I need urgent help with VA
i have an issue that i've made a application which has a custom Provider Channel and i want to use it in a llm assistant, pq i can't find a way to make it apear in the selection
Forum Posts
ATF background script
Hi Team, I am trying to run ATF with an background script but I am unable to do so with Suites and Tests, so does anyone of you have come across this type requirement? Eventually I need to run ATF with BR.
create email notification for a inactive user of the group
Hi All, It is first time to work on the wmail notification. I need to create an email notification the following conditions where the target groups are those that start with API..1. When a ServiceNow Group member's account becomes inactive: Emails wi...
Dictionary Override defined on task table's Assignment Group for a custom table is not working
We have a custom table that uses assignment group field from the task table(parent table). However I can see all of a sudden the dictionary override is no longer working. For our custom table the support group selectable should be limited to certain ...
Need help customising this
This is so confusing and at the same time not helpful I somehow found out the script which feeds the value. We have a simple requirement to just hide the quantity field from the record information of the RITM record in SOW workspace.this is the recor...
sysauto_report export issue
We have scheduled auto report set and type is set to excel and when report is generated to email we are getting its an PDF. Any suggestions on how to fix this issue
Is there any way to create a contact and set password using script?
Hi,Is there any way to create a contact in 'customer_contact' table and set the login password using script?Please share the script if possible
How to fix null return value
Hi All,Here I'm returning sysID from script include and calling that in table filler condition, but it is always showing null Script Include : client callable ( Glide AJAX enabled) , All application scopesRoles: publicgetBuisnessUnit: function() { ...
I Cannot ceate a label on three Visual Task Board that I am owner of
Good Afternoon -I have three Visual Task Boards that I am owner of. All three are Free Form Boards. I previously could add labels and update them. We have three non-production environments I am able to edit the boards in non-production environment...
Starting RITM SLA based on first catalog task creation
Hi All, I need my RITM SLA to start when first catalog task will be created because this task will only be created 3 days before a specific date from a variable (this date is entered by the requestor in the Service Portal) On my sla if i set the foll...
Architecture Guidance
I have a requirement where there is a third party tool which is also a ticketing toolwhen i click on workspace left hand navigation panel ,we need to fetch the tickets related to the CI which the other system also has and display it as a table we hav...
Tracking costs of services, offerings, and applications in CSDM
Does anyone have any good experience tracking costs of services, offerings, or applications via CSDM models? Thanks for any help.
How to Dot Walk in BR for Group Parent
Most of our Groups have Parents.Our Parent Groups are named as per the Individual Group Owners Department Name sys_user_group.parent should always be set to be sys_user_group.owner.Department.Name (or to the Parent Group that represents the relevant ...
Resolved! Variable type 'label' should not be mandatory
Hi everyone!I have a problem with a variable label type that is mandatory and should not be. This behaviour affects only catalog service item on platform and not in service catalog portal (here is right). This variable belongs to a variable set and t...
Vendor Management Workspace - Assessments - Hide/Deactivate Lifecycle phase?
Hi, Client is requesting to remove "Generating Observation", from this phase section. They have already done it in Native UI. I see nowhere to adjust this in UI Builder or form layout. I can't find the data-source either in the page (default page in ...
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