Hello, everyone. I'm having an issue with an implementation of a solution for my client. I have been tasked for a form to compare the company of a user on the form with another company listed on the form itself, and to make certain fields read-only ...
What are Outage Records? What is their use (with use case if possible)?
I created a REST API for Jira, I'm trying to add HTML command for the input action 'Description' like below but when I see the result in Jira I see the HTML command not working. Also I added space to each field in Description in the Action inputs see...
Can we create Approval Workflow based on Catalog Item Variable present in the Custom Table and Approver field value of record to be triggered based on it .
Hey all, I've been trying to research this, but I'm not able to figure it out...How do we go about adding more data to the form controller > form > recordMembers array? I'd love to have phone number setup in here as well, not sure why it's not by def...
Hey all, I'm having issues customizing the contact fields on a contact card... Any help would be appreciated. Here we can see that by default, the contact cards use this item:property type information, but we cannot data pill anything here or even u...
Hello Team,I’m facing an issue in our test instance (not in dev) when working with a custom table that extends Task.When users try to select a value in the Assign To field (after choosing an Assignment Group), the following error appears: Part of the...
In CSM Portal, contacts can see the Product field (record producer)while creating a case, but no product values are displayed in the dropdown. I have verified there are no variable restrictions, table access is correct, and the contact has the requir...
There is a requirement to restrict users from closing incidents (p1 and p2) in list view without filling up a certain field. Created a BR to do the same and it worked as expected but also blocked the auto closure scheduled job. Created a data policy ...
I'm using a client catalog script and and client callable script include to implement a requirement and avoid the selection of weekend days and holidays on a date time field on a catalog item.I'm using the glideSchedule isInSchedule method but I'm ge...
Hi community, I'm struggling with creating the date/time field where only the past dates are allowed. I found this code. But it doesn't work. The accepted behavior is that user is not able to choose from the date/time component the future dates. (T...
Hi, Please advise to deactivate the workflow, the workflow is in Published status = true but the active status = false Between the many combinations of Active (true or false) and Published (true or false), what is the proper way to "unpublish (deacti...
I want to generate an Excel from RITM Variables, in .xlsx format once the RITM generated Already I have created an script include to generate .xls file, but not able to generate in .xlsx format.
Hi All,I want to add a custom field called “New Laptop Required” type yes or no to the User Profile page in the Service Portal.This is the page users see when they click their name → Profile inside the portal.The current User Preferences section show...
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