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Hi Team, I have created a report on database view and it is not visbile to user even if I shared with them individually. i'm getting "Access to this content denied based on report_view ACLs." error. What could be the possible resolution for this?
When you use a standard change template to create a new change req and save the record, a business rule is displaying an error message. The business rule should only display the msg if a field which was populated via template has had a value has chan...
Has anyone handled this scenario for executive accounts? Our CEO has a non-standard active email for security and phishing reasons. The standard email format is tied to SSO and exists for login conventions, but that mailbox is disabled and non-routab...
I’d like to track traffic on one of my standalone pages to understand how many users log in and view the page each day. I understand this isn’t available out-of-the-box, but are there any recommended approaches or official documentation I can refer t...
Hi ,While I am working on configuration of watchlist in incident form, i found my name is repeatedly coming under watchlist field.Record producer script var memberIds = (producer.watch_list + '').split(',');var userIds = [];for (var i = 0; i < member...
I have a catalog item for an end-user to request a change request. I'm trying to validate that the dates they provide are within a Schedule named "Data Center Maintenance", both start and end dates. This Schedule has a single Schedule Entry of every ...
Hi Team,My ServiceNow Personal Developer Instance (PDI) dev380747 has been Offline for more than 5 hours.Issue details:- Instance URL: https://dev380747.service-now.com- Error shown: 502 Bad Gateway- Message: snow_adc- Developer portal says:"We're ha...
We have to assign privileged roles including security_admin and revoke when end time reaches, what if time-limited user has role table is not to be used.Both answers are needed.
After upgrade, after requesting for translation, I'm seeing the RITM getting created but not the LTASKS. Any solution or configuration to check?
Hello everyone, I was looking around for a way to make the default attachment section on a catalog item mandatory, and found that a lot of the community posts out there seem to be outdated and don't work in Employee Center. I wanted to share the fix ...
Hi all,After trying to switch the interface of Service Now to the traditional one, the Preference menu in my profile become blank.I tried to clear browser cache/ login to different browser/ incognito browser but cannot fix the problem.Does anyone kno...
Hi All, I have configured four catalog items with user criteria so that they are visible only to HR agents on the portal. These catalog items include a “Requested for” variable (of type Requested for).However, due to the applied user criteria, HR age...
Hi, I am trying to create dynamic table using Rich Text variable on catalog form, plz suggest on how to Set Rich Text (catalog variable) Value in client script? g_form.setValue() not working.
I want to recommend the usage of Resolution Code >> giving the cause of the issue under Incident Management in my organization. Purpose - 1.better categorization as per the cause/Holistic view of different causes of Incidents in env ...