I want to auto generate a PDF whenever the request is completed and auto attach the PDF to the actual RITM.The PDF should contain all variable information along with the Approver related list
Hi, I have created one UI Action button on incident form but unable to populate the button in service operation workspace. Please help me with the issuue.Script:function sendIncidentTolenovo() { if (g_form.getValue('work_notes') == '') { va...
Hi All , We have a requirement in which we want to see who has downloaded the attachment.Please find the code below : Also please note the table on which we want to see who has downloaded the attachment is in scoped app and is extended from task,weir...
Hi Team, In HR case creation, native view page link when user bookmarks this below link and tries to create a new HR Case, when must show alert and redirect to workspace link. Native link:https://********.service-now.com/now/nav/ui/classic/params/tar...
Hi,Is there any way to add field under this Tab without cloning the widget?the page id is: csm_ticket&table=sn_customerservice_case
Hi,Im trying to impersonate a user with sn_customerservice_agent role and when i go to CSM Workspace Lists i see this:
Hi,in CSM Module, what is the name of property that closes 'Cases' automatically when they are in 'Resolve' State after number of days
https://github.com/ServiceNow/PySNC/blob/main/docs/user/authentication.rst from pysnc import ServiceNowClientfrom pysnc.auth import ServiceNowPasswordGrantFlowclient_id = 'xxxxxxxxxxxxxxxx' # oauth_entity.client_idsecret = 'xxxxxxxxxxxxxxxx' # oauth_...
Hi everyone I'm working in risk workspace, after submitting the smart assessment I'm getting the success message as below, i want to change content of it by adding an image and text, but I'm not able to find that modal popup. below sharing the screen...
Hello together,this post describes the way how to validate the start and end date. https://www.servicenow.com/community/developer-articles/two-quick-steps-to-achieve-end-date-after-start-date-validation/tac-p/2809061I tried this for change_task table...
Hello everyone,I was fortunate enough to participate in the recent events: Hacktoberfest, Community Week, and the #BuildWithBuildAgent Challenge. I'm very excited about the recognition! I wanted to check with the long-time community members and team ...
Hello Team,I am new to Service Mapping and Discovery and currently working on a Service Mapping POC.Discovery and the MID Server are already in place. Apart from this, I would like guidance on what information and prerequisites I should ask from the ...
I have implemented a Search application and Search Source for the portal page and I am able to see the results as admin, when I impersonate the end user I am unable to view the search results. It is going blank. Any Suggestions?
Is it possible to display Record Producer variables in the CSM Case Workspace using the Variables Formatter? We are creating Cases via a Record Producer and would like to know if the Variables Formatter is supported in CSM Configurable Workspace to d...
I'm trying to configure a Datastream action within flow designer.However, when I test run the Datastream, I get an "Internal Server Error", and in the node logging I receive the following error message: Invalid query detected, stack trace below [Un...
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