What is the AI product you will use when design a solution?
Hi community,May I know in your daily work, will you use any AI product to help with your solution design?Any practise to share? Thank you.
Forum Posts
Implementing .xlsx Data Export Functionality in Custom ServiceNow Widgets
I have a requirement to implement data export functionality in .xlsx format for custom widgets built in ServiceNow.The expectation is to export the widget data into an Excel file while preserving details such as selected columns, column order, and da...
Resolved! How to amend the Feedback widget on the portal
We're currently using the OOTB feedback widget on our portal: However, we are wanting to amend this so that we don't see the 'Remind me later' and 'Do not share my personal info' buttons. Does anyone know how this is configured? Is is possible to add...
Knowledge article Info button in incident form
Next to knowledge article checkbox i need to add a info type of think where i click on it it should say “clicking on this checkbox will create a knowledge article “ can anyone guide me on how to do
How to use a Business Rule Query in a System Property
I'm working on a Business Rule that uses the below query in the if statement:((current.u_external_auditor_sox_control == true || current.u_sox_control == true) || (current.u_cbp_tier == 'Tier A' || current.u_cbp_tier == 'Tier B') || current.u_support...
Editing Reference Qualifier to only show limited columns in a lookup window.
We have a catalog item with field Service Instance which is referencing to cmdb_ci_service_auto but we want In the Lookup window to show only Name, Install Status, Support Group.Things I tried and dint work: 1.Created a custom view and referenced tha...
How to create auto save functionality in the incident form
Hi Experts, I need to create an Auto-save functionality in the incident form. I read many posts regarding this, but I didn't understand. It would be great if anyone could navigate me to the correct post or give me any insights on this! When someone o...
machines not receiving Windows Updates through Microsoft Autopatch
Hi ServiceNow Experts,I am seeking your high-level guidance on implementing the following automation use case in ServiceNow.The objective is to automate the resolution of incidents related to devices not receiving Windows Updates through Microsoft Au...
want to edit out of the box error Messages
"The fraction part of a currency value cannot exceed 4 digits. It will be rounded off to the first 4 digits"Want to edit this msg for contract management
CISCO CTI Finesse integration with Servicenow.
Hi All,We have a requirement to Integrate CISCO with Servicenow.The use case is that if a person call on CISCO telephone(Customer using it already) we can manage that call in servicenow like we can answer that call and open Interaction for that call....
How Data privacy is handled in ServiceNow for Now Assist capabilities ?
want to know how Data privacy is handled for Now Assist capabilities customer is asking data privacy details for LLM Model in ServiceNow
Looking for end to end details on how to deploy software autoamtically using Intune
I am looking for end to end details on how to deploy software automatically using Intune with ServiceNow. I couldnt find the any docs/community posts/blogs/Youtube videos describing the same. 1. So looking for end to end flow details2. Doest it also ...
Resolved! How to test dependency widget with a sample widget?
Hello Community, I have created below dependency widget:The baseline widget makes use of a JavaScript library called OpenLayers. See https://openlayers.org/. Requirements 1. Setup Widget DependencyFirst we will setup the dependency, JS include, CSS i...
Resolved! Flush Cache
How to flush cache?When to flush cache?Why do we flush cache?
I want to hide the save button
Hi All, i want to hide save button from change_task button , before that how to find out on which table the OOB is written ? i tried searching in change_task table but didnt got anything . is this save button coming from global table.
