want to see applications services having knowledge article and without knowledge articles in report
User want to see applications services having knowledge article and without knowledge articles in report. Kindly suggest how to achieve this ?
Forum Posts
Retain only the last-uploaded image on system property
Is there a way to only retain the last uploaded image in a system property with type "uploaded image"? Right now all the previous attached images stay as an attachements in the property.
ServiceNow chatWindow display transparent
I'm having a bug on ESC, the chatWindow ( inspect - elements ) seems transparent.how can I fix that ?
Survey Report
I have a requirement to create a report on survey ,but it should contain 2 more variable which is present in a particular catalog.How can i bring those two variables into the survey report ,i know it will be done using Database view.Can somebody help...
Resolved! Need to update the install count field
HI Community, I have a requirement, where i need to update the install count details in software package table.This data is depend on the number of records present in software instances table with install on being not empty.For example in software in...
grouping assignment groups and using in interactive filters
I need to create an interactive filter that has :All Tech hub (list of 30 assignment groups)2/3 level (list of 50 assignment groups)ServiceDesk ( list of 6 groups)I don't want the actual "list" to be shown I just want to choose "all tech hub", "2/3 ...
Need to update the record count in software package table
HI Community, I have a requirement, we have schedule job which run daily in software instances table if record is not updated for more than 7 days then install on field is made empty. now in software package table the count needs to be reflected.For ...
Enhancement number in the service portal is not showing up when an user submit the request
When a user is submitting the enhancement request from the service portal, after submitting the request it used to show the enhancement number of that request, but now it's not.The Enhancementt catalog is referencing to the Enhancement table.I have a...
Resolved! How to get dynamic values from list collector on form into an object in server script ?
I have a form that has a list collector to accept multiple values. Once form is submitted, these values need to be collected and built into an object as below. If user selects 2 values from the list collector on form, the 'selection' should have 2va...
Resolved! Record Producer Script to put values into notes field
I have a record producer that goes into a table. I want some of the fields from the record producer to put what's in those values into the notes field. I want the fields to put into one entry in the notes journaling field. How can I write a script i...
Set out of Office In Status in teams and set automatic replies when the task is created
Hi , Can anyone give an advice that when the user raised an request for the out of office by mentioning start date and end date ,then ServiceNow set ups the out of office status in teams and set the automatic replies
Resolved! Excel issue in mrvs multirow variable set select box filed
Hi All, I am create one catalog in that catalog I am getting data through excel sheet to MRVS of catalog in a MRVS variables there are so many select box variable but when value enter in the those MRVS through excel sheet it show's it on own opt...
Build following functionality on change request record
Build following functionality on change request record For normal change when start date is selected. Validate if the date is not from the past and force user to enter future date For emergency change the start date can be past date. Build this using...
How to hide the Sugesstion icon and make the field label hint stay visible when hovering over it?
I have two questions regarding UI elements:1. How to hide the Suggestion icon next to the short_description on the record screen?2. How to make the field label hint (tooltip) stay visible when hovering over it? Currently, the hint disappears quickly,...
