I was trying to send attachments added to RITM in Email. For that I have send Email action and then Look up records and Copy attachment action but i am getting error as below.Getting error in Lookup record and Copy attachment.Please help to fix this.
The sc_cat_item page on service portals allow users to submit a catalog item.I am going through the code on the widget and it seems like the submit button calls g_form.submit() to produce the record. How can I get the sys_id of the record if g_form.s...
In my profile, I see my time zone as US/Central, but when I raise a request and enter the date and time fields, I see Indian time only. How does it generally work? By the way, how do the same values appear for someone in a different time zone when t...
Private scoped applications provide a dedicated environment for your application, isolating it from other applications. This isolation ensures that resources such as tables, fields, scripts, and workflows are contained within the application, avoidin...
Hi,We have catalog item link in Service portal so whenever user click the link it should show Survey as Modal Pop-up and where user need to fill the survey. So I have modified the widget client script like below its showing survey widget not actual f...
Hi expert, When we ran transform map in SuccessFactors spoke we got many errors: Unable to resolve target record, coalesce values not present: [Script]. This issue should be related to the script of field map for sys_id. Below is the script: answer ...
In the RITM table we have a field called dur date i want to subtact 3 working days from thet due date and get the new date. (Thenumber of days might varies) Could any one help..
Hello All,I am facing a issue on ATF related list step:Validate Related List Visibility step is throwing error TypeError: Cannot read properties of undefined (reading 'getTableName'). The related list is present on the form and it can be selected fro...
Hi everyone, I have a requirement where two variable sets: "Shipping Information" and "Billing Information" are there. I need to show "Shipping Information" first if a user checks the checkbox "Ship to a different address" variable. And if "Ship to a...
Hi Team,I have a requirement where we need to include attachments while showing search result on KB Portal(using Zing search), as shown below:I already tried checking various properties and options on Knowledge article, but no luck. Could someone ple...
Hi Team, I am observing some strange behavior in the ServiceNow code. Script include code, calling from UI Action:var name='abc';var cc=new GlideRecord('core_company');cc.addEncodedQuery('name='+name);cc.query();gs.info("CC query :"+cc.getEncodedQuer...
Hello, I would like some confirmation on PDI. Is it possible to use Service Graph Connector for Observability, Dynatrace Workflows app and Dynatrace Incident Integration using PDI? Any help or info on this would be greatly appreciated!
Hi Al,I have an issue where i have create an email notification and try to insert mvrs data into the email notification content but it was not able to show anything, I attach the screenshot for your reference. email notification TableRequested Item (...
I have an issue to create a workflow and notification as per below scenario. scenario 11. user submit catalog request.2. 1st email approver is to HOD number 1 with different email content.3. Approved by the 1st email approver which is the HOD number ...
In reference fields, I want users to be able to preview the record using the info (i) button, but I don't want the "Open Record" button to appear in the popup. This way, users won't be able to navigate to the User table. Where can I modify the code r...
