Script/Business Rule to copy Attachments from Child 'Security Incident' to Parent 'Security Incident' Dear ServiceNow Community Colleagues, I would greatly appreciate your help/guidance on how to achieve the following. I need to configure for my clie...
Hi, Is there a way to define session variables or pass information across different pages in UI builder until the current session expires ? There is one Landing page in my customized workspace and an another page is also defined which contains List v...
We have a requirement to execute a PowerShell script onChange or onSubmit of catalog client script and get the response before user submits the form.Anyone has done similar activity before or has any idea? We browsed few articles on community but so ...
we have a requirment, we need to display email activity in Service portal. can we configure?
Hi Everyone, I have an account configured as Web Service Access Only.I want this account to be able to have read only access in our User record with a specific filter e.g. AD Account Type = UserI created a custom role and added it to this account.I a...
Hi Community,We’ve encountered a situation where ADM accounts are not being created in our ServiceNow instance due to missing email addresses from the LDAP source. After further investigation, we learned that these accounts intentionally lack email a...
i have a data source that triggers from an inbound email from our HR that has upstream manager relationships on it. I am coalescing this Excel file by the EMPLOYEE NUMBER to the user table on SN, and updating a field with the string/name. For some re...
Hi guys, I have encountered a use case1. I created a catalog item associated with the table requested item. In this table, I have added a column named Error2. I created a flow in Flow Designer and turned on the toggle Error Handler. This flow is assi...
Hi there! Would anyone know if it is feasible, to have an "Edit" button next to the "New" button ? :Just like our "Tests" related list (As you can see we have both butons, Edit & New): We are using Test Management 2.0 Thanks! Kev
Hi Experts, I have to remove duplicates in Incident_metric table report. Currently I am trying to remove using script include but I couldn't achieve it. Can anybody help me doing this. Report: Script Include: Can anyone help me to fix it.
how to convert a URL into an image using ECC queue
Hi All, Here we will see how the _next and _query functions are used. How they are different from next & query operations.Please have a look. 1. _next()Moves to the next record in the Glide Record. Provides the same functionality as next(), intended...
Hi Team, I have requirement where I have two tables, custom table "XYZ Data" and another table "Asset (alm_asset)". I have a reference field on "XYZ Data" called Asset Name which is referenced to Asset table. I want to restrict users to map single r...
How can I display different delivery time for catalog items?
Hi Team,I have got a requirement that, there is one field (Password) in the catalog item called "Password reset". After ticket creation, we generally see the password field in the Requester details under RITM form. In that RITM form I want it to be v...
