Hello everyone,I'm wondering if it's possible to group 2 fields in a module.I can't find any documentation that mentions whether it is possible to group by multiple columns.I have created a Module and set it as shown below, but it doesn't work:Argume...
I have created a Search Context for a custom table to search certain knowledge articles and attach them. In the search, a field called description is shown along with the author of the knowledge article, version etc. The Searcher for the search conte...
Hello Experts, I have a HTML type variable for a catalog item, which contains a table as below. The source code does not have any <br> tags.However, when a email notification is triggered, there are many unwanted spacing/<br> tags getting above this ...
I'd like to use checklists however they're tied to worknotes in incident. We currently have a notification for worknotes when it changes however since each checklist addition fires a worknote, this is not a useful feature.What's the best way to preve...
Hello everyone, The state field in the incident form is being changed incorrectly. Instead of going to one of the options, such as "new", "in progress", "pending", it is changing it to a non-existent value, such as "4". I want to know what is broken ...
we have a catalog Item with a List Collector variable, when the catalog Item is submitted, Initially it is assigning to a group approval and when that group approves based on the the number of List collector selected values it should have to create ...
Hi all, We have multiple catalog items with the same variables and the same workflow. We would like to use one Flow for all of them but not sure if this is possible bec in Flow, you would need to specifically call the catalog item. Thanks in advan...
Hi Experts, Changing the Risk or Impact doesn't appear to change the Priority , how to make it this one, please help me on this Thanks.
I want to print groupby assignmentgroup and with count,numbers as well
Hi,How can I redirect:1) users without role after login to the portal.2) users with 'business_stakeholder' role to incident list in native UI3) users with 'itil' role to now/sow/homeDo I need to add or disable specific properties?/** * * Service ...
Hello Experts,I have a requirement where i have to enable assessment for table Contract (ast_contract) in GRC Module. I know we can create Survey which is globally available but do we have any OOB assessment mechanism also for contracts.
Hello all,This seems to be an easy one but it isn't working.I have created an Yes/No type catalog variable for a catalog item. Here, I wanted to default the value as "No" which I already tried but it is not working. In the form it is setting as Yes b...
HI, In portal, Announcements are displayed in box which we can slide left and right arrow using arrow. I have to modify it to slide automatically in specific interval and also there is field which specifies what type the announcement is like testing/...
I am trying to implement predictive intelligence in pm_program form. but not able to find any article or any plugins how to implement this in program form. For project, idea and demand we have plugin but for program I didn't find any. Can someone hel...
Template definition not displaying all fields when creating template on sc_task table . User having itil, sn_request_write, template editor all related roles. he is able to see field for other tables except sc_task table.
