I have been attempting to configure my flows so that I can see all iterations of 'for each' loops during testing. I have created a flow reporting setting record and set the 'Report all iterations' to true. Now, when I test the flow, it still only ...
Hello and hope there are some Workspace Guru's out there.I have been asked to remove the New UI Action button form the Project Managment workspace in the List view and in the My Project's View And the List in All Projects:I have tried to go to the...
Is it possible to report on 'Assignment group' assigned when SLA Task record breached SLA (Breach = true)? In other words, if I would like to know which Group was assigned to a record during the moment of breaching then what is the best way to extrac...
Hello Developers,I have a requirement where I need to display in a addErrorMessage, group names and their managers of empty groups from the list of groups I am getting from a list in a change Can anyone help?
workflow not triggering scoped script with empty scratchpad after checking out WF, and same error after publishing WF, though previous run works. it looks like scoped script(non Global) IaCloneRollbackWf is not recognized by the WF, error message is ...
Dear Team,I am following the below-solved URL to achieve that same requirement and tried the steps and script as provided in this:https://www.servicenow.com/community/csm-forum/passing-variables-from-interaction-record-ti-catalog-item-in/m-p/402456/p...
Dear All, How do I add a FAQ widget in service portal. Please help. Thanks & Regards,Kavya
Hi All, I want to sync the shared mailbox data into custom tables of servicenow. There is a powershell script which pulls the data from exchange server and it's output has all the required data in JSON format. There are around 11K shared mailboxes i...
Hi, Workflow editor made it easy to add variables from multiple catalog items to a single catalog task activity by using the slush bucket, but in flow designer when creating a catalog task you have to select only one catalog item. This makes it diff...
I have received some great help in the past here in parsing some inbound emails to update certain fields on the user table. The Subject Line of the email looks like this:Security Notification - FirstName LastName - EmployeeNumber - Effective Date - y...
I'm working on a presentation to my Manager about adding and removing items to the cart through Virtual agent chat, I can add items but can't seem to remove them. CartJS documentation only lists cart.empty() as the only deleting method but this only ...
I am trying to create a report for the count of incidents an assignment group had at a specific time in the past. For example, if I wanted to know what the count of tickets in the Desktop Team had at 7 AM for the last 5 Mondays. Has anyone had experi...
ICT Tasks being triggered to the respective support groups for action from the MIM Workbench which should not be triggered as workbench has not been rolled out yet. Please disable all these tasks from the backend so these are not generated until the ...
How can we create a custom FD Action to parse a JSON message?We have attempted, but receive an error:Error: Empty JSON string,Detail: Empty JSON string Details:Input: JSON Message as a String Script Step:(function execute(inputs, outputs) { var js...
Hi,I am getting an error 'Cannot read properties of null (reading 'toLowerCase') on GlideAJAX. Kindly help. GlideAJAX function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var ci_name =...
