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Message notification redirecting to the wrong URL

Hello,I have a button in a notification that redirects to a record producer <p><a href="${gs.getProperty('glide.servlet.uri')}com.glideapp.servicecatalog_cat_item_view.do?v=1&amp;sysparm_id=84178ca0fb58625014a0f0ff5eefdc36 &amp;ticket=${number}"> Add...

Abigail by Tera Expert
  • 396 Views
  • 2 replies
  • 0 helpfuls

Reply, Reply All, Forward functionality in Activity Log

Hi, My requirement is to enable Reply, Reply All, Forward functionality in Activity Log for the custom table. I have enabled the "glide.ui16.emailStreamResponseActions" for the same. Although I turned on the system property, the buttons are not visib...

Aruna13 by Tera Contributor
  • 1650 Views
  • 8 replies
  • 0 helpfuls

Resolved! UTF-7 format inbound attachments

I bring a strange topic (and I say strange because I haven't managed to find much cases around the internet).In the instance of my company there is a process through interactions. This process starts with the vendor sending an invoice to an internal ...

JavierTirado1_0-1743008918321.png JavierTirado1_1-1743009300479.png JavierTirado1_2-1743009704352.png

Wrong language on emails

Weird Bug here. We send out emails when RITMs, stories, and generally anything go to state Closed Complete or gets commented.When RITMs go to closed complete in DEV and TEST they get sent with the correct language for the field, but for some reason t...

sondrefaane by Tera Contributor
  • 748 Views
  • 4 replies
  • 1 helpfuls

How to make HTML type field bigger

Hi, I had a requirement where we need to enlarge the HTML type field. Before upgrade the filed used to be full of page after upgrade it congested. How can i make it bigger 

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sinu2 by Tera Expert
  • 831 Views
  • 6 replies
  • 0 helpfuls

Instance IP Address

Hi Community, I was trying to know, if Servicenow instance IP address is changed, will it impact existing integrations and user access via SSO in Servicenow? Thanks in Advance! Regards, MK

Mason5 by Mega Expert
  • 6529 Views
  • 7 replies
  • 5 helpfuls

Resolved! Dynamic URL according to environment

Hi I have a requirement where I need to build a dynamic URL, need to use already present ('glide.servlet.uri')- system property to build the URL then append catalog item sysid, so that it will open the form according to the environment. Any suggestio...