'm seeing is that if a user is not logged in but attempts to access some page in the CMS via a direct link (like servicenow.com/m...

scottlmco by Giga Contributor
  • 3749 Views
  • 6 replies
  • 0 helpfuls

Create list of records without pre-loading any records?

Hi folksIn new module is there a way to create a list of records based on a certain table without pre loading the records? (please find attachment for illustration)   This is kind of annoying when all the records are pulling out; I can set a filter c...

georgechen by Kilo Guru
  • 2358 Views
  • 5 replies
  • 1 helpfuls

Table Inheritance in ServiceNow

Hi everyone,I have been asked by my colleague about what the implications might affect a inherited data table in ServiceNow.       I have gone through a few articles1. Inheritance vs table expansion https://community.servicenow.com/thread/1944672. SN...

georgechen by Kilo Guru
  • 3158 Views
  • 1 replies
  • 0 helpfuls

Resolved! In the Reports module, why is the Task[task] table now showing 300+ extra fields in the Available fields selection list displayed in Red text.

In the Report's module, when creating a report on the Task[task] table, in the Available fields selection List following the fields that exist on the Task table are additional fields in "Red" available for selection on the report.     There are over ...

Resolved! Hide a single variable in a variable set

I have a variable set: Contact Info that is applied to every item in my service catalog. I have a variable within this set called Ship_to. I only want Ship_to to be visible and mandatory if the items billable(sc_cat_item_billable) flag is true.I have...

Teri Bobst by Mega Guru
  • 5191 Views
  • 5 replies
  • 0 helpfuls

Resolved! Question regarding UI Actions on Extended Tables

Hello,A quick question - how do I stop a UI Action on one table showing on an extended table? I have tried specifying various criteria on the condition based on differing fields, but it's all a bit messy. Is there a simple condition argument that we ...

CharlesR1 by Kilo Guru
  • 2133 Views
  • 3 replies
  • 1 helpfuls

Adding additional fields below the slushbucket

Hi Guys,We want to add additional fields below the slushbucket for the "pm_m2m_portfolio_project" table. I tried this by personalizing the 'sys_ref_list' list view for this table as per information on the Customizing the Slushbucket - ServiceNow Guru...

arnoldzwane by Kilo Contributor
  • 2619 Views
  • 3 replies
  • 1 helpfuls

Make a script only target a specific form view

We have a resolve dialog to be able to close mutliple incidents at the same time.The form view for this has 5 fields you need to fill in.In the field Ticket type I want to hide one of the values. Is this possible to do?I've tried to make a client scr...

palmen by Tera Guru
  • 3387 Views
  • 18 replies
  • 0 helpfuls

How to get variable value of requested item into client script

Hi all,I'm trying to do the following:I have a catalog item client script where I want to populate a field of this catalog item form with a value of a variable from a requested item.Hereunder is my snippet code:   //I set 2 variables to find needed ...

Hichem by Mega Expert
  • 4237 Views
  • 9 replies
  • 0 helpfuls

Work Orders

1) Can we create work orders for catalog items?? How??2) Can we create various tasks in work orders ??

form loader in Service Now

Hi All,I want to add form loader on incident form.whenever form is trying to load some timer icon(or please wait message) should appear on screen before it completely loads.has any one implemented this before. Please provide the solution.Thanks,Prita...

pritam38 by Kilo Contributor
  • 1446 Views
  • 3 replies
  • 0 helpfuls

Create Knowledge button on incident form

Looking for some help adding a Create Knowledge button on the Incident form. I know I have to create a UI action but have minimal JavaScript knowledge.   I'm hoping someone can share some code with me to accomplish this or show me which "create new" ...

sfoleygo by Kilo Explorer
  • 2960 Views
  • 2 replies
  • 0 helpfuls

Determining URL on UI Action condition

Hello,I'm trying to create an UI Action that only displays if the URL stack contains certain text.   IE, I only want this UI Action available if they were coming/going to a certain page.   I've tried using RP.getReferringURL() and gs.getUrlOnStack(),...

Zenoss Integration Steps

Hi Team,I have a requirement of ServiceNow- Zenoss Integration, for this scenario i couldn't get the clear idea in wiki and community as well so could you please share me the steps to be followed to done this Integration as well as please let me know...

narendrand by Giga Contributor
  • 2671 Views
  • 3 replies
  • 0 helpfuls