Hi, We have an issue in Employee Center where the help text/field descriptions on some catalog items are not readable because the text color blends into the background.We are using the Coral Theme and have already:Reviewed the theme color variables...
In a Workspace in ServiceNow, I'm wanting to remove the below annotation for change records:However, I'm not sure where this is configured. I'm just wondering if anyone know how to remove annotations from a Workspace.
Hi, I have installed the Universal Request plugin and configured it to work as expected. but when we add the universal request routing role to agile groups. The users are unable to update the average points for the agile field. Once we remove it, it'...
Hi,Im trying to create a dynamic filter that will return all users from my groups but i had no luch. What am I doing wrong? var OneOfMyGroupMembers = Class.create(); OneOfMyGroupMembers.prototype = { initialize: function() {}, getMyGroupMem...
I wanted to know if there is a single place where all the possible backend names, along with labels for tables, modules, fields, ACLs, etc., that come by default on the now platform. If anyone has any information about this, please share. I have made...
Can someone help me with the USEM personas?
Hi Team, could you please help me on development for the below requirement ? As an finance adminI want the ability to cancel an active case from the workspace (Finance Operation Workspace) finance admin need the ability to terminate an active Inter...
I wanted to know if there is a single place where all the possible backend names, along with labels for tables, modules, fields, ACLs, etc., that come by default on the now platform. If anyone has any information about this, please share. I have made...
Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functional and technical requirements
Hello,I am using a Personal Developer Instance:dev424530Today I configured Microsoft Entra ID SAML SSO and enabled:Account Recovery (ACR)Multiple Provider SSOMulti-Provider SSO debug loggingAfter this, I lost access to the local admin account.I alrea...
Hi everyone, We are currently building a scoped ServiceNow application that will be installed across multiple customer instances. We have several fields in our application tables that are currently defined as Choice fields, with the choice values har...
Hi Team, We have a requirement to auto cancel any RITMs, that are not approved within 30days. We are looping through approval records (sysapproval_approver) table, fetching the RITMs, then calling the notification which is sending emails to each appr...
I am aware that handwriting OCR is not officially supported, but maybe you have some success stories to share? What is the accuracy in practice? I need to investigate if it's accurate enough to propose this solution.
Hi everyone,I'm currently working on configuring Now Assist in Virtual Agent using the Enhanced Chat interface, and I'm trying to customize its look and feel to match our company's branding. However, I’ve hit a bit of a wall trying to change a couple...
Hello ServiceNow Community,I’m looking for step‑by‑step guidance and best practices to correctly configure Cross‑Instance Application Trust (CIAT) across multiple ServiceNow environments.Current Environment Setup10 Development instances1 QA instance1...
