Hi, I was asked to write a script to convert CST time to GMT time. I developed that successfully but now i am asked to convert 12 hour format to 24 hour format in same script. Can you please suggest what changes i can do to achieve this in below scri...
Hi Experts, I am receiving the following 2 errors for 2 devices to discover, the errors appear in the Diagnostics >> Error Stats Page.1. No supported privileged command found, current user may be improperly configured on this host to run privileged c...
I'm getting a 401 from the API when asking for table/cmdb_rel_type.. or cmdb_type_rel but can query table/cmdb_rel_ci..or cmdb_ci_rel What am I doing wrong?
Hello All,My requirement is to programmatically find any changes for an ci (name=serverxyz) and the corresponding change's planned start date is between a date range. Per the guide, to fetch change information based on cis, the task_ci table should b...
Hello All,My requirement is to programmatically find any changes for an ci (name=serverxyz) and the change's planned start date is between a date range. Per the guide, to fetch change information based on cis, the task_ci table should be used. Howeve...
I'm working on creating a query business rule so only the user with the correct role and the person that opened the request can view the RITM.Currently the people with the correct role is working as intended, however I cannot get the user that opened...
Hello everyone,I am getting this onSubmit script error: TypeError: Cannot read properties of null (reading 'document'):function () { [native code] }, While using it in an Ui action. Here, Is the script I'm using: function reviewAndApproval() {var cs...
Hi,I'm having trouble translating a message inside a Business Rule. I used gs.getMessage() along with the sys_ui_message table to store the translations, but the message is still not being translated in french.this is my BR: var ritmGrp = new GlideR...
Hello Team, I have a use case where I need to send a scheduled email report in ServiceNow that includes a custom breakdown of ticket counts by state and assignment group. Specifically:The report should include only tickets where state is New, In Prog...
Hello Experts, I have a custom Flow Designer action which returns output in Array.String data type. This FD action is in a custom scope.I am looking for a script to iterate through these array.string values in a client callable script include.I trie...
We have transfer to the request button in incident form of SOW. It's not working. It's working as expected from technician view. We have same UI action for both functionality. Please do needful
I’ve set up a custom font and company-specific colors on the Employee Center portal. I have both the font file and its Base64-encoded version, which I’ve used in a custom stylesheet and added to the ESC theme.Search Widget:The custom font is applied...
Hi all,My company wants to setup an integration from ServiceNow to AWS RedShift and create users in the database from a catalog item. What is the best way to setup the connection?
I have followed the steps outlined in the official documentation -Activate People Genius Results, to activate People Genius Results:Search Application: ESC Portal Default Search ApplicationModel: Default AI Search Genius Results Model (English)Steps ...
We have a flow that is throwing an error in Create record for sys_user_grmember table. Error: Although we are encountering this error, the group was still added in users' profile so this does not make sense.In our properties, the Run As is set to Sys...
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