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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum user criteria cannot read ,can read not displaying in Knowledge Center Hi everyone,I'm workin... Read More Developer forum Unable to set caller field readonly with setReadOnly() function onLoad() { //g_form.setReadOnly("description"... Read More Developer forum Can we hide the virtual agent icon for a particular page in the same portal? Hi Everyone,Can we hid... Read More Developer forum 'Domain Support - Domain Extension Installer' plugin fails to install I have a #PDI version ... Read More Developer forum How to properly mask and store client token here? Hello, Below is a cURL example of an API we are trying... Read More Developer forum Incident Resolution Workspace When I click the "Resolve" UI Action, it opens the resolution dialog in both Native... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More WSD events ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Get an exclusive look ... July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5427004/whats-new-in-the-q2-release-for-workplace-service-delivery Read More GRC events ServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM) July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5426993/whats-new-in-the-australia-release-for-thirdparty-risk-management-tprm Read More Intelligence & ML events ServiceNow Exchange: AI Academy - Building Secure & Personalized AI Voice Agents Your Brand, Your Voice... July 21, 2026 8:00 AM https://info.servicenow.com/LiveOnServiceNow-PlatformAcademies.html?cid=losn:com Read More Workflow Data Fabric events ServiceNow Exchange: Workflow Data Fabric Academy - ZCC for ERP Discover Workflow Data... July 21, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Source field changes specifically on workspace

I want when an request Item is created specially on workspace and Service desk agent clicks on SAVE then Source (contact_type) field should be Email, other wise when uses service portal then Source (contact_type) field should be Portal , tried throug...

  • Question

Unable to set caller field readonly with setReadOnly()

function onLoad() {    //g_form.setReadOnly("description", true);    //alert(g_form.isReadOnly("description"));    //g_form.setDisplay("short_description", false);    g_form.setMandatory("caller_id",false);    g_form.setValue("caller_id",g_user.userI...

  • Question

Custom Card Carousel (not case table) in HR Agent Workspace

Hello!Is there a way to replicate the Case Card Carousel that are OOB in HR Agent Workspace for other tables?In this particular case, I need to create a carousel with cards for knowledge that would have similar looks to these OOB carousels.I know tha...

  • Question

user criteria cannot read ,can read not displaying in Knowledge Center

Hi everyone,I'm working on ServiceNow Yokohama and have noticed a difference between the Classic Knowledge Article form and the Improved Editor (Knowledge Center).In the Classic Knowledge Article form, the Can Read and Cannot Read user criteria field...

  • Question

How to open related record in ATF

Hi all, I'm working on Change ATF SOW version for change task validation it is creating change task after moving state to implement but i'm unable to open those task records. What could be the process for that i tried to open via related list but sti...

  • Question

How can I log the user's IP address when an attachment is downloaded?

Hello,I would like to create an audit log that records the user's IP address whenever an attachment is downloaded.I am aware that ServiceNow provides the attachment.read event. However, I have not found a way to retrieve the client IP address associa...

  • Question

Service Catalog Categories as Cards/Tiles

I’ve seen a number of posts in the community asking for a Service Portal widget that displays Service Catalog categories (or subcategories) in a card/tile-view.  Below I’ve attached code for 3 versions of such a widget.   Version 1: Tile with categor...

  • Article
  • Developer

Building ServiceNow apps via Claude Code and the ServiceNow SDK

Vibe Coding with Claude Code + ServiceNow SDK   This is a series of short episodes (around three minutes each) that walk you through building native ServiceNow apps from your terminal using Claude Code and the ServiceNow SDK. Each episode covers one ...

  • blog

How to properly mask and store client token here?

Hello,  Below is a cURL example of an API we are trying to hit. curl --location 'https://my_custom_app.com/api/flo/123456789/invoke?clientToken=ABCD' \--header 'Content-Type: application/json' \--data-raw '{    "userId" : "dummy@dummy.com ",    "cont...

  • Question
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