Hello,I am trying to replicate the logic of the out-of-box UI action on sc_request called "Cancel Request".URL: https://<yourinstance>.service-now.com/now/nav/ui/classic/params/target/sys_ui_action.do%3Fsys_id%3D180dfd110a04bf1501fc982f0cf791bb The l...
I have two date fields that i am mapping in my Tranform map the source date field has the following format - mm/dd/yyyy <time> there is no existing date format in ServiceNow that matches that. Also i need it the instance format - yyyy-mm-dd<time> I...
I have a request to add more details to the emails that send out from ServiceNow. What I would like to do is add the variables on each Catalog Item in the body of the email that gets sent out. We currently have an email that sends out that gives gene...
I have the following code which correctly returns the field names and values for every non-system field in a table, for a particular record. I would like to add one more criteria: I would like to exclude all non-Active fields in the table from the l...
I'm trying to update the error topic with a custom topic to fallback instead of displaying the error. However, the Now assist chat experience is not updating even after selecting and saving the new topic. After saving it somehow it falls back to err...
Can anyone point me to step-by-step instructions for configuring an email integration with MS Graph? We need inbound and outbound email so ServiceNow is able to read the email to generate tickets and also pass outbound notifications back through the ...
Hi Experts, I want to create a sc_task record in Search Result Display Configuration. currently the table does not let me create new records. Has anyone done anything similar before?
I have created a post-chat survey which works however it appears every time the chat is ended. I wanted to customise the frequency in which it appears to the same user so I created a trigger condition however this doesn't work, and the post-chat surv...
Hi Community i have used -below API to generate document task or generate PDf dopcument without participant. for Incidentrecords.new sn_doc.GenerateDocumentAPI().generateDocumentForTask(recordId, documentTemplateId, pdfName); The document template ...
Hi community,I would like to implement the following can you please help?> Have a catalog item that gathers fields including start date and has a hidden field called COUNTER. > Once this item is submitted, the COUNTER = 0.> Every week check have a sc...
Dynamic Filter Options allow you to use JavaScript logic in filters instead of hard-coded values. This is very useful when filter results should change based on the logged-in user or business logic. step 1)Create a Script Include that returns an arra...
Hello, everyone. Today, one of my co-workers was working on Flows in Flow Designer when he noticed a problem. He has used the action "Get Catalog Variables" in the past with no issues, but an issue happened today. Every Single Line Text variable he r...
Can anyone explain UX Page Properties - chrome_header and chrome_footer in the Workspace. and its purpose.
Hi Experts. Currently my approval emails opens in native UI when user click to review the record from email links. How can i configure the links to open SOW instead.
Need to find the similar incidents based on short description or configurtion item. If found the similar incidents create a problem ticket with those incidents numbers and ci value. And attach the incidents and ci's in the related list of the problem...
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