Hello team,I am trying to create a reference fieldsPortfolios,Budget codeBudget idsProject code Project idsThere are referring from a single custom table budget expense.When I click on their dropdowns, they all are showing me created by. I want to ha...
I'm working on a flow that sets the Description field on the RITM record where I need to pull 25 random assets from alm_asset (the display name).I know how to query the table and get results, but how do I randomly pull in 25 records so I can built a ...
Hi,I need to assure that a Flow's executions are run and completed in sequential order. They can't run in parallel. I thought there was a way to do that as a Flow or catalog setting but I'm unable to find it. Is this possible?Thanks in Advance,Tod...
Can we automatically transfer the Live chat to another Global Queue after some wait time like 15 mins?
In Normal Transform map, we can write transform scripts (on before, on after, on complete etc) and there the syntax is documented. How to write scripts in Robust transform maps? Need the syntax for the same
Hi all,We have an issue with null values not getting updated from AD to Servicenow. I tried looking at various articles but nothing worked out. I have no experience in writing the expression but tried updating the attribute mapping in Entra with an e...
Where do I change the text font color for the Service Portal "Default" brand. It's not located under Branding Settings. I've inspected the elements and have been unable to locate this color in Themes, Style Sheets or Pages.
Hello, I have created a scripted list menu item for my requests. The issue is that the value and the counter is not displaying at all. I do get a list with the number of records but I cannot see the data just a blank list and the counter does not sho...
Testing the Hardware Refresh part of HAM Pro, however, running into a roadblock on the sourcing item piece as I cannot get past the task as the options are greyed out.I am at a loss as I have this issue on the Hardware Stock order process and cannot ...
Scripting help required please.When a user subscribes to a service, and the user is later archived without first removing the subscription, Servicenow retains the subscription record in the service_subscribe_sys_user table. However, the email field i...
Based on Assignment group of Catalog Task,How can we hide Catalog Item variables(RITM Variables)?
I have a catalog item with a Custom Variable. this custom variable is configured to display a widget on the Catalog Item to collect user information. This widget populates data onLoad of the catalog item and displays the data of users who report to t...
Hello Experts,As per attached image, I want to set user.email = user email coming from a action.on red i want user.email = on green it is passing the user email. (it is correct).how can I ?thanks
I am attempting to redirect users to our standard ticket page (instead of the REQ confirmation page) after submitting a request from one of our Catalog Items in Service Portal. However, I consistently get this error: "Unhandled exception in GlideAja...
The OOTB org chat appears to only show a 1-up manager. Is there a way to have the org chat go all the way up to the CEO/VP/etc?In the screenshot above, I am looking at Erin, and the manager is Beatrice, and Beatrice's manager is Maria, but she is not...
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