Hi All,Can someone help me to understand what is difference between below two When should we use : Arr.push(i) ;When should we use : Arr + = ( ' , ' + i);var criticalIncident = [];var inc = new GlideRecord('incident');inc.addActiveQuery();inc.ad...
I am trying to create an experience on intake forms (incident/request) on Employee Center portal, where the KB article shows up in a widget dynamically on the intake form based of the details filled by the user on the form.
Sorry for the long post. Hi All, I am using AdobeSign integration to get the PDF document signed from an employee.Completed below configurations as per the documentation:1. Activated & setup AdobeSign Spoke2. Created HR PDF Document Template3. Confi...
Hi team, Is there any possibility to increase the height of the Description field and set this height as default instead drag and drop.Please suggest on this? Thanks!
Hi All,We are currently facing Duplicate records in Server table based on differnt Serial Number Type from Discovery and Solarwinds SG connector. Discovery is creating a server record with Serial Number type as BIOS whereas Solarwinds is creating ano...
Accidently canceled a change request and I need to change the state to closed. It was actually implemented just no on the planed start date so it needed to be force closed. Is there a way to do this?
I have a dilemma where I need to force close a change request that was already implemented months back however it was done out of business hours so the change request did not go through the proper workflow. It is currently in the draft state and need...
Hello all, I am trying to show the parents of sn_safe_scrum_task records. These scrum tasks have parent records that could be an epic or a feature. I tried to do a database view, and it worked when the feature table was the only other table I added. ...
The goal is that I want to populate a reference field from one CI with the value (reference) of another CI from a single Identification and Reconciliation engine (IRE) payload. ExampleI have the following JSON payload (simplified) that I want to subm...
Hello, I currently have a problem with the events in the UI Builder.We have developed a Related List Action (Declarative Action) that opens a UIB page.On the UIB page, the agent can select some parameters and call a data resource that triggers an API...
If an email body contains name/value pairs with this syntax:<string>:<string>then an email object property is automatically created and populated. For example, if the string Var1:Value1 appears in the email body, the property email.body.var1 is creat...
Hi Guys, I have created a data visualization and added to dashboard in platform analytics. I have scenario where business_stakeholder is not able to see and getting below error attached screenshot.Note : I have shared this visualization and dashboard...
If a user is locked out of their ServiceNow instance (active false status), and if they attempt to log in, the instance currently redirects them to a logout page after completing multifactor SSO (authentication via Microsoft Authenticator). We want t...
If you’re working on process automation or case management in ServiceNow, you've likely come across both Flow Designer and Playbooks. While they might seem similar on the surface, they serve very different purposes. Let's break it down Flow Designer...
I am converting workflow to flow, In that there is one activity to create change request, They are adding some template while creating it in workflow, I am not getting exactly how to add template via flow or flow action.I tried with script like "appl...
