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Jira Spoke integration Challenges

Hello All,I have configured the bidirectional Jira-Servicnow Integration using Jira spoke which is working but I'm facing some challenges while configuring and they are.. 1. When I'm commenting from Jira side at the ServicneNow side it's showing comm...

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State is not getting changed

Hi All,There is a BR which check the condition if the assignment group is not empty and assigned to is empty the state should be assigned it is working fine in the workspace, but if record is created via record producer the state is not changing afte...

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Devansh1 by Tera Contributor
  • 436 Views
  • 6 replies
  • 0 helpfuls

Need to make MVRS readonly based on variable selection

I have a variable named Purchase type which has like 4 values and when i select one value which is Refinery Request, then a bunch of variables which are declared under variable set MRVS, like Quantity, Asset number. They all should be made read only ...

Abdul by Tera Contributor
  • 533 Views
  • 7 replies
  • 0 helpfuls

Hide costum tabs on ui builder - workspace

Hi, I'm tring to hide 3 tabs that I've created on workspace (SIR module) and I can't do it even with a client script on the ui builder. This is my code:/*** @Param {params} params* @Param {api} params.api* @Param {any} params.event* @Param {any} para...

Send a grouped message

HelloI've created a table to keep track of loaned equipment. The table includes an end date and the equipment borrowed. I'd like to send a message to the person who has the equipment (asset=>assigned to) the week the loan ends. I've used Worflow stud...

Brigitte V by Tera Contributor
  • 175 Views
  • 2 replies
  • 0 helpfuls

Rethinking an Approval Workflow

Hi community,I'm looking for your input on a workflow I've designed and how to improve it. I'm trying to create a subflow to handle an approval process, but I've run into a design issue. My Current Workflow Logic The core logic of my current process ...

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