Resolved! How to create UI decoration icon
I am looking for some instructions on how to create a UI decoration for the incident form .Please help.
Forum Posts
Comments/Worknotes don`t show up in a journal stream when inserted programatically
Hello,when I create a new journal entry record by directly writing to the "sys_journal_field" table, I don`t see any updates in the journal/activity stream section of a ticket. The code I have put together for this as follows:var gJournalEntry = new ...
Resolved! Child incident creation through Business rules
Hi,I am pretty much new to this community and servicenow. I trying to create a child incident for an incident which was created through Scheduled Entity Generation.Scenario:Scheduled Entity Generation creates an incident where contact type is set 'Sc...
Redirect Parameters for login.do
Does anyone know of any parameters that can be used in the URL for the login.do page to redirect (after successful login) to an exact record?BASE URL: http://[instance-name].service-now.com/login.doIf it were a perfect world, adding in parameters to ...
Resolved! Is there a way to perform a "NOT" comparison for a Reference Qualifier?
I ask because I am trying to set up a reference qualifier for a watch list field against the sys_user table, but the qualifier I'm using is only supposed to filter out a small set and still return most of the entries of the sys_user table. Our sys_...
modify high contrast theme for one individual
I have a user which requires a high contrast color scheme which does not include the color white, due to the high reflection of the white colors. This user is susceptible to frequent migraines and would like to set the background color for the cont...
Get Display Value Using Variable for Field Value
So, I have a UI Page with the code below in the HTML box and I want to get the Display Value of the 'channel' variable from the 'oo_line_item' GlideRecord. Rather than writing a 'getDisplayValue' for every case, I'm trying to condense the code so tha...
what does email.from_sys_id do?
Hi All,Does anyone know what does the email.from_sys_id do? I know that it returns the sys id of the sender. But how does it manages to pick up the sys_id? Is it by searching the user record with the sender email id?
Resolved! I need to add Affected CIs list to the Change Approval notification
Hello folks,I'm in a need to add Affected CIs list to the Change Approval notification that is currently running against sysapproval_approver table.Using available Fields on the notification doesn't seem to fit any of the requirements and I need to i...
How to add multiple roles on table
Hello all,I created a table this is should be available for only admins and itls user, means only admins and itls users can see, create and update the table.How to add multiple roles...here we can add only one role..Regards,Sudha.
Resolved! Send Reject Reason to Requestor
Right now, what I have working is when a request is rejected by the approver, the workflow pushes out a notification to contact the admin of that process. This is helpful, but I would really like to add the reject reason to the message of the notific...
Change phase and phase on change request
On a change request form, there are 2 fields: 1. Phase (drop-down field) - choices are Accept, Plan, Build and Requested 2. Phase state (drop-down field) - choices are Approved, Complete, Implementation, On hold, Open, Rejected, Testing, Work in prog...
Resolved! Display ticket number in title bar in browser window
Has anybody done anything with showing the ticket number in the title bar in the browser window?
how to make fields mandatory with oncelledit
I want to make a cell editable but madatory on certain condition. Can I use Oncelledit function? Please suggest,Regards,Purbali
UI Action For Copying Selected Records
Hi there,I need functionality as follows. On the list view of my custom task table, I want to have an extra option on the bottom of choice list that copies selected items X number of times, where X is numeric value that user inputs in a popup window....
