Building a flow where we are asking for Bob to work a task. If Bob doesn't work his task within 7 days then a new task is activated for Bob's boss to complete a task. The part I am having trouble getting to work is if either Bob or his boss comp...
Hi All!!For playbook there's a lane under which I have a few activates/tasks. For a few tasks I want the to set the assignment group to something else. My approach is to go directly to the specific activity definition and set the assignment group the...
Hello! We recently implemented the "save as draft" functionality along with a couple catalogue items that are designed to be iterative (information is gathered and input over a period of time before the full form is submitted).We are coming up agains...
Hi all, I’m currently working through some CAD practice tests and I’m not completely sure about the answers to the questions below. Could someone help me out? 1. How can a developer create test run data sets for parameterized tests? More than one res...
Trying to generate a Reclaim Asset record from a business rule that is using the Offboard RITM as a trigger. I tried the cart option, but it created a RITM instead of ARR record, and thereby skipped all the subsequent stuff that is supposed to happen...
I'm trying to learn how do work with UI Builder, so I'm following the courses on ServiceNow University. From the very start, however, there are some concepts introduced that are not very clear to me:Agent WorkspaceConfigurable WorkspaceCore UINext Ex...
This below tabs on the service operation workspace show incorrect data, i need to filter this data as per my need, where can i filter this?
An agent has attached 2 attachments on to a case by mistake. We removed those attachments from the case but they are still showing up in the activity stream. I know that we will not be able to find the record in sys_attachment table once an attachme...
I am being asked to create a "60 days / 2 Months" frequency. Adding a choice to the list looks same as it is anywhere and is not the problem. However, for things to work correct, there MUST be someplace that defines the logic so GRC knows when to cre...
I need to delete de RPA Hub Workspace that appears thereAdditionally set as default the Service Operations Workspace not the Global
Hi Team,We have a new requirement to store and manage (automate) the following data from Azure AD in the ServiceNow CMDB:Store SSO-related applications in the CMDB and enable synchronization.Store service accounts.Store tenant details.Store Entra ID ...
Hi, I'm using a Form component with a Glide Form data source. I'm getting all info with the initial load. On the form, I have two dependent fields. fieldA -- reference field fieldB - reference field that depends on choice from fieldA on the fieldB I ...
Hello. I created an extended table from the task table for a specific function in my company.I created a specific role and ACLs for the table without admin override to ensure that only those who have this role can read, write, modify, and delete reco...
hi team, could you please check my pdi getting issue while login ,i am not getting verfication code ,while login to the mailpratapvmware6@gmail.com- https://dev264603.service-now.com/
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