Usually getUniqueValue is used with g_from but....If i use getUniqueValue() function with Glide Record object like below(assuming the table involved is Users table and the query is for a particular record on some condition)var x = gr.getUniqueVal...
Hi All,We will get an automated email in UTF-16 format and when we try to import in servicenow, it is creating field names with junk names(with symbols).how to make UTF-16 encoding readable in servicenow?Thanks and regards,Swamy
The options for above question are:1.Service catalog2.news3.incident4.RequestPlease somebody tell me which option is right ?
Hi,We have a group approval for Change Requests, this approval goes to the assignment group members for approval.However what I would like to do is only for the approval to go to those members within the assignment group who have the role called "Cha...
Hello Peers,Currently I am using quick or Easy import functionality within servicenow to upload data. It is on Fuji instance and the domain separation plugin is activated. When I create the template for a domain separated table eg sys_user it doesn't...
We currently have an LDAP import process in place to processes user data, but takes some time to run. As with most organizations more data was required and so we added another attribute, but the data contained within this particular attribute requi...
Hello team,I am trying to create a filter condition that will display the table entries only in case the incident number is different from the number stored in a field of another table.smth like this:Notice: I have added to the main table (the one I ...
i have created a field (checkbox) on change form and its doing the following when is set to true is taking away the request apporval action both the one from the top of the form and the one at the bottom of the form using this codeclient scriptfuncti...
I am using Istanbul and trying to change the default list layout for Project Tasks within the Project record (i.e., a related list). I am going to System UI -> Lists and finding the record where table= pm_project_task, and parent=pm_project, and view...
Hi,I have a Database View where I have Joined two tables and obtained a Data from them. I wanted to display this Data on a Dashboard. When I went to a page and tried to add it. It hasn't showed up any option for Database View. How is it possible to a...
I have several IT users that all have the ITIL role and I want to be able to assign Enhancements to them and allow them to create, edit and close enhancement records. What role do I provide the users to do this?Thanks in advanceRobin
How can I remove the vertical scroll bars on a GlideDialogForm?
The short story is - I have a need to know which fields are changing in the "current" object that's available in a Business Rule. I've seen a post on ServiceNowGuru about this but it involves J2JS, which isn't available in non-global application scop...
Been trying to get an onSubmit script for a catalog item to work where the user is redirected to the home page after submitting the record. We recently created a record producer for a new table, and the user is defaulted to the standard portal ticket...
Seems like this should be a simple thing, but I have yet to find a solution, so I'm posting the question.Our process is this.Demand -> creates -> Project -> creates -> Change RequestThe demand has a reference field for Project and Change Request to p...
