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export and import an app

I have a free developer instance and a vendor instance. I want to export my app in XML format from the free dev instance into the vendor instance. I wanna review and make changes to the application from the vendor instance and then export it back to ...

RudranshD by Kilo Explorer
  • 37 Views
  • 1 replies
  • 0 helpfuls

Search results has "Go to list view" that opens core list view

Hi all, When using the search box in the top menu, the search results display as expected but in the top right there is a "Go to list view" button. When that button is clicked it takes you to the core list view, which we do not want access to from wi...

Community Alums by Community Alums  
  • 512 Views
  • 1 replies
  • 0 helpfuls

Incident integration- Servicenow with ADO(Azure Devops)

Hi All,I’m looking to implement a bi-directional integration between ServiceNow and Azure DevOps.Use Case:When an Incident (INC) is created in ServiceNow, a corresponding Work Item should be created automatically in Azure DevOps, and vice versa.Any u...

Akhil32 by Tera Contributor
  • 149 Views
  • 3 replies
  • 0 helpfuls

Modify workflow

Hi,Please assist to modify existing workflow Default SLA Workflow      ** For the “Create Event, Notify Assignee” step after 50% SLA wait.  Update Parameter 1 logic.  If assigned_to is not empty, parm 1 is assigned_to.  If assigned_to is empty, parm ...

Deepa12 by Tera Contributor
  • 126 Views
  • 2 replies
  • 2 helpfuls

Resolved! Clickable records on a List field in the Workspace?

Hi,Just want to confirm is it possible to make clickable reference records on glide_list type field on the Workspace? As far as I checked there is no option to make it work, and it's work only in classic UI.  

Screenshot 2026-02-27 104817.png
miro2 by Mega Sage
  • 109 Views
  • 1 replies
  • 1 helpfuls

Get Latitude Longitude on contact/user table

Hello Team,How can I fetch the Latitude Longitude on user table.Can you help me with the complete steps to achieve this.Also once I get the Latitude Longitude on the user table, I need to fetch the 3 nearest locations from the contact's location.Than...

unable to click hyperlink inside preview email using ATF

I'm creating a new incident record using ATF and then changing the assignment group to Network group after opening the email notification triggering for changing of group and preview the email but when trying to click on hyperlink in the email using ...

bollu3 by Tera Contributor
  • 72 Views
  • 1 replies
  • 0 helpfuls

IntegrationHUB ETL - Inserting device serial number on update

We have done an integration with thin client system with the help of IntegrationHub ETL.All working well  but every day a new serial number is getting added to the Serial number table. We can see over 100 serial number (Same) under the related tab "s...

GB14 by Kilo Patron
  • 795 Views
  • 3 replies
  • 0 helpfuls

Question for CMDB

HelloI have these 2 questions from practice exam for CIS- Data foundation. How does a CMDB Administrator use the ServiceNow Platform to ensure the data quality associated with Cls in the CMDB?A. Data Quality Business RuleB. CMDB WorkspaceC. Data Qual...

SnowDevOps by Giga Guru
  • 206 Views
  • 3 replies
  • 0 helpfuls

variable editor is not visible on approval form

Hi,I am working on a requirement where I need to display the Variable Editor on the approval form. When I open the RITM, the Variable Editor is visible and all variables are displayed correctly. However, it does not appear on the approval form.I have...

zee15 by Tera Contributor
  • 363 Views
  • 7 replies
  • 0 helpfuls