Hi Team, We are observing unexpected assignment behavior when incidents are created from Azure Monitor alerts via Event Management. ScenarioAlert Source: Azure MonitorAlert creates incident via Alert Management Rule + Flow Designer subflowAssignment...
Hi Experts, I’ve recently heard some rumors regarding potential changes to the ServiceNow release schedule for this year and wanted to check if anyone from the ServiceNow Release or Sales teams can confirm the details. The rumors I’ve heard are:March...
Hi everyone,I'm working with a system property that stores an array of string values, for example:Property: list.of.stringsValues: "111 - TEST", "112 - Test2"In my Script Include, I'm retrieving the property like this: var titles = gs.getProperty('li...
I configured a server script ATF step where I get information from the hardware table PRD instance, compare this to what is defined in the instance the test is run on to identify IP addresses that I can run a first discovery on automatically. While ...
Hi I'm trying to use some scripted data resource in UI Builder for a report (data visualization - type: vertical Bar). I've tried many and I have the following findings: - if I use "Add data manually" and paste a JSON with the data that I want to dis...
Hi All,I want to filter the TASK SLA report data in Dashboard record based on CSM Task record 'L1 Unit ' field( dropdown)PROBLEM:While creating Interactive Filter Reference on 'Task_sla' , I'm not able to select "L1 Unit" field from Dot-walkin as T...
I have tried create style for the field but it does not work for workspace
I want to show only pdfs attached in the article body not the jpg files in the portal of the knowledge article.If I make display attachments false I am missing pdfs along with jpgs.suggest better approach.
Good afternoon! I just have a few questions regarding the setup of an alternate URL/DNS Entry. We worked with our Boundary team to develop a new DNS Entry/URL for our instance utilizing an IP address. We didn't notice any issues until we started se...
I have a requirement related to Risk Assessment and Change Management.When a user submits the Risk Assessment, if they answer “No” to one of the questions, a follow‑up question is displayed. The value from that follow‑up question is then copied to th...
Hi All,Could you please help me on below issue.I have created one Section from UI builder and trying to add existing fields into that section, but unfortunately fields not showing in listexample : Subcategory
I want to make details to be filled mandatory when the article rating is 1,2 or 3 in the portal
I have added Microsoft authentication on my phone for ServiceNow personal developer instance login. But the authentication removed from my phone. Now I can not login to instance. How to fix this.
How to build a GET Rest query to fetch Incidents created after specific date.https://my.service-now.com/api/now/table/incident?sysparm_query=sys_created_on > "2015-05-05 00:00:00"i Need like above, what's the right query request, can you help me ?
As part of our integration of AD to ServiceNow, I created a custom field on the sys_user table to assist with flagging down inactive users in Active Directory. I keep on getting different solutions on how to hide a custom field. What is the best p...
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