Hello Community,I am trying to understand the licensing calculation for a Per Core license metric.In my entitlement record I have:License Metric: Per CoreRights per License Pack: 2Number of Packs: 8Purchased Rights: 16The system appears to calculate:...
We have a two step checkout process in our organization.We have a record producer using which we generate RITMs. We would like to have the attachment copied from the record producer record to the individual RITMs. Instead of using a BR for copying at...
Hello Team, do we have any free connector where we can connect service now to external sources for practice purpose.
How do we display the fields in the list view? When a non-admin uses personalize list columns, only the 2 reference fields are available. I know we can configure it using list layout, but for those non-admin, they don't have access to it. I'm thinkin...
I am trying to get AI UX to work on my PDI. I have tried both on Australia and on Brazil with the same result.I followed the guide here: https://relay.semaphorepartners.com/aiux-docs/installing/After checking/updating the plugins listed I can see tha...
Having Issue In decision Table. 1. Decision Table Have Entry, but when i Enter input in click on Test Means it giving result as Empty , How to Fix this. 2. Some Times Decision table Entry not capturing in Update set.
Hi techno experts, we have a requirement to Integrate EDI ASN data across ServiceNow and a third party application ePlus. This is about procuring an Asset when order is placed. We wanted to track down order, processing, shipment of an Asset completel...
Hello Experts, I have created a survey for Service Desk team. One of the question in the Survey is as below Whenever the response is Yes, I want to create an actionable Task to the Service Desk managers , they get notified and can update & close t...
Question: There is one mid server and the same MID Server host/service is being shared by Dev and Prod. Issue: While Prod services are working fine but for Dev the error is coming up: "services already exists" What could be the cause and how to sort ...
I need to Create ACL of Contact so when agent click on create contact button they can be able to do that. i am new to ACL i dont know how to do this .can anyone help me?
Hi,Is there any way to hide this specific OOB related lists without using UI Builder (About, Related Work. Stakeholders) from sn_fin_supplier record in Source to Pay Workspace?I just want to have Details Tab
Hi Team,Currently we have Group A which covers certain zip codes and whatever case, wo and WOT are created are assigned to Group A and to certain agent. we have requirement, we have 3 accounts which are also present in same zip codes which Group A co...
My parent Archive Rule is failing to run referenced 'child' Archive Rules. The goal for this archival is to archive [incident_alert] and [incident_alert_task] records when an [incident] record matching the criteria in the parent rule is found. Since ...
Hi everyone,I'm currently working on configuring Now Assist in Virtual Agent using the Enhanced Chat interface, and I'm trying to customize its look and feel to match our company's branding. However, I’ve hit a bit of a wall trying to change a couple...
Hi Community, Has anyone integrated Tanium Push Integration into their instance where thier IP Address Access Control is blocking all IP ranges except for specific whitelisted IPs? We are trying to integrate Tanium but are unable to becuase I don't ...
