Is there a way to determine this? I found a small "script" in the wiki that generates an output. I just wanted to know if there's a naming convention in this.e.g. my table is namesomething_tasksand i want to simulate the same behaviour I have in my i...
I'm trying to make an existing table transportable via update sets setting "update_sync=true" in collection dictionary record. To be more specific I need to make schedules and schedule entries transportable via update sets as I'm starting using them ...
We need the "sc_req_item.inserted" event to also fire if the "Request.Requested_For", changes. So, we need it to fire when the Item is requested, like it does now but we also need it to fire if the request.requested_for changes to someone else, so th...
I am importing records from an Excel spread sheet. I need to be able to conditionally skip records. In my transform map script, I do something very similar to the following: var incident = new GlideRecord("incident");incident.addQuery("", source.fiel...
Hi,I our scenario we are trying to restrict supporter access to certain incidents. The idea is that supporters may only read incidents that have a "service" assigned (a reference field on the incident to a custom table) they are able to read. The cus...
Hello,I'm a bit new to Service Now forms development so this may be a bit of a rookie question.We have a process where once a user creates a new Change Record and Saves it or submits it for approval, they can then create Change Task records that can ...
Hi,Just trying to understand the difference between <g>and <g2>In a UI page - HTML section I have the following :// This is treated as code and returns the results<g:evaluate var="mynames" jelly="true"> var gr= new GlideRecord('u_platfs'); gr.quer...
Using [Click ${sysapproval.URI_REF} to launch Service-now and go directly to this Request for Change.] results in the sentence:[Click CHGxxxxxxx to launch Service-now and go directly to this Request for Change.] where CHGxxxxxxx is the Change Request...
I've read on the wiki that you can call Script Includes from the HTML section of an UI page. http://wiki.service-now.com/index.php?title=UI_PagesBut when I try the following script:-- begin of script--gs.include("MyInclude"); var foo = new MyInclude(...
I have added a reference field to an image from another table on a form. The image field (user image type) is displayed correctly however on the label for the field two link buttons are displayed [Update] & [Delete] to allow the user to modify or del...
we have a global search which searches from Catalog and Knowledge tables. but it displays the incorrect number of matching results on ESS page.When it says, 11 results found, it displays only 7 results. So the Count of found results and actual displa...
I'm trying to remove a field option from a choice list using a client script with g_form.removeOption. I don't want anyone that doesn't have the "ewr_manager" role to have the option to closed a task. I'm using the script below that I found on the wi...
I have 2 date fields on a catalog item. In one date field, the user can enter or select a date. The other date field I am trying to populate by adding 30 days to the first date field using an onchange catalog client script. So to be clear, if date 1 ...
Recently I have been working with published reports. I have noticed and become frustrated with the fact that the published report URL only gets displayed immediately after you publish the report. Following that, good luck on finding it somewhere. You...
Hello everyone,I created a wizard that either create an incident or launch a service catalog ordering process depending on the value of a variable.However, there are 3 other variables that the user has to fill and I want to recover them in a Wizard C...
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